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10.0 - 20.0 years
8 - 12 Lacs
lucknow
Work from Office
IC/PM People Manager Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Gurugram and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for ex...
Posted 17 hours ago
4.0 - 6.0 years
6 - 6 Lacs
mumbai
Work from Office
School : WITTY Campus : Witty International School, Malad Country : India Qualification : B.Com+B.Ed OverView : PGT - Accounting - CAIE Responsibility : Organize classroom lectures and coursework Prepare materials and activities Assign homework and interesting exercises Determine exam and assignment grades Provide feedback based on workload and classroom behavior Keep a record of students’ attendance and grades Manage classroom crises and resolve conflict Collaborate with teaching staff and administrators to foster a good student experience SkillsDescription : Knowledge of various teaching methods Exceptional organizational and communication skills A patient and resilient personality Dedicat...
Posted 20 hours ago
9.0 - 14.0 years
6 - 10 Lacs
chennai
Work from Office
Role & responsibilities Responsible for creating a robust Quality structure that is aligned to the business, compliance & operational requirements, Responsible to ensure the required number of evaluations i.e., Quality, CSAT, Complaints etc. are completed as agreed with operations and Clients Administers the feedback and Coaching process is documented and in line with the compliance and operational requirements In charge of maintaining evaluations completed by the quality team in the central data base as defined by operations/clients Report performance and statistics through daily and weekly reports submitted to the Quality Team and Operations. Ensure that regular Gauge RNR & Calibrations ar...
Posted 20 hours ago
10.0 - 20.0 years
8 - 12 Lacs
kochi
Work from Office
IC/PM People Manager Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Gurugram and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for ex...
Posted 21 hours ago
10.0 - 20.0 years
8 - 12 Lacs
mumbai
Work from Office
IC/PM People Manager Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Gurugram and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for ex...
Posted 21 hours ago
9.0 - 14.0 years
7 - 13 Lacs
visakhapatnam, hyderabad, bengaluru
Work from Office
Min 2yr BPO Quality Manager Exp on the paper, AM/DM cannot apply Manage BPO Quality Team Call Callibration, Audit, Score , CSAT Call/WhatsApp CV Deepshikha 8368531573 Must Knows-English and Telugu Required Candidate profile Work from Office-Hyderabad only not Visakhapatnam neither Bangalore. Apply those who can relocate in Hyderabad Call/WhatsApp CV Deepshikha 8368531573 Must Knows-English and Telugu
Posted 1 day ago
1.0 - 6.0 years
4 - 7 Lacs
bengaluru
Work from Office
Location: HSR Layout, Bangalore Timings: 11:00 AM 8:00 PM Working Days: 6 days a week Role: Quality Analyst (Sales Process) Were looking for a detail-oriented and proactive Quality Analyst to join our growing team at Leap Scholar . Key Responsibilities: Conduct sales call audits to ensure quality and compliance with company standards Provide constructive feedback and coaching to sales teams Identify training needs and improvement areas Maintain detailed quality reports and performance metrics Requirements: Strong communication and analytical skills Prior experience in sales call auditing or quality analysis preferred Ability to identify trends and provide actionable insights
Posted 1 day ago
1.0 - 5.0 years
0 - 0 Lacs
maharashtra
On-site
As an Assistant Manager in SCF / Unsecured Lending, your role involves identifying sales opportunities for Unsecured Loans, particularly Supply Chain Financing products, by acquiring new customers and cultivating relationships. You will be responsible for generating fresh leads through self-sourcing and references, utilizing various communication platforms effectively such as telephone, email, and face-to-face interactions. Key Responsibilities: - Act as a bridge between the company and current/future markets - Develop relationships with MSME Associations, Industry Associations, CAs, DSAs, Connectors, and Corporates to enhance business opportunities - Educate customers on various loan and cr...
Posted 2 days ago
1.0 - 6.0 years
3 - 6 Lacs
gurugram
Work from Office
Quality Analyst Location-Gurgaon Please share your cv at surbhi.malhortra@nlbtech.com Manage and implement quality processes Collaborate with service delivery teams, to implement quality improvement initiatives Ensure process meets and exceeds Quality & Related KPI Conduct error root cause analysis, present findings, and recommendations to the stakeholders Training needs identification, Conduct Training/Audit and Up skill resources Facilitate Quality and Compliance team to perform various audits and follow ups based on the observations highlighted Study the process, identify, and implement process improvement initiatives through projects Support cross location teams Experience and Desired Sk...
