3121 Customer Interaction Jobs

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0.0 - 5.0 years

4 - 8 Lacs

bengaluru

Work from Office

Join as a Part-Time Kiosk Sales & Marketing Executive! Engage customers, promote products, and boost sales at kiosks. Perfect for energetic, confident individuals with good communication skills. Flexible hours and training provided Travel allowance Flexi working

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1.0 - 4.0 years

2 - 4 Lacs

chennai

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- Install & program RFID hotel locks, access panels & CCTV - Perform maintenance, inspections & upgrades - Diagnose & repair system faults - Provide on-site support & user training - Ensure safety compliance & maintain reports Required Candidate profile -Exp in electronic locks/security systems -Skilled in wiring & troubleshooting -Knowledge of RFID, biometric & access systems -Good problem-solving & customer handling

Posted 3 hours ago

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0.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Work Level : Individual Core : Communication Skills, Problem Solving, Follow Instructions Leadership : Decisive, Conflict Management, Responsive Industry Type : Insurance Function : Customer Service Key Skills : Customer Interaction,Customer Service,Customer Retention Note: This is a requirement for one of the Workassist Hiring Partner. Key Responsibilities Depending on the assigned process, responsibilities will include: Handling inbound or outbound calls related to sales, renewals, collections, and customer service. Assisting customers with queries, complaints, policy renewals, or collections. Persuading customers for retention and upselling opportunities. Achieving daily, weekly, and mont...

Posted 16 hours ago

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0.0 - 5.0 years

2 - 2 Lacs

navi mumbai

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Role & responsibilities Core Responsibilities Sales Performance Achieve daily, weekly, and monthly sales targets. Upsell and cross-sell products based on customer preferences (e.g., suggest matching trousers, belts, or shoes). Maintain conversion rates every walk-in must be engaged. 2. Customer Experience Greet customers promptly and maintain a professional, confident demeanor. Understand customer needs, provide accurate product recommendations, and ensure size/fit assistance. Handle customer complaints or returns politely and escalate issues to the Store Manager when needed. 3. Product Knowledge Know every collection fabric types, fits, price points, and styling suggestions. Keep up to date...

Posted 17 hours ago

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0.0 - 2.0 years

2 - 4 Lacs

mumbai

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Develop and maintain relationships with healthcare professionals, hospitals, and clinics to promote and sell pharmaceutical products Conduct presentations and provide product information to healthcare professionals, hospitals, and clinics Coordinate with marketing teams to develop promotional materials and campaigns to support product sales Manage customer inquiries and concerns and address any issues or complaints in a timely manner Maintain accurate and up-to-date records of sales activities, customer interactions, and product inventory Meet or exceed sales targets and goals, and report progress to management on a regular basis Excellent communication and interpersonal skills, with the abi...

Posted 19 hours ago

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0.0 - 2.0 years

1 - 1 Lacs

kolkata

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We're Hiring: Customer Service Specialist (Voice Process Night Shift) - WIPRO Dear candidate, please call me directly using the phone number I have provided below. Note: This opportunity is exclusively for freshers or recent pass-outs. Company: Wipro (Hiring Partner: NIIT Ltd.) Location: Salt lake sector 5 Kolkata Shift: Night Shift | 5 Days Working Process: US Healthcare Voice Support Experience: Freshers Welcome Job Overview: Join Wipro's dynamic US Healthcare voice support team and kickstart your career in customer service. This is an excellent opportunity for freshers with strong communication skills looking to build a career in the BPO industry. Get Hired Fast: 12th Pass & Graduates | N...

Posted 19 hours ago

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5.0 - 10.0 years

7 - 12 Lacs

bengaluru

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Join a team recognized for leadership, top innovator and diversity. The position is for Advanced System Engineer for Radios group within Communication, Navigation Surveillance COE, HTS Aero India. YOU MUST HAVE Bachelors Degree in Engineering (Electrical/Systems/Computer) Minimum 5+ years of engineering experience in systems domain WE VALUE Knowledge of the systems/Software/Hardware development lifecycle for Product development. Experience in systems engineering system requirement, integration, and verification (DO-178C, DO-160) Experience in GNSS Domain, Radios, Radar systems, RF systems, Communication Systems. Understanding of GPS, GLONASS, Galileo, BeiDou, and other GNSS systems. Individu...

