2998 Customer Satisfaction Jobs - Page 5

Processing orders from placing to being closed within the SLA ensuring no delays bearing in mind customer experience and satisfaction. Qualification Experience: Technically qualifies and good logical and reasoning abilities. Additional experience of Back office order processing with Telecom Operator in Enterprise / Corporate Telecom order Processing a further plus. Person shall be honest and with high integrity. Cool and calm personality, hands-on in excel sheets and other office solutions Young Person with good skills in various applications like billing systems, CRM, Citrix etc. Good written English skills High convincing oral and inter-personal skills to get work done from associated team. Think on feet to handle situations. Good IQ level ability to fast grasp things and execute. Project way of working and strong sense of Target Orientation to support during month end and quarter end pressures. Good Opportunity to work in stable and fast-growing company. The grooming mentor-ship/guidance of Bosses will add huge value to you as core team is with 20 + years of Experience holders. Person shall be instinctive and proactive to aggressively manage work. Must be expert in Bill analysis and accordingly upgrade existing customers services. Handling customer inquiries. Deals with complaints, TTs, problems and requirements of potential customer in order to ensure customer satisfaction and long-term relationship between the customer and the company Ensuring that all work is delivered on time and to the Team Manager and Managements satisfaction. Maintains quality service by establishing and enforcing organization standards. Must be able to take challenges and support to achieve sales target of department. Responsibilities and Duties: Back office tasks, order processing. Maintaining daily SLA and Follow up of old cases, Proactiveness to manage the orders and close open items. Alignment with other internal teams to get the orders delivered in record time. Maintain daily productivity and Target Quality. Ensuring 100% adherence to Client and company policies on a daily basis. Dealing with Escalations/complaints of customers and internal queries of the team with in the system. Communicating to the customers and internal team to close the orders through emails and Calls. Proficient with tools like Tools: Microsoft Office (Excel, Word, PowerPoint Outlook) Fully focused to deliver a delightful customer experience to all current customers base and new prospects Skills and Qualifications: Ability to perform repetitive tasks while maintaining speed of work and attention to detail

Managing administrative tasks, coordinating schedules & facilitating communication. Handle customer inquiries & maintain accurate records. Sales presentations, managing orders & contributing to the overall success of the sales department. Required Candidate profile Strong Communication Skills Proficient in using Microsoft Word, Excel & PowerPoint Salary - 18k to 21k + Incentive Any Graduate Fresher can also apply

Liaison with Store Heads and solve CRM related gapes. Oversee Google review management to enhance online reputation and customer satisfaction. Efficiently handle complaint management, ensuring swift resolution and customer retention. Drive digital leads through strategic initiatives, optimizing lead generation channels. Develop and implement target-setting strategies for stores to achieve performance goals. Streamline report management for comprehensive insights into operational performance. Coordinate upcoming campaign details for effective campaign management. Design and execute customer engagement programs to foster brand loyalty. Provide comprehensive CRE training to enhance customer service excellence. Spearhead the implementation and adoption of CRM systems in new stores. Lead the hiring and induction process for Customer Relationship Executives (CRE) to build a skilled team. Own customer quality for the region, ensuring high levels of data fill rate on CRM. Establish rewards and recognition programs to motivate and retain high-performing staff. Ensure meticulous customer data management to support targeted marketing efforts. Process improvement suggestions wherever required, to improve customer experience, sales or efficiency.

Arsis Developers is looking for CRM Executive to join our dynamic team and embark on a rewarding career journey Developing and implementing CRM strategies to increase customer engagement and loyalty Managing and maintaining the company's CRM system, including data entry, data cleansing, and data segmentation Analyzing customer data and behavior to identify trends, insights, and opportunities for improvement Creating and executing targeted marketing campaigns and communications to increase customer retention and upsell opportunities Collaborating with other departments, such as sales and marketing, to ensure the CRM system is aligned with business goals and objectives Ensuring the accuracy and completeness of customer data in the CRM system Providing training and support to staff members on the use of the CRM system Conducting customer surveys and gathering feedback to improve customer satisfaction and experience Monitoring and analyzing customer interactions across various channels, such as email, social media, and chatbots Great go-getter attitude. Female candidates are required for this position. Build and handle a strong network of connections. Knowledge of CRM practices. Should have 2-4 years experience as CRM executive in a real estate comp

