Posted:-1 days ago|
Platform:
Hybrid
Full Time
Answering calls and mails to guide customers about Livspace design services and products for end-to-end home design projects as per the SLA and TAT.
Assisting customers while they shop online; guiding them on the best design products for their homes. Keeping records of customer interactions and different transactions, recording details of complaints, comments, and inquiries. Follow up with stakeholders to ensure that appropriate action has been taken on customer requests and complaints Escalate unresolved customer requests, pass on grievances to higher departments for further investigation and clarification Make reminder calls to clients, send follow-up emails, and schedule appointments Feedback calls to customers Perform other duties as assigned
Great written and verbal communication skills
Good listener with active problem solving skills Good interpersonal and analytical skills Quick learner and open to learning new channels or processes Flexible with work timings/ schedule and availability. Knowledge of social media platforms E-commerce experience is a bonus Freshers are more than welcome Multitasker with flexibility to work in different work roles. Basic knowledge about home interior design and products would be an added advantage.
Livspace
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
bengaluru
Experience: Not specified
0.5 - 3.0 Lacs P.A.
Experience: Not specified
2.4 - 3.36 Lacs P.A.
2.25 - 2.5 Lacs P.A.
bengaluru
Experience: Not specified
2.0 - 2.75 Lacs P.A.
thane, mumbai (all areas)
3.5 - 4.75 Lacs P.A.
2.75 - 3.25 Lacs P.A.
hyderabad
Experience: Not specified
1.5 - 2.5 Lacs P.A.
2.04 - 2.4 Lacs P.A.
5.0 - 7.5 Lacs P.A.
bengaluru
4.0 - 4.5 Lacs P.A.
