Business Analyst RCM AR & Workflow

Job Title: Business Analyst – US Healthcare (RCM AR & Workflow Tools) Location: Bangalore, Chennai or Hyderabad Experience: 4–8 years Employment Type: Full-Time Job Summary: We are looking for a highly analytical and result-oriented Business Analyst with deep expertise in US Healthcare Revenue Cycle Management (RCM) – especially Accounts Receivable (AR). The ideal candidate will play a pivotal role in driving requirement analysis, workflow optimization, sprint planning, and stakeholder engagement. Experience with workflow tools and agile ceremonies is essential. Key Responsibilities:

• Analyze and document end-to-end AR workflows and identify improvement opportunities

• Gather, validate, and translate business requirements into clear, actionable user stories and functional specs

• Facilitate and participate in sprint planning, backlog grooming, daily stand-ups, and sprint retrospectives

• Collaborate closely with Operations team to align business goals with delivery timelines

• Drive and coordinate User Acceptance Testing (UAT), including test case preparation and defect tracking

• Create reports, dashboards, and KPIs to support product process usage monitoring

• Build strong relationships with internal/external stakeholders and communicate insights and recommendations clearly

• Ensure compliance with HIPAA and all relevant data protection standards Required Skills & Experience:

• 4–8 years of hands-on experience in US healthcare RCM, with strong focus on AR (denials, appeals, cash posting, and collections)

• Proven track record with workflow automation tools

• Strong Agile experience, including sprint planning, backlog management, and delivery tracking

• Experience coordinating with PMG and supporting UAT lifecycle

• Exceptional communication and stakeholder management skills

• Highly analytical, outcome-focused, and capable of translating business challenges into solutions

Preferred Qualifications: Knowledge of healthcare EDI formats (835/837), clearinghouses, or EHR systems like Epic/Cerner