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1.0 - 5.0 years
0 Lacs
karnataka
On-site
The Senior Process Executive - Order Management position based in Bangalore Electronic City requires a candidate with a minimum of 1 to 3 years of experience in Order Management. As a part of the team, you will be responsible for overseeing the entire order lifecycle, from initial entry to fulfilment, ensuring top-notch quality, customer satisfaction, and no escalations. Your role demands excellent communication skills, both written and verbal, to effectively handle customer inquiries and maintain smooth operations. Your key responsibilities include managing order lifecycle, addressing customer concerns, proactively resolving issues, ensuring quality standards, accurate billing, stakeholder communication, process compliance, system utilization, continuous improvement, and shift flexibility. To qualify for this role, you should hold a degree in Any Graduation and preferably a certificate in Supply Chain Management or related fields. Additionally, a minimum of 2 years of experience in Order Management and Order-to-Cash processes in a BPM environment is required. Proficiency in ERP/CRM tools, MS Office applications, exceptional communication skills, problem-solving abilities, customer focus, attention to detail, and flexibility to work in various shifts, including night shifts, are essential. Your performance will be measured based on maintaining high-quality metrics, zero escalations, and ensuring a high level of customer satisfaction. If you meet the qualifications and are interested in this opportunity, please share your resume with aiswarya.tk01@infosys.com to schedule an interview. Join us at Infosys BPM and be a part of our dedicated team committed to excellence in Order Management.,
Posted 21 hours ago
3.0 - 7.0 years
0 Lacs
delhi
On-site
As a Credit Appraiser, your primary responsibility will be to evaluate loan applications based on defined guidelines and make informed decisions or provide recommendations for approval to senior management. This involves utilizing performance history as well as liquidity, debt/asset management, and profitability ratios to assess the creditworthiness of applicants. You will also be required to interact with customers to understand and monitor delinquencies, while ensuring a high-quality loan portfolio. On a daily basis, you will be expected to review the Medical Loan files, engage in discussions with the Medical Equipment team, and prepare credit underwriting reports for assigned cases. Additionally, conducting personal discussions with customers regarding their Medical Loan applications and making decisions within the given Turnaround Time (TAT) will be part of your routine tasks. You will also be responsible for making tele-verification calls to customers as part of the credit appraisal process.,
Posted 22 hours ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
As a Customer Experience Champion intern at FirstClub, you will play a crucial role in redefining how India shops for everyday essentials and indulgent picks across groceries, gourmet food, and lifestyle products. Your primary responsibility will be to interact with customers on a daily basis, listen to their feedback, understand their experience with the app, and collaborate with internal teams to enhance their overall experience. Your key responsibilities will include speaking to customers daily, gathering insights on app usage and product satisfaction, identifying common patterns, and sharing actionable feedback with the team. You will work closely with the product, operations, and marketing teams to push for improvements and ensure a seamless customer experience. We are looking for individuals who are passionate about talking to people, comfortable with both structured and unstructured conversations, and possess excellent listening and documentation skills. Fluency in English is required, and proficiency in Hindi or Kannada is a bonus. We value individuals with hustle, curiosity, and a genuine drive to make things better. By joining FirstClub as an intern, you will have the opportunity to be part of a fast-growing startup that prioritizes quality and customer satisfaction. You will gain insights into how product, operations, and customer experience intersect, work closely with the leadership team, and see your feedback in action. This is a paid internship, and you will receive a certificate upon completion. If you are excited about solving real problems, engaging with real users, and contributing to the meaningful growth of our platform, we encourage you to apply for this internship.,
Posted 23 hours ago
2.0 - 6.0 years
0 Lacs
kerala
On-site
As a part of this role, you will be responsible for evaluating replacement inquiries for vehicles. This involves visiting customer households and assessing the vehicles in question. Your primary task will be to determine a suitable price for the vehicles in consultation with the sourcing managers. In addition to evaluation, you will also be required to check and verify various documents such as RC, vehicle refurbishment details, damages, ownership papers, declaration forms, and any other necessary paperwork. It is essential to ensure the accuracy and completeness of these documents for a smooth transaction process. Another crucial aspect of the job is to update replacement inquiries (RB) to the sourcing manager for further review and processing. This step plays a vital role in maintaining transparency and efficiency in the overall evaluation and pricing process. Furthermore, you will be responsible for telecalling customers to follow up on replacement inquiries and provide any necessary assistance or information they may require. Effective communication and customer service skills are key for this aspect of the role. This is a full-time position with benefits including health insurance and Provident Fund. The ideal candidate should have a Diploma (Preferred) as their educational background and hold a valid Driving Licence (Preferred). The work location will require you to be present in person to carry out the duties effectively.,
