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0.0 - 1.0 years
1 - 2 Lacs
gurugram
Work from Office
Link Building: Attracting Backlinks From Reputable And Relevant Sites To Signal Trust To Search Engines. Guest Posting And Outreach: Publishing Content On External Platforms To Gain Exposure And Backlinks. Social Media Promotion: Driving Shares, Engagement, And Visibility To Build Brand Authority. Directory And Citation Submissions: Enhancing Local Seo Presence And Nap Consistency. Online Reputation Management: Monitoring Brand Mentions And Engaging With Public Feedback. Influencer And Pr Collaborations: Partnering With Industry Voices For Backlinks And Mentions. Content Publishing And Management : Management Of Website, Crm, Cms. Eligibility Bachelor'S Degree Or Final Year Students Digital ...
Posted 6 days ago
0.0 - 3.0 years
4 - 7 Lacs
mumbai, pune, chennai
Work from Office
Looking for a skilled Customer Service International Non Voice Supervisor to join our team in Hexaware Technologies Ltd. The ideal candidate will have strong analytical skills and experience in online reputation management, complaint management over emails and social media. Roles and Responsibility Manage customer complaints and feedback via email and social media platforms. Analyze trends and patterns in customer interactions to improve service quality. Develop and implement process improvements to enhance customer satisfaction. Collaborate with cross-functional teams to resolve complex customer issues. Monitor and report on key performance indicators to measure customer service effectivene...
Posted 1 week ago
0.0 - 3.0 years
4 - 7 Lacs
mumbai, pune, chennai
Work from Office
Online Reputation Management Complaint Management over emails and social media Strong analytical skills. Required Skills Experience in resolving complaints over social media platforms and emails Exposure and ability to navigate through various tools and applications to deliver the resolution to the customer.
Posted 1 week ago
5.0 - 10.0 years
5 - 8 Lacs
chennai
Work from Office
Job Summary The ORM Executive will be responsible for monitoring, managing, and improving the online reputation of the brand across digital platforms. This role involves responding to customer feedback, handling escalations, coordinating with internal teams, tracking sentiment, and ensuring brand perception remains positive across all channels. Key Responsibilities Monitoring & Tracking Monitor brand mentions, reviews, and conversations across platforms (Google Reviews, Facebook, Instagram, Twitter/X, LinkedIn, Glassdoor, Justdial, Quora, Forums, etc.) Track sentiment analysis and highlight negative spikes to the team. Prepare daily/weekly ORM performance reports. Response Management Respond...
Posted 2 weeks ago
5.0 - 7.0 years
11 - 16 Lacs
bengaluru
Work from Office
Your key responsibilities You will be primarily responsible for measuring the performance of EY GDS content in the online space. This role combines strategic oversight and hands-on execution across analytics, reporting, and channel operations. The individual is responsible for building and maintaining dashboards on social listening tools, tracking key performance indicators and generating segmented reports that determine social media and campaign performance As an Analytics and Reporting Specialist, you will Build and maintain dashboards using Hootsuite, and other analytics platforms to track KPIs such as engagement, reach, EEMV (Earned Equivalent Media Value), and content performance. Apply...
Posted 3 weeks ago
3.0 - 6.0 years
2 - 7 Lacs
mumbai suburban, mumbai (all areas)
Work from Office
Role - ORM Executive Location - Andheri , Mumbai - Onsite EC-Council is the worlds largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 400,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide. www.eccouncil.org Job Responsibilities: Track and analyze brand mentions and customer feedback across social media, forums, review sites, and other online platforms. Use ORM tools and analytics platforms to gather insights and report trends. Respond to cust...
Posted 1 month ago
5.0 - 10.0 years
5 - 8 Lacs
chennai
Work from Office
Job Summary The ORM Executive will be responsible for monitoring, managing, and improving the online reputation of the brand across digital platforms. This role involves responding to customer feedback, handling escalations, coordinating with internal teams, tracking sentiment, and ensuring brand perception remains positive across all channels. Key Responsibilities Monitoring & Tracking Monitor brand mentions, reviews, and conversations across platforms (Google Reviews, Facebook, Instagram, Twitter/X, LinkedIn, Glassdoor, Justdial, Quora, Forums, etc.) Track sentiment analysis and highlight negative spikes to the team. Prepare daily/weekly ORM performance reports. Response Management Respond...
