34 Hospitality Operations Jobs

As an Operations Manager at The Lanswood Estate, a boutique resort located in Lansdowne, Uttarakhand, you will play a crucial role in ensuring the seamless daily operations of the property and delivering exceptional guest experiences. Your responsibilities will include overseeing front desk operations, supervising housekeeping and support staff, addressing guest concerns promptly, and maintaining the overall presentation and cleanliness of the property. You should have at least 5 years of experience in hospitality operations or property management, possess strong leadership and communication skills, and showcase the ability to solve problems with a guest-first approach. It is essential that you are willing to stay on-site full-time and actively engage in day-to-day management tasks. Familiarity with hospitality software, specifically EZEE, will be an added advantage. If you are a proactive and experienced professional who thrives in a hospitality setting, we invite you to join us in providing warm and unforgettable stays in the serene hills of Uttarakhand. To apply for this exciting opportunity, please send your CV to lanswoodestate@gmail.com or reach out to us directly via DM.,

As a Learning and Development professional at Hyatt Regency Bali, you will play a crucial role in shaping the skills, knowledge, and service excellence of our hotel employees. Your primary responsibility will be to design, implement, and oversee training and development programs that align with our brand standards, operational goals, and guest satisfaction objectives. By fostering a culture of continuous learning and professional growth, you will contribute to creating immersive Sanur village experiences for our guests. To excel in this role, you should have a minimum of 2 years of experience as a Team Leader in Learning & Development, Training, or a similar role within a luxurious resort environment. Your strong knowledge of hospitality operations, service excellence, and guest experience will be essential in delivering high-quality training initiatives. Excellent communication, presentation, and facilitation skills are key requirements for this position. You should also be adept at creating engaging training content using instructional design principles. Experience with e-learning tools and digital training platforms will be beneficial in enhancing the effectiveness of your training programs. As a member of our team, you will have the opportunity to work with both Hyatt Regency Bali and Andaz Bali. If you are passionate about learning and development, and if you possess strong organizational and project management skills, we invite you to join us in our journey to provide exceptional experiences to our guests.,

Location: Coorg About Raho: Raho Hospitalities, founded in June 2022 by Sidharth Somana, Simona Mohan, and Gautham Somana, is dedicated to bridging the gap in quality accommodation options in non-urban areas such as Coorg, Ooty, and Gokarna. The Bengaluru-based startup focuses on offering immersive and affordable travel experiences tailored to millennials, including solo travelers, young couples, groups of friends, and families seeking enriching vacations. Raho has successfully raised Seed funding to begin revolutionizing the Indian travel and hospitality sector. Job Summary: As a key member of our team, you will be responsible for managing daily operations to achieve planned goals for revenue and profit while maintaining standards for guest satisfaction, employee satisfaction, quality assurance, and asset protection. Your role will involve providing leadership, training, direction, and support to hotel employees to ensure the maintenance of a high-quality product. Responsibilities: Daily Operations Management: You will oversee the day-to-day operations of multiple homestay properties (up to 50 rooms), ensuring efficient operations across guest services, housekeeping, F&B, and maintenance. Team Leadership and Staff Development: Lead, train, and supervise the operational team to ensure adherence to Standard Operating Procedures (SOPs) and service excellence, fostering a positive, results-driven work environment. Quality Control and Property Inspections: Conduct regular inspections to maintain the highest standards of service, cleanliness, safety, and guest satisfaction. Inventory and Resource Management: You will oversee procurement and inventory for housekeeping, F&B, and maintenance, ensuring cost-effective management of resources while maintaining high-quality service. Financial Responsibility: Manage operational budgets, forecasting, and cost controls to ensure profitability, applying basic financial principles to optimize operations. Guest Experience Enhancement: Handle guest feedback and implement service improvements to ensure a seamless guest experience. Utilize local knowledge of Coorg to create personalized experiences for guests. Local Knowledge and Tourism Promotion: Leverage knowledge of Coorg's landscapes and nearby tourist attractions to offer unique guest experiences and promote local tourism. Hands-On Operational Leadership: Apply hands-on experience in hospitality operations to resolve day-to-day challenges, manage teams, and ensure smooth operations across all properties. Compliance and Safety: Ensure compliance with health, safety, and environmental regulations across all properties. Travel Management: Travel as required within Coorg and surrounding areas to manage multiple properties and ensure consistent service delivery. Requirements: Education: A Bachelor's Degree in Hotel/Restaurant Management or Business is preferred. Equivalent experience is acceptable. Experience: 2 - 5 years of experience as a Hotel General Manager or in another hotel management role. Knowledge: Strong familiarity and knowledge of Coorg's landscape or sister locations such as Wayanad, Sakleshpur, Kabini. Skills: Excellent leadership, team management, communication, and problem-solving skills. Financial Competency: Basic understanding of finance, including budgeting, cost control, and revenue management. Flexibility: Willingness to travel between properties and manage operations across multiple locations. Residency: Must either reside in Coorg or have family willing to relocate to Coorg. Computer Skills: Proficiency in Microsoft Excel, Word, PowerPoint, Property Management System programs, and Inventory Management System programs. Language Skills: Strong command over oral and written English. Proficiency in Kannada and Hindi. Benefits: - Competitive salary based on experience. - Opportunity to work in a dynamic and growing hospitality environment. - Professional development and training opportunities. - Comprehensive benefits package. - Accommodation,