Posted 1 day ago
3.0 - 7.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a valued member of our team at Beacon, you will be part of an organization that believes in creating excellence through happy and inspired teams. Our core belief is that a positive and nurturing work environment is crucial for success, and we are committed to ensuring happiness not only for our clients but also for our dedicated employees. We understand the significance of a happy and motivated workforce in delivering exceptional service, which is why we strive to go above and beyond to make sure every employee feels valued, supported, and inspired. We have cultivated a culture of respect, collaboration, and continuous growth where each team member's contributions are recognized and celebrated. From providing competitive benefits and professional development opportunities to fostering a friendly and inclusive atmosphere, we are dedicated to helping our employees thrive both personally and professionally. Our philosophy is simple: happy employees lead to satisfied clients, and together, we can achieve excellence. Join us and be a part of a workplace where happiness is not just a goal but a way of life. In this role in Corporate Sales, you will utilize your 3+ years of experience in the insurance industry to interact with customers, identify their needs, and offer targeted solutions with a differentiated product mix. Your responsibilities will include establishing sales objectives, ensuring the achievement of defined sales targets, driving profitable growth, and expanding our company offerings. Additionally, you will cross-sell other insurance products to existing clients, thereby generating additional revenue and expanding our client base. To excel in this position, you should have a strong network and good contacts for effective networking. You will be expected to have the best sources or networks to receive first-hand updates and information on upcoming projects. Your role will also involve leading negotiations, demonstrating persuasion skills, coordinating complex decision-making processes, and overcoming objections to secure new business. Furthermore, having strong ties with insurance companies will be beneficial. The ideal candidate for this position will hold a Bachelor's degree and have proven experience in a general insurance sales and leadership role. Knowledge of general insurance products such as fire, marine, and property will be crucial. Strong sales, team-leading, and training skills are necessary, along with excellent communication and interpersonal abilities. If you are looking to contribute to a dynamic and supportive work environment where your growth and happiness are prioritized, we invite you to apply and be a part of our journey towards excellence at Beacon.,
Posted 1 day ago
5.0 - 9.0 years
0 Lacs
navi mumbai, maharashtra
On-site
This position involves engaging with customers, offering properties for sale, customizing demonstrations, and maintaining strong customer relations. You will be responsible for independently handling sales for entire projects and providing mentorship to junior sales executives when necessary. Your key responsibilities will include engaging with walk-in customers to understand their property needs, presenting available properties for sale while tailoring layouts to meet specific preferences, creating personalized demonstration processes based on customer profiles, cultivating relationships with key customers, maintaining an organized CRM with prospect and customer information, independently meeting with customers to close sales and achieve sales targets, taking charge of project sales, and guiding and supporting junior sales executives in closing deals. You are required to have a minimum of 5 years of relevant experience in the real estate industry, with a successful track record in property sales. Strong communication skills, both written and verbal, are essential for effective interactions with customers and colleagues. You should possess customer service skills, product knowledge, networking abilities, proficiency in CRM software, sales acumen, local market knowledge in Navi Mumbai, and mentoring skills if expected to guide junior team members. A high school diploma or equivalent is typically the minimum educational requirement, although a bachelor's degree in fields such as marketing, business, or real estate can be advantageous. The job type is full-time with benefits including health insurance and a yearly bonus. The work location is in person in Navi Mumbai, Maharashtra. You should be willing to reliably commute or plan to relocate before starting work. Overall, this role offers a dynamic opportunity to engage with customers, drive property sales, manage project sales, and provide mentorship and support to junior team members.,
Posted 1 day ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
This role involves the development and application of engineering practice and knowledge in designing, managing, and improving the processes for industrial operations, including procurement, supply chain, and facilities engineering and maintenance. Project and change management of industrial transformations are also included in this role. Focus on Industrial Operations Engineering. Develop competency in your area of expertise. Share your expertise and provide guidance and support to others. Interpret clients" needs. Complete your role independently or with minimum supervision. Identify problems and relevant issues in straightforward situations and generate solutions. Contribute to teamwork and interact with customers.,
