About the Role This Vice President role is focused on leading large-scale healthcare operations with a strong emphasis on clinical data abstraction . You will oversee service delivery, process transformation, and people management — ensuring efficiency, client satisfaction, and profitability at every level. Key Responsibilities Drive seamless transitions with zero service disruption. Deliver cost optimization and process stabilization. Ensure client satisfaction across all SLAs and KPIs. Partner with transformation teams to identify innovation opportunities. Lead people management initiatives including training, cross-skilling, and retention. Oversee workforce planning and engagement strategies. Support senior leadership in business development and operational strategy. Must-Have Qualifications 10+ years of leadership experience in the BPO industry . Proven experience in healthcare operations management . Background in clinical data abstraction . Track record of managing large-scale teams and contact centers . Strong client relationship and service delivery management skills. Excellent decision-making, prioritization, and analytical ability. Good-to-Have Postgraduate degree (MBA/Healthcare Management or related). Experience in transformation projects, process re-engineering, or automation. Exposure to global healthcare payer or provider operations. Why Join Us Lead and shape EXL’s healthcare operations portfolio. Partner with global healthcare clients on mission-critical work. Drive measurable outcomes in client satisfaction, efficiency, and profitability. Be part of a global organization committed to innovation, growth, and people
Key Responsibilities Lead large-scale Wintel operations (servers, storage, virtualization, backup). Oversee cloud infrastructure (AWS or Azure) and ensure stability. Govern networking (DNS, DHCP, TCP/IP, LAN/WAN, firewalls, switches/routers). Ensure compliance with patching, antivirus, VAPT, and IT security controls. Drive ITSM processes aligned with ITIL framework . Manage vendor/OEM escalations and supplier governance. Lead and mentor teams of technical SMEs. Must-Have Qualifications Bachelor’s degree in Computer Science/IT (or equivalent). 12+ years in IT infrastructure with focus on Wintel & Cloud . Certification in Microsoft Active Directory/Server (2008/2012) . Hands-on AWS or Azure cloud infrastructure experience. Strong ITSM/ITIL framework knowledge. Experience leading enterprise-scale IT operations teams. Good-to-Have PMP certification. Knowledge of ISO 27001, SOX, PCI DSS standards. Familiarity with Office 365, SCCM, SCOM, clusters, proxies, antivirus. Skills in scripting and automation. Why Join Us Be a senior leader with global impact. Collaborate with Fortune 500 clients and world-class vendors. Shape cloud and infrastructure strategies for enterprise growth. Join a company recognized for innovation, excellence, and integrity .
About the Role As an AVP – Cloud Architecture, you will lead the design and implementation of cloud-based contact center solutions (CCaS) . You’ll collaborate with engineering, product, and operations teams to create innovative, scalable platforms that improve customer journeys and drive business outcomes. Key Responsibilities Lead the design and implementation of microservices-based architectures for contact center solutions. Build AI-powered solutions (chatbots, voice bots, sentiment analysis) to enable multi-channel experiences (voice, chat, video, social media). Integrate CCaS solutions with enterprise systems in collaboration with cross-functional teams. Stay updated on cloud and CCaaS trends , translating them into actionable strategies. Provide thought leadership in customer journey mapping, workforce management, and process optimization. Develop best practices and standards for contact center architecture and transformation. Must-Have Qualifications Bachelor’s or Master’s degree in Computer Science, IT, or related field . Proven expertise in contact center architectures (including microservices). Strong understanding of AI/ML applications in the contact center domain. Hands-on experience with multi-channel contact center solutions (voice, chat, video, social). Relevant certifications (e.g., AWS Certified Solutions Architect – Contact Center ). Good-to-Have Industry domain knowledge in insurance, utilities, or healthcare . Contributions to open-source projects or publications related to CCaS/contact center technologies. Why Join Us Drive innovation at scale in cloud and AI-led customer experience. Collaborate with global leaders across industries. Join a culture built on integrity, respect, and excellence . Be part of a fast-growing company shaping the future of digital operations .