Posted 20 hours ago

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9.0 - 12.0 years

11 - 16 Lacs

pune

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Machine Learning Engineer (Agentic AI & LLMs) Experience : 9-12 years Location : Pune, India (Hybrid) Position Overview: We are seeking a hands-on Machine Learning Engineer with strong expertise in LLMs, Agentic AI frameworks, and MCP-based architectures. The ideal candidate will have practical experience designing and deploying agentic flows that integrate RAG pipelines, knowledge bases, and multi-database interactions. This role requires a self-starter who can not only deliver robust solutions but also actively contribute to presales discussions, customer enablement, and quick POCs to demonstrate value. Key Responsibilities: Agentic AI & LLM Development Design, implement, and optimize agen...

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2.0 - 7.0 years

4 - 8 Lacs

bengaluru

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About Us Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential. Overview ...

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2.0 - 3.0 years

4 - 5 Lacs

ahmedabad

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Words Worth English Language Lab is looking for Inside Sales Manager to join our dynamic team and embark on a rewarding career journey. Team Leadership: Providing leadership, guidance, and coaching to the inside sales team, motivating them to achieve sales targets and objectives.Sales Strategy: Developing and implementing effective sales strategies, tactics, and processes to optimize the team's performance and achieve revenue goals.Performance Monitoring: Tracking and analyzing key performance indicators (KPIs), such as call volume, conversion rates, and sales quotas, to assess team performance and identify areas for improvement.Training and Development: Conducting training sessions and work...

Posted 22 hours ago

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0.0 - 2.0 years

2 - 4 Lacs

ahmedabad

Work from Office

Words Worth English Language Lab is looking for CRM Executive to join our dynamic team and embark on a rewarding career journey Developing and implementing CRM strategies to increase customer engagement and loyaltyManaging and maintaining the company's CRM system, including data entry, data cleansing, and data segmentationAnalyzing customer data and behavior to identify trends, insights, and opportunities for improvement Creating and executing targeted marketing campaigns and communications to increase customer retention and upsell opportunities Collaborating with other departments, such as sales and marketing, to ensure the CRM system is aligned with business goals and objectivesEnsuring th...

Posted 22 hours ago

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2.0 - 7.0 years

4 - 9 Lacs

hyderabad

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-The Sales Representative is a leading driver of our customer interactions and sales performance They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner. About the Role Major accountabilities Drive Competitive Sales Growth -Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions -Drive sales performance through the skillful orchestration of positive customer experiences -Engage and Build Relationships. Engage in value-based conversations (in-person and virtually) to understand crit...

Posted 22 hours ago

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3.0 - 7.0 years

7 - 11 Lacs

noida, pune

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Profiling and building customer segments using leading marketing campaign analytical tools. Developing campaign logic and performing audience segmentation processes using available data sources. Managing and delivering full customer lifecycle marketing communications and analysing campaign performance. Collaborating with key stakeholders to gather requirements and deliver campaign outputs. Identifying opportunities for improvement in campaign effectiveness and the marketing technology stack. Strong analytical skills and familiarity with Data Analytics tools and methodologies. Proficiency in supporting segmentation and managing data to support marketing activities. Proficiency in Ab Initio fo...

Posted 22 hours ago

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0.0 - 2.0 years

4 - 12 Lacs

pune, maharashtra, india

On-site

Assist customers at the counter with product selection and purchases. Provide information about products, offers, and services. Maintain a neat and organized counter area. Handle billing and payment processes efficiently. Ensure excellent customer service and enhance customer satisfaction. Learn product details and stay updated on promotions and inventory.

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2.0 - 5.0 years

3 - 5 Lacs

pune

Work from Office

Job Summary The SPE-Ins Claims role requires a professional with 2 to 5 years of experience in customer service within the insurance domain. The candidate will work in a hybrid model with rotational shifts focusing on claims processing and customer interactions. Expertise in property and casualty insurance is preferred ensuring efficient service delivery and client satisfaction. Responsibilities Manage and process insurance claims efficiently to ensure timely resolution and customer satisfaction. Collaborate with cross-functional teams to gather necessary information for claim assessments. Analyze claim data to identify trends and improve service delivery. Provide exceptional customer servic...

