291 Complaints Jobs

Role & responsibilities Responsible for providing Service Product support, troubleshooting, Service activities & Service systems under his direct control, & coordinate with the Central service setup SHQ to build customer satisfaction in his area. Handling Service activities in 12-15 Dealers - Reports to Regional Service Manager Customer Complaint Resolution. Dealer & Local Mechanic Training. Achieving the aligned service targets of his area. Improvement of Overall Service Infrastructure. Planning & Execution of Service Camps / Competition trials. Conduct Customer Surveys and analyze the areas of improvement wrt service. Gathering Competition Information to enhance product quality and custome...

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Call Umar@7815882100 call kavya@7849020010 call akshatha@7848820050 call kashish@7816842400 call shaina@7848820047 call kim@7829423175 call harshitha@7848820045

**Job Description:** As a Training Module Developer in the automobile industry, your role will involve designing and developing training modules and materials to enhance the knowledge and skills of the sales team. You will be responsible for conducting regular training sessions for new and existing sales staff, ensuring they are well-versed in the features, benefits, and technical specifications of all vehicle models. Your key responsibilities will include providing updates on new vehicle launches, technologies, and industry trends, as well as training the team on effective sales strategies, negotiation skills, and closing techniques. Additionally, you will be expected to teach best practice...

Conducttracking ofshipmentsofcustomers"(other thannational ional keyaccounts)shipmentsas perthe definedstandard operating procedures(SOPs) Identifycases oflatedelivery , nondelivery , returntooriginand relatedexceptionsand follow upactively forclosureasperthe definedprocedures; prepareand send updatestotheTeamLead Identify instances of held backshipments andconduct clearances withinstipulatedtimelines; prepareupdateson held backsandsendto theTeam Lead Obtain customer claim requests / escalations from contact center for delivery of shipments and conductrequisiteaction forclosure asperthe definedprocedures Conduct directhandlingofspecific customer complaintsand ensurefrequent followupsfor reso...

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. call hr kim@7829423175 call harshitha@7848820045 call hr@7795311458 call@9590882800 call@7829423175call@7848820047call@9343402211call@7848820042call@7848820045call@7848820049 call hr aditi@7795311458

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Freshers And Any experience is FINE call kashish@7816842400 anusha@7815982900 shaina@7848820047 ruth@9590520040 call aditi@7795311459 call muthamma@9886112704 call pooja@9886112704 call hr indu@7848820046

Travel Customer Escalation Executive Ground Services & Cruises Role Overview As the Travel Customer Escalation Executive – Ground Services & Cruises, you will handle complex, high-priority customer cases involving cruise bookings, ground transfers, hotels, excursions, and other non-air travel components. You’ll act as the main escalation point for customer concerns, working closely with suppliers, cruise partners, and internal operations teams to ensure timely, and satisfactory resolutions. Your role will be pivotal in maintaining Brightsun’s long-standing reputation for exceptional service, empathy, and integrity. Key Responsibilities Take ownership of all escalated cases related to cruise ...

As a NEXA Relationship Manager, your role involves building and maintaining relationships with both prospective and existing customers. This includes establishing rapport, understanding their needs, and providing personalized service. To achieve sales targets, you are expected to drive sales effectively using sales techniques and by understanding customer requirements. Providing product information and advice is crucial, as you need to be knowledgeable about NEXA's products and services, answer inquiries, and offer guidance. Handling customer inquiries and complaints promptly and effectively is also a key responsibility. You will also be involved in lead generation, business development, and...

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Apoorva 9986600010 call hr call@7848820048 call hr@7848820042 call hr@7829423175 call@7848820045 call hr@7795311458 call@9590882800 call@7829423175call@7848820047call@9343402211call@7848820042call@7848820045ca...

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

Job Description: We are looking for a Customer Support Executive to handle customer queries and provide effective solutions. Responsibilities: Handle inbound & outbound calls / customer queries Maintain customer satisfaction by providing accurate information Record and update customer details in the system Follow-up and resolve issues in a timely manner Requirements: Minimum 1 year of customer support experience Good communication skills (Tamil & English preferred ) Basic computer knowledge Positive attitude & problem-solving skills multilingual is added advantage Salary: Based on experience & performance Interested candidates can WhatsApp or Call HR at 73050 48470/ 73050 48933

About Cityfurnish: Cityfurnish is a leading provider of furniture and appliance rentals, offering affordable and flexible solutions for individuals and businesses. Our mission is to transform the way people furnish and equip their spaces, combining comfort, style, and functionality. With a rapidly expanding presence in the rental market, we focus on delivering high-quality products and exceptional service. Backed by $5.2 million in funding from top investors, like YC, GFC, FJ Labs, Soma Capital & Venture Highway, Cityfurnish is revolutionizing the rental industry. We foster a dynamic, innovative, and collaborative work culture that empowers employees to drive impactful change. Join us as we ...