The CFO cum Head of Asset Management will play a dual strategic and operational role with full accountability for the financial stewardship, asset performance, and investment strategy of CG Hospitality's diverse hotel portfolio. You will serve as a trusted advisor to the Group Executive Board, supporting aggressive growth through acquisitions, joint ventures, and ROI optimization of hospitality assets. This is a rare opportunity for a leader who thrives at the intersection of finance, investment, real estate, and hospitality operations. **Key Responsibilities:** **Financial Leadership:** - Own all aspects of financial governance, including reporting, budgeting, forecasting, cash flow, audits, risk management, and compliance across hospitality entities. - Design and implement robust internal controls and drive financial best practices aligned with global standards. - Develop and lead investor relations, financial modeling for projects, and secure funding from strategic or institutional investors. - Partner with business and operational heads to align financial KPIs with asset-level and brand-level growth objectives. - Oversee CAPEX control, cost optimization, and long-range financial planning. **Asset Management & Investment Oversight:** - Lead the end-to-end asset management function: performance benchmarking, P&L accountability, capital planning, and operator engagement. - Conduct ongoing asset performance reviews with brand operators to maximize ROI, GOP, NOI, and valuation. - Build and lead a strong hospitality M&A and transactions desk, identifying new investment opportunities (greenfield/brownfield/acquisitions). - Drive deal structuring, negotiations, and execution of joint ventures, leases, management contracts, and franchise models. - Lead feasibility assessments, due diligence, operator selection, and asset repositioning strategies. **Strategic & Operational Impact:** - Play a lead role in expanding the hotel portfolio across domestic and international geographies. - Serve as the finance and asset voice in investment committee and board meetings. - Build and mentor a high-performing finance and asset management team. **Qualifications:** - CA or MBA (Finance) from a reputed institution. - 15+ years of progressive experience with at least 5-7 years in a CFO or Head of Asset Management role in hospitality or real estate. - Deep understanding of hospitality operations, investment models, contracts, and operator dynamics. - Demonstrated track record of executing M&A, JV structuring, deal negotiations, and asset turnarounds. - Excellent communication, stakeholder management, and board-level presentation skills. - Willingness to travel across domestic and international markets as required. **Preferred:** - Experience in managing multi-brand or multi-country hospitality portfolios. - Prior exposure to working in promoter-led or family-run business environments. - Strong network across hotel operators, developers, legal, and investment firms. - Work with visionary leadership and a professional yet entrepreneurial environment.,

Conduct regular inspections of buildings and equipment to evaluate service adequacy and identify repair needs Direct the planning and delivery of all facility-related and administrative support services Oversee inventory, rental, repair, and maintenance of office equipment Implement energy management innovations and sustainability initiatives Ensure overall high standards of operations, maintenance, and cleanliness Coordinate with OEMs for service and maintenance per AMC agreements Supervise, assign work, and maintain discipline among facility staff Lead teams across multiple service areas including F&B, Housekeeping, Horticulture, and Security Conduct monthly reviews with departmental managers Maintain quality standards and ensure compliance with safety protocols Coordinate with client representatives on daily activities and facility improvements Organize formal monthly meetings with clients and vendors Review maintenance issues and improvement recommendations with client coordinators Analyze complaints and recommend effective solutions Prepare daily, weekly, and monthly reports in prescribed formats Develop and manage annual operating budgets Coordinate billing and payment processing for contractors and vendors Monitor contract compliance and control costs Establish and maintain essential records and documentation Implement ISO systems and processes Maintain compliance with security protocols and audit procedures Coordinate with local authorities on behalf of the client Ensure adherence to all safety guidelines by team members and vendors Develop and establish policies aligned with organizational objectives Qualifications Bachelor's degree in Hotel Management or related field Minimum 5+ years experience in hospitality operations management This position offers an excellent opportunity for a seasoned hospitality professional looking to leverage their hotel management expertise in a comprehensive facility management role.