Posted 2 days ago
1.0 - 6.0 years
1 - 5 Lacs
chennai
Work from Office
Job Title : Customer Experience Trainer Company Overview : IGT Solutions is a global leader in providing end-to-end outsourcing solutions for the travel, transportation, and hospitality industries. We specialize in delivering world-class customer service and operational excellence. With a presence across multiple countries, we are committed to enhancing the customer experience through cutting-edge technology, highly skilled professionals, and data-driven insights. At IGT, we prioritize innovation, collaboration, and continuous growth, ensuring that our clients receive top-notch services that drive business success. Job Responsibilities : Provide feedback and coaching on presentation skills t...
Posted 2 days ago
1.0 - 6.0 years
1 - 5 Lacs
gurugram
Work from Office
Job Title : Customer Experience Trainer Company Overview : IGT Solutions is a global leader in providing end-to-end outsourcing solutions for the travel, transportation, and hospitality industries. We specialize in delivering world-class customer service and operational excellence. With a presence across multiple countries, we are committed to enhancing the customer experience through cutting-edge technology, highly skilled professionals, and data-driven insights. At IGT, we prioritize innovation, collaboration, and continuous growth, ensuring that our clients receive top-notch services that drive business success. Job Responsibilities : Provide feedback and coaching on presentation skills t...
Posted 2 days ago
1.0 - 6.0 years
1 - 5 Lacs
pune
Work from Office
Job Title : Customer Experience Trainer Company Overview : IGT Solutions is a global leader in providing end-to-end outsourcing solutions for the travel, transportation, and hospitality industries. We specialize in delivering world-class customer service and operational excellence. With a presence across multiple countries, we are committed to enhancing the customer experience through cutting-edge technology, highly skilled professionals, and data-driven insights. At IGT, we prioritize innovation, collaboration, and continuous growth, ensuring that our clients receive top-notch services that drive business success. Job Responsibilities : Provide feedback and coaching on presentation skills t...
Posted 2 days ago
3.0 - 6.0 years
4 - 6 Lacs
hyderabad
Work from Office
To execute, manage process and drive continuous improvements. The Pod Leads besides being the PoCs for the process and manage a set of people, wil be expected to process cases on regular basis to keep themselves updated with any and al process related procedures. Therefore, the role wil require candidates with a high degree of ownership and process improvement expertise. Must have skills/ qualifications Minimum Graduate in streams of commerce, geography, management, mathematics, science, computers or engineering 3-5 years experience (including at least 1 year of managing teams) in similar environments / tech companies End-to-end ownership of the team. Manage efficiency & effectiveness of the...
Posted 2 days ago
3.0 - 6.0 years
4 - 6 Lacs
hyderabad
Work from Office
To execute, manage process and drive continuous improvements. The Pod Leads besides being the PoCs for the process and manage a set of people, wil be expected to process cases on regular basis to keep themselves updated with any and al process related procedures. Therefore, the role wil require candidates with a high degree of ownership and process improvement expertise. Must have skills/ qualifications Minimum Graduate in streams of commerce, geography, management, mathematics, science, computers or engineering 3-5 years experience (including at least 1 year of managing teams) in similar environments / tech companies End-to-end ownership of the team. Manage efficiency & effectiveness of the...
Posted 2 days ago
6.0 - 10.0 years
4 - 7 Lacs
kolkata, lucknow, delhi / ncr
Work from Office
Total 6 Yrs exp out of this 2 yrs exp as a Assistant Manager Quality Call Callibration CSAT Manage Team of QA Count of Audit Quality Score Work from Office Lucknow only not for Delhi/NCR neither kolkata...Apply those who can relocate in Lucknow Required Candidate profile Work from Office Lucknow only not for Delhi/NCR neither kolkata...Apply those who can relocate in Lucknow... Call or Whatspp cv Sri 8851792136 Neha 8287267407
Posted 2 days ago
3.0 - 8.0 years
3 - 8 Lacs
kolkata, gurugram, bengaluru
Work from Office
Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Only Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407
Posted 2 days ago
0.0 - 3.0 years
0 Lacs
coimbatore, tamil nadu
On-site
As a Product Marketing Executive in Coimbatore, you will play a crucial role in supporting product marketing strategies, enhancing brand positioning, and ensuring successful product launches. Your responsibilities will include developing clear and compelling product messaging, conducting market research, creating marketing collateral, managing campaigns, engaging with customers, supporting sales teams, analyzing performance, and reporting on campaign success. Key Responsibilities: - Develop clear and compelling product messaging to communicate benefits and unique selling points to different target audiences. - Conduct market research to identify industry trends, competitor strategies, and cu...
Posted 3 days ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
You will be joining SAP's Value Management Team where you will have a key role in defining and implementing strategic and value-based approaches for engaging with strategic customers from SAP's premium segments. As a trusted advisor, you will guide customers through the value journey, from identifying potential value to realizing it with SAP Signavio's solutions. Your responsibilities will include: - Defining and driving strategic and value-based approaches for engaging with strategic customers - Acting as a trusted value and transformation advisor throughout the customer value journey - Providing guidance along SAP Signavio's customer engagement model - Maximizing business outcomes for both...
