9938 Customer Satisfaction Jobs - Page 9

This is an Internal document. Job Title: Relationship Officer - 811 Digital Sales Grade: M1 Job Role- Have good awareness of Corporates with entry point links in those corporates. Good Communication & Presentation Skills required since he will be focusing on core corporates for Digital Banking. Cross sells bank products to existing set of Corp Sal customers which are mapped. Handle Investment and Insurance requirements of clients Informs customers of new products or product enhancements to further expand the banking relationship. Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products. Goes beyond the professional need of the cust...

Job Description: Roles & Responsibilities Meet or exceed monthly / quarterly / annual sales targets for construction chemicals products (e.g. waterproofing, tile adhesives, sealants, concrete admixtures, protective coatings, etc.). Identify, pursue, and close new project opportunities in the building, infrastructure, residential, commercial project sectors. Develop and maintain relationships with key stakeholders: contractors, builders, architects, consultants, project owners. Understand specifications for construction chemical products; work with technical / R&D teams to ensure product solutions align with project requirements. Prepare sales forecasts & reports; monitor market trends, compe...

JOB DESCRIPTION Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers. Sources new bank customers through external individual efforts and acquisition channel. Cross sells bank products to existing set of Branch customers which are mapped. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround tim...

Job Role- Have good awareness of Corporates with entry point links in those corporates. Good Communication & Presentation Skills required since he will be focusing on core corporates for Digital Banking. Cross sells bank products to existing set of Corp Sal customers which are mapped. Handle Investment and Insurance requirements of clients Informs customers of new products or product enhancements to further expand the banking relationship. Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products. Goes beyond the professional need of the customer by providing other products - enhancement of customer value Maintains complete relation...

About The Role We are currently recruiting for Customer Services Supervisor for Customer Contact Centre in Ahmedabad, India As Customer Services Supervisor, you will be responsible to supervise a team alongside you will also be responsible in providing service excellence to customers through telephone, e-mail, fax, web chat or in person in order to achieve customer satisfaction, sell Qatar Airways products and generate revenue and take all possible measures to avoid loss of revenue Your Specific Responsibilities Will Include: Trains the existing team members and train new members on QR product, policies, and procedures Monitors daily workflow and ensures that correct procedures are followed ...

15-20 Years into IT with 10+ years as Program Manager / Product Owner / Product manager on agile methodology preferably transforming IT projects within engineering unit. A well-rounded platform product owner to lead a mature engineering team that works on the multiple core digital technologies [Cloud /Data/EAI/RPA] supporting applications, and integrations. Ability to work with cross functional unit / technology / programs concurrently and build on product vision and roadmap to deliver a highly successful product / solution framework for customers Ability to take an independent and informed view of the current architecture, and be able to review and prioritize opportunities and improvement a...

Territory & Account Management Create territory/account plans including opportunity development, competitive strategies and targets for the region/assigned accounts. Build strong business relationships and formulate account relationship plans within the assigned accounts/ territory. Identify & respond to key account technical and departmental decision makers needs and maintain customer contact records in the relevant CRM tools. Maintain a network of key opinion leaders within the assigned territory. Track and communicate market trends to/from the field including competitor data and develop effective counterstrategies. Build strong relationship in assigned accounts and explore/build up-sell s...

Designation Planning / Procurement Specialist Function Tracking Procurement and Delivery activities for Ph-II Metro Project Coordination with other disciplines Duties/Responsibilities Tracking Procurement for all Telecom Sub-Systems i.e. FOTS, TEL, Radio, CCTV, PIS, ACIDS, PAS, MCLK, CDRS, T-SCADA and OA/IT Tracking delivery of equipment at site Handling all logistics permits and documentation. Monitoring and Reporting related to procurement and logistics progress Criteria Total 5 year experience with minimum 3 years in Metro Rail Telecom System (for Engineering Graduate) Total 8 year experience with minimum 6 years in Metro Rail Telecom System (for Engineering Diploma) Duties/Responsibiliti...

Role & responsibilities Key Responsibilities: International Client Relationship Management: Develop and maintain long-term relationships with clients, understanding their needs and providing tailored solutions. Communication: Act as the primary point of contact for client inquiries and concerns, ensuring timely and effective communication. Customer Feedback: Gather and analyze customer feedback to identify areas for improvement and implement necessary changes. Collaboration: Work closely with sales, marketing, and product teams to align customer strategies and enhance service delivery. Reporting: Prepare regular reports on client status, feedback, and trends to inform management decisions. C...