Oral Expression The ability to communicate information and ideas in speaking so others will understand. Written Comprehension The ability to read and understand information and ideas presented in writing. Speech Clarity The ability to speak clearly so others can understand you. Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences. Speech Recognition The ability to identify and understand the speech of another person. Required Work Experience : Senior Sales Executive Degree : Bachelor of Business Administration - BBA | Bachelor of Business Studies - BBS Required Knowledge : Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Sales and Marketing Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Required Skills : Sales Development, Sales Planning, Sales Operations, Sales And Operations Planning Primary Responsibility : Develop, implement, and maintain sales activities and plans. Meet sales revenue targets.

We are seeking a highly skilled Customer Service Representative to lead ourteam of Customer Relationship Executives. The ideal candidate is passionateabout customer experience and satisfaction. You will be the first point ofcontact for our clients and play a crucial role in maintaining high levels ofcustomer happiness. Key Responsibilities: 1. Team Leadership: Lead a team of Customer Relationship Executives,providing them with guidance and coaching to ensure optimal performance. 2. Collection of Payments: Responsible for billing and generating receiptsfor payments, ensuring all financial transactions are accurate and timely. 3. Coordinating Snag Resolutions: Act as the liaison between the customerand internal teams to resolve any issues or snags in a timely and effectivemanner. 4. Stakeholder Coordination: Coordinate customer interactions with variousinternal departments, ensuring smooth communication and prompt issueresolution. 5. Customer Satisfaction: Ensure high levels of customer satisfactionthrough excellent service, including handling complaints, providing appropriatesolutions, and following up to ensure resolution. 6. Status Updates: Keep customers informed on the status of their orders,providing timely and accurate updates. Skills and Qualifications: Minimum 10 years of experience in customer service. Proven experience in team leadership. Exceptional communication skills, both verbal and written. Strong organizational and multitasking skills. Ability to work well under pressure and meet deadlines. Proficiency in MS Office Suite. A strong passion for customer satisfaction and experience.

ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the worlds most critical challenges around energy, safety, security, air travel, productivity and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable and more productive world, enhancing the quality of life of people around the globe. THE BUSINESS UNIT Honeywell Building Automation (BA) is a leading global provider of products, software, solutions and technologies that enable building owners and occupants to ensure their facilities are safe, energy-efficient, sustainable and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18, 000 employees globally. MUST HAVE Minimum of 15 years of experience in the field of service or a related technical role. Strong leadership and interpersonal skills. Strong business acumen and understanding of market dynamics. Ability to effectively manage multiple accounts and prioritize tasks. Customer-focused mindset with a passion for delivering exceptional service Ability to work independently and as part of a team Excellent technical knowledge of building automation systems environment. Strong problem-solving and decision-making abilities. Excellent communication and customer service skills. MUST HAVE Minimum of 15 years of experience in the field of service or a related technical role. Strong leadership and interpersonal skills. Strong business acumen and understanding of market dynamics. Ability to effectively manage multiple accounts and prioritize tasks. Customer-focused mindset with a passion for delivering exceptional service Ability to work independently and as part of a team Excellent technical knowledge of building automation systems environment. Strong problem-solving and decision-making abilities. Excellent communication and customer service skills. Managing 2-3 key accounts, driving seamless & centralized operations and building strong relationships, serving as the primary point of contact for customer. Build and maintain strong relationships with key stakeholders at customer locations, understanding their business needs and providing tailored systematize solutions across customer sites/locations. Fix the financial burdens and create business cases for improvement. Strong collaboration with regional business leaders and field teams to oversee the installation, maintenance, and repair of building automation systems across the customer sites. Monitor and analyze performance metrics to identify areas for improvement. Create RCAs for critical issues and robust SOPs for onsite operations. Maintain a high level of customer satisfaction through an effective communication and problem resolution approach. Execute internal and external MOS on services delivery, system performance and improvement actions. Drive & upsell the NPI, BTI & Digital Solutions at across customer sites/locations. Identify new business opportunities within existing sites and collaborate with cross-functional teams, Sales, KAM & regional operations to deliver value-added solutions. Managing 2-3 key accounts, driving seamless & centralized operations and building strong relationships, serving as the primary point of contact for customer. Build and maintain strong relationships with key stakeholders at customer locations, understanding their business needs and providing tailored systematize solutions across customer sites/locations. Fix the financial burdens and create business cases for improvement. Strong collaboration with regional business leaders and field teams to oversee the installation, maintenance, and repair of building automation systems across the customer sites. Monitor and analyze performance metrics to identify areas for improvement. Create RCAs for critical issues and robust SOPs for onsite operations. Maintain a high level of customer satisfaction through an effective communication and problem resolution approach. Execute internal and external MOS on services delivery, system performance and improvement actions. Drive & upsell the NPI, BTI & Digital Solutions at across customer sites/locations. Identify new business opportunities within existing sites and collaborate with cross-functional teams, Sales, KAM & regional operations to deliver value-added solutions.