Posted 1 day ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a member of ACG Pharma Technologies Pvt Ltd, your primary responsibility will involve strategically leading a product portfolio to ensure organizational on-time performance targets are met through the development and execution of design plans for customer orders. Your core duties will include creating and overseeing the order execution plan for design releases, conducting regular reviews of the plan's status with the team, participating in technical meetings with other departments, integrating production and service feedback into designs, offering innovative solutions for customized requirements, ensuring the safety of designs, engaging with sales and customers to comprehend and address their needs, focusing on standardization, reducing non-moving inventory, and enhancing gross margin through various projects. Internally, you will be responsible for implementing Corrective and Preventive Actions (CAPA), managing Bill of Materials (BOM), handling Engineering Change Notes (ECN), processing Design Change Requests (DCR), and conducting Failure Modes and Effects Analysis (FMEA). Your key result areas will revolve around creating and executing design plans for orders in a timely manner, ensuring the right first-time quality for a product portfolio to elevate internal and external customer satisfaction levels. Additionally, you will be involved in various initiatives aimed at enhancing product performance, decreasing customer complaints, and leading cost reduction projects. Effective communication and collaboration with key interfaces such as on-time releases and achieving right first-time quality will be critical for success in this role. Your competencies should align with the ability to drive strategic planning, manage product portfolios, ensure operational efficiency, foster innovation, and maintain strong customer relationships.,
Posted 1 day ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
As a Retail Sales Associate, your main responsibility will be to interact with customers in a friendly and helpful manner. This includes greeting customers, answering their questions, providing product information, and offering recommendations based on their needs. Additionally, you will be in charge of maintaining the store's appearance by keeping the sales floor clean, organized, and well-stocked. This may involve tasks such as restocking shelves and arranging displays. You will also play a crucial role in inventory management by assisting with tasks such as receiving shipments, conducting stock counts, and reporting low stock or discrepancies. Another important aspect of your role will be to monitor the sales floor for any suspicious activity to prevent theft and ensure the security policies are being followed. Providing excellent customer service is a key part of this position, which includes handling customer complaints, resolving issues, and ensuring a positive and satisfactory experience for all customers. Collaboration with other team members is essential to achieve sales goals, maintain a positive work environment, and contribute to the overall success of the store. It is important to stay up-to-date on product features, promotions, and store policies to effectively assist customers and provide them with accurate information. This position is full-time and requires in-person work at the designated location.,
Posted 1 day ago
1.0 - 5.0 years
0 Lacs
chennai, tamil nadu
On-site
Job Description As a Telecalling Sales Executive at YES BANK, you will play a crucial role in engaging with potential clients through outbound calls to promote banking products and services. Located in the vibrant city of Chennai, your primary responsibility will be converting leads into customers by effectively communicating the offerings of YES BANK. Your proactive approach in reaching out to existing customers to introduce new products or services will contribute to the growth of the bank's customer base. Your day-to-day tasks will involve handling customer inquiries, maintaining detailed records of interactions and transactions, and collaborating with the sales team to achieve daily and monthly targets. Your proficiency in telecalling, customer interaction, and relationship management will be key in delivering exceptional customer service. To excel in this role, you must possess strong sales skills, a customer service orientation, and excellent communication abilities both verbally and in writing. Your interpersonal skills will enable you to work effectively within a team environment, while your ability to work under pressure and meet targets will drive your success in this dynamic role. Basic computer skills and familiarity with CRM systems are essential, and any prior experience in the banking or financial industry will be advantageous. Join YES BANK and be part of a dedicated team that is passionate about making a positive impact on the banking sector and shaping the future of financial services. Your contribution as a Telecalling Sales Executive will be instrumental in building lasting relationships with customers and driving the bank's growth in the competitive market.,
Posted 1 day ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
