General Manager

We are seeking a highly driven and independent General Manager who will act as the right hand to the owner and take full responsibility and accountability for the day-to-day operations of the business. The ideal candidate will be capable of independently handling multiple departments, supervising staff, ensuring smooth store operations, and driving business growth. This role requires strong leadership, decision-making ability, and a commitment to taking ownership as if it were their own business.

Key Responsibilities:

1. Business Operations & Leadership

• Oversee all daily operations and ensure smooth functioning across all departments (production, sales, inventory, store, logistics, finance, HR, etc.).
• Act as the primary decision-maker in the owner’s absence.
• Monitor workflows, resolve issues quickly, and ensure company standards are maintained.
• Lead daily/weekly team meetings and coordinate between departments.

2. Staff Management & Coordination

• Supervise, mentor, and motivate employees across different teams.
• Ensure productivity, discipline, and performance standards are consistently met.
• Assist in recruitment, training, and onboarding of new employees.
• Handle conflict resolution and maintain a positive work culture.

3. Business Development & Process Improvement

• Identify growth opportunities and support the owner in strategic planning.
• Implement new ideas, systems, and processes to improve efficiency and profitability.

4. Store & Inventory Management

• Oversee store operations including stock levels, order processing, and vendor coordination.
• Ensure timely procurement and maintain accurate inventory records.
• Maintain high standards of customer service and store presentation.

5. Financial Oversight

• Assist with budgeting, planning, and cost control.
• Monitor cash flow, expenses, and financial reports.
• Ensure compliance with company policies and statutory regulations.

6. Owner Support & Confidential Responsibilities

• Act as the trusted representative of the owner in all business-related matters.
• Maintain confidentiality of sensitive information.
• Provide regular updates, insights, and reports to the owner.

Required Qualifications:

• Bachelor’s degree in Business Administration, Management, or related field (MBA preferred).
• Proven experience (5–10+ years) in operations, general management, or leadership roles.
• Strong understanding of business processes and multi-department coordination.
• Excellent problem-solving, communication, and people management skills.
• Ability to take ownership, make responsible decisions independently, and work under pressure.
• Proficiency in MS Office, Management tools, and Automation software understanding.

Key Qualities We Are Looking For

• Leadership mindset with a strong sense of responsibility.
• High integrity, loyalty, and the ability to act as the owner’s second hand.
• Strong initiative and ability to think strategically.
• Hands-on approach with attention to detail.
• Ability to multitask and prioritise efficiently.
• Positive attitude and solution-oriented mindset.

Job Type: Full-time

Pay: ₹450,000.00 - ₹540,000.00 per year

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Food provided

Education:

• Bachelor's (Required)

Experience:

• Management: 5 years (Required)
• Senior leadership: 3 years (Preferred)

Language:

• English (Required)

Work Location: In person