20503 Customer Satisfaction Jobs - Page 7

Prime Function: Responsible for daily administration, meeting and greeting, dealing with guests queries and complaints, and booking rooms. visitors Maintain high standards of customer services at the Reception desk so that customers expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork. Any matter which may affect the interests of Novotel Ibis Chennai OMR should be brought to the attention of the Management. I am responsible for INTERREACT Key Responsibilities: People Management Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries ...

Job Responsibilities About The Role Role: The purpose of the role is to provide assurance on the quality of deployment for the assigned accounts and support in establishing mechanisms that enhance and sustain customer satisfaction levels. The role is expected to support in enhancing customer advocacy by predicting and preventing customer escalations & dissatisfactions and drive a culture of continuous improvement in the assigned accounts. *.?

About The Role Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols an...

Responsibilities Identify and prospect potential clients in the interior design industry Visit clients on-site to assess their design needs and provide suitable product recommendations Present and demonstrate interior design products and services to clients Prepare and deliver sales proposals and quotations Negotiate and close sales deals, ensuring profitability and customer satisfaction Coordinate with design and installation teams to ensure smooth project execution Provide excellent customer service to maintain and expand client relationships Stay updated with industry trends, products, and competitors to effectively position and market interior design products and services Meet and exceed...

We are looking for a proactive and customer-oriented CRM Executive to join our Mumbai team. The role involves managing client relationships, addressing queries related to trading and investments, and ensuring a seamless service experience. The ideal candidate should have a keen interest in financial markets, stock broking operations, and client engagement. Key Responsibilities: Communicate with customers via phone, email, and in-person to address inquiries and provide support. Understand customer needs and offer support Educate customers on basic financial concepts and stock market fundamentals. Coordinate with internal teams to ensure timely resolution of customer issues. Maintain and updat...

About The Role Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations New Associate Qualifications: BCom Years of Experience: 0 to 1 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Order to Cash is the complete process from receiving a customer order to collecting payment. It includes order management, credit management, invoicing, and payment processing. The goal is to ensure efficient and accurate handling of orders and timely collection of revenue. This process h...

About The Role Skill required: Marketing Operations - Campaign Management Designation: Marketing Platform Auto Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? FINANCE:Responsible for daily campaign management and deliverables CLIENT:Coordination and delivery of SOWs/LOEs Daily task management and delivery maintenance Manage customer satisfaction (define indicators, apply data collection process, analysis and take corrective and preventions actions) Identify business growth opportunities. Ensure account continuity based on set metrics / SLAs / KPIs (performance) Manage team structure and allocations.RESOURCES:Manage/Lead a set of teams/accounts prov...

About The Role Skill required: Talent & HR - Talent Strategy Designation: PPSM Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? The PMO Specialist is responsible for supporting and managing key project management office activities across delivery teams. This includes demand planning, onboarding coordination, reporting, stakeholder communication, and contractor management. The role requires strong organizational skills, attention to detail, and the ability to handle cross-functional coordination in a fast-paced environmentThe PMO Specialist serves as a central point of contact for project tracking, reporting, and process support, ensuring accurat...

About The Role Skill required: Marketing Operations - Campaign Management Designation: Marketing Platform Auto Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? FINANCE:Responsible for daily campaign management and deliverables CLIENT:Coordination and delivery of SOWs/LOEs Daily task management and delivery maintenance Manage customer satisfaction (define indicators, apply data collection process, analysis and take corrective and preventions actions) Identify business growth opportunities. Ensure account continuity based on set metrics / SLAs / KPIs (performance) Manage team structure and allocationsRESOURCES:Manage/Lead a set of teams/accounts pro...

About The Role Skill required: Supplier Relationship Management - Supplier Relationship Management Designation: Sourcing & Cat Enablement Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations.Supplier Relationship Management involves building and maintaining strong relationships with suppliers to ensure a reliable supply chain. This role includes evaluating supplier performance, negotiating contracts, and resolving any issues that arise. It also involves collaborati...

About The Role Skill required: Order to Cash - Account Reconciliations Designation: Order to Cash Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Order to Cash is the complete process from receiving a customer order to collecting payment. It includes order management, credit management, invoicing, and payment processing. The goal is to ensure efficient and accurate handling of orders and timely collection of revenue. This process helps impro...

About The Role Skill required: Order to Cash - Billing Processing Designation: Order to Cash Operations New Associate Qualifications: BCom Years of Experience: 0 to 1 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Order to Cash is the complete process from receiving a customer order to collecting payment. It includes order management, credit management, invoicing, and payment processing. The goal is to ensure efficient and accurate handling of orders and timely collection of revenue. This process helps impr...

About the Team : The Oil and gas vertical Focused Offline payment solution team. Includes payment of oil/petrol and gas bills via QR Codes and POS machines. Predominantly dealing with Petrol and gas station Merchants and other Retail business ,handling end to end sales and Operations. Onboarding new merchants for offline solutions and servicing existing merchants. Maintaining good relationships with PSU Companies / Oil marketing Companies. About the Role: 1. Develop plans and strategies for developing business and achieving the company''s sales goals. 2. Create a culture of success and ongoing business and goal achievement. 3. Manage the sales teams, operations and resources to deliver growt...