Posted 1 month ago
0.0 - 5.0 years
5 - 8 Lacs
gurugram
Work from Office
We are looking for a highly skilled and experienced Digital Marketing Executive to join our team in Gurgaon. The ideal candidate will have 0-5 years of experience in digital marketing, with expertise in SEO, PPC, SEM, and paid media. Roles and Responsibility Develop and implement comprehensive digital marketing strategies to achieve business objectives. Conduct keyword research and optimize website content for search engines to improve visibility. Create and manage pay-per-click campaigns on Google AdWords and other platforms. Analyze website traffic and campaign performance using analytics tools. Collaborate with the content team to develop SEO-friendly content and enhance user experience. ...
Posted 1 month ago
5.0 - 10.0 years
5 - 8 Lacs
chennai
Work from Office
Job Summary The ORM Executive will be responsible for monitoring, managing, and improving the online reputation of the brand across digital platforms. This role involves responding to customer feedback, handling escalations, coordinating with internal teams, tracking sentiment, and ensuring brand perception remains positive across all channels. Key Responsibilities Monitoring & Tracking Monitor brand mentions, reviews, and conversations across platforms (Google Reviews, Facebook, Instagram, Twitter/X, LinkedIn, Glassdoor, Justdial, Quora, Forums, etc.) Track sentiment analysis and highlight negative spikes to the team. Prepare daily/weekly ORM performance reports. Response Management Respond...
Posted 1 month ago
1.0 - 5.0 years
1 - 4 Lacs
gurugram, delhi / ncr
Work from Office
Social Media ORM (Online Reputation Management): Engage with drivers and customers across platforms like Facebook, X (Twitter), Instagram, and LinkedIn. Monitor brand mentions, comments, and messages to identify and respond to customer issues proactively. Address customer and driver complaints, feedback, and queries with empathy and professionalism. Coordinate with internal teams (CX, Tech, Operations) to ensure quick resolution of escalated issues. Document and track all interactions in the CRM tool for accurate record-keeping and reporting. Share insights and feedback trends with the respective departments to enhance overall experience. Prepare daily/weekly reports on ORM performance, resp...
Posted 1 month ago
0.0 - 4.0 years
1 - 5 Lacs
vijayawada, warangal, hyderabad
Work from Office
Job Title: Communications & Public Relations (ORM) Executive Job Role Location: Hyderabad (Onsite) About NxtWave NxtWave is one of Indias fastest-growing tech upskilling platforms and a World Economic Forum Technology Pioneer (2024) . We are an official partner of the National Skill Development Corporation (NSDC) , on a mission to bridge the gap between education and employability. With learners across 35+ states & UTs , our alumni work at 2,000+ companies including Google, Amazon, Nvidia, Goldman Sachs, Oracle & Deloitte. Backed by 275 crore in funding , founded by leaders from Amazon, IIT Bombay, IIT Hyderabad & IIT Kharagpur , and featured in Forbes 30 Under 30 India (2024) NxtWave is res...
Posted 1 month ago
6.0 - 10.0 years
6 - 9 Lacs
noida
Work from Office
Role & Responsibility - Continuously track online mentions of the company or individual on social media, news sites, forums, and review platforms. Recognize possible negative situations and crises and use conflict resolution concepts to solve issues.
Posted 1 month ago
3.0 - 6.0 years
2 - 4 Lacs
pune
Work from Office
We are Hiring Google Map Business (GMB) Digital Marketing Faculty: Salary: As per the company norms Experience: 3- 6 YRS Qualification : Bachelors degree in Marketing, Communications, Business, or a related field WORK Mode : OFFICE MANDATORY Notice Period : Immediate Location: Pune Job Description : The candidate will develop, implement, and manage marketing campaigns promoting the organizations and Businesses to create their online presence and manage how they appear on Google Search and Maps. Google plays a huge role in digital marketing, offering great chances for businesses to connect with their target. As a Google Maps Business Specialist, you will be responsible for optimizing our pres...
Posted 2 months ago
5.0 - 10.0 years
12 - 18 Lacs
mohali
Work from Office
Senior Manager - ORM & Organic Growth (Fintech/ Broking/ Financial Services Firm) | Reddit, Twitter, Discord, Telegram) We are seeking a dynamic Senior Manager ORM & Organic Growth Professional with 5+ years of experience in protecting brand reputation, scaling communities, and driving organic growth across Reddit, Twitter (X), Quora, Discord, Telegram, and emerging platforms. Location- Mohali (WFO) Your Future Employer: A fast-growing fintech innovator shaping conversations and building credibility across community-driven channels. Responsibilities: 1. Owning brand reputation management across Reddit, Twitter, Quora, Discord, Telegram, blogs, and forums. 2. Leading community engagement and ...
