20503 Customer Satisfaction Jobs - Page 5

Customer Support Executive (English & Hindi) - Experienced Greetings from Personal Network ! We are hiring experienced professionals for a Domestic Customer Support Voice Process with a reputed multinational organization in Bangalore . This opportunity is ideal for candidates who already have experience in customer support or BPO voice processes and are now looking for career stability, professional growth, and long-term advancement . This role offers exposure to structured operations, defined KPIs, and internal growth opportunities within a strong corporate environment. Job Location: Bangalore Shift: Rotational Day Shifts (No Night Shifts) Key Responsibilities: Handle inbound and outbound c...

Oversee collections and meet collection goals for the designated projects. Keep a consistent customer interaction whether in-person, on the phone, through email or in paperwork. Make sure all customer transactions are documented promptly & correctly.

About the team The Transfer Agency is a division responsible for Transaction Operations, Processing and associated functions of mutual funds for various clients. At FIS we provide a service to clients via various channels like Transaction processing, Chat etc. Customer support may include but not limited to Accounts set up, Shareholder data maintenance, overall record keeping. What you will be doing : Verifying and inputting customer requests to ensure information is correct and in good order, and takes appropriate action. Performing quality control activities to ensure quality standards are met. Producing template email or written correspondence to customers, when appropriate Adhering to al...

Educational Requirements Bachelor of Engineering,BTech,BCA,MCA,MSc Service Line Application Development and Maintenance Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guid...

Educational Requirements Bachelor of Engineering,BTech,BCA,MSc,MCA Service Line Application Development and Maintenance Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guid...

Educational Requirements Bachelor of Engineering Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towar...

About The Role Role Purpose The purpose of the role is to drive and improve delivery for mega-gamma/ key growth accounts by providing innovative solutions through automation and next generation technologies, ensuring right talent supply chain to enhance customer satisfaction and lead organic growth. Do Delivery Management Ensure seamless delivery of projects in a Mega ?¢?? Gamma/ Key Growth Account Drive and deploy account/ project delivery structure by evaluating the budget, costs, risks and staffing requirement Ensure 100% compliance to Project SLA?¢??s, information security protocols etc (all customer?¢??s contractual obligations) Monitor and take appropriate actions on internal and exter...

About The Role Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain ?¢?? from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps too...

About The Role Role Purpose The purpose of the role is to drive and improve delivery for mega-gamma/ key growth accounts by providing innovative solutions through automation and next generation technologies, ensuring right talent supply chain to enhance customer satisfaction and lead organic growth. Do Delivery Management Ensure seamless delivery of projects in a Mega ?¢?? Gamma/ Key Growth Account Drive and deploy account/ project delivery structure by evaluating the budget, costs, risks and staffing requirement Ensure 100% compliance to Project SLA?¢??s, information security protocols etc (all customer?¢??s contractual obligations) Monitor and take appropriate actions on internal and exter...

About The Role Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain ?¢?? from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps too...

About The Role Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain ?¢?? from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps too...

About The Role Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain ?¢?? from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps too...

About The Role Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain ?¢?? from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps too...

About The Role Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain ?¢?? from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps too...

Essential Functions Ensure that calls are handled as per standard and defined procedures, assigned customer satisfaction, lead generation and efficiency goals are met, the quality of customer / third-party interactions is in compliance with pre-defined parameters, all protocols are followed for ensuring that the rescue is completed in a timely and efficient manner, Maintain a one-call resolution mindset This includes the ability to identify when dispatch needs escalation to internal support team, supervisor or manager on duty Focus on customer satisfaction through active listening, accurate and efficient need identification, empathy, rapport building, clear and effective communication and ti...

Job Description Position Title: Customer Support Executive - L1 Technical Support Experience Required: 1-2 years Salary: 20,000 (Gross) Location: [Byculla] Role Overview We are seeking a proactive and customer-focused L1 Technical Support Executive to join our support team. The ideal candidate will provide timely and effective assistance to customers, resolving technical queries and ensuring high customer satisfaction. Key Responsibilities Handle 35-40 customer calls per day with proper resolution. Provide technical support for computers, operating systems (Windows Mac), and software issues. Communicate effectively with customers in English and Hindi (other South Indian languages are an adde...

Job Description:- Lead and manage a team of Relationship Managers Society Painting. Foster a positive and collaborative work environment. Provide guidance, mentorship, and support to team members for achieving departmental goals. Build and maintain strong relationships with clients, contractors, and other stakeholders. Ensure exceptional customer satisfaction through effective communication and problem resolution. Identify opportunities for business growth and network expansion within the commercial painting industry. Develop and nurture strategic partnerships to enhance the company s market presence. Analyze existing processes and workflows to identify areas for improvement. Implement effic...