The job involves monitoring and reviewing sales growth in the Pilot area across multiple locations including Pune central, Hyderabad, central Chennai, and Bangalore. You will be required to study the market for competitor analysis and identify new trends for product entry with a PULL Strategy. Daily visits to dealers are essential to maximize reach, along with market survey planning and analysis. Product positioning, training to the sales team, CFT coordination, new product launches, and driving sales growth for new products are key responsibilities. Additionally, you will be involved in product benchmarking, competition analysis, and fostering innovative thinking. To excel in this role, you should possess 3-5 years of experience, with an educational background in BE (Mechanical/Production) or an MBA/DBM degree. Demonstrated expertise in business development and product management, strong project management skills, and customer interaction experience are crucial. You should be below 30 years of age, with prior experience in CFT, sales, marketing coordination, and a willingness to travel 10-12 days a month. Effective communication with market influencers for feedback and product requirements is also expected. Please note that all Offer Letters & Appointment Letters are exclusively issued from the HEAD OFFICE under the signature of the GM Operations and are couriered from the HO. They are never issued by hand or given at any factory/sales location directly. If you meet the aforementioned criteria, kindly apply by sending your resume to [email protected],
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
telangana
On-site
You are a Sales Executive with a minimum of 2 years of experience in residential real estate sales. In this role, you will report to the Sales Manager and work on a 35-floor residential project comprising 8 blocks. Your main responsibilities will include assisting walk-in customers, conducting site visits, managing leads through CRM tools, coordinating with the Sales Manager and head office for documentation, and maintaining records of inquiries and customer feedback. It is essential for you to have excellent communication skills in Telugu, Hindi, and English, as well as experience with CRM tools like Sell.Do. A positive attitude, confidence in customer interaction, and strong follow-up skills are key attributes for this role. Candidates residing near Pragathi Nagar or willing to work full-time from the project site will be preferred. In return, we offer a competitive salary with performance-based incentives, the opportunity to work on a landmark high-rise project, and a supportive work culture that fosters personal and professional growth.,
Posted 2 days ago
13.0 - 17.0 years
0 - 0 Lacs
thrissur, kerala
On-site
As an AC Technician at Merzecool Systems, you will be responsible for handling the installation, maintenance, and servicing of various air conditioning systems. Your role will involve interacting with customers, utilizing your technical knowledge, and ensuring timely completion of tasks. Your key responsibilities will include installing different types of AC units at customer sites, conducting routine maintenance and repairs, diagnosing and troubleshooting AC-related issues efficiently, coordinating with the office team for job assignments, and ensuring proper documentation and timely service call completion. You will also be required to maintain tools, follow safety protocols, and educate customers on basic AC care and maintenance when necessary. To be successful in this role, you should have at least 3 years of experience in AC installation and servicing, knowledge of electrical connections and refrigerant handling, and hold an ITI/Diploma in Air Conditioning or a relevant technical qualification. Additionally, you must possess a valid two-wheeler license, good communication skills, and the ability to handle customers effectively. At Merzecool Systems, we offer a fixed monthly salary ranging from 18,500 to 21,500, stable long-term employment, on-the-job training, and team support. This is an excellent opportunity to work with advanced AC systems, enhance your skills, and be part of a reputable company dedicated to providing reliable, energy-efficient cooling solutions. If you meet the candidate requirements and are interested in joining our expert team, please apply by sending an email to mail@merzecool.com or contacting us at 8593 090 935. You can also visit our website at www.merzecoolsystems.com for more information. Join us at Merzecool Systems and be part of a team that has been powering comfort since 2002. This is a full-time job based in Thrissur, requiring in-person work at customer locations.,
Posted 2 days ago
0.0 - 5.0 years
0 - 5 Lacs
Pune, Maharashtra, India
On-site
We are seeking enthusiastic professionals for the International Voice / Blended Process . Join our dynamic and fast-paced international BPO team where you will handle customer calls and chats, resolve queries with empathy, and contribute to excellent customer satisfaction. This role offers excellent growth opportunities and a competitive salary package, suitable for both freshers and experienced candidates. Roles and Responsibilities: Handle inbound and outbound customer calls and chats as per process requirements. Resolve customer queries with empathy and professionalism . Meet defined quality and performance targets (e.g., AHT, CSAT, FCR). Maintain accurate records of all customer interactions. Ensure strict adherence to process compliance and guidelines . Skills Required: Strong verbal and written communication skills in English. A customer-first attitude . Good problem-solving and interpersonal skills . Basic computer and MS Office knowledge . Excellent spoken English and the ability to handle global customers. Willingness to work in rotational shifts and night shifts (5 Days working, 2 Days OFF). QUALIFICATION: Minimum HSC (12th pass) or Graduate in any discipline .
