Estate Manager

Responsibilities

• Co-ordinate with Building Manager, Soft service Manager, Security Manager, Engineers and other HODs for an excellent Occupants relationship with respect to request/ complaints and Occupant’s satisfaction.
• Maintain a high standard of hygiene, safety and cleanliness in accordance with Knight Frank, client and statutory requirements.
• Maintain a high standard of hygiene, safety and cleanliness in accordance with Knight Frank, client and statutory requirements.
• Maintain a high standard of hygiene, safety and cleanliness in accordance with Knight Frank, client and statutory requirements.
• To coordinate events, address issues of Occupants well in time and ensure Occupant’s retention.
• To coordinate and associate closely with leasing to enhance Occupancy.
• Direct the budgeting process for all Operational and Capital expenditure & renovations.
• Develop systems and procedures that ensure safety of team members, employees, plant, machinery and property.
• Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from Employee Satisfaction Survey to draw an action plan.
• Recruitment and Performance Appraisal/ Management of the staff in the department.
• Develop & implement the annual plan using customers and management inputs framework, linking the department’s objectives to the unit’s overall strategy.
• Monitor energy consumption and design methods for conservation and optimization of energy.
• Ensure that all the HK, Security, Finance and Engineering & maintenance activities/systems are adhered to the standards/efficiency/productivity levels that have been set for the unit.
• Recommend changes in processes, materials and equipment, in order to enhance service levels and improve the operational efficiency.
• Responsible for maintaining the physical plant that includes capital improvements and continuing renovations of the property. Maintain the fire safety system through regular inspection and physical check.
• Coordinate closely with finance to achieve P&L target for collection and remain below with target expenses.
• Coordinate with Procurement for getting the POs issued on time and Finance for releasing Payments.
• Be responsible to head of Operation for reporting on site performances.
• To ensure CANDOR OHS&W Policy is implemented and understood by all employees.
• To develop SMART objective in consultation with employee.
• To rationalize objectives into functional objectives and develop SMART (Specific, Measurable, Achievable, Relevant, Time-bound) action plan.
• Ensure all new employees have attended a pre-employment medical examination prior to starting induction process.
• To ensure that all employees are available to attend health surveillance as required.
• To implement procedure and ensure coverage of employees in various health promotional activities/awareness programme.
• Allocate to their subordinate teams to achieve within an appropriate timeframe.
• To monitor progress of objectives through personal interaction with subordinates and take action, when needed, to ensure completion.
• To collate all progress reports and submit to Operation head.
• To ensure OHS&W objective and plan are implemented and communicated to all level of employees.
• Get budget approval for OHS&W targets.
• Analysis of progress of wellbeing plan in Monthly Meetings
• Progress analysis of OHS&W targets in monthly meetings.
• To ensure safety management system (CANDOR Safety standard, SOPs, EGs, OHS&W procedures) is implemented and communicated to all level of employees.
• To identify risk and control measures are implemented and communicated to concerned employees.
• To ensure ECF, HPM, Sunrise, SAM meetings are conducted and 100 % participation by all members are ensured.
• To ensure all incidents are reported and investigation carried out as per procedures.
• To ensure BBS (SO) Trainings are conducted and SO to be filled required system.
• To ensure new joiners are covered under the induction program, TNI is created, and all employees are trained as per the identified Training Need identification and plan.
• To ensure all planned and surprised internal and external audit are conducted as per schedule and ensure timely closure for management review.
• To Ensure Reward and recognition program are conducted and ensure participant of all level employee.
• To ensure all OH& S performance reports are created as per the identified frequency and communicated to management review.
• Able to lead site team to run the site operations smoothly.
• Staff’s discipline and wellbeing.

Professional experience and Competency Profile

Qualifications/Education – Degree / Diploma in Engineering (Electrical / Mechanical)

Career Experience – 10-15 years of relevant experience in property management, especially in large commercial complex and retail, financial oversight, tenant relations, and building maintenance, and should have strong communication, problem-solving, and organizational skills.

Particular Aptitudes/Skills – People skills, patience and perseverance, excellent verbal and written Communication

Competency:

Should have knowledge of Technical aspects

Exposure to ISO and BSC systems preferred.

Should have good knowledge of computers & should be able to compile Management reports, Minutes of Meeting, Power Point presentations

Job Types: Full-time, Permanent

Pay: ₹1,800,000.00 - ₹2,200,000.00 per year

Benefits:

• Food provided
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Work Location: In person