Role: Financial Director Location: Makati, Philippines Nature: Permanent We’re looking for a finance leader who can move fast, think strategically, and build structure from chaos. If you’ve run finance in a BPO/offshoring environment, managed cross-border ops, and are ready to lead in-market in the Philippines — let’s talk. About Nezda Nezda is a fast-growing outsourcing and offshoring consultancy with roots in India and expanding global delivery capabilities. Our business runs on efficiency, compliance, and smart decisions — and that starts with finance. About the Role As Finance Director , you’ll lead our end-to-end finance operations in the Philippines. This isn’t just reporting and compliance — it’s FP&A, cost control, team building, and high-level business partnership. You’ll be our finance brain on the ground. What You’ll Own Budgeting, forecasting, and full FP&A strategy Local finance ops: accounting, audits, controls, compliance Financial reporting to global leadership Team building — lead and grow the PH finance team Cross-functional support (sales, ops, HR) for pricing, margin control, and decision-making Risk management, internal controls, tax/regulatory compliance Must-Have Qualifications 10+ years in finance/accounting roles Proven leadership experience in BPO or offshoring environments Strong FP&A + operational finance experience Experience managing local finance teams (ideally in APAC) Ready to relocate to the Philippines CA, CPA, or MBA in Finance Good-to-Have Experience with multinational operations / cross-border reporting Prior Big Four background Exposure to M&A, transfer pricing, or fundraising activities Why Join Us Strategic, high-impact role — build from scratch Work directly with founders and C-level leadership Fast-growing company with global ambitions Visa sponsorship and relocation assistance provided
The ideal candidate is a team player who will be responsible for working with company data in various business areas. Specific responsibilities include reporting metrics, analyzing methodologies, suggesting operation improvements, and building proposal evaluations in a cross-functional environment. Responsibilities Track and report data Build cross-functional partnerships, internally and externally Manage budgets Maintain a competitive market knowledge Qualifications Bachelor's degree or equivalent experience Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) Strong written, verbal and collaboration skills
The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members. Responsibilities Set project timeline Monitor project deliverables Update relevant stakeholders or team members on the project progress Coach and support project team members with tasks you assign them Qualifications Bachelor's Degree or equivalent experience Strong business acumen in project planning and management Strong verbal, written, and organizational skills
```html About the Company The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code. About the Role The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code. Responsibilities Develop quality software and web application Analyze and maintain existing software application Design highly scalable, testable code Discover and fix programming bugs Qualifications Bachelor's degree or equivalent experience in Computer Science or related field Required Skills Development experience with programming languages SQL database or relational database skills
About the Role We are seeking an experienced Test Manager to lead and oversee software testing strategies, ensuring delivery of high-quality applications and systems. The role requires hands-on expertise in test planning, automation frameworks, defect management, and stakeholder communication. Key Responsibilities Define and implement test strategies, frameworks, and processes across projects. Manage the entire testing lifecycle – from requirement analysis, test planning, execution, defect tracking, to closure. Lead and mentor a team of QA/Test Engineers, ensuring best practices are followed. Collaborate closely with project managers, business analysts, and developers to align on test objectives. Drive automation initiatives to improve efficiency and reduce manual testing efforts. Ensure traceability of requirements to test cases, maintaining test coverage and compliance. Prepare and present test reports, dashboards, and metrics to stakeholders. Identify risks, dependencies, and bottlenecks and provide proactive solutions. Must-Have Qualifications Bachelor’s degree in Computer Science, Engineering, or related field. 8+ years of experience in Software Testing, with at least 3+ years in a Test Manager/Lead role. Strong knowledge of test management tools (e.g., JIRA, ALM, qTest). Hands-on experience in automation tools (e.g., Selenium, UFT, Cypress, Playwright). Expertise in Agile, DevOps, and CI/CD testing practices. Strong analytical, problem-solving, and leadership skills. Excellent communication and stakeholder management abilities. Good-to-Have ISTQB Test Manager or equivalent certification. Experience with performance testing tools (e.g., JMeter, LoadRunner). Familiarity with cloud-based testing (AWS, Azure, GCP). Exposure to security testing practices. Why Join Us Opportunity to lead high-impact projects with global exposure. Collaborative work culture with strong focus on innovation and quality. Competitive compensation and career development opportunities. Be part of a team shaping the future of digital transformation.