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources, including remote tools, to accomplish tasks. Required Qualifications Education or equivalent work experience required. Minimum of 0-2 years of relevant experience or equivalent combination of education and experience in Service Desk Support. Good local/clients language skills (Written and spoken) as well as business English skills (Written and spoken) required. #LI-MB1 Answers inbound customer calls and / or transforms information from any customer service channel into the ticket system. Checks to ensure reported incidents are covered by contract and that all caller information, including address details, are correct - retrieves customer agreement on cost if no contract exists. Engages with customers to further understand reported issues and provide guidance, according to solution tree and knowledge base protocol, to diagnose and solve incidents (that is, , password resets, software configuration, etc). Uses remote tools to troubleshoot, analyze and resolve technical issues. When resolution is unsuccessful, escalates issues according to established procedure and informs customer of next steps. Monitors the Universal Work Queue (UWQ) revision of assigned tasks, creating and updating tickets to reflect changes (that is, , cancelations, additional information). Informs manager or dedicated IRM team in case of customer escalations. Documents all activity and updates the appropriate knowledge management, reporting and other systems. Ensures high levels of customer satisfaction at all times.

Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations Projects supply needs for the department, (eg, china, glass, silver, buffet presentations, props). Applies knowledge of all laws, as they relate to an event. Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. Adheres to and reinforces all standards, policies, and procedures. Maintains established sanitation levels. Manages departmental inventories and maintains equipment. Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory. Schedules banquet service staff to forecast and service standards, while maximizing profits. Assists team in developing lasting relationships with groups to retain business and increase growth. Participating in and Leading Banquet Teams Sets goals and delegates tasks to improve departmental performance. Conducts monthly department meetings with the Banquet team. Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends. Acts as a liaison to the kitchen staff. Leads shifts and actively participates in the servicing of events. Ensuring and Providing Exceptional Customer Service Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Ensures employees understand expectations and parameters. Strives to improve service performance. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Reviews comment cards and guest satisfaction results with employees. Conducting Human Resources Activities Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. Observes service behaviors of employees and provides feedback to individuals. Monitors progress and leads discussion with staff each period. Participates in the development and implementation of corrective action plans. Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all departments are aware of all guests needs and information prior to arrival that will lead to a unique, memorable and personal stay. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; no prior work experience required CORE WORK ACTIVITIES Maintaining Concierge Goals Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish work. Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supports the establishment of an effective database to be used by all team members for restaurant and local attractions. Establishes relationships with local attractions, restaurants and other businesses to enhance guests experiences. Provides recommendations and arranges services for guests as requested (eg, car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping). Maintains awareness of cultural differences needed to meet guests specific needs and requirements. Provides check-in and check-out services and handles reservations when needed. Maintains knowledge of rooms and their locations, services and facilities of the hotel. Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out. Responds to emergency situations using appropriate procedures. Maintains awareness of daily operations and events at the hotel. Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements Provides warm welcome and anticipation of guest needs throughout their stay. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction. Ensuring Exceptional Customer Service Assists in ensuring the concierge team provides services that are above and beyond for customer satisfaction and retention. Improves service by assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Supports employees understanding of customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Informs and/or updates the executives and the peers on relevant information in a timely manner. Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Functional /Business Responsibilities : Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call / mail / chat in accordance with IL standards. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency Ability to understand and handle irate customers Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications Ability to achieve stretched targets and able to manage the organization standards Maintain Superior quality service by following organization standards Requirement:- Graduation is mandatory Salary :- Up to 3.5 LPA (based on interview performance and experience) Work location:- Vashi, Navi Mumbai Regard's , Mitali Sugaonkar HR Team ICICI Lombard Contact no. 8108560526 mitali.sugaonkar@icicilombard.com