Coordinate and oversee daily hospitality operations Manage guest services and ensure customer satisfaction at all times Supervise housekeeping, front office, and food & beverage teams Maintain high standards of cleanliness, presentation, and service delivery Handle guest complaints and resolve issues efficiently and professionally Collaborate with vendors and service providers to ensure timely and quality delivery Assist in planning and executing corporate events, conferences, and meetings Maintain records of budgets, expenses, and operational reports Ensure compliance with health, safety, and hygiene standards

A reputed hotel group in Prayagraj is seeking a dynamic and proactive individual to spearhead digital and on-ground marketing endeavors across its various hospitality properties. We are in search of a driven and creative Hotel Marketing & Business Development Executive to oversee and enhance the visibility and performance of at least 3 hotel establishments in Prayagraj, Uttar Pradesh. This full-time, on-site position is tailored for an individual with a solid marketing background, a knack for hospitality operations, and a fervor for achieving tangible business outcomes. The chosen candidate will be tasked with devising and implementing digital marketing campaigns, orchestrating on-site promotional undertakings, and delving into local market dynamics to introduce forward-thinking strategies aimed at boosting reservations and elevating the brand recognition of our hotel group. This role transcends conventional marketing responsibilities; we are in need of a go-to professional capable of bridging the gap between strategic planning and operational execution, overseeing a spectrum of activities ranging from online advertising to offline activations and forging partnerships. Location: On-site in Prayagraj, Uttar Pradesh Qualification: MBA (Marketing or related field preferred) Role: Hotel Marketing & Business Development Executive Salary: INR 15,000 - 20,000 (in-hand) + Performance-based Incentives/Bonus Responsibilities: - Devise and lead digital marketing campaigns encompassing social media, local ads, SEO, listings, etc. - Implement on-site marketing strategies to bolster bookings and visibility - Conduct thorough market and competitor analyses to propose innovative business expansion ideas - Identify local customer segments and formulate outreach programs - Serve as the primary advocate for promoting hotel properties and fortifying the brand presence Who We're Looking For: - MBA holder with a keen interest in marketing and hospitality - Profound understanding of digital platforms and hotel branding - Robust familiarity with the local landscape of Prayagraj and adjacent markets - Self-motivated individual with adept problem-solving skills and a sense of ownership,

As a Human Resources Manager at our company located in Benaulim, you will be responsible for overseeing core HR functions, cultivating a high-performance work environment, and aligning HR strategies with our business objectives. We are looking for a proactive and data-driven individual who can effectively balance strategic planning with day-to-day HR operations. You should possess a Graduate degree in BBA / B.Com / Any Discipline, with an MBA in Human Resource Management being preferred. Additionally, you should have 6 to 9 years of hands-on experience in core HR functions. Your essential skills should include a deep understanding of HR policies, processes, and statutory compliance, strong interpersonal and employee grievance-handling abilities, excellent problem-solving skills, proficiency in MS Office and data analytics, and the capacity to drive employee engagement and organizational culture. As a Human Resources Manager, you will be expected to develop and implement HR strategies in line with our business goals, lead the HR team across all business units, manage recruitment and onboarding processes, nurture positive employee relations, drive training and career growth initiatives, oversee performance management systems, design compensation and benefits frameworks, prepare HR reports, ensure statutory compliance, and administer employee wellness programs. Your success in this role will be measured based on your ability to effectively fulfill these responsibilities and contribute to the overall efficiency and success of our HR department and the organization as a whole.,