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0.0 - 5.0 years

0 - 2 Lacs

ghaziabad

Work from Office

SUMMARY Retail Associate at Leading Apparel Brand Our client, a UAE-based multinational conglomerate, is seeking male candidates for the position of Retail Associate in gaziabad. The ideal candidate should have a minimum of 10th pass qualification and be between 18-30years of age. Job Responsibilities Customer Service Maintain grooming standards Welcome and greet customers Use standard phrases during customer interactions Introduce yourself and offer a shopping bag to every customer Guide customers to find the right products within the store Assist customers as needed Communicate product range, style, new innovations, and store promotions to customers Share customer and merchandise feedback ...

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0.0 - 4.0 years

1 - 3 Lacs

haldwani, gurugram

Work from Office

Job Role & Responsibilities: As a Field Support Warrior, you will be the frontline hero ensuring our digital signage solutions run smoothly at client locations. Your key responsibilities will include: On-Site Support Regularly visit customer locations to ensure digital screens function properly. Installation & Repairs Execute installations, repairs, and maintenance as per company guidelines. Emergency Support Be available for urgent troubleshooting to provide quick and efficient solutions. Customer Interaction Coordinate with clients to understand issues and deliver effective resolutions. Technical Coordination Work closely with the team to prioritize and report technical issues. Important R...

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4.0 - 8.0 years

0 Lacs

cuttack

On-site

Job Description: You are being hired as a Pre-Sales Manager (Female) for our real estate client in Phulnakhara, Cuttack. With 4 to 7 years of experience, you will be responsible for managing and nurturing incoming leads, coordinating with the sales and marketing team, interacting with potential homebuyers, and meeting sales targets. Your salary will be up to 50K. Roles & Responsibilities: - Lead Management & Engagement: Manage and nurture incoming leads through calls, emails, and digital platforms. Ensure accurate lead details are maintained and updated in the CRM system with follow-up status. - Coordination with Sales & Marketing: Work closely with the sales team to schedule site visits and...

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1.0 - 5.0 years

0 Lacs

delhi

On-site

As a part of the Nxcar team based in Gurgaon, you will be a key player in redefining the used car ecosystem in India. Nxcar is dedicated to bringing efficiency, transparency, and innovation to every stage of the automotive value chain. By joining us, you will have the opportunity to engage with customers, manage vehicle display, coordinate test drives and deliveries, support daily operations, and ensure excellent customer service and satisfaction. Key Responsibilities: - Engage with customers and provide product information - Manage vehicle display and maintain showroom standards - Coordinate test drives, documentation, and deliveries - Support daily operations and achieve sales targets - En...

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2.0 - 6.0 years

0 Lacs

jharkhand

On-site

As a Business Development Manager at Classic Ford Lincoln of Shelby, you will play a crucial role in driving sales success by managing leads and setting appointments for the sales team. Your primary focus will be on generating high-quality appointments to ensure the conversion of leads into loyal customers. Key Responsibilities: - Lead Management: Handle incoming leads from various channels and respond promptly to secure appointments for the sales team. - Appointment Setting: Schedule appointments with qualified leads to ensure high conversion rates. - Customer Interaction: Build rapport with customers through various communication channels to understand their needs. - Follow-up: Engage in f...

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2.0 - 6.0 years

0 Lacs

haryana

On-site

As a part of Darwix AI, you will be contributing towards building real-time sales intelligence and enablement platforms for large enterprise teams across India, MENA, and Southeast Asia. Our products, Transform+, Sherpa.ai, and Store Intel, enable real-time multilingual coaching, call intelligence, speech-to-text pipelines, and conversion analytics for our esteemed clients like IndiaMart, Wakefit, Emaar, GIVA, Sobha Realty, and Bank Dofar. Backed by global investors and leading enterprise operators, we are expanding rapidly and looking for individuals to join our team in driving operations, delivery, and scale. In the role, you will be responsible for training and enhancing the AI for voice-...

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1.0 - 5.0 years

0 Lacs

indore, madhya pradesh

On-site

As a Customer Care Executive, your role involves ensuring a high level of customer satisfaction by addressing inquiries, resolving issues, and providing exceptional service. Effective communication skills, problem-solving abilities, and a customer-centric approach are essential for success in this role. - Handle customer inquiries, requests, and complaints via phone, email, or chat. - Provide accurate information about products, services, and company policies. - Ensure a positive customer experience through professional and courteous communication. - Investigate and resolve customer issues promptly and effectively. - Collaborate with other departments to address complex problems and ensure t...