1.Take prospects from initial contact phase to qualified phase over the phone. 2.Responsible for generating sales with existing customers and developing New Leads, Clients and Customers. 3.Communicate the target Audience and build and develop customer relationships. 4.Generate revenue by counselling prospects and converting them to sales. 5.Meet and exceed pipeline contribution goals. Respond quickly to assigned leads (4hrs cold calling targets). 6.Willingness to be measured by weekly and monthly metrics. Cool-tempered and able to handle rejection. 7.Outstanding negotiation skills with the ability to resolve issues address complaints. Candidate Profile Should have good communication skills S...

Job description Planning operations of SF all services which includes machined seals manufacturing, spindle refurbishment, bearing customisation and engineering solutions Maintain the relevant data up-keeping in different system Analyse failures, provide RCFA to customers and drive the solutions if needed. Interactions discussions with front sales team. Supplier interactions for tooling component developments. Support sales team to Prepare customer proposals Technical support to purchase Follow SKF production system Follow EHS/OSHAS requirements. Plans and oversees the effective utilization and allocation of resources against requirements. Ensures effective teamwork and working in a seamless...

Designation: CRM Australia Location: Palavakkam, Chennai Shift Timing: 4:00 AM - 2:00 PM Roles & Responsibilities : Building and maintaining relationships with clients and key personnel Contact clients via calls, emails, or meetings to ensure they are satisfied with purchased products/services Escalating and resolving areas of concern as raised by clients Conducting business reviews to ensure clients are satisfied with their products and services Alerting the sales team regarding opportunities for further sales within key clients Liaising with internal departments to ensure client needs are fulfilled effectively Understanding key customer individual needs and addressing those Follow-up with ...

As a QA Lead at our company, your primary responsibilities will include: - Developing methodologies, frameworks, strategies, and plans to support quality assurance initiatives aligned with customer excellence - Identifying key elements for formulating a hotel service strategy supporting Dusit signature guest experience - Coordinating Performance Management to establish performance targets through agreed KPIs for all managers - Leading efforts to maintain continuous product or service quality through process improvement and data analysis - Establishing quality standards for products and services in line with Dusit Brand Standards - Ensuring all employees receive company service quality traini...

As a Sales and Marketing Executive at Angullar Media, an Advertising and Marketing Agency based in Tirupur, Tamil Nadu, your role involves finding leads in and around Tirupur, engaging with them, and promoting our advertising and marketing services to potential clients both online and offline. Key Responsibilities: - Understand the ongoing market trends, identify potential leads, and convert them into business opportunities. - Demonstrate strong sales skills to effectively close deals with various clients. - Attend client meetings in and around Tirupur city as required. - Utilize excellent communication and interpersonal skills to engage with customers through email, phone calls, and face-to...

As a Key Account Manager at IIW Hosting, you will play a crucial role in driving revenue growth and delivering exceptional customer service to our valued clients. Your responsibilities will include: - Managing a portfolio of accounts, ensuring customer satisfaction and retention - Identifying and closing new revenue opportunities within your assigned customer base - Soliciting referrals from existing clients and maintaining strong client relationships - Meeting or exceeding monthly and annual revenue goals - Tracking and maintaining all account activity in our company CRM - Engaging in project management duties and serving as the main point of contact for assigned clients - Building trusted ...

As a Customer Service Representative at Life Shield Trademart Pvt. Ltd., your role will involve handling day-to-day customer interactions, providing customer support, ensuring customer satisfaction, addressing customer service issues, and improving customer experience. You will be responsible for responding to customer inquiries, managing service requests, and maintaining detailed records of customer interactions. Key Responsibilities: - Handle day-to-day customer interactions - Provide customer support - Ensure customer satisfaction - Address customer service issues - Improve customer experience - Respond to customer inquiries - Manage service requests - Maintain detailed records of custome...

As a Talent Connector Specialist at Accenture, your role involves improving workforce performance and productivity, boosting business agility, increasing revenue, and reducing costs. You will be responsible for assessing current and future talent needs, identifying mission-critical workforces, understanding key workforce skills and competencies, and addressing talent gaps. Your key responsibilities include: - Liaising with Hiring Managers and Human Resource Business Partners (HRBPs) to understand hiring demand fulfillment priorities and receive requisitions for job profiles in the client's applicant tracking system (ATS). - Using vendor as directed by the client to automatically post job req...