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Quality Analyst in the BPO industry, your role will involve monitoring and evaluating inbound and outbound calls to assess the quality of service provided by call center agents. You will be responsible for developing and maintaining quality assessment criteria and standards in alignment with company policies and customer expectations. Providing constructive feedback and coaching to agents based on evaluation results will be essential to foster a culture of continuous improvement. Your key responsibilities will include: - Monitoring and evaluating inbound and outbound calls - Developing and maintaining quality assessment criteria and standards - Providing feedback and coaching to agents ...
Posted 3 days ago
1.0 - 5.0 years
0 Lacs
dindigul, tamil nadu
On-site
As a Photo Editor, you will be responsible for manipulating and enhancing visual media (images) to create a polished, cohesive final product. You will work across various industries, including film, television, social media, advertising, journalism, and corporate communications. Your role can range from basic adjustments to complex edits involving special effects, color grading, and creative storytelling. **Key Responsibilities:** - Basic Image Adjustments - Color Correction: Adjusting the brightness, contrast, saturation, and hue to make the image visually appealing. - Exposure Adjustments: Fixing underexposed or overexposed areas in photos. - Cropping and Resizing: Reframing the image or c...
Posted 3 days ago
1.0 - 6.0 years
0 - 0 Lacs
nagpur, maharashtra
On-site
As an Assistant Manager in the BPO industry, your role involves focusing on customer orientation and believing in putting the customer first. You should possess analytical, logical, reasoning, and numerical abilities to observe, analyze, and provide constructive feedback. Excellent oral and written communication skills are crucial for this role, along with process orientation and structured thinking. Proficiency in Excel and PowerPoint is also required. Your key responsibilities will include: - Experience in Presales and Inbound campaigns - Effective performance planning for yourself and your team, including time management, conflict resolution, and self-organization - Ensuring a positive em...
Posted 3 days ago
0.0 - 2.0 years
2 - 3 Lacs
bengaluru
Work from Office
Do you enjoy carrying out operations efficiently and feel enthusiastic about maintaining mutually beneficial relationships with clients? If your answer is a resounding yes, then we are hunting for you. As Executive - Operations at SmartQ, your primary goal will be to take responsibility for managing and optimizing the day-to-day operations to ensure efficiency, quality, and alignment with the overall strategic goals of the organization. In addition, you must be adept at strategic planning, team leadership, and problem-solving to navigate the complexities of operational management. Do you possess all these skills and wish to make an impact in the world of food and technology? Join us now! Rol...
Posted 3 days ago
1.0 - 6.0 years
6 - 10 Lacs
gurugram
Work from Office
Selling online property advertisements / branding solutions to clients by assessing their business requirements. Managing portfolio of existing enterprise/Key accounts with multiple business unit. Achieving sales targets through focus on existing client base in the assigned territory. Handling complete sales cycle ensuring committed deliveries and campaigns focus on renewals. Building and managing strong relationships with clients and helping product with continuous feedback. Achieving sales targets through growing existing client base in the assigned territory. This is an Individual Contributor role.
Posted 3 days ago
1.0 - 5.0 years
4 Lacs
chennai
Work from Office
Hi, We have a walk-in interview for Quality analyst for UK shifts. Education HSC & above Experience - 1 yr & above (experienced in any international customer support) Good spoken skill in English is required Work from office only Shift timings UK shifts Salary Details - Experience (1yr & above) Ctc 4 Lakhs Per Annum - 25k take per month (Salary Not Negotiable) Should be able to join immediately 5 days working a week and 2 days week-off Fixed Week Offs on Saturday and Sunday Free cab facility provided for pick and drop (*25km radius, doorstep pick and drop) If interested, walk-in to the below address Foundever CRM India pvt ltd TRIL Infopark Ltd, 1st floor Block-C Hardy Tower Ramanujan IT SEZ...
Posted 3 days ago
1.0 - 2.0 years
2 - 3 Lacs
bengaluru
Work from Office
Qualification : 12th / Undergraduate / Graduate Experience: 1 to 2 years of experience in Voice Call Quality Auditing within a BPO (HIGHLY PREFERRED), or 2 to 3 years of call handling (inbound or outbound) experience in a call center Industry/Experience Specification : Previous experience as a Call Quality Auditor preferred Job Role: As a Call Quality Auditor, you will be responsible for monitoring and evaluating customer service calls performed by agents. You will conduct detailed call quality audits, apply Root Cause Analysis (RCA), utilize 7QC tools, perform ACPT (Agent, Customer, Process, Technology) Analysis, and provide constructive feedback to agents aligned with client requirements.W...
Posted 3 days ago
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