Role & responsibilities: Act as the primary contact for assigned clients for all Non-EB claims. Handle the entire claims lifecycle from claim notification, documentation, insurer liaison, to settlement. Coordinate effectively with surveyors and ensure timely surveys and report submissions. Interpret policy wordings accurately and ensure settlements are aligned with coverage. Maintain detailed claim MIS, trackers, and dashboards with zero discrepancy. Regularly update clients on claim progress, documentation status, and final closure. Ensure high levels of customer satisfaction through professional service and problem resolution. Proactively escalate complex or high-value claims and provide resolution plans. Conduct claim review meetings, prepare reports for internal and external stakeholders. Support the business development team by showcasing claims capability to clients. Ensure all claims handled are compliant with IRDAI and internal audit norms. Lead, guide, and mentor junior team members. Key Requirements: Proven experience in handling general insurance claims (Fire, Engineering, Marine, Liability, etc.). Strong knowledge of policy coverage, clauses, and regulatory compliance. Excellent communication and client handling skills. Strong coordination skills with surveyors, loss assessors, and insurers. Analytical mindset with high attention to detail. Proficiency in Excel and claim management tools. Ability to handle high-pressure situations and complex claims independently.

Key Responsibilities: Facilitate smooth onboarding processes, ensuring new customers fully understand and leverage our products and services. Maintain regular communication with clients, providing proactive support and addressing inquiries promptly to ensure high levels of customer delight. Identify and pursue opportunities to cross-sell and upsell relevant products, ensuring customer needs are comprehensively addressed. Effectively manage revenue collection, ensure timely payments, and conduct rigorous follow-up for overdue invoices, maintaining revenue assurance. Regularly track and report customer feedback and satisfaction levels, highlighting areas for service improvement. Collaborate closely with internal sales, finance, and support teams to address client requirements and ensure seamless customer service delivery. Preferred candidate profile Minimum 2-4 years of professional experience, specifically in customer service, account management, or customer success roles, with mandatory experience in payment collections. Proven ability to successfully manage client relationships and drive customer retention and growth. Exceptional communication and interpersonal skills; proficiency in English and at least two South Indian languages is essential. Strong negotiation skills, especially related to payment and collections. Adept at problem-solving and handling customer grievances professionally and efficiently. Detail-oriented with strong organizational and time management capabilities. Proficiency in CRM tools and Microsoft Office Suite (Excel, Word, PowerPoint).

3 to 3.2LPA with variable 15 % of annual CTC 9 hrs (including 1 hour break) 6 days working rotational shift & 1 rotational off Excellent communication Skills. – ( ENGLISH AND HINDI: MANDATORY) Preferable experience in Voice Process Required Candidate profile PUC / Graduation Any Customer Support exp - (6 Months - 2 Yrs) Freshers are also eligible Rotational week off Handling Escalations Experience from Insurance industry is added advantage