As an experienced Network Engineer, you will have the opportunity to work in a challenging and dynamic environment across multiple locations including Noida, Chennai, and Bangalore. Your primary responsibilities will include: - Handling tickets and incidents efficiently via the Service Now platform - Leading technical incident calls as a Subject Matter Expert (SME) - Troubleshooting and providing break-fix support for technical issues - Performing root cause analysis to identify and resolve raised issues - Defining process improvements and ensuring adherence to processes - Taking shared ownership of issue resolution in a SLA-driven environment - Mentoring and training team members as an SME ...

As a Head of Customer Relations at Salve Maria International, your role will involve overseeing customer satisfaction, providing excellent customer support, and ensuring effective communication with clients. You will be responsible for analyzing customer data to enhance service quality, promptly resolving customer issues, and developing strategies to improve the overall customer experience. Key Responsibilities: - Oversee customer satisfaction and ensure excellent customer service - Provide effective communication and support to clients - Analyze customer data to enhance service quality - Resolve customer issues promptly - Develop strategies to enhance customer experience Qualifications Requ...

As a prospective candidate, you will be responsible for achieving business targets through acquiring new client relationships and maintaining them. Your key responsibilities will include: - Identifying target areas for prospective business - Pre-screening customer segments in accordance with organizational norms - Ensuring the number of log-ins along with disbursements - Proactively understanding customer needs to ensure high customer satisfaction levels - Cross-selling multiple products as per customer requirements - Executing sales promotion activities to enhance customer interest in the TCFSL brand - Building strong client relationships internally and externally, as well as establishing a...

As an Interior Sales Consultant at Wall and Wood, you will play a crucial role in providing innovative and affordable design solutions to our clients. Your responsibilities will include: - Consulting with clients to understand their interior design needs - Offering tailored design solutions to meet client requirements - Achieving sales targets and ensuring customer satisfaction - Providing excellent customer service throughout the design process - Maintaining strong communication with clients to ensure their needs are met effectively To excel in this role, you should possess the following qualifications: - Experience in Sales Consulting and Consulting - Customer Satisfaction and Customer Ser...

Key Responsibilities: Handle inbound and outbound customer interactions via phone or chat. Resolve customer queries, complaints, and issues efficiently and empathetically. Maintain accurate records of customer interactions and transactions. Excellent communication skills. Meet performance targets including customer satisfaction, response time, and resolution rate. Requirements: Minimum qualification: HSC or Graduate in any discipline. Excellent verbal and written communication skills. Ability to work in rotational shifts, including night shifts and weekends. Strong problem-solving and multitasking abilities. Prior experience in customer service or BPO preferred. What We Offer: Competitive sa...

As a Customer Care Representative at Avalanche High-Tech Enterprise, your role will involve providing exceptional customer service and ensuring customer satisfaction. You will be located on-site in Nashik and will be responsible for addressing customer inquiries, resolving issues, and interacting with customers through calls and emails. Your main tasks will include providing accurate product information, troubleshooting problems, documenting interactions, and following up on customer concerns. Additionally, you will collaborate with other departments to enhance the overall customer experience and contribute to continuous improvement efforts. Key Responsibilities: - Provide exceptional custom...

Role Overview: As a Territory Sales Manager (TSM) at Sumitomo Chemical India Ltd., located in Khategaon, you will play a key role in managing sales activities, developing strategic plans to enhance market share, nurturing relationships with important clients, and ensuring high levels of customer satisfaction. Your responsibilities will include conducting regular market analyses, tracking competitor activities, and collaborating with the marketing and product development teams to ensure alignment with the company's overarching business objectives. Key Responsibilities: - Manage sales activities effectively - Develop strategies to increase market share - Maintain strong relationships with key ...

As a Customer Support Executive (US Night Shift) in Mumbai, you will play a crucial role in delivering exceptional customer service and ensuring high customer satisfaction. Your primary responsibilities will include resolving customer inquiries through various online support channels and addressing technical issues with professionalism. Your attention to detail and problem-solving skills will be vital in offering solutions to customer queries. Key Responsibilities: - Provide exceptional customer support to enhance customer satisfaction - Resolve customer inquiries efficiently through online support channels - Address technical issues and offer effective solutions - Maintain a high level of p...