```html About the Company The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code. About the Role The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code. Responsibilities Develop quality software and web application Analyze and maintain existing software application Design highly scalable, testable code Discover and fix programming bugs Qualifications Bachelor's degree or equivalent experience in Computer Science or related field Required Skills Development experience with programming languages SQL database or relational database skills
About the Company Nezda is a forward-thinking company dedicated to innovation and excellence in our field. Our mission is to empower individuals and organizations through cutting-edge solutions, fostering a culture of collaboration and creativity. About the Role We are seeking a dynamic individual to join our team in a pivotal role that involves driving projects and initiatives that align with our strategic goals. Responsibilities Lead project planning and execution. Collaborate with cross-functional teams to ensure project success. Monitor project progress and report on outcomes. Identify and mitigate risks throughout the project lifecycle. Qualifications Bachelor's degree in a relevant field. Minimum of 3 years of experience in project management. Required Skills Strong leadership and communication skills. Proficiency in project management software. Ability to work under pressure and meet deadlines. Preferred Skills Experience in Agile methodologies. Certification in Project Management (PMP or equivalent). Equal Opportunity Statement Nezda is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. ```
About the Company Nezda is a forward-thinking company dedicated to innovation and excellence in our field. Our mission is to empower individuals and organizations through cutting-edge solutions, fostering a culture of collaboration and creativity. About the Role We are seeking a dynamic individual to join our team in a pivotal role that involves driving projects and initiatives that align with our strategic goals. Responsibilities Lead project planning and execution. Collaborate with cross-functional teams to ensure project success. Monitor project progress and report on outcomes. Identify and mitigate risks throughout the project lifecycle. Qualifications Bachelor's degree in a relevant field. Minimum of 3 years of experience in project management. Required Skills Strong leadership and communication skills. Proficiency in project management software. Ability to work under pressure and meet deadlines. Preferred Skills Experience in Agile methodologies. Certification in Project Management (PMP or equivalent). Equal Opportunity Statement Nezda is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. ```
About the Role We are seeking an experienced Test Manager to lead and oversee software testing strategies, ensuring delivery of high-quality applications and systems. The role requires hands-on expertise in test planning, automation frameworks, defect management, and stakeholder communication. Key Responsibilities Define and implement test strategies, frameworks, and processes across projects. Manage the entire testing lifecycle from requirement analysis, test planning, execution, defect tracking, to closure. Lead and mentor a team of QA/Test Engineers, ensuring best practices are followed. Collaborate closely with project managers, business analysts, and developers to align on test objectives. Drive automation initiatives to improve efficiency and reduce manual testing efforts. Ensure traceability of requirements to test cases, maintaining test coverage and compliance. Prepare and present test reports, dashboards, and metrics to stakeholders. Identify risks, dependencies, and bottlenecks and provide proactive solutions. Must-Have Qualifications Bachelor's degree in Computer Science, Engineering, or related field. 8+ years of experience in Software Testing, with at least 3+ years in a Test Manager/Lead role. Strong knowledge of test management tools (e.g., JIRA, ALM, qTest). Hands-on experience in automation tools (e.g., Selenium, UFT, Cypress, Playwright). Expertise in Agile, DevOps, and CI/CD testing practices. Strong analytical, problem-solving, and leadership skills. Excellent communication and stakeholder management abilities. Good-to-Have ISTQB Test Manager or equivalent certification. Experience with performance testing tools (e.g., JMeter, LoadRunner). Familiarity with cloud-based testing (AWS, Azure, GCP). Exposure to security testing practices. Why Join Us Opportunity to lead high-impact projects with global exposure. Collaborative work culture with strong focus on innovation and quality. Competitive compensation and career development opportunities. Be part of a team shaping the future of digital transformation.