Posted 2 days ago
0.0 - 4.0 years
0 Lacs
purnia, bihar
On-site
Job Description: We are seeking dynamic and courteous Field Sales Executives to carry out patient data collection in Purnia. As a Field Sales Executive at BlynkMeds India Pvt Ltd, your primary responsibility will involve visiting various clinics, hospitals, and laboratories to gather essential patient information. This information includes the patient's name, phone number, address, and a photo of their prescription, which will be recorded using a mobile form. Your Key Responsibilities will include approaching patients and their attendants outside healthcare facilities, accurately filling out their details through the mobile form, educating them about the pharmacy and health services offered by our company, and ensuring the submission of a minimum of 60 verified entries on a daily basis. This role requires individuals with excellent communication skills, a proactive attitude, and the ability to interact effectively with patients and healthcare professionals. If you are passionate about providing quality healthcare services and are enthusiastic about field sales, we encourage you to apply for this challenging yet rewarding position.,
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
kozhikode, kerala
On-site
As a Customer Relationship Manager, you will be at the forefront of delivering exceptional customer experiences. Your primary responsibility is to ensure customer satisfaction by managing wealth, addressing inquiries, resolving issues, and providing support related to our products and services. Responsibilities Customer Interaction: - Respond promptly and courteously to customer inquiries via phone. - Provide accurate information about products, services, and client status. Job Type: Full-time Benefits: - Cell phone reimbursement - Internet reimbursement - Leave encashment Schedule: Day shift - Performance bonus - Quarterly bonus Experience: - Total work: 2 years (Required) - CRM: 2 years (Required) Language: - English (Required) Location: - Kozhikode, Kerala (Required) Work Location: In person Application Deadline: 12/01/2025 Expected Start Date: 15/01/2025,
Posted 2 days ago
0.0 - 4.0 years
0 Lacs
chennai, tamil nadu
On-site
A Customer Service Representative (CSR) plays a pivotal role as the primary point of contact for customers, where you will be responsible for addressing inquiries, resolving issues, and ensuring utmost customer satisfaction. Your daily tasks will include responding to customer questions, processing orders, handling complaints, and offering detailed information about the products and services the company provides. Your contribution as a CSR is vital in nurturing positive customer relationships and fostering the overall success of the company. Your key responsibilities will encompass various areas such as engaging with customers through phone, email, or chat to address their inquiries efficiently. You will need to possess strong problem-solving skills to identify and resolve customer issues promptly, escalating complex problems when necessary. Additionally, you will assist customers with order placement, returns, and exchanges while providing accurate details about the company's products and services. As a CSR, you will handle customer complaints with professionalism and empathy, ensuring that customer grievances are addressed effectively. It will be your responsibility to update customer records, maintain accurate information, and recognize opportunities to upsell or cross-sell products and services to enhance sales support. Building positive customer relationships through exceptional service is crucial, and you will collaborate with team members to streamline processes and enhance the overall customer experience. To excel in this role, it is essential to stay informed about company policies, products, and services to provide customers with up-to-date information. This position offers both full-time and part-time job types with benefits including Provident Fund. The work schedule involves day shifts, and the work location is in person. Join us as a Customer Service Representative and be a key player in delivering outstanding customer service while contributing to the growth and success of the company.,
Posted 2 days ago
5.0 - 15.0 years
0 Lacs
kolar, karnataka
On-site
As a highly skilled and experienced leader in MES, you will be responsible for leading the strategy, development, and operation of Manufacturing Execution Systems across all assembly and test operations. Your primary focus will be on semiconductor packaging and testing processes, with a deep understanding of MES solutions and a commitment to continuous improvement in a fast-paced, customer-driven environment. Your key responsibilities will include: - Leading the MES strategy for semiconductor products" assembly and test operations to improve efficiency, quality, and customer satisfaction. - Overseeing MES deployment, configuration, and support across various assembly, package, and test platforms in a high-mix, high-volume environment. - Collaborating with R&D, engineering, and operations teams to ensure seamless integration of the MES system with automated test equipment, robotic handling systems, and packaging tools. - Ensuring real-time data collection, traceability, and quality compliance through the MES system to meet customer-specific requirements. - Managing system integration between MES, ERP (e.g., SAP), PLM, and