Fleet Manager

T3Cogno

8 - 11 years

0 Lacs

mumbai maharashtra india

Posted:8 hours ago| Platform:

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Skills Required

sourcing cooking aggregation drive sustainability agility onboarding leadership management training flow documentation planning efficiency resolve service development outreach retention engagement metrics reporting reports compliance technology support effectiveness updating crm logistics communication mobile

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Cluster Manager – UCO Sourcing Location: Multiple Locations (as per cluster assignment) Scope: Full-time, Permanent About Company is a pioneer in the Used Cooking Oil (UCO) aggregation landscape under the FSSAI RUCO program.
We partner with HORECA institutions across India to enable responsible UCO disposal, drive sustainability, and contribute to a cleaner and healthier ecosystem. With the agility of a startup and the scale ambitions of an FMCG company, Company stands for innovation, speed, ownership, and strong customer relationships.
Job Purpose The Cluster Manager – UCO Sourcing is responsible for driving UCO sourcing performance within an assigned geography. The role involves managing a team of Territory Leads and Field Collection Executives, identifying expansion opportunities, onboarding FBOs, and maintaining strong relationships with key accounts. The Cluster Manager ensures seamless field operations and builds a high-performing, energetic team. Key Responsibilities Team Leadership & Performance Management
● Lead, mentor, and manage a team of Territory Leads and Field Executives within the assigned cluster. ● Drive target achievement for UCO sourcing and ensure daily, weekly, and monthly performance reviews.
● Provide on-the-job training to Territory Leads to improve selling skills, relationship management, and field execution.
● Build an energetic, motivated, and disciplined field operations team with strong cultural alignment. UCO Sourcing & Field Operations
● Ensure smooth, consistent, and timely UCO collection operations across the cluster.
● Standardize field processes and ensure adherence to operational SOPs (FBO onboarding, collection flow, documentation, and safety).
● Monitor route planning, vehicle utilization, and daily FCO field movement to maximize collection efficiency.
● Resolve operational escalations swiftly and ensure uninterrupted service to FBO partners. Business Development & Expansion
● Identify new markets, micro-markets, and expansion opportunities within the cluster to grow sourcing volume.
● Onboard new Food Business Operators (FBOs) by driving outreach, visits, and local campaigns.
● Maintain strong relationships with major accounts, chains, and key HORECA partners to ensure retention and volume growth.
● Work closely with Regional Heads to develop and execute cluster-level growth plans. Customer Relationship & Account Management
● Ensure high-quality engagement with FBOs, addressing grievances and improving service levels.
● Build long-term relationships with influencers, decision-makers, and local HORECA associations.
● Monitor customer satisfaction metrics and take corrective action as needed. Reporting & Coordination
● Track daily sourcing numbers, territory performance, and collection trends; share reports with the Regional Head.
● Collaborate with Operations, Training, Compliance, and Technology teams to support field effectiveness.
● Ensure timely updating of CRM, app usage, and documentation by team members. What We’re Looking For
● Graduate or above, with 8 to 11 years of experience in FMCG, logistics operations, general trade, supply/collection operations, or field sales.
● Experience managing frontline teams (sales, delivery, or field executives).
● Strong understanding of territory management, customer engagement, and field execution.
● Excellent communication, team-building, and problem-solving skills.
● High ownership, energy, and ability to drive performance in a fast-paced environment.
● Comfortable with technology (mobile apps, MS Office) and willing to travel within the cluster.

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