At PwC, our people in workforce consulting focus on providing consulting services related to human resources, talent management, and organisational development. They analyse client needs, develop people and organisation strategies. These individuals offer guidance and support to help clients optimise their workforce, enhance employee engagement, and drive organisational effectiveness. Those in people insights at PwC will focus on leveraging data and insights to help clients drive strategic decisions and improve employee performance and engagement. Working in this area, you will analyse client workforce data to identify trends, develop predictive models, and provide actionable recommendations for workforce decisions.
COMPETENCY OVERVIEW: WORKFORCE TRANSFORMATION
At PwC, our team collaborates with US counterparts to deliver Workforce Transformation solutions. A core focus is HR Benchmarking and Workforce Analytics, where we analyze HR metrics against industry standards, providing insights into KPIs like productivity, engagement, and turnover. This data-driven approach supports strategic change initiatives, aligns HR processes, and improves recruitment and compensation strategies.
Some Of Our Key Capabilities Include
- HR Transformation
- Talent, Change & Behavior (including Learning Solutions)
- Deals
- Rewards & Wellbeing
- Workforce Analytics & Products
The WT competency at ACs in India are well established and has been in operations since the past seven years.
Key Responsibilities
A Benchmarking Associate role in our PwC AC
Workforce Analytics & Products Practice
would be responsible for collecting, analyzing, and interpreting workforce data from various clients to compare their performance against industry benchmarks, providing insights on talent strategies, employee engagement, and overall workforce effectiveness, often utilizing PwC's proprietary benchmarking tools like Saratoga to identify areas for improvement and drive data-driven decision making within client organizations and will play a key role in helping clients overcome their transformation challenges by performing below set of activities:
Data Mapping & Metrics Creation
- Perform customized data mapping, calculations, and create metrics lists tailored to client/engagement parameters.
- Develop, manage, and refine data-driven metrics lists based on client requirements.
- Ensure accuracy and consistency in data mapping processes, documenting for repeatability.
Data Processing & Analysis
- Collect, clean, and process large datasets efficiently, ensuring high data integrity and accuracy.
- Conduct thorough reviews and quality checks to maintain data accuracy and identify trends.
- Collaborate with stakeholders to clarify data requirements and address data discrepancies.
Research & Insights
- Conduct in-depth research as per client specifications, delivering data-driven insights to support business decisions.
- Stay updated with industry best practices and methodologies to enhance data handling and analysis.
Excel Expertise
- Leverage advanced MS Excel skills, utilizing formulas, logic, and data tools to resolve data issues and optimize reporting.
- Provide support for manual data tasks and ad-hoc analyses as needed to help ensure smooth engagement operations.
Presentation & Communication
- Create and edit/format PowerPoint presentations based on client needs and ensure compliance with PwC branding standards.
- Effectively communicate insights and data findings through clear and well-structured presentations.
Must-have Skills
- Proficiency in MS Excel/ MS PowerPoint.
- Experience with HR data and metrics, including workforce planning, employee engagement, and talent acquisition
- Ability to carefully handle various tasks with precision & accuracy, while maintaining a strong attention to detail and quality -- especially when switching between consulting and data-intensive work.
- Familiarity with data methodologies and comfortable working with data.
- Ability to follow established standards and processes.
- Consistently follow general engagement requirements (e.g. progress/deliverables tracking, routine status updates, time tracking, timely/organized document storage, etc.).
- Strong problem-solving skills and keen attention to detail.
- A high sense of accountability and responsibility, with a commitment to providing high-quality deliverables.
Good-to-have Skills
- Be able to work and manage tasks in a fast-paced and high flexible environment
- Working knowledge of analytical tools like Alteryx, Tableau, PowerBI, Advanced Excel, Microsoft Power Suite
- Strategic thinker, problem solver
- Supports engagement manager in delivering engagements by identifying and addressing client needs
- Exhibits strong ability to work independently as well as in a highly collaborative team environment
Eligibility Criteria
- Bachelor’s degree in business administration, Human Resources, Statistics, or related field
- Experience in consulting or HR analytics role, preferably with exposure to workforce benchmarking practices
- Proficiency in data analysis software like Microsoft Excel, Power BI, or similar tools
Additional Information
- Travel Requirements: Travel to client locations may be required as per project requirements
- Line of Service: Consulting Solutions
- Industry: Management Consulting
Preferred Work Experience:
Previous experience in a consulting environment, particularly in HR or management consulting, is advantageous. This includes experience in client-facing roles and delivering actionable insights. A strong understanding of HR metrics, including key performance indicators (KPIs) related to workforce productivity, employee engagement, turnover rates, and other relevant HR data points is essential.