Job Summary Are you a customer-focused professional with a passion for advocacy, leadership, and excellence? Do you thrive in a high-achieving, growth-oriented culture where you can be confident and have a clear sense of purpose? Would you enjoy building camaraderie with a team of diverse people from around the world who share the drive to be trusted strategic advisors to executives in high-impact situations? If so, we invite you to consider joining NetApp’s Customer Assurance Program (CAP) team! CAP is a global autonomous team of advocacy champions whose primary purpose is to sustain customer confidence and trust in NetApp. CAP serves as the highest level of escalation within NetApp, activated by exception when standard channels have proven inadequate. Once CAP accepts an engagement, the CAP Manager advocates for the best interests of both customer and NetApp while owning, managing, and resolving critical situations with a holistic ownership mindset, striving to turn risks into high-impact opportunities. In addition to escalation management, a CAP Manager will also have opportunities to lead or actively participate in continuous improvement projects and initiatives, championing the voice of our organization and customers. This provides further opportunities to lead global cross-functional teams, proposing new ideas, identifying root causes and systemic issues, recommending and implementing process improvements, and driving organizational change to enhance NetApp's support quality. Job Requirements Key Responsibilities Own and drive the resolution of critical customer escalations with end-to-end accountability, ensuring alignment with NetApp’s strategic goals. Conduct holistic situation appraisals and problem analyses to uncover specific customer pain points and drive resolution strategies that deliver long-term value. Lead diverse, cross-functional virtual teams across geographies, time zones, and cultures to resolve complex technical and business challenges, ensuring alignment with organizational priorities. Build trusted and sustained relationships with stakeholders across NetApp, customers, and partners, securing their commitment to expedite resolution and drive systemic improvements. Act as a strategic advisor to executives, confidently managing expectations, providing actionable insights, and serving as the primary point of contact throughout the CAP engagement. Develop and execute resolution plans that balance time, cost, and customer satisfaction, while identifying risks and implementing mitigation strategies to achieve sustainable outcomes. Communicate effectively with multicultural, cross-functional audiences at all levels, delivering clear, concise updates in both verbal and written formats. Simultaneously manage multiple high-impact escalations, projects, and initiatives, driving outcomes that align with NetApp’s strategic objectives. Document processes and resolutions with precision and clarity, ensuring insights are leveraged for continuous improvement and alignment with organizational goals. Identify systemic trends and root causes of escalations, driving improvements across “People, Processes, and Products” to enhance customer satisfaction and operational efficiency. Lead or contribute to CAP's continuous improvement initiatives and strategic projects, aligning outcomes with NetApp’s organizational vision and goals. Required Skills and Attributes Be flexible and adaptable in fast-paced, volatile situations, quickly understanding escalation landscapes and adjusting to evolving changes and customer expectations Develop and maintain strong relationships with key cross-functional stakeholders Exhibit executive presence with excellent verbal and written communication skills, consistently delivering high-quality outputs Communicate effectively under pressure, regardless of audience or issue complexity Embody a "whatever it takes" attitude to remove obstacles, gain buy-in, and convey urgency in any situation, executing tasks with efficacy, accuracy, and consistency Demonstrate strong situational and cross-functional leadership when managing escalations or projects and initiatives, owning and driving resolutions Think and act as an owner, taking initiative and personal responsibility for your own work and holding others accountable for theirs as the situation requires Maintain diplomacy, assurance, and calm under pressure, balancing empathy and assertiveness when conveying needs and making challenging decisions Embrace a growth mindset, viewing challenges as opportunities to learn and grow Collaborate and leverage the strengths of others to achieve better outcomes Foster an environment where others feel inspired to be their best selves Possess strong time management skills to handle multiple complex issues simultaneously across various time zones Holistically evaluate and clearly communicate the implications of decisions made during CAP engagements Learn core technical knowledge of NetApp products and solutions. Desired Experience and Education History of at least 8-10 years’ work experience in the high-tech industry*. Proven record of leading globally distributed teams in support of Fortune 500 companies. Demonstrated ability in restoring and/or maintaining trust with customers at all levels. Extensive experience owning and resolving complex and/or critical situations. Strong background in delivering high-quality output to executive audiences. Skilled at influencing senior leadership and customers towards win-win agreements for successful outcomes. Proficiency in Microsoft 365 Suite and fundamental knowledge of storage infrastructure technologies. *A combination of relevant education, training, and/or certifications, along with industry experience, may be considered instead of the required 8-10 years of work experience. About NetApp NetApp is the global Intelligent Data Infrastructure leader enabling organizations to manage any data, for any application, anywhere it’s needed - optimized, secured, and protected by intelligence. Only NetApp provides a silo-less approach combining unified data storage with enterprise-grade storage service natively embedded in the world’s biggest clouds. We offer integrated data services with built-in data resilience, policy-based governance, and CloudOps solutions with AI-powered optimization of on-prem and cloud infrastructure. Our company values – put the customer at the center, care for each other and our communities, build belonging every day, embrace a growth mindset, think and act like owners – inform every decision we make, from customer interactions and social causes to designing solutions and supporting our employees What NetApp Offers: Impactful Work: Be part of a team that directly influences customer satisfaction, organizational developments, and loyalty, making a real difference in customers’ experience with NetApp Career Growth: Opportunities for professional development and career advancement within a global, innovative company Collaborative Culture: A supportive and inclusive work environment where your ideas and contributions are valued.Work-Life Balance: Flexible work arrangements and a commitment to work-life balance.