Position Summary The Cluster Manager is accountable for the overall performance, resident experience, and operational integrity of all senior living communities within an assigned region. This role provides strategic direction, people leadership, and operational oversight, ensuring that each community delivers consistent, high-quality, and values-driven services in alignment with the Lifebridge brand promise of joyful, safe, and dignified ageing . Reporting Lines In this position, you will report to the General Manager-Operations or the Executive nominated by the Management. The company reserves the right to revise your reporting structure or responsibilities in line with evolving organizational needs. Key Responsibilities 1. Cluster Operations Leadership Ensure smooth day-to-day functioning of all assigned communities through structured oversight of Resident Managers. Standardize and reinforce implementation of SOPs across Food & Beverage, wellness, maintenance, safety, and resident engagement functions. Conduct scheduled audits, walkthroughs, and reviews to maintain service quality and operational compliance. 2. People Leadership & Team Development Lead and mentor Resident Managers and ensure strong second-line leadership. Drive recruitment, onboarding, training, and succession planning for all key operational roles. Foster a collaborative, empathetic, and accountable work culture across communities. Monitor performance metrics and support underperforming units with coaching and corrective plans. 3. Resident & Family Experience Ensure consistent delivery of warm, respectful, and responsive care to all residents. Guide teams in implementing meaningful engagement programs and grievance redressal systems. Personally engage in resident forums and act as the escalation point for critical concerns. 4. Financial & Budgetary Oversight Monitor and guide the financial health of each community, ensuring responsible cost management and profitability. Review and approve annual budgets, manage expense lines, and track revenue growth. Support Resident Managers in achieving cluster-level financial targets. 5. Compliance, Safety & Facility Management Ensure all communities maintain full compliance with statutory, regulatory, and organizational policies. Oversee safety protocols, AMC schedules, license renewals, fire drills, and health inspections. Proactively identify and mitigate risks related to infrastructure, health, or legal obligations. 6. Strategy & Reporting Provide actionable insights on cluster performance, resident trends, and operational risks to the senior leadership team. Lead regular reviews with Resident Managers and contribute to strategic planning discussions. Identify and drive initiatives for growth, quality improvement, and service innovation. 7. Brand & Culture Stewardship Serve as a visible and values-driven ambassador of Lifebridge Group in all resident, partner, and community interactions. Embed Lifebridges values of Compassion, Integrity, Professionalism and Excellence into day-to-day operations. Ensure that every community reflects the brand promise of safe, joyful, and dignified ageing. Work Complexities Balancing strategic focus with operational agility across multiple geographies Handling emergencies, staffing gaps, or escalated resident concerns under pressure Managing large, diverse teams with a mix of skill sets and emotional demands Navigating complex stakeholder expectations while protecting the resident-first ethos Ensuring financial discipline alongside superior service delivery Graduate/Postgraduate in Hospitality, Healthcare, Operations, or related discipline Additional certifications in senior care, facilities, or healthcare leadership preferred Professional Experience 10+ years in operations leadership, preferably in senior living, healthcare, hospitality, or facility management Proven experience in managing multi-site or cluster-based portfolios Strong understanding of compliance, resident care models, and financial acumen Fluency in English (spoken and written); local language proficiency is a plus Proficiency in MS Office and experience working with dashboards or ERP systems Key Performance Indicators (KPIs) Occupancy growth and revenue performance across communities Resident satisfaction and grievance closure rates Budget adherence and cost optimization Timeliness and accuracy of reporting and license renewals Team engagement, training coverage, and attrition rates Audit scores and SOP implementation consistency

As a Relationship Manager & Channel Sales Manager in the hospitality industry, you will play a crucial role in managing client relationships and channel sales operations. Your responsibilities will include nurturing key client accounts, developing sales channels, and maximizing occupancy and revenue. To excel in this dual-role position, you should have a deep understanding of hospitality operations, B2B partnerships, and distribution networks. In terms of relationship management, you will be expected to build and maintain strong relationships with corporate clients, travel agencies, tour operators, and other B2B partners. Serving as the primary point of contact for key accounts, you will ensure client satisfaction and loyalty by understanding their needs and recommending tailored hospitality solutions. Regular client visits, reviews, and follow-ups will be essential to drive repeat business, and you should be prepared to resolve client concerns promptly and professionally. When it comes to channel sales management, you will be responsible for developing and implementing strategies to grow revenue through various platforms like OTAs, DMCs, GDS, and other third-party booking platforms. Managing the onboarding, training, and performance of distribution partners and booking agents will be crucial. Monitoring channel performance, setting sales targets, and collaborating with marketing and revenue management teams to optimize pricing and promotions will also be part of your role. Additionally, identifying and securing new distribution partnerships in domestic and international markets will be essential for success. To qualify for this position, you should hold a Bachelor's degree in Hospitality, Business, Sales, or a related field, along with a minimum of 7 years of experience in hospitality sales, channel management, or relationship/account management. Proven experience in managing B2C relationships and hospitality distribution channels is required, as well as excellent interpersonal, negotiation, and communication skills. Familiarity with hospitality CRM tools, booking engines, and revenue management systems, as well as strong analytical and reporting skills, will be beneficial. Preferred skills include experience with hospitality technology platforms like SiteMinder, Sabre, Amadeus, or TravelClick, the ability to travel for client and partner meetings, trade shows, and industry events, and multilingual proficiency. This is a full-time, permanent position with benefits such as health insurance and Provident Fund, and the work location is in person.,