Responsibilities: * Manage customer queries via phone * Resolve complaints promptly * Ensure high customer satisfaction ratings * Collaborate with teams for issue resolution

Deliver a premium customer experience at all customer touchpoints. Handle walk-in, telephonic, and digital enquiries Manage all leads efficiently with timely follow-ups Register, monitor, and follow up on customer complaints until closure. Required Candidate profile Gender Preference: Female Skills Requirement: Customer Relationship management / customer satisfaction / customer complaints Experience Requirement: 1 - 2 Years of Experience Open to any Industry

Project Product Introduction Manager, Pr PI M ( IN-PI-03_002 ) PURPOSE OF THE JOB :- Manage the overall Project PI activities and in particular Reliability Growth to achieve Warranty closure. Supports the Project Manager & Warranty Customer Site Manager in representing the project in all Product Introduction-related matters towards the customer. Represents the PI function within the Project Core Team and in front of the customer. Reports directly to: Head of PI Region / Cluster / Country / Site / Platform Other reporting to: Project Manager within project organization Direct reports: PI Customer Site Manager during the project Network & Links Internal Project Manager, Core Team members Parti...

About the Role: 1. Develop plans and strategies for developing business and achieving the company''s sales goals. 2. Create a culture of success and ongoing business and goal achievement. 3. Manage the sales teams, operations and resources to deliver growth. 4. Define optimal sales force structure. 5. Hire and develop sales staff. 6. Define and coordinate sales training programs that enable staff to achieve their potential and support company sales objectives. 7. Manage customer expectations and contribute to a high level of customer satisfaction. 8. Define sales processes that drive desired sales outcomes and identify improvements. Requirement/Expectation: 1. Graduation is a must. 2. Experi...

Job description Job Title: Senior Customer Service Representative / Digital marketing/Non voice / Travel specialist Location: Bangalore Experience: 0 to 8 years Any Bpo experience. Qualification: Graduates / Undergraduates / Post Graduates Can Apply. Shifts: Us / UK / Australian / Day shift Salary: 1.75 Lacks to 7. 1 Lacks Ctc. Department: International Banking / Customer support voice Technical Support & Sr Technical Support Reports To: Customer Service Manager Job Type: Full Time Preferred candidate profile WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPOS IN BANGALORE. Available Positions:- 100 Customer Support & Sr Customer Support/ AR calling / Digital marketing / Travel specialist / B...

About Alorica India: Alorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. But that s just a very technical way of saying what we really do, which is to make lives better one interaction at a time. 100,000 strong and dedicated to delivering insanely great customer experiences to people across the globe. It s our privilege to partner with the world s largest and most respected brands embracing every day and every challenge with Passion, Performance, and Possibilities. The world s largest provider of customer experiences to North American consumers. 14 Countries. 100 Locations. Over 100,000 Employees. One Plan...

Prime Function: Responsible for daily administration, meeting and greeting, dealing with guests queries and complaints, and booking rooms. visitors Maintain high standards of customer services at the reception desk so that customers expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Responsible for INTERREACT. Key Responsibilities: People Management Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues...

Prime Function: Ensure to provide proficient and professional guest service to the guests by meeting and also exceeding their expectations. Welcome the guests by greeting them as per the standards. Any matter which may effect the interests of ACCOR should be brought to the attention of the Management Facilitates the functioning of and / or oversees the functioning of Guest Service deparment (Front Office and F&B Service) Key Responsibilities: People Management Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Ensure to attend to guest complaints, requests or inquiries regarding the food and services. Establish and maintain seaml...

Join Amazons HR team and help make a difference for all Amazonians! We are currently looking for Senior Reconciliation Administrator, Global Benefits Service Excellence to join our team. This candidate will be responsible for smooth delivery of global Benefits Administration Operations, with specific focus on our equity-stock compensation/health/retirement programs, and ensure Benefits operations objectives are met. If you have relentless desire to drive process improvements, analyze systemic issues and implement solutions to challenging problems, we have the career you re looking for! Position Responsibilities Project Management and Communications: Review and Audit reports related to Employ...

About the Role: We are seeking a versatile Associate Marketing Content Strategist to help us build our digital storytelling efforts. This role is perfect for a creative professional who is both a strategic thinker and a hands-on builder. You will be responsible for creating, designing, and managing all public-facing content, from our official website to our social media channels, ensuring a cohesive and engaging brand presence. Key Responsibilities: Content Strategy & Creation Develop a comprehensive content strategy that aligns with our brand, business goals, and audience needs. Write and edit high-quality content for our website, public pages, social media, and digital campaigns. Ensure a ...

Customer Satisfaction through after sales service Handling warranty returned batteries and reduce response time for warranty returned battery to process Customer awareness about maintenance of batteries through service camps Product feedback through cut open analysis Training of service technicians and Bat mobile technicians Restricting environment pollution in Service stations Housekeeping and cleanliness

Teleperformance is hiring for Gurugram / Delhi location Premium Outbound Insurance Sales Office location - Udyog Vihar Phase 4 Day Shift (09:00AM to 06:00PM) Working Days - 6 days (Sunday Fixed Off) Immediate Joiners Required NOTE: Candidates must be willing to join the next day of selection. Candidates must be fluent in spoken English. They should have good communication skills. Candidates with MTI in their speech will not be considered. Salary Structure: CTC - 26000 /- & Inhand - 21,917 /- + Incentives Joining Bonus Interested candidates can share their CV at the below mentioned contact details. 7384484039/ barnali.dutta@teleperformancedibs.com