Restaurant Manager_ HIEX Gurugram Sector 50

About Us

What s the Job

Your Day-to-Day

• Lead daily restaurant operations, ensuring service quality and guest satisfaction.
• Conduct daily shift briefings to share operational updates and assign responsibilities.
• Handle guest complaints with prompt resolution and log them for follow-up.
• Supervise cash handling, billing, and banking procedures; prepare daily cash flow reports.
• Manage inventory, stock controls, and service equipment maintece.
• Contribute to menu planning, wine list design, and promotions to maximize revenue.
• Control departmental expenses, monitor PL, and support budget planning.
• Ensure compliance with hygiene, health, and safety regulations.
• Oversee staffing, training, and scheduling of restaurant colleagues.
• Support banquets, events, and outlet functions as required.
• Ensure smooth coordination with other hotel departments to enhance guest experience.

What We Need From You

• Bachelor s/Diploma in Hotel Management, Hospitality, or FB specialization.
• Additional certifications in FB operations, HACCP, or wine/beverage management preferred.

• 5 7 years

  of experience in Food Beverage operations, with at least

  2 3 years in a supervisory or managerial role

  .
• Prior experience in branded hotels (preferably international chains) is highly desirable.
• Strong understanding of restaurant operations, budgeting, and PL management.

• Excellent leadership, communication, and interpersonal skills.
• Ability to handle pressure, resolve conflicts, and deliver guest-centric solutions.
• Knowledge of POS systems and FB management software.
• Flexible to work shifts, weekends, and holidays.

How Do I Deliver This

• True Attitude

  showing care and creating genuine connections.

• True Confidence

  demonstrating skills and expertise to inspire trust.

• True Listening

  understanding guest needs beyond words.

• True Responsiveness

  providing what guests need in a timely, caring way.

What We Offer

• Duty Meal

  during working hours.

• 8 Week Off

  (monthly roster).

• Medical Group Insurance coverage.

• Uniform and professional grooming standards.
• IHG colleague discounts on rooms and FB across 6,000+ hotels worldwide.
• Learning career development through IHG s training programs.
• A supportive, inclusive workplace culture where you can grow.

Join Us