Business Analyst – for F&A Services YOUR ROLE: As part of a major Finance transformation program launched, a new Finance core model has been developed to support our activities. In line monitoring have been identified as key components. The objective is to implement advanced tools to harmonize and enhance the efficiency of certain business processes.You will be working in this ambitious and dynamic environment and will report to the Finance Projects & Processes (FiPP) department. This department supports the Group's Finance function in the development of systems, processes, and organizational projects. More specifically, you will join the team responsible for the Controlling & Group P2P scope. WHAT ARE YOU GOING TO DO? As a Business Analyst, you will contribute to the implementation of new solutions aimed at redefining the new BI model as well as its maintenance. You may also be involved in other data-related initiatives.Your main responsibilities will include: Domain Ambition & StrategyActively contribute to the vision and evolution of the domain from both an organizational and technological perspective.Ensure harmonization of practices across Group entities (core model approach).Define and align roadmaps in collaboration with all relevant stakeholders. Business AnalystWork closely with business stakeholders to identify and define business requirements and translate them into functional specifications.Develop and implement Business Intelligence solutions using various tools and technologies.Design, develop, and maintain reports and dashboards that provide timely and relevant insights to stakeholders.Analyze large data sets, identify trends, and provide insights to support decision-making.Produce ad hoc analysis and reporting as requested by stakeholders.Collaborate with technical teams to ensure BI solutions meet business needs and deliver value to the organization. WHO ARE WE LOOKING FOR? Master's degree (Bac +5) from a business or engineering school, preferably with a Finance specialization.Solid experience as a Business Analyst (3 to 7 years).Strong understanding of Corporate Finance processes and functions, ideally including management control, and a keen interest in information systems.Proven experience with Business Intelligence tools such as Power BI, Power Query, and Power Pivot.Strong analytical skills.A good listener with excellent communication skills, capable of accurately identifying and understanding needs.Ability to interact effectively with all levels of the organization, enabling you to drive results and make decisions on complex and diverse topics.Strong interpersonal skills and the ability to manage high-pressure situations will be assets in navigating a complex and evolving organization.A strong interest in innovation will be a significant advantage in contributing to strategic thinking and the evolution of the domain.Fluency in English (written and spoken) is a must.

Job Title: Analyst / Specialist – Data Analytics & Business Intelligence Location: Mumbai or Chennai, India Department: Commercial & Add Value Activities – CMA CGM GBSI Overview - The Data Analytics, Market Intelligence & BI team plays a critical role in supporting CMA CGM’s global commercial and operational strategy through advanced analytics, automated reporting, and impactful data visualization. This role is focused on dashboard design, reporting automation, and advanced business intelligence solutions. The ideal candidate is already highly proficient in QlikSense and Excel, with a passion for both analytics and visual storytelling. You will work closely with commercial and leadership teams to deliver insights that drive business impact across global markets. Key Responsibilities 1. Data Processing & Automation • Develop automated data pipelines to handle large volumes of commercial, operational, and financial data. • Identify and implement process improvements to reduce manual data handling and streamline recurring reporting tasks. • Build scalable and efficient solutions to support decision-making and business agility. 2. Dashboard Design & Data Visualization • Design and maintain interactive dashboards in QlikSense (mandatory) and Excel (mandatory), and optionally in other tools such as Power BI or Tableau. • Deliver dashboards and reports that offer real-time insights into performance metrics, market trends, and business drivers. • Create self-service BI tools that empower business users to explore data independently. 3. Data Cleaning, Structuring & Governance • Maintain high data quality through systematic cleaning, validation, and transformation processes. • Work with structured datasets and relational databases (SQL) to support reliable and consistent reporting. • Collaborate with other teams to enforce data governance best practices and improve reporting foundations. 4. Advanced Analytics & Insight Development • Perform in-depth analysis to identify key patterns, trends, and drivers influencing business performance. • Translate raw data into actionable insights and scenario-based recommendations. • Present complex findings in clear, business-friendly formats to internal stakeholders. Required Skills & Experience • 3–7 years of experience in data analytics, business intelligence, or dashboard development. • Proven expertise in QlikSense (mandatory). • Advanced proficiency in Microsoft Excel, including dashboard creation, charting and visual storytelling. • Strong knowledge of SQL and structured datasets. • Experience developing complex BI dashboards and automation tools in a global corporate environment (shipping or logistics experience preferred). • Familiarity with Power BI or Tableau is a plus. • Knowledge of at least one coding language is a plus for advanced BI dashboard development. • Strong analytical thinking, problem-solving, and communication skills. • Passion for design and data visualization is a strong plus. Growth Opportunities & Additional Responsibilities • This position is part of a growing department and may expand in scope as CMA CGM continues to evolve its Commercial & Add Value Activities. • You may be involved in cross-functional initiatives related to finance, pricing, operations, marketing, logistics, and strategic planning. • Opportunity to contribute to innovation and digital transformation projects focused on data and automation Show more Show less