About CGH Earth: CGH Earth is a leading name in sustainable hospitality, offering experiential travel rooted in local culture, ecology, and community engagement. With award-winning boutique resorts across India, CGH Earth goes beyond luxury to create meaningful guest experiences. Marari Beach Resort, located along the pristine coastline of Mararikulam in Kerala, captures the spirit of a traditional fishing village, with a focus on wellness, slow living, and authentic service. Position Summary: We are seeking 2 dynamic and experienced L&D professionals from the hospitality industry to join us as the Manager Learning and Development at Marari Beach Resort and Coconut Lagoon, two of CGH Earth's iconic experiential resorts. This role is responsible for designing and delivering hotel training programs, nurturing a learning culture, and driving service excellence through structured learning frameworks. The ideal candidate will have strong exposure to resort operations training, guest experience enhancement, and soft skills development within a luxury or boutique hotel setting. Key Responsibilities: - Develop, implement, and manage hospitality training programs across operational departments such as Front Office, Housekeeping, Food & Beverage, Culinary, and Spa. - Conduct detailed training needs assessments (TNA) to identify learning gaps and enhance team performance. - Facilitate high-impact classroom sessions, on-the-job training, and experiential learning modules tailored to the needs of a luxury resort environment. - Lead the new hire onboarding and induction programs, ensuring cultural alignment with CGH Earth values and seamless integration into the resort's service philosophy. - Create and monitor learning and development plans that support employee growth, leadership readiness, and departmental succession planning. - Collaborate closely with property HODs to deliver customized training interventions for guest satisfaction, complaint resolution, grooming, hygiene, and SOP adherence. - Champion a service-first, learning-focused culture by coaching departmental trainers and developing internal learning champions. - Liaise with the corporate L&D team for the rollout of organization-wide initiatives such as digital learning, leadership development, and behavioral skill enhancement. - Track, document, and report training metrics using internal systems to ensure statutory compliance and audit readiness. - Introduce performance coaching tools and soft skills modules in areas like communication, team dynamics, time management, and emotional intelligence. - Contribute to talent development strategies that improve employee engagement, service consistency, and hospitality service standards. Qualification & Skills: - Graduate in Hotel Management or related field. - 5-12 years of total experience. - Proven experience in designing and delivering training programs in luxury hotels, eco-resorts, or experiential hospitality brands. - Strong understanding of hospitality operations, guest expectations, and the skills required for excellence in frontline service delivery. - Effective communicator with the ability to engage, coach, and inspire team members at all levels. - Familiar with modern training technologies, e-learning tools, and blended learning methodologies. - Strong documentation, compliance, and follow-up capabilities. - Proficiency in English is a must; knowledge of Malayalam will be an added advantage. Why Join Us: - Be part of an award-winning hospitality group redefining luxury through sustainability and local immersion. - Lead meaningful learning initiatives at one of India's most celebrated eco-resorts. - Join a purpose-driven work culture that invests in people development, employee engagement, and long-term career growth. - Work in a vibrant, multicultural environment that encourages innovation and values human connections.,

Designation : Department Manager Exp : 6+ years Qualification : Graduation is must Industry : QSR , Manufacturing , Hospitality & FMCG Age : Upto 32 Years 1. Timely opening of Store and adherence to all the processes at store opening 2. Avoid loss of sales, bring freshness, optimum space utilization 3. Customer Satisfaction/ Service, avoid stock outs, loss of sale 4. Pilferage Control 5. Adherence to Process Audit recommendations, Customer satisfaction & service, improve efficiency 6. Ensure smooth store operations, customer convenience & service, improve efficiency 7. Safety of employees, customers, store assets Please share updated resume at abhinita.r@dmartindia.com