test data management systems to ensure smooth data flow across the enterprise. - Implementing equipment automation using SECS/GEM and CPIB for auto tracking, data collection, validations, and recipe management. - Implementing Recipe Management System (RMS) in Assembly and Test manufacturing plants. - Collaborating with QA and process engineering teams to drive yield analysis, failure analysis, and continuous improvement using MES data. - Designing and implementing KPIs to measure system performance, on-time delivery, throughput, and quality metrics. - Optimizing MES systems for equipment utilization, test time reduction, and real-time fault detection to meet customer delivery requirements. - Ensuring MES solutions support regulatory compliance and proper data retention for ISO standards and customer-specific audits. - Leading and mentoring a team of MES professionals, supporting their career development and fostering a culture of innovation and continuous improvement. - Implementing Statistical Process Control (SPC) and OEE dashboards for equipment usage effectiveness. - Overseeing vendor management to ensure the MES platform meets the evolving needs of the assembly/test environment and stays current with industry trends. To qualify for this role, you should have: - A Bachelors or Masters degree in Electrical Engineering, Industrial Engineering, Computer Science, or a related field. - 15+ years of experience in semiconductor assembly, test, and packaging with at least 5 years in a leadership role focused on MES within an OSAT or semiconductor manufacturing environment. - Proficiency in semiconductor assembly and testing processes, MES platforms, real-time data acquisition, and data integration with equipment and enterprise systems. - Demonstrated ability to drive yield improvement, cycle time reduction, and cost control through MES initiatives. - Strong leadership, team management, and communication skills. - Preferred qualifications include experience with data analytics tools, test data management, process automation, and customer interaction. In this role, you can expect to work in a fast-paced, dynamic environment with a focus on continuous improvement. You will collaborate across multiple sites with cross-functional teams and occasionally travel to customer sites or external vendors for system integration, audits, or troubleshooting.,
Posted 2 days ago
1.0 - 5.0 years
0 Lacs
delhi
On-site
You are a passionate and dynamic Interior Designer responsible for managing the daily operations of a furniture store in Hyderabad. Your role involves interacting with customers, understanding their needs, and offering suitable products. You will also oversee inventory management, maintain documentation, and coordinate with suppliers and logistics partners. Representing the brand, you will ensure a seamless shopping experience for customers, maintain organized inventory records, and handle vendor and logistics coordination. Additionally, you will stay updated on furniture materials, design trends, and interior aesthetics to provide valuable insights to customers. Your key responsibilities include engaging with customers, explaining furniture materials and customization options, managing store inventory, coordinating with vendors and logistics partners, maintaining documentation, and ensuring the showroom's visual appeal. You should have a Bachelor's degree or diploma in Interior Design or a related field, 1-2 years of experience in interior design or retail furniture, excellent communication skills in English and Telugu/Hindi, strong organizational skills, and proficiency in MS Office. Preferred skills include experience with interior design software, working in high-end furniture stores, and knowledge of billing software or inventory management tools. This is a full-time position requiring a day shift schedule. The ideal candidate should be based in Hyderabad or willing to relocate to Banjara Hills and possess a genuine interest in learning and professional growth. To apply, please send your CV and portfolio to info@k2india.com.,
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
ahmedabad, gujarat
On-site
We are seeking a skilled and dedicated Service Engineer to join our team, specializing in CNC (Computer Numerical Control) machines. As a Service Engineer, your main responsibilities will include installing, maintaining, troubleshooting, and repairing CNC machinery at client sites. This role calls for strong technical expertise, a comprehensive understanding of CNC systems, and the capability to work autonomously while delivering top-notch customer service. In the Installation & Commissioning aspect of the role, you will be tasked with setting up and commissioning CNC machines at customer locations. Your duties will involve ensuring proper installation, calibration, and integration with other systems, as well as conducting machine testing to validate optimal performance in line with manufacturer specifications. When it comes to Troubleshooting & Repairs, you will be responsible for diagnosing and addressing mechanical, electrical, and software issues in CNC machines. This will entail carrying out repairs and replacing faulty components to swiftly restore machine functionality. As part of the Preventive Maintenance tasks, you will be expected to create and implement preventive maintenance schedules to reduce downtime and prolong the lifespan of CNC machines. Regular