Hiring for an Product based Insurance company- permanent role Experience: 8-12 years (relevant project management experience) Java development experience is mandatory Job Location: Mumbai/Pune (May get posted at client site across the world during the period of assignment. The job may involve travel.) We are looking out for Project Managers/Project Lead to lead an Engagement who are technically sound with good communication skills and a close fit to the job description below: Single point responsibility for the engagement Fulfilment of engagement commitments - timelines, deliverables, quality, process compliance Maintain customer satisfaction level for the engagement Plan activities for the ...

Position: Business Development Manager Experience: 5+ years Industry: IT (IT Networking/Infrastructure- Preferable) Location: Goregaon, Mumbai Strategically working mainly with Enterprise Accounts for pitching the right IT Infrastructure solutions. Responsible for acquiring and developing new business through team. Responsible for achieving gross margin and team sales target. Conduct research to identify potential new markets, competitors activity and customer needs. Managing product portfolio, pitching right product after analysing customer requirement. Sending proposal. Build long-term relationships, enhancing revenue and new orders from existing customers. Develop a growth strategy focuse...

Any sales candidate with 1 year experience and accounting knowledge is must vehicle and DL and Good communication in English and Regional languages are must. Vacancy = Pune -1, Ahmedabad -1, Noida 1, Navi Mumbai 1 Salary upto 3-4 LPA (Fixed) Deploy the financial solution to digitize the functionalities of a society is the primary responsibility Meet clients, execute effective product demonstrations, emphasize product features and benefits with focus on creating value for thesolution Connect with committee members of societiesto understand scope of business and their expectations Prospect, educate, qualify, and generate opportunities to improve customer satisfaction. Ensure new feature adopti...

Need candidates with good English communications Should have telesales/Education counseling experience Age should be under 35 Should be confident and smart Education Minimum HSC Salary From 15K to 25K in hand per month for Domestic depending on the experience and interview evaluation. From 20K to 35K in hand for I nternational depending on the experience and interview evaluation. Location Mumbai (Andheri East- Marol Naka) Total requirements- Around 30 on an immediate basis Mode of Interview- Face to Face Address 2nd Floor, Vaman Techno Center, Makwana Rd, Gamdevi, Marol, Andheri East, Mumbai, Maharashtra 400059 Please find the JD and details below To utilize outbound calls to cross-sell and ...

Pay: 10,000.00 15,000.00 per month About the Role We are looking for enthusiastic and detail-oriented Customer Support Executives to join our growing team. This role requires strong written communication skills, fast and accurate typing ability, and a willingness to provide excellent customer service. If you are a fresher or have up to 6 months of experience in support roles, we d love to hear from you. Key Responsibilities Handle customer queries and support requests efficiently. Communicate with customers primarily through written channels. Ensure accuracy and timeliness in responses. Maintain high levels of professionalism and customer satisfaction. Requirements Freshers can apply; prior ...

We re Hiring: Customer Support Executive! We are seeking a dedicated and customer-focused Customer Support Executive to join our team and provide exceptional service to our clients. The ideal candidate will have excellent communication skills, problem-solving abilities, and a passion for helping customers resolve their queries efficiently. Location: Bangalore Work Mode: Work From Office Role: Customer Support Executive Salary 10k to 18k What You ll Do: Handle customer inquiries via phone, email, and chat Resolve customer issues and complaints promptly Maintain accurate records of customer interactions Collaborate with internal teams to ensure customer satisfaction Follow up on customer cases...

The role involves working with existing insurance customers to provide service support while driving upselling and cross-selling of life insurance products. Manage and service existing insurance customers provided by the company Required Candidate profile Min 1 yr of field sales experience Experience in BFSI / Life Insurance / Insurance Sales is mandatory Must be comfortable with field sales activities Two-wheeler (bike) is mandatory

Design build a Same-day delivery network in the particular region including that of the network of last-mile delivery stations the team. Lead coach team of Team Leaders and Operations Executives to deliver the highest level of customer satisfaction with a clear focus on on-time delivery as north star metric. The right individual will have solid business judgement, effectively communicate team goals, and drive a fast-paced organisation to deliver results with a focused and pragmatic approach to the business. Achieve operational excellence and drive process improvements which are scalable. Implement roster planning schedules build monitoring systems to ensure timely delivery of orders based on...