ORM Executive

Quest Business Solution

1 - 6 years

3 - 6 Lacs

Chennai

Posted:2 months ago| Platform:

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Skills Required

Online Reputation Management Brand Reputation Crisis Management ORM Social Listening Social Media Platforms Media Monitoring Online Reputation Social Media Management Reputation Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Play a key role in monitoring & managing brand’s online presence, handling customer grievances across social media platforms by contributing to a positive brand perception Track, log, categorize customer complaints, queries & feedback in real-time Required Candidate profile 1-3 yrs of exp in ORM, customer service/ social media monitoring Familiarity with social listening tools Strong written & verbal English comm skills Ability to remain calm in high-pressure situations Perks and benefits Health Insurance+bonus

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Quest Business Solution

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ORM Executive