Job Title: Business Head Job Summary: The Business Head will be responsible for leading and managing the overall operations and strategic direction of the business unit. This role requires a visionary leader with strong business acumen to drive growth, optimize profitability, and enhance market presence. The Business Head will oversee cross-functional teams, build high-level partnerships, and ensure the achievement of financial and operational goals. Key Responsibilities: Develop and execute the business strategy aligned with the companys vision and growth objectives. Drive revenue growth and profitability through effective planning, execution, and optimization. Lead and manage all aspects of operations, sales, marketing, finance, and product development. Identify market opportunities, competitive threats, and emerging trends to inform business decisions. Establish strong relationships with key stakeholders, including clients, partners, and vendors. Monitor and evaluate performance metrics to ensure targets are met or exceeded. Foster a high-performance culture through leadership, mentoring, and team development. Qualifications: Bachelor’s degree in Business Administration, Management, or a related field (MBA preferred). 8+ years of progressive leadership experience, preferably in Gulf Country [ Real estate /Hospitality .Proven track record of business growth, operational efficiency, and team leadership. Strong analytical, strategic thinking, and decision-making skills. Relevant experience in Real estate & Hospitality Excellent communication, negotiation, and interpersonal skills. Entrepreneurial mindset with the ability to thrive in a fast-paced environment.

Roles and Responsibilities Manage daily operations of the restaurant, ensuring smooth service delivery to guests. Oversee staff performance, providing guidance and training to improve customer satisfaction. Develop and implement strategies to increase sales, reduce costs, and enhance profitability. Ensure compliance with company policies, procedures, and regulatory requirements. Collaborate with other departments (e.g., marketing, HR) to achieve business objectives. Desired Candidate Profile 4-8 years of experience in hospitality management or a related field. Strong managerial skills with ability to lead teams effectively. Excellent leadership skills with ability to motivate employees towards achieving goals. Proficiency in costing, guest relationship management, guest handling, guest service, MIS reporting, P&L analysis, sales forecasting, team skills, training.

As a Zonal Manager , the following responsibilities : Manage Territory Managers under his supervision and take ownership of their overall performance. Monitor the P&L of each route and take appropriate actions to improve profitability on low-performing routes. Track and address punctuality issues ensure proper monitoring and improvement of punctuality across the region. Oversee Bus Captain hiring and regularly review and improve Captain performance. Be flexible to travel to nearby locations such as Vizag, Bhimavaram, and Eluru , as and when required. Monitor agent business and Captain sales , and take necessary action to drive growth in sales.

Hiring Senior Executive Soft Services for a leading commercial office space service provider based in Bangalore. Ideal candidate will have 5 to 7 years' experience in a similar setup within a corporate office/commercial real estate. Role & responsibilities: Responsible to maintain a modern, clean, and pristine environment, contributing to healthy life and enhanced productivity for all users of the premises. Oversee housekeeping staff, ensuring sanitation and hygiene in common areas. Conduct thorough inspections, according to the predetermined checklist and 52- week schedule, to detect repair, replacement, or safety issues Interact with stakeholders and tenants regularly, and escalate any complaints with respect to hygiene and sanitation Timely execute of pest control initiatives, facade glass and window cleaning, through third party vendors Oversee the dilution of cleaning products by housekeeping workers according to guidelines Monitor the operation of HK cleaning equipment and OWC machinery, and escalate the need for repair if necessary Have awareness of ISO 9001 (Quality Management Systems), ISO 14001(Environmental Management Systems) and ISO 45001 (Occupational Health and Safety (OHS) Management System) monitor vendor operations, billing and adherence to hygiene standards Preferred candidate profile: UG or PG in Hotel/Hospitality Management with 5 to 6 years of experience in Facilities/ Asset Management/Commercial Real estate, Hotel/ Hospitality Management Experienced in housekeeping management, common area management, and relationship management, with a proven ability to interact directly with clients and guests, ensuring exceptional service delivery and satisfaction. Good communication skills. Ability to understand and converse in Kannada is must.

Lead overall hotel operations ensuring high standards in guest service, housekeeping, F&B, and profitability. Drive business growth, maintain brand standards, and manage staff performance. Oversee budgets, compliance & daily operational efficiency. Required Candidate profile Minimum 10 years’ experience in hospitality; leadership in F&B preferred.