KEY RESPONSIBILITIES Business Support & HR Alignment: Assist in aligning HR strategies with business objectives Support business leaders in implementing HR initiatives Provide insights on workforce trends and HR best practices HR BP & Employee Support: Support onboarding, induction and exit processes Assist with employee relations by addressing concerns and resolving issues Ensure compliance with company policies Maintain HR records and documentation Employee Engagement & Retention: Assist in monitoring attrition trends and implementing retention initiatives Support employee engagement programs to foster a positive work environment Conduct basic exit interviews and share insights for improvement Performance & Talent Management: Assist in the performance review process, including goal setting and feedback coordination Support the implementation of performance improvement plans Help identify high-potential employees and development opportunities Additional Responsibilities: Contribute to employee wellness and recognition programs Support diversity, equity, and inclusion initiatives Utilize basic HR data analytics for reporting and decision-making QUALIFICATIONS & REQUIREMENTS Educational Background: Postgraduate in Human Resources, Business Administration, or a related field Experience: 1-2 years of HR experience, preferably in an HR generalist or HRBP support role Skills & Competencies: Basic understanding of HR policies, processes, and employee life cycle Strong communication and interpersonal skills Problem-solving and conflict-resolution abilities Ability to handle multiple tasks and meet deadlines Show more Show less

The role of a Project Manager in the Global Transformation Office within a GCC set-up is crucial for ensuring a smooth transition and successful transformation of the organization's operations. As a Project Manager, you will be responsible for managing end-to-end transitions, overseeing key projects, and driving change initiatives across various business functions. Your role will play a significant part in enhancing operational efficiency, aligning with strategic objectives, and optimizing processes to deliver successful outcomes. It is essential to work closely with stakeholders, providing transparency and leadership throughout the transition journey to ensure projects are completed on time, within budget, and with the desired quality. In this position based in GBSI Mumbai/Chennai, your primary purpose will be to manage and implement significant organizational changes and initiatives. You will be responsible for facilitating a smooth transition from the current state to the desired future state across business functions such as Operations, Customer Care, Finance, and Commercial, with a focus on achieving successful end-to-end transitions. Key Responsibilities: Transition Management: - Manage end-to-end transitions to CMA CGM GBS offices from regions and business functions. - Develop transition plans and maintain comprehensive documentation capturing process performance and success criteria. - Provide transparency to senior leadership throughout the transition journey, highlighting risks, issues, and challenges proactively. - Follow and enhance CMA CGM's transition methodology to ensure successful project delivery within scope, timelines, and quality standards. Stakeholder Management: - Collaborate closely with senior stakeholders at CMA CGM to drive transitions, projects, and organizational change. - Manage interactions with onshore and offshore teams, ensuring alignment and commitment during different phases of the transition. - Engage stakeholders to build support, foster open communication, and address concerns effectively. Project Management: - Oversee and manage transition projects from initiation to closure, ensuring timely completion within budget constraints. - Develop detailed project plans, assign tasks, track progress, and identify/mitigate risks throughout the project lifecycle. - Utilize strong project and process management skills to deliver successful transitions and ensure process alignment. Change Management: - Assess the impact of change initiatives on employees, processes, and systems, and identify potential risks. - Develop and execute mitigation plans to address change-related risks effectively. - Implement change communication strategies to promote adaptability and innovation within the organization's culture. Process Improvement: - Lead special projects and process improvement initiatives, identifying opportunities for re-engineering and optimization. - Implement redesigned processes to enhance efficiency, align with best practices, and support ongoing improvements in service delivery. Performance Measurement & Continuous Improvement: - Track, measure, and analyze transition initiatives using KPIs to ensure effectiveness. - Promote continuous improvement and innovation within transitions, focusing on process optimization and cost reduction. - Stay updated on industry trends to apply the latest project management practices effectively. Qualifications & Certifications: - Graduation/Post-Graduation in a relevant field. - Professional certifications such as PMP, PRINCE2, or Lean Six Sigma Green Belt are highly desirable. - 7 to 10 years of experience in leading end-to-end process migrations, project management, and change management. - Experience working with global stakeholders and diverse cultures. - Strong business acumen, proven experience in managing transitions and projects, and exceptional stakeholder management skills. - Excellent interpersonal and communication abilities to build effective relationships at all organizational levels. - Ability to prioritize and manage multiple transitions in a fast-paced environment to ensure delivery of desired outcomes. What makes you stand out - MBA from a premier business school. - End-to-end experience leading transitions and transformational initiatives. - Domain knowledge in the Shipping & Logistics space.,