inspection and servicing of machines will also be necessary to identify potential issues before they cause operational disruptions. In terms of Technical Support, you will provide customers with the assistance they need by addressing their queries and resolving issues related to machine performance. Additionally, you will aid clients with machine programming, software updates, and control system adjustments. Training & Documentation will involve educating customer personnel on operating, maintaining, and adhering to safety practices concerning CNC machines. You will also be responsible for preparing detailed service reports that document all completed work, replaced parts, and future service recommendations. Building strong customer relationships is crucial in this role. You will collaborate closely with the sales team to offer feedback on customer requirements and potential opportunities for additional services or machine upgrades. Requirements for this position include a Diploma or Bachelor's degree in Engineering, Electrical Engineering, Mechatronics, or a related technical field. Moreover, you should have proven experience as a Service Engineer or Technician in the CNC machinery or manufacturing industry, along with a solid understanding of CNC machine systems and mechanical components. The ideal candidate will possess the ability to interpret technical manuals, schematics, and machine drawings, as well as demonstrate strong problem-solving skills in diagnosing mechanical, electrical, and software issues. Hands-on experience with machine tools, electrical systems, PLCs, and automation components, coupled with excellent communication and interpersonal skills, will be essential. Proficiency in using diagnostic tools, hand tools, and test equipment is also desired. This is a full-time position with a day shift schedule, and a willingness to travel is preferred. The work location is in person, and the application deadline is 15/10/2024.,
Posted 2 days ago
1.0 - 5.0 years
0 Lacs
delhi
On-site
As a TeleCaller at Alliance Infosys, you will play a crucial role in engaging with both potential and existing customers through outbound communication. Your primary responsibility will be to promote and sell company products or services effectively. This involves making proactive outbound calls, addressing customer queries, negotiating deals, and providing essential product information to drive sales. You will be expected to work towards achieving designated sales targets by converting leads into successful sales. Maintaining detailed call records is essential to ensure quality follow-up and accurate tracking of sales performance. Timely follow-up activities will be crucial to nurture leads and close sales successfully. The work schedule for this role involves a maximum of 4 hours of work per day from home. This setup aims to provide a focused and efficient work environment where you can utilize your excellent communication skills, proactive customer service approach, and efficient task management abilities to meet objectives effectively within a limited timeframe. Join us at Alliance Infosys to be a part of a dynamic company specializing in connecting quality products with customers through an extensive retail network. With a presence in multiple cities in North India and over 100 retail partners, we offer a unique opportunity to contribute to our market presence and ensure seamless service delivery.,
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
NTT DATA is looking for a New Relic Architect to join their team in Noida, Uttar Pradesh (IN-UP), India. As a New Relic Architect, you will be responsible for monitoring and analyzing the infrastructure of New Relic, with at least 5 years of hands-on experience in New Relic Administration. You should have expertise in New Relic APM, Synthetics, Infrastructure, Insights, Mobile, and Browser environments. Your role will involve designing and implementing New Relic Architecture, handling alerts, generating performance reports, and utilizing New Relic APM features to identify performance bottlenecks in application code. Additionally, you will configure and fine-tune New Relic agents, dashboards, and alerts to provide comprehensive visibility into application performance, infrastructure, and end-user experience. You will conduct performance analysis and troubleshooting using New Relic's diagnostic tools, collaborating with cross-functional teams to ensure successful implementation and integration of observability solutions. It will be your responsibility to document the observability solution implementation process, configurations, and best practices. You should have exposure to integration methods such as web services and APIs, possess strong troubleshooting and analytical skills, and be able to collaborate with clients to understand their observability needs and develop strategies for effective monitoring and observability solutions using New Relic. Good communication and customer interaction skills are also essential for this role. NTT DATA is a global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is committed to helping clients innovate, optimize, and transform for long-term success, and is a leading provider of digital and AI infrastructure worldwide. NTT DATA is a part of the NTT Group, investing over $3.6 billion each year in R&D to support organizations and society in moving confidently and sustainably into the digital future. Visit us at us.nttdata.com.,