Posted 3 months ago
2.0 - 7.0 years
3 - 4 Lacs
gurugram
Work from Office
Job Title: Digital Marketing Executive Location: Gurugram Industry: Food Manufacturing / Processing Employment Type: Full-time Reporting To: Marketing Head Package: Up- to 30k Shift Time: 9AM - 6PM Working Days: Monday to Saturday (6 Days) Note: Applicants with "Digital Marketing" expertise from the "Hotel and Restaurant Industry" are given preference for this position. Job Overview: We are seeking a highly motivated and creative Digital Marketing Executive to join our team. The role requires someone who understands QSR industry dynamics and can effectively promote our brand across digital channels, drive online orders, increase footfall, and enhance customer engagement. Key Responsibilities...
Posted 3 months ago
2.0 - 3.0 years
2 - 3 Lacs
hyderabad
Work from Office
Write engaging captions/blogs/newsletters/ad copy Compelling brand & products storytelling Handle Community engagement, comments, DMs, customer queries & online reputation Quick/professional responses Collaborate with design/video teams for campaigns Required Candidate profile Excellent writing & communication skill Creativity in storytelling & brand positioning Strong command of grammar & audience tone adaptation Familiarity with SEO-friendly writing & content optimization Perks and benefits Based on good exp in Content Creation/Copy writing
Posted 3 months ago
2.0 - 5.0 years
2 - 4 Lacs
mumbai, mumbai (all areas)
Work from Office
Job Title: Online Reputation Management (ORM) Executive Location: Mumbai, Maharashtra Reporting To: Team Leader/Manager Job Summary: We are seeking a proactive and detail-oriented Online Reputation Management Executive to monitor, manage, and enhance our client partner brands online presence. The ideal candidate will be responsible for tracking public perception, responding to customer feedback across digital platforms, and implementing strategies to maintain a positive brand image. Key Responsibilities: Monitor brand mentions across social media, review sites, forums, blogs, and news platforms. Respond to customer reviews, comments, and queries in a timely and professional manner. Collabora...
Posted 4 months ago
2.0 - 4.0 years
2 - 3 Lacs
Gurugram
Work from Office
Create and maintain a favorable brand image of the company and its products in every social media account . Also handle negative publicity. Have an understanding of search engine behavior, social media, forums, blogs, ratings and reviews, etc. Required Candidate profile 2-4 yrs exp handling ORM. Based at Delhi/NCR. Should be graduate, Early joiner with good communication preferred.
Posted 5 months ago
2.0 - 4.0 years
0 - 3 Lacs
Mumbai
Work from Office
Job Summary: We are looking for a dedicated and detail-oriented ORM Executive with at least 2 years of experience in managing online brand reputation. The role involves tracking social media mentions, responding to feedback, escalating critical issues, and collaborating with teams to ensure a positive brand image. This position is critical for maintaining customer trust and enhancing the brands online presence. Key Responsibilities: 1. Social Media Monitoring: Track daily mentions of the brand across social media platforms. Perform first-level bifurcation of data into relevant and irrelevant mentions, tagging sentiments (positive, neutral, negative). 2. Response Management: Respond to daily ...
Posted 6 months ago
1 - 6 years
3 - 6 Lacs
Chennai
Work from Office
Play a key role in monitoring & managing brand’s online presence, handling customer grievances across social media platforms by contributing to a positive brand perception Track, log, categorize customer complaints, queries & feedback in real-time Required Candidate profile 1-3 yrs of exp in ORM, customer service/ social media monitoring Familiarity with social listening tools Strong written & verbal English comm skills Ability to remain calm in high-pressure situations Perks and benefits Health Insurance+bonus
Posted 7 months ago
7.0 - 12.0 years
8 - 12 Lacs
chennai
Work from Office
Role & responsibilities Digital Marketing & Branding Develop and execute digital marketing strategies aligned with hospital goals. Manage SEO, SEM, PPC, Google Ads, Meta Ads (Facebook, Instagram), and LinkedIn campaigns. Improve brand visibility through content marketing, blogs, videos, and social media. Monitor online reputation, Google reviews, feedback, and aggregator platforms (Practo, JustDial). Finalize creative designs and work with vendors, agencies, and partners for execution. Improve conversion rates and optimize digital campaigns using CRM tools and analytics. Marketing Strategy & Research Support Head Marketing in market research, campaign planning, and competitive analysis. Cond...
Posted Date not available
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