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8.0 - 12.0 years

0 Lacs

pune, maharashtra

On-site

As an AI Analyst with 8 to 10 years of experience, your role will involve analyzing and documenting retail business processes to identify AI and automation opportunities. You will collaborate with stakeholders to gather requirements, translate business needs into technical specifications, and work with data scientists to design AI models aligned with retail objectives. Your responsibilities will include supporting the implementation of AI solutions for demand forecasting, product recommendations, and customer behavior analysis. You will also leverage LLMs and Generative AI for automated insights, report generation, customer interaction, and content personalization. Monitoring AI performance,...

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0.0 - 2.0 years

0 - 3 Lacs

mumbai, mumbai suburban, mumbai (all areas)

Work from Office

Job Summary: We are looking for a highly motivated and analytical individual to join our Sales & Marketing team. The ideal candidate will assist in driving strategic marketing initiatives, support sales planning and execution, and contribute to brand and market development activities. This role offers an excellent opportunity to gain hands-on exposure in sales analytics, market intelligence, and business strategy. Key Responsibilities: 1. Sales Planning & Execution Assist in the development and execution of sales plans aligned with business objectives. Track and analyze sales KPIs; coordinate with regional sales teams for performance reviews. Monitor market and sales trends to identify growt...

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0.0 years

0 Lacs

indore, madhya pradesh, india

Remote

Job Description About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United...

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Exploring Customer Interaction Jobs in India

The customer interaction job market in India is thriving with numerous opportunities for job seekers. Companies across various industries are actively hiring professionals who can effectively engage with customers and provide excellent service. Customer interaction roles are crucial for building strong relationships with clients and ensuring customer satisfaction.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Pune
  5. Hyderabad

These cities are known for their booming industries and have a high demand for customer interaction professionals.

Average Salary Range

The average salary range for customer interaction professionals in India varies based on experience and location. Entry-level positions may offer salaries ranging from INR 2-4 lakhs per annum, while experienced professionals can earn anywhere from INR 6-12 lakhs per annum.

Career Path

In the customer interaction field, career progression typically follows a path from Customer Service Executive to Team Leader, then to Manager, and finally to Head of Customer Experience. Continuous learning, gaining experience, and delivering exceptional service are key factors for advancing in this career.

Related Skills

Alongside customer interaction skills, professionals in this field are expected to have strong communication skills, problem-solving abilities, empathy, patience, and a customer-centric mindset. Proficiency in languages and familiarity with customer relationship management (CRM) tools can also be beneficial.

Interview Questions

  • What do you understand by customer interaction? (basic)
  • How do you handle challenging customers? (medium)
  • Can you provide an example of a time when you went above and beyond for a customer? (medium)
  • How would you prioritize multiple customer inquiries simultaneously? (medium)
  • How do you ensure customer data confidentiality? (basic)
  • Describe a situation where you had to de-escalate a customer complaint. (medium)
  • Have you ever dealt with a customer who was unhappy with your service? How did you handle it? (medium)
  • What methods do you use to gather customer feedback? (basic)
  • How do you stay updated on products/services to better assist customers? (basic)
  • Have you ever had to collaborate with other departments to resolve a customer issue? (medium)
  • How would you handle a situation where a customer is asking for something beyond your authority? (medium)
  • Can you explain a time when you successfully upsold a product/service to a customer? (medium)
  • How do you handle high call volumes and still provide quality service? (medium)
  • What strategies do you use to retain customers? (medium)
  • How do you handle a situation where a customer is not satisfied with the resolution provided? (medium)
  • Explain the importance of active listening in customer interactions. (basic)
  • How do you handle repetitive inquiries from customers? (medium)
  • Have you ever implemented a new process to improve customer satisfaction? (medium)
  • What steps would you take to recover a dissatisfied customer? (medium)
  • How do you personalize customer interactions to enhance their experience? (medium)
  • Describe a time when you had to deliver bad news to a customer. How did you handle it? (medium)
  • How do you ensure consistency in customer service across different channels? (medium)
  • What role do you think technology plays in enhancing customer interactions? (basic)
  • How do you handle a situation where a customer is being unreasonable? (medium)
  • Can you provide an example of when you turned a dissatisfied customer into a loyal one? (medium)

Closing Remark

As you explore opportunities in customer interaction roles in India, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach during interviews. By preparing thoroughly and demonstrating your passion for providing excellent service, you can set yourself apart and secure a rewarding career in this dynamic field. Good luck with your job search!

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