Reports To: Head Legal / General Counsel / Senior Legal Manager Job Summary: The Legal Executive (Arbitration & 138 NI Act Specialist) will manage and support all legal proceedings related to arbitration and cheque dishonour (Section 138 of the Negotiable Instruments Act, 1881). The role involves drafting legal documents, coordinating with external counsels, attending hearings, maintaining case records, and ensuring compliance with statutory and contractual obligations. Key Responsibilities: 1. Arbitration Case Management Handle all aspects of arbitration proceedingsinitiation, pleadings, evidence, and awards. Draft, review, and file arbitration notices, statements of claim, counter-statemen...

Role & responsibilities Resolve complaints / escalations received through Emails on Nodal Desk Mailbox or through calls. Ensure daily productivity metrics achievement with customer centric approach. To be sensitive towards complaints and the stricter timelines, should co-ordinate with cross functions to get necessary resolution, requires follow-ups and influencing decisions. Navigate multiple personal computer, business, e-mail and web applications easily and proficiently while engaged in inbound telephone calls. Cases require analyzing, explaining and answering internal and external customer questions, requests and resolving their product, billing and service concerns efficiently and profes...

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

Align to technician on complaint call and PMS services mainly RT, TAT on system, timely close the complaint call on system, maintaining spares inventory, tracing and submission of defective parts in time frame, follow EHS compliances.

Role & responsibilities Preferred candidate profile Managing customer grievances received from all touchpoints and strict adherence to the Regulatory & Internal TATs Ensuring adherence to quality parameters laid for grievance handling Data Reconciliation Risk and Compliance management Managing Senior Management Escalations Managing Social Media Escalation Managing Banking Partners and Internal Stakeholders End to End management of Grievance function as a whole

1.5 LPA Excellent communication Skills Preferable experience in Voice Process Required Candidate profile PUC/Graduation (Non Technical and No Hotel Mgmt Candidates) Typing Skills Freshers are also eligible 0-2 exp preferable in Voice Process

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

Cityfurnish is a leading provider of furniture and appliance rentals, offering affordable and flexible solutions for individuals and businesses. Our mission is to transform the way people furnish and equip their spaces, combining comfort, style, and functionality. With a rapidly expanding presence in the rental market, we focus on delivering high-quality products and exceptional service. Backed by $5.2 million in funding from top investors, like YC, GFC, FJ Labs, Soma Capital & Venture Highway, Cityfurnish is revolutionizing the rental industry. We foster a dynamic, innovative, and collaborative work culture that empowers employees to drive impactful change. Join us as we grow and scale! Rol...

1.95 LPA + 3K Night shift allowance+ post training incentive based on process Night Shift Excellent communication Skills US English - Voice process, neutral accent. Preferable experience in Voice Process Required Candidate profile PUC/Graduation (Non Technical and No Hotel Mgmt Candidates) Typing Skills Freshers are also eligible 0-2 exp preferable in Voice Process

MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call Whatsapp ONLY IF HAVING BANKING PROCESS EXP -AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

Experienced Scrum Master with proven record of working with COST software Cority 1. Align teams with project vision, sprint goals, and release objectives 2. Facilitate agile development and coach pods for PGS projects 3. Communicate impediments to leadership, clear them for pods 4. Support Product Owners with backlog management, communication, and alignment 5. Schedule and facilitate Agile ceremonies and partner with Owners for a prioritized backlog Required Skills: Agile SAFe Scrum Master

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Freshers And Any experience is FINE Note:Rotational Shift Note:Rotational OFF call soumya@8088720040 call hr aditi@7795311459 call pooja@9886112704 call hr indu@7848820046

Roles & Responsibilities Conduct post-market data analysis (complaints, adverse events, service reports, literature, vigilance data). Prepare and maintain PMS reports, PSURs, and trend analyses. Support risk management updates and product safety evaluations. Collaborate with cross-functional teams for CAPA and field actions. Ensure compliance with EU MDR, ISO 13485, and ISO 14971 requirements. Support audit and regulatory submission activities. Qualifications Bachelor’s degree in Engineering, Medical, Biomedical, or related field. 3–5 years’ experience in PMS, complaint handling, or post-market quality (medical device preferred). Strong knowledge of EU MDR, ISO 13485, and vigilance reporting...