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
thane, maharashtra
On-site
As a valuable member of our team, you will play a crucial role in introducing our company to new customers. Your responsibilities will include meeting new customers and gathering essential information such as IT persons" email IDs and phone numbers. By interacting directly with customers, you will provide detailed information about our products and services, address any inquiries they may have, and actively seek feedback to enhance our offerings. Additionally, you will be tasked with identifying and cultivating leads through field activities, ensuring that customer information is accurately collected, and following up on potential sales opportunities. Your efforts will contribute to the growth of our client base and the success of our business. Our company specializes in delivering a wide range of internet services and solutions, including Managed Internet Services, Leased Lines, Commercial & Home Broadband, Wi-Fi Solutions, Hotspot solutions, Events leased lines, and more. We are dedicated to empowering individuals to effectively manage and control their networks. With a strong presence in various regions and a client base consisting of reputable organizations across India, we are committed to providing high-quality services and exceptional customer experiences.,
Posted 2 days ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
You will be responsible for interacting effectively with customers and briefing them about the escape games to drive interest and excitement. Additionally, you will work on end-to-end customer experience handling as per the breakout customer life cycle. Your duties will also include setting up the facility for games and events. Breakout is Bangalore's first and only interactive and immersive real-life escape game. As a team member, you will be on a mission where you are locked in a small room filled with interesting, brain-tickling puzzles and mysteries that test your on-your-feet thinking, reasoning capabilities, and your ability to "jugaad." Your goal will be to escape the room in 60 quick minutes, or you shall be trapped there for all eternity.,
Posted 2 days ago
0.0 - 4.0 years
0 - 0 Lacs
karnataka
On-site
As a Content Specialist located in HSR Layout, Bangalore (Onsite), you will be responsible for creating engaging content for the hotels and travel industry. You will write content for blogs and social media platforms for both our company and clients. The ideal candidate will possess excellent written and verbal English skills, along with the ability to conduct research on various topics to generate content. A bachelor's degree, preferably in Journalism & Mass Communication, with English as the first language is required. Knowledge of Search Engine Optimization (SEO) best practices is essential. Basic technical skills to work with various blogging platforms are also necessary. In this role, you will need to manage your time effectively to meet deadlines and work with customers of all sizes. Collaborating within a team and across different departments is a key aspect of this position. Customer interaction, research skills, good creative writing abilities, customer service, team collaboration, and content creation for blogs and social media are among the skills that will be valuable in this role. If you are a creative writer with a passion for producing high-quality, engaging content, and possess the ability to work in a fast-paced environment, we encourage you to apply for this exciting opportunity.,
Posted 2 days ago
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The customer interaction job market in India is thriving with numerous opportunities for job seekers. Companies across various industries are actively hiring professionals who can effectively engage with customers and provide excellent service. Customer interaction roles are crucial for building strong relationships with clients and ensuring customer satisfaction.
These cities are known for their booming industries and have a high demand for customer interaction professionals.
The average salary range for customer interaction professionals in India varies based on experience and location. Entry-level positions may offer salaries ranging from INR 2-4 lakhs per annum, while experienced professionals can earn anywhere from INR 6-12 lakhs per annum.
In the customer interaction field, career progression typically follows a path from Customer Service Executive to Team Leader, then to Manager, and finally to Head of Customer Experience. Continuous learning, gaining experience, and delivering exceptional service are key factors for advancing in this career.
Alongside customer interaction skills, professionals in this field are expected to have strong communication skills, problem-solving abilities, empathy, patience, and a customer-centric mindset. Proficiency in languages and familiarity with customer relationship management (CRM) tools can also be beneficial.
As you explore opportunities in customer interaction roles in India, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach during interviews. By preparing thoroughly and demonstrating your passion for providing excellent service, you can set yourself apart and secure a rewarding career in this dynamic field. Good luck with your job search!
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