Foams India is looking for Zonal Manager to join our dynamic team and embark on a rewarding career journey Strategic Planning: Develop and implement strategic plans and initiatives for the assigned zone in alignment with the organization's overall objectives Define goals, targets, and performance metrics to drive business growth and profitability Team Management: Manage and provide leadership to a team of branch managers or regional managers within the zone Set performance expectations, provide guidance, and support their professional development Foster a high-performance culture and ensure effective collaboration among team members Operations Management: Oversee the day-to-day operations of branches or locations within the zone Monitor operational performance, analyze key metrics, and take necessary actions to optimize efficiency, productivity, and customer satisfaction Sales and Business Development: Drive sales growth by setting sales targets, analyzing market trends, and identifying opportunities to expand the customer base Develop and implement effective sales strategies and promotional campaigns to achieve revenue goals Customer Relationship Management: Maintain strong relationships with key customers and stakeholders within the zone Ensure excellent customer service standards are upheld and address any customer concerns or issues promptly Budgeting and Financial Management: Develop and manage the annual budget for the zone Monitor financial performance, analyze variances, and take corrective actions to ensure profitability and cost-effectiveness Approve expenditures and ensure adherence to financial policies and guidelines Performance Monitoring and Reporting: Regularly review and analyze performance data, market trends, and competitor activities to evaluate the zone's performance Prepare and present reports to senior management, highlighting achievements, challenges, and recommendations for improvement Compliance and Risk Management: Ensure compliance with company policies, legal requirements, and industry regulations within the zone Identify and mitigate potential risks and ensure that adequate controls and procedures are in place Stakeholder Engagement: Collaborate with internal stakeholders, such as sales teams, marketing, HR, and finance, to align strategies, share best practices, and drive operational excellence Represent the organization at external events, conferences, and industry forums Continuous Improvement: Identify opportunities for process improvements, cost savings, and operational efficiencies within the zone Implement best practices, standardize processes, and foster a culture of continuous learning and development

OMX Technologies is looking for Telecaller to join our dynamic team and embark on a rewarding career journey Make outbound calls to customers to promote products and services, or follow up on recent purchases. Respond to customer inquiries and provide information about products and services. Resolve customer complaints and provide appropriate solutions. Keep records of all customer interactions and transactions, updating customer information in a database as necessary. Meet and exceed sales and customer satisfaction targets. Continuously improve product and service knowledge to provide accurate information to customers. Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings. Follow all company policies and procedures, including those related to confidentiality and data security. Participate in training and development opportunities to improve skills and knowledge. Adhere to schedules and work efficiently under pressure to meet deadlines. A telecaller is one who makes outbound calls to inform or promote the companys product or service. They are responsible for carrying out, and handling the sales deals entirely over the phone.

Foams India is looking for Associate Store Manager to join our dynamic team and embark on a rewarding career journey Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Ensuring store compliance with health and safety regulations. Developing and arranging promotional material and in-store displays. Preparing detailed reports on buying trends, customer requirements, and profits. Undertaking store administration duties such as managing store budgets and updating financial records. Monitoring inventory levels and ordering new item

Worldview Education is looking for Associate - Business?Development / Sales (MENA?Region) to join our dynamic team and embark on a rewarding career journey Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the companys products/services addressing or predicting clients objectives Prepare sales contracts ensuring adherence to law-established rules and guidelines Keep records of sales, revenue, invoices etc. Provide trustworthy feedback and after-sales support Build long-term relationships with new and existing customers Develop entry level staff into valuable salespeople

