Estate Manager

Job Description

Responsibilities Co-ordinate with Building Manager, Soft service Manager, Security Manager, Engineers and other HODs for an excellent Occupants relationship with respect to request/ complaints and Occupant’s satisfaction. Maintain a high standard of hygiene, safety and cleanliness in accordance with Knight Frank, client and statutory requirements. Maintain a high standard of hygiene, safety and cleanliness in accordance with Knight Frank, client and statutory requirements. Maintain a high standard of hygiene, safety and cleanliness in accordance with Knight Frank, client and statutory requirements. To coordinate events, address issues of Occupants well in time and ensure Occupant’s retention. To coordinate and associate closely with leasing to enhance Occupancy. Direct the budgeting process for all Operational and Capital expenditure & renovations. Develop systems and procedures that ensure safety of team members, employees, plant, machinery and property. Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from Employee Satisfaction Survey to draw an action plan. Recruitment and Performance Appraisal/ Management of the staff in the department. Develop & implement the annual plan using customers and management inputs framework, linking the department’s objectives to the unit’s overall strategy. Monitor energy consumption and design methods for conservation and optimization of energy. Ensure that all the HK, Security, Finance and Engineering & maintenance activities/systems are adhered to the standards/efficiency/productivity levels that have been set for the unit. Recommend changes in processes, materials and equipment, in order to enhance service levels and improve the operational efficiency. Responsible for maintaining the physical plant that includes capital improvements and continuing renovations of the property. Maintain the fire safety system through regular inspection and physical check. Coordinate closely with finance to achieve P&L target for collection and remain below with target expenses. Coordinate with Procurement for getting the POs issued on time and Finance for releasing Payments. Be responsible to head of Operation for reporting on site performances. To ensure CANDOR OHS&W Policy is implemented and understood by all employees. To develop SMART objective in consultation with employee. To rationalize objectives into functional objectives and develop SMART (Specific, Measurable, Achievable, Relevant, Time-bound) action plan. Ensure all new employees have attended a pre-employment medical examination prior to starting induction process. To ensure that all employees are available to attend health surveillance as required. To implement procedure and ensure coverage of employees in various health promotional activities/awareness programme. Allocate to their subordinate teams to achieve within an appropriate timeframe. To monitor progress of objectives through personal interaction with subordinates and take action, when needed, to ensure completion. To collate all progress reports and submit to Operation head. To ensure OHS&W objective and plan are implemented and communicated to all level of employees. Get budget approval for OHS&W targets. Analysis of progress of wellbeing plan in Monthly Meetings Progress analysis of OHS&W targets in monthly meetings. To ensure safety management system (CANDOR Safety standard, SOPs, EGs, OHS&W procedures) is implemented and communicated to all level of employees. To identify risk and control measures are implemented and communicated to concerned employees. To ensure ECF, HPM, Sunrise, SAM meetings are conducted and 100 % participation by all members are ensured. To ensure all incidents are reported and investigation carried out as per procedures. To ensure BBS (SO) Trainings are conducted and SO to be filled required system. To ensure new joiners are covered under the induction program, TNI is created, and all employees are trained as per the identified Training Need identification and plan. To ensure all planned and surprised internal and external audit are conducted as per schedule and ensure timely closure for management review. To Ensure Reward and recognition program are conducted and ensure participant of all level employee. To ensure all OH& S performance reports are created as per the identified frequency and communicated to management review. Able to lead site team to run the site operations smoothly. Staff’s discipline and wellbeing. Professional experience and Competency Profile Qualifications/Education – Degree / Diploma in Engineering (Electrical / Mechanical) Career Experience – 10-15 years of relevant experience in property management, especially in large commercial complex and retail, financial oversight, tenant relations, and building maintenance, and should have strong communication, problem-solving, and organizational skills. Particular Aptitudes/Skills – People skills, patience and perseverance, excellent verbal and written Communication Competency: Should have knowledge of Technical aspects Exposure to ISO and BSC systems preferred. Should have good knowledge of computers & should be able to compile Management reports, Minutes of Meeting, Power Point presentations Job Types: Full-time, Permanent Pay: ₹1,800,000.00 - ₹2,200,000.00 per year Benefits: Food provided Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person