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Job Title: Analyst / Specialist – Data Analytics & Business Intelligence Location: Mumbai or Chennai, India Department: Commercial & Add Value Activities – CMA CGM GBSI Overview - The Data Analytics, Market Intelligence & BI team plays a critical role in supporting CMA CGM’s global commercial and operational strategy through advanced analytics, automated reporting, and impactful data visualization. This role is focused on dashboard design, reporting automation, and advanced business intelligence solutions. The ideal candidate is already highly proficient in QlikSense and Excel, with a passion for both analytics and visual storytelling. You will work closely with commercial and leadership teams to deliver insights that drive business impact across global markets. Key Responsibilities 1. Data Processing & Automation • Develop automated data pipelines to handle large volumes of commercial, operational, and financial data. • Identify and implement process improvements to reduce manual data handling and streamline recurring reporting tasks. • Build scalable and efficient solutions to support decision-making and business agility. 2. Dashboard Design & Data Visualization • Design and maintain interactive dashboards in QlikSense (mandatory) and Excel (mandatory), and optionally in other tools such as Power BI or Tableau. • Deliver dashboards and reports that offer real-time insights into performance metrics, market trends, and business drivers. • Create self-service BI tools that empower business users to explore data independently. 3. Data Cleaning, Structuring & Governance • Maintain high data quality through systematic cleaning, validation, and transformation processes. • Work with structured datasets and relational databases (SQL) to support reliable and consistent reporting. • Collaborate with other teams to enforce data governance best practices and improve reporting foundations. 4. Advanced Analytics & Insight Development • Perform in-depth analysis to identify key patterns, trends, and drivers influencing business performance. • Translate raw data into actionable insights and scenario-based recommendations. • Present complex findings in clear, business-friendly formats to internal stakeholders. Required Skills & Experience • 3–7 years of experience in data analytics, business intelligence, or dashboard development. • Proven expertise in QlikSense (mandatory). • Advanced proficiency in Microsoft Excel, including dashboard creation, charting and visual storytelling. • Strong knowledge of SQL and structured datasets. • Experience developing complex BI dashboards and automation tools in a global corporate environment (shipping or logistics experience preferred). • Familiarity with Power BI or Tableau is a plus. • Knowledge of at least one coding language is a plus for advanced BI dashboard development. • Strong analytical thinking, problem-solving, and communication skills. • Passion for design and data visualization is a strong plus. Growth Opportunities & Additional Responsibilities • This position is part of a growing department and may expand in scope as CMA CGM continues to evolve its Commercial & Add Value Activities. • You may be involved in cross-functional initiatives related to finance, pricing, operations, marketing, logistics, and strategic planning. • Opportunity to contribute to innovation and digital transformation projects focused on data and automation Show more Show less