Worldview Education is looking for Associate - Business Development /?Sales to join our dynamic team and embark on a rewarding career journey Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the companys products/services addressing or predicting clients objectives Prepare sales contracts ensuring adherence to law-established rules and guidelines Keep records of sales, revenue, invoices etc. Provide trustworthy feedback and after-sales support Build long-term relationships with new and existing customers Develop entry level staff into valuable salespeople

We are looking for a team member who must be self-disciplin and have passion for sale and she/he must believe to establish himself a competitive and trustworthy Sales Professional. She/he must take responsibility to build up company's business activities. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction. Mission A world-changing technology startup and are passionate about business development and sales require Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products/ services Participate on behalf of the company in exhibitions or conferences. Negotiate/close deals and handle complaints or objections Create frequent reviews and reports with sales and financial data Have to work under presure. Ensure the availability of stock for sales and demonstrations Collaborate with team to achieve better results Development of new channels for sales and marketing Follow-up for sale completion and payments

CalibroMeasure Equipments Pvt. Ltd. is looking for Technical Sales Engineer to join our dynamic team and embark on a rewarding career journey Identify potential clients and build relationships with them Develop and maintain a deep understanding of the company's technical products or services Provide technical support and guidance to customers Collaborate with the sales team to develop and implement sales strategiesParticipate in sales meetings and presentationsPrepare and deliver technical presentations to customers Respond to customer inquiries and provide product demonstrations Develop and maintain product knowledge and stay up-to-date with industry trends and best practices Develop and maintain customer relationships to ensure customer satisfaction and repeat business Work with cross-functional teams to address customer needs and issues Prepare and submit sales reports and forecasts to management Strong presentation skills and ability to communicate technical information to both technical and non-technical audiences Excellent communication and analytical skills BE Mechanical Excellent communication skills Ready to travel to customer locations in India Know-how of gear industry, functional knowledge of metrology, experience in sales of Industry 4.0 solutions will be added advantage

Background : Worked as sales consultant, interacting face to face with the customers Industry: Automobile/ Retail/ Hospitality/ Aviation/ Service Industry etc. Qualification : : Min. Graduation Competency Required : - Result oriented - Team player - Good Product knowledge & flair for automobile industry - Preferably having operational knowledge on retail finance, Insurance exchange etc. - Customer Centric - Valid car driving license is compulsory Responsibilities: Achieve Enquiry, Test Drive, Booking and Retail Targets Pre Sales : Lead generation / Referrals/ Offering Test Drives to customers Sales : Cars/ Accessories/ Exchange/ Finance/ Insurance/ Maruti Suzuki Rewards Post Sales : Delivery / Post Sales follow-up Understands Customer's requirement for finance & Guides Customer on options/ documentation basis his profile. Keeping track of Customer's car related requirements & keeping him posted with regular updates Responsible for Customer Satisfaction & long term relationship building Ensuring NEXA Experience and Zero Customer Complaints

Responsible for overall Operational Efficiency of the Zone. Ensure stock availability on the floor including proper Product handling. Managing and Improving the Customer satisfaction. Improve the Customer Service by tracking and resolving Customer grievances. Improve Team members operational efficiency through Training and coaching. Managing, Motivating and Mentoring the Team. Control of Shrinkage. Ensure to update the all relevant documents and registers. To follow the defined SOPs.

Kindly share your resume on sv11@svmanagement.com Job Purpose: To provide Aftermarket support to Customers of respective geography and on time restoration of Engines / DG (Diesel Generator) sets. Main Accountabilities Operations On time restoration of engine / DG sets in coordination with respective service dealers. Ensure execution of AMC (Annual Maintenance contracts) as per agreement. Guide dealer technicians on trouble shooting. Providing Field training to dealer technicians. Handling customer complaints Processing dealer warranty / Free service claims, Raise online PPR (Product Performance Report) for warranty claim value Dealer Score Card Audit (Service Mtkg, Service Initiatives, HR initiatives, Branding) Dealer Parts MSL (Minimum Stock Level) Audit, Conducting Service Campaign Work on dealer viability improvement, Meet Customer satisfaction targets of the region. Support for warranty cost reduction. New Product Stabilization Monitor & appraise new product performances to internal teams (Program, PD, Mfg) through Product Quality Review Meetings. Carryout field retro-fitments and modifications to improve product performance and customer satisfaction.