PURPOSE The primary purpose of a business presentation designer exclusive for leadership at CMA CGM is to elevate the leadership's executive communication and enhance its understanding and appeal. • Crafting Compelling Narratives: A presentation designer will work closely with CMA CGM's leadership to develop visually engaging and persuasive narratives that effectively communicate the company's vision, strategy, and achievements. • Reinforcing Brand Identity: By adhering to CMA CGM's brand guidelines and style, the designer will ensure that presentations align with the company's overall messaging and positioning. • Building Credibility: High-quality presentations can enhance credibility, build reputation and improve the delivery of messaging to target audience. KEY RESPONSIBILITES Conceptualization and Design: Develop creative and engaging presentation designs that align with CMA CGM's brand identity and messaging. Content Development: Collaborate with subject matter experts to gather and organize content for presentations. Visual Storytelling: Utilize effective storytelling techniques and visualizations to convey complex information in a clear and concise manner. Template Creation and Management: Design and maintain consistent presentation templates and styles. Technical Proficiency: Proficient in using presentation softwares Think-cell (Mandatory), PowerPoint, Keynote and design & video tools (e.g., Adobe Illustrator, Photoshop). Collaboration: Work closely with senior executives & other stakeholders to ensure presentations meet their specific requirements in due timelines Qualification and Certifications • Bachelor's degree in design, BFA, Interior design or a related field. • Experience of 2 to 4 Yrs in consulting background • Proven experience in designing professional presentations. • Strong understanding of visual design principles and best practices. • Excellent communication and interpersonal skills. • Ability to work under pressure and meet tight deadlines. • Proficiency in presentation software such as Think-cell (Mandatory), PowerPoint, Keynote and design & video tools (e.g., Adobe Illustrator, Photoshop).

You will be responsible for managing the day-to-day planning, operation, and problem-solving of a team of financial accountants/analysts. Your role will involve delivering processes to meet service level agreements, maintaining quality standards, and achieving productivity targets and key performance indicators. Demonstrating ownership, problem resolution, and providing reasonable solutions will be key aspects of your responsibilities. As a Subject Matter Expert, you will review the deliverables of the team and perform activities in the absence of team members to ensure consistent process delivery aligned with quality and functional objectives. Additionally, you will work on other aspects defined by management, conduct daily team huddles, and report process progress to senior management. Your role will also involve acting as a communication conduit between staff and management, driving continuous improvement within the process, supporting internal and external audits, and monitoring, coaching, and providing feedback to the team. Promoting positive teamwork, conducting performance appraisals, and contributing to the hiring and selection process of executives will be part of your responsibilities. Furthermore, you will create backups for all team users, provide process training, suggest ideas for process standardization and improvement, participate in company projects, review monthly P&L files and financials, and maintain good relationships with internal and external stakeholders. You will be expected to compile reports on team performance, customer feedback, process dashboards, and MIS reports. Your role as an Associate Manager for the Record To Report team at CMA CGM GBS India will be dynamic, challenging, and rewarding as you drive business results, uphold quality standards, and foster a culture of continuous improvement and teamwork. Best Regards, CMA CGM GBS India Human Resources- Talent Acquisition,