FIELD APPLICATION ENGINEER

For the position of FAE

Department: Solutions & Applications Engineering
Reporting To: Head of Solutions Engineering
Location: [Mumbai, Maharashtra] - with extensive travel within territory

About Evolute group: www.evolute.in

Evolute group is a leading Indian ESDM (Electronics System Design & Manufacturing) & diverse multi-business conglomerate spread across trading, electronics product design & marketing across verticals like – Payment -Fintech, cleantech-energy storage and industrial electronics, software solutions. Our expertise in embedded engineering & power electronics, indigenous design & development capabilities and market presence in 20+ countries has helped us carve a niche in the underdeveloped and developing geographic markets. The list of customers is a testimony to its ability to combine product reliability, performance and competitive pricing with a strong customer centricity, enabled with extensive design & development expertise and leading-edge technologies, Evolute group aspires to achieve 50 % + CAGR growth in number of esteemed customers, empowered employees, top line revenue, and profits for all in the next 5 years which includes top line revenue of 1000 Crs.

We are an innovative provider of embedded system products and end-to-end IoT software-platform solutions. We empower businesses to build smart, connected devices and manage them efficiently at scale, serving sectors such as Retail, Logistics, Banking, Enterprise, and Government

The opportunity:

We are looking for a solutions-oriented Field Application Engineer (FAE) with expertise in embedded systems and software platforms. You will be the technical expert responsible for promoting our portfolio of embedded devices and our cloud-based management platforms. Your role is critical in demonstrating how our total solution solves complex business problems for our clients.

Key responsibilities include:

• Solutions Promotion & Sales Support: Drive the adoption of our integrated hardware and software offerings:

Embedded Devices: Biometric Scanners, MicroATM’S, Point-of-Sale (POS) Terminals, Cloud Speakers, Handheld Terminals (HHTs/PIDs), Bluetooth Printers

Software Platforms: Mobile Device Management (MDM), MQTT-based IoT Messaging Hubs, Terminal Management System (TMS) software, Registered Device Services and other cloud platform solutions.

• Architectural Consultation: Engage with customers’ technical and business teams to analyse their workflow challenges. Architect and propose tailored solutions combining our devices with our platform services (e.g., deploying an MDM to manage a fleet of Handheld Terminals with a TMS).


• Proof-of-Concept & Demos: Develop, configure, and deliver compelling live demonstrations and PoCs that showcase the full capabilities of our ecosystem, from device setup via MDM to data flow via MQTT to dashboard analytics.


• Technical Enablement: Provide in-depth technical training and support to customers and channel partners on product integration, API usage, platform configuration, and best practices.


• Post-Sales Technical Leadership: Oversee the critical technical phases of pilot projects and initial deployments, ensuring successful go-live and acting as the escalation point for complex integration issues.


• Feedback Channel: Document customer requirements, feature requests, and implementation challenges. Work closely with R&D and Product Development teams to influence the product roadmap.

To qualify for the role, you must have –

• Education: Bachelor’s degree in Computer Science, Computer Engineering, Electronics, or a related field.


• Experience: 3-5 years of experience in an FAE, Solutions Architect, or Embedded Systems Engineer role, with a strong focus on customer-facing technical consultancy.


• Technical Must-Haves:
• Solid understanding of embedded systems architecture and development.
• Hands-on experience with embedded OS (Linux, C, Android, RTOS), device drivers, and system-level debugging.

• Strong software/integration skills: Experience with APIs (REST, SDKs), cloud services, and network protocols (TCP/IP, MQTT, WebSockets).
• Familiarity with Mobile Device Management (MDM/EMM) concepts and platforms.
• Ability to discuss business workflows & digital end customer Journey (e.g., in Banking ,logistics or retail) and map them to technical solutions.

• Preferred Skills:
• Experience in the POS, Automatic Identification and Data Capture (AIDC), or IoT industry.
• Knowledge of biometric integration and security concepts.
• Basic scripting/programming in Python, Java, or JavaScript for automation and demo purposes.

• Soft Skills: Outstanding consultative presentation and communication skills, with the ability to engage both technical engineers and business stakeholders. Strong project coordination and problem-solving skills. A proactive, entrepreneurial mindset.

• Education: Bachelor’s degree in Computer Science, Computer Engineering, Electronics, or a related field.