Job role: General manger/Assistant general manager Location: South India Department: Hotel operations Job experience: 5+ years Job brief A general manager/assistant general manager shall be responsible for supervising management of the company's backpacker hostel effectively. He/she shall be entrusted to effectively manage a 35-50 keys hotel/hostel overseeing multiple facets of operations including front office, housekeeping, human resource management, F&B, guest experience, R&M & engineering, security & safety, etc. as per company's standard operating procedures. Key responsibilities Understanding of the hospitality/hotel industry with extensive work experience Understanding of the company's vision, business expansion plans, operational standards, etc. Understanding the nuances of managing a hotel under a brand network and optimise its operations with a bird eye view Understanding hotel pre-launch phase, day to day operations, etc. Understanding of various functions including front desk, housekeeping, F&B, engineering, etc. Supervising various functions and human resources (blue/white collar) Managing operational quality with attention to detail on various parameters such as infrastructure, services, staff, operations, etc. to ensure high service quality Handling & resolving escalations and grievances Managing P&L and cost-effectiveness while ensuring high service quality Motivating, mentoring and aligning staffs Liaising with various departments such as local police, health/fire/safety departments, local vendors, etc. and ensuring a cordial relationship Coordinating with other departments within the company to help resolve issues Qualifications Hospitality graduate/post-graduate or diploma in hospitality Min. 5 years of experience in a hotel, hostel, guest house, etc. Extensive operational knowledge of hotel operations Outstanding communication, interpersonal & time-management skills Flexible to relocate anywhere in southern India High attention to detail

About the Role: We are seeking a highly skilled Brand Standard & Revenue Auditor to play a crucial role in ensuring that our franchised properties meet the highest standards of brand standards and revenue integrity. In this role, you will be responsible for conducting thorough audits, assessing revenue streams, and ensuring the consistent application of our brand standards across all franchises. This is a key position that requires a keen eye for detail, a strong understanding of operational processes, and the ability to drive improvements in revenue assurance. Key Responsibilities: 1. Ensuring Adherence to Brand Standards: You will be responsible for ensuring that all franchised properties comply with our established brand standards. This includes assessing the overall quality, service delivery, and operational practices to maintain a consistent and strong brand identity. 2. Conducting Structured Audits of Franchise Assets: You will travel periodically to the United States to perform structured audits of franchise assets. These audits will focus on both brand compliance and revenue performance, ensuring that all aspects of the franchise operation align with company expectations. 3. Building Expertise in Revenue Suppression Techniques: A key part of your role will involve understanding and identifying revenue suppression techniques. You will develop the necessary expertise to detect and address discrepancies in revenue reporting, helping to maintain financial transparency across the franchise network. 4. Performing Revenue Assurance Audits: You will conduct detailed audits to ensure that franchises are accurately reporting their revenues. This will involve identifying any instances of suppressed revenue and providing recommendations to correct these issues. 5. Collaboration with DBP & PPM Teams: After each audit, you will collaborate closely with the DBP and PPM teams to ensure that any deficits identified-both from brand compliance and revenue assurance audits are discussed in detail and addressed effectively. Strong communication. and teamwork will be essential in resolving these issues. 6. Unlocking Suppressed Revenue: You will have clear targets for unlocking suppressed revenue across franchises. Your focus will be on ensuring that franchises achieve their full revenue potential by addressing any underlying causes of suppressed reporting. Please Note :- Only Hospitality background experience candidates will be consider for this role.

1. Operational Efficiency 2. Staff Training 3. Inventory Management 4. Quality Control 5. Guest Services 6. Standards Compliance 7. Housekeeping Management

We at "Bizlumina Services" , are looking for a high-performing and dedicated " Procurement Manager / Assistant Manager" to lead procurement operations, drive performance, and ensure profitability in the assigned region. This role is related to the Biodiesel Industry (green fuel segment) and prior experience in procurement of UCO [used cooking oil] would be a plus point. Candidates having relevant experience and coming from Green Fuels, Food Processing, QSR, FMCG, Hospitality and related sectors would be ideal for this position. Key Responsibilities: Lead, motivate, and manage a team of UCO purchasers across the designated area. Plan, organize, and monitor daily operations to ensure efficiency and field discipline. Identify and approach high-volume Food Business Operators (FBOs), including restaurants, cloud kitchens, and QSR chains. Build and maintain strong relationships with suppliers to secure consistent UCO collection. Analyze market trends and competitor activity to shape local acquisition strategies. Drive and achieve UCO collection targets in alignment with company goals. Take full accountability for the overall performance of the team . Ensure accurate reporting of operational metrics, costs, challenges, and progress. Promote a results-driven culture rooted in sincerity, dedication, and performance. Preferred Candidate Profile: Bachelors or Masters degree in Business Administration, Supply Chain, or related field. Minimum 5 years experience in procurement, sales, operations, or supply chain roles. Prior experience in FMCG, logistics, waste management, or food services is advantageous. Excellent leadership, communication, and negotiation skills. Strong business acumen with the ability to balance growth and profitability. Willingness to work in the field and travel across the region as needed. Relentless drive to achieve results, solve problems, and build a strong regional presence. CV sharing: suitable interested candidates can also mail their resume at: recruitment@bizlumina.com

