Assistant Front Desk Manager

We are looking for a skilled Assistant Front Desk Manager to join our team, with 4-8 years of experience in the hospitality industry.

• Manage front desk operations, ensuring seamless check-in and check-out processes for guests.
• Supervise and coordinate front desk staff activities to maintain high customer service standards.
• Develop and implement effective strategies to enhance guest satisfaction and loyalty.
• Collaborate with other departments to ensure efficient hotel operations and excellent guest experiences.
• Maintain accurate records and reports, including guest information and transactional data.
• Ensure compliance with company policies and procedures, promoting a positive work environment.

• Proven experience in front desk management or a related field, with a strong understanding of hospitality operations.
• Excellent communication and interpersonal skills, with the ability to lead and motivate teams.
• Strong problem-solving and analytical skills, with attention to detail and accuracy.
• Ability to work under pressure, managing multiple tasks and priorities in a fast-paced environment.
• Knowledge of hotel management systems and software applications, with proficiency in Microsoft Office.
• Strong leadership and team-building skills, fostering a positive and productive work environment.