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Combo Director

Fairmont Hotels &amp; Resorts

10 - 12 years

20 - 25 Lacs

mumbai

Posted:-1 days ago| Platform:

Apply

Skills Required

hospitality excise operational excellence guest satisfaction hotel management employee engagement food safety strategic leadership licensing auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Lead the overall operations of all restaurants, lounges, and bars ensuring alignment with Accor Luxury Brand Standards.
Develop and implement outlet-specific business plans to achieve hotel revenue and profitability targets.
Partner with Culinary, Sales, Marketing - Food & Beverage to drive concept innovation, guest experiences, and promotional activities.
Anticipate industry trends and translate them into actionable initiatives at Fairmont Mumbai.
Collaborate closely with the City Food & Beverage collaborators and F&B promoters to implement targeted business plans across all restaurants and bars.
Partner with specialized F&B agencies to design and execute innovative concepts that enhance guest experiences and market positioning.

Operational Excellence

Ensure consistent service excellence across all outlets in line with LQA standards
Monitor and analyze guest feedback on TrustYou, quality audits, and market performance to enhance offerings.
Maintain compliance with FSSAI, excise, and other regulatory requirements for food and beverage operations.
Champion sustainability initiatives aligned with Accor Planet 21.

Financial Management

Prepare and manage budgets for all restaurants and bars with focus on revenue optimization and cost control.
Conduct regular P&L reviews and implement corrective actions where necessary.
Drive upselling initiatives, partnerships, and marketing campaigns to grow top-line revenue.

Team Development

Inspire, mentor, and develop a strong leadership team including Restaurant Managers, Bar Managers, Sommeliers, Mixologists, and service colleagues.
Foster a culture of engagement, inclusivity, and growth in line with Accor Heartist values.
Implement training programs on service standards, guest engagement, and product knowledge.
Identify and nurture talent for succession planning within the F&B department.

Brand Experience

Maintain the identity, positioning, and storytelling of each restaurant and bar within the property.
Collaborate with Accor s global culinary and beverage teams to bring signature experiences to Fairmont Mumbai.
Ensure brand partnerships, supplier relationships, and guest experiences reflect the Fairmont luxury ethos.

Compliance & Safety

Oversee hygiene, food safety, and occupational health standards across all outlets.
Ensure responsible service of alcohol and adherence to local liquor licensing laws.
Lead emergency and risk management protocols related to restaurants and bars.

Key Competencies

Visionary leadership with luxury hospitality mindset.
Strong financial acumen and commercial focus.
Expertise in food and beverage trends, premium spirits, and guest engagement.
Exceptional interpersonal, presentation, and communication skills.
Ability to work in a fast-paced, high-volume, and culturally diverse environment

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