Customer Support Executive

Barbeque Nation

0 - 2 years

2 Lacs

bengaluru

Posted:-1 days ago| Platform:

Apply

Skills Required

customer support inbound calls outbound calling voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position:

Responsibilities:

Handle
inbound and outbound voice calls
for Inquiries and convert them into sales and customer engagement
Convert leads into successful sales with persuasive and customer-focused communication
Meet and exceed sales targets and performance KPIs
Follow scripts and call handling protocols to maintain consistency and quality
Update call logs, lead status, and feedback accurately in the system
Resolve customer objections or queries effectively
Work collaboratively with the team to achieve daily and weekly goals
Attend training sessions and implement feedback to improve performance

Requirements:

Minimum 1 year experience
in a
voice-based call center
, preferably in sales
Fluent in
English and Hindi
(both mandatory)
Strong communication and selling skills with the ability to drive
high conversions
Flexible to work
9-hour shifts
between
8 AM to 10 PM
Willing to work on
weekends, holidays, and festivals
(with comp-off benefit)
Target-driven, self-motivated, and team-oriented
Comfortable with
Work from Office
Sarjapura Road, Bangalore

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