Summary You will be responsible to provide an excellent and consistent level of administrative support to your customers. The Training Officer is responsible to assist the Training Manager in the efficient running of the Training Department. Qualifications University Degree/Diploma preference given to Human Resources or business-related degrees Experience of working in hotel-related operational positions would be a useful benefit

Role & responsibilities : Own end-to-end logistics for each members longevity program scheduling labs, specialist consults, and at-home services across Bangalore, Gurgaon, and Mumbai. Deliver white-glove support to HNI/UHNI clients: anticipate needs, resolve issues instantly, and guard absolute confidentiality. Maintain live dashboards keep BioAge and other key metrics current, flag anomalies to clinicians, and translate results into clear take-aways for members. Streamline operations: create and update SOPs, manage vendor relationships, and introduce automations that raise efficiency and service consistency. Coordinate cross-functional teams act as the single point connecting members, FOXO scientists, physicians, and external partners for seamless execution. Promote health literacy & adoption: explain the why behind protocols, reinforce healthy behaviors, and track adherence to maximize outcomes. Preferred candidate profile : 4 - 8 years of luxury concierge / operations experience with HNI & UHNI clients, delivering flawless, anticipatory service. Data-savvy: comfortable with excel, Sheets and able to translate data into clear next steps. Personally invested in health & longevity, demonstrating disciplined wellness habits and curiosity about systems-biology science. High EQ, absolute discretion, and a calm crisis-solver who builds instant trust with founders, investors, and CXOs. Hybrid-ready in Bangalore, Gurgaon, or Mumbai, willing to travel locally for on-site member support as needed. Bonus: startup or concierge-medicine background and hands-on automation skills (Zapier, Retool) to help scale FOXOs white-glove model.

Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all departments are aware of all guests needs and information prior to arrival that will lead to a unique, memorable and personal stay. Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; no prior work experience required Maintaining Concierge Goals Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish work. Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supports the establishment of an effective database to be used by all team members for restaurant and local attractions. Establishes relationships with local attractions, restaurants and other businesses to enhance guests experiences. Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping). Maintains awareness of cultural differences needed to meet guests specific needs and requirements. Provides check-in and check-out services and handles reservations when needed. Maintains knowledge of rooms and their locations, services and facilities of the hotel. Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out. Responds to emergency situations using appropriate procedures. Maintains awareness of daily operations and events at the hotel. Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements Provides warm welcome and anticipation of guest needs throughout their stay. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction. Ensuring Exceptional Customer Service Assists in ensuring the concierge team provides services that are above and beyond for customer satisfaction and retention. Improves service by assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Supports employees understanding of customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Informs and/or updates the executives and the peers on relevant information in a timely manner. Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.

Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all departments are aware of all guests needs and information prior to arrival that will lead to a unique, memorable and personal stay. Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; no prior work experience required Maintaining Concierge Goals Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish work. Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supports the establishment of an effective database to be used by all team members for restaurant and local attractions. Establishes relationships with local attractions, restaurants and other businesses to enhance guests experiences. Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping). Maintains awareness of cultural differences needed to meet guests specific needs and requirements. Provides check-in and check-out services and handles reservations when needed. Maintains knowledge of rooms and their locations, services and facilities of the hotel. Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out. Responds to emergency situations using appropriate procedures. Maintains awareness of daily operations and events at the hotel. Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements Provides warm welcome and anticipation of guest needs throughout their stay. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction. Ensuring Exceptional Customer Service Assists in ensuring the concierge team provides services that are above and beyond for customer satisfaction and retention. Improves service by assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Supports employees understanding of customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Informs and/or updates the executives and the peers on relevant information in a timely manner. Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.