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Guest Service Attendant – F&B

Guest Service Attendant – F&B

Naukri Hospitality Jobs

0 - 1 years

|

1 - 4 Lacs

Posted:1 day ago| Platform:

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Skills Required

front desk guest service guest satisfaction customer service hospitality sqlite android kotlin guest handling guest relations java mvvm retrofit android application development front office json hotel management restaurant management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and enthusiastic Guest Service Attendant to join our team at Taj Agra, with 0-1 year of experience. The ideal candidate will have excellent communication skills and the ability to provide top-notch service to our guests.

Roles and Responsibility

Manage front desk operations, including handling guest inquiries and resolving issues professionally.
Provide exceptional customer service by ensuring prompt and efficient response to guest requests and concerns.
Maintain high standards of cleanliness and organization in public areas and guest rooms.
Collaborate with other departments to ensure seamless service delivery.
Develop and implement effective strategies to enhance guest satisfaction and loyalty.
Stay updated on industry trends and best practices to continuously improve service quality.

Job Requirements

Excellent communication and interpersonal skills are required to interact effectively with guests and colleagues.
Ability to work well under pressure and manage multiple tasks simultaneously.
Strong problem-solving skills to resolve complex guest complaints and issues.
Basic knowledge of hospitality industry standards and protocols is essential.
Ability to maintain confidentiality and handle sensitive information with discretion.
Team player with a positive attitude and willingness to learn and grow with the company.

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