2998 Customer Satisfaction Jobs - Page 4

Date Posted: 2025-06-05 Country: India Location: 423, DLF Qutub Plaza, DLF Qutub Enclave Phase I ,Gurgaon, India NE Sales Generating enquires and finalization of orders, Contract Management, supporting sales and marketing functions, Forecasting and target setting. Meeting customers, architects and consultants to assess their requirements, Developing and increasing customer database. Establishing product strategy for allotted territory or account depending on market trend. Identifying and maintaining rapport with key persons in major customer organizations, Keeping customer informed, updated and equipped with product development and literature. Market survey, Knowing competitors, Generating and attending new inquiries, preparing sales negotiation data sheet. Preparing and submitting model elevator proposal, Preparing and submitting tenders, attending pre-bid meetings, tender opening, attending negotiation meeting. Follow up on proposals and tenders, Negotiation and finalizing of orders, Processing of orders received. Achieving minimum 90% target set for the year. Push for Gen2 bookings. Co-ordinate SIP meetings. Ensure customer visits as per guidelines for self and team. Ensure professionals are released in line with expected market. Liasoning with Construction Dept. with a view to have effective contract management. Customer satisfaction is the bottom line of all activities and systems designed and implemented timely and mutually acceptable resolution to customer complains. A Create safety awareness amongst all customers. Today, our focus more than ever is on people. As a global, people-powered company, we put people passengers, customers, and colleagues at the center of everything we do . We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here . .

Based out of our Regional Sales Office in Mumbai, the Senior Sales Manager is responsible for proactively soliciting and managing sales and catering opportunities while building long-term customer relationships to achieve the hotels revenue goals. The role involves developing strategic sales plans, identifying new business opportunities, and collaborating with internal teams to enhance sales performance and customer satisfaction.

Clinical Support & Education: Provide clinical support during the initiation and maintenance of CRRT. Deliver education and training to ICU nurses, nephrologists, intensivists, and dialysis staff. Maintain up-to-date clinical knowledge and share best practices with hospitals. Therapy Implementation & Protocol Support: Support new customer onboarding including setup, device verification, and in-service training. Collaborate with hospitals to develop and implement CRRT protocols and guidelines. Provide recommendations on anticoagulation strategies, fluid management, and machine settings. Product Expertise & Troubleshooting: Serve as a technical and clinical expert for CRRT machines, disposables, and software. Assist in troubleshooting clinical or technical issues with CRRT delivery. Coordinate with Service Engineers for device integration. Collaboration & Field Support: Work closely with Sales, Marketing, and Medical Affairs teams to ensure clinical alignment. Attend conferences, workshops, and product demonstrations as needed. Assesses on a continuous basis customer satisfaction and operational effectiveness to ensure optimal care and delivery. Documentation & Compliance: Document training sessions, support visits, and clinical outcomes. Ensure ethics & compliance with company policies and healthcare regulations. Ensuring that work unit activities, penetration, and/or quality indicators are documented in accordance with organizational guidelines.

JOB SUMMARY Direct customer service and sales to existing MLI customers through relationship building. Existing Customer database will be provided by company. KEY RESPONSIBILITIES Service through relationship management Establishing and strengthening relationship with the allocated customer base. Ensure retention of his/her allocated Book of Relations (existing customer database). Act as single point of contact for customers for any customer walk-in/query/complaint. Identify financial goals of customers and providing financial planning assistance. Competition Analysis for giving professional advice to customer Fix self-appointments every day from the given customer database as per the campaign Sales Focus on cross-sell & up-sell opportunity in allocated customers and walk-ins MEASURES OF SUCCESS TAT adherence for updating System - CSG Successful completion of cross-sell/ up-sell Business Goals month on month Collection of payment/premium from 91-180 days due policies Complaint Resolution /Customer satisfaction Achievement of Retention Targets > 45 unique customer meetings in a month More than 90% attendance (of total working days) Successfully score >=80% in the Functional Trainings imparted DESIRED QUALIFICATIONS AND EXPERIENCE Graduate with 1 - 3 years experience in sales of Insurance/ Mutual Fund/ CASA/ Investments/ Loans/ Real Estate. Minimum 6 months exposure to Life Insurance Age Bracket 25-32 years Must own a conveyance KNOWLEDGE / SKILLS / ABILITIES Process & Result orientation Customer centricity & relationship building Basic Computer Knowledge. Good communication skills- English and regional language

Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value. Responsibilities and Duties: As a Renewals Specialist Intern, you will be part of the Renewals organization at Calix, which is responsible for driving customer loyalty and retention, maximizing recurring revenue, and ensuring customer satisfaction. You will work closely with the Renewals Specialists and other internal teams to: Understand the overall concept of the company, including the brand, customers, product goals, and all other aspects of service. Review and research accounts, opportunities, and contracts. Prepare renewal and true up quotes, amendments, and proposals. Update and maintain accurate data and records of activities in Salesforce. Align with internal stakeholders through various communication methods. Accept designated, business-focus projects to research, propose ideas and solutions, and present final project during the internship. Provide feedback and suggestions to improve the process. Qualifications: To be successful in this role, you will need: 6 months to 1 yeas of work experience preferably in a customer focused role, understanding of technology is a plus. Bachelors or masters degree in business, marketing, communications, technology or a related field. Excellent verbal and written communication skills. Ability to work independently and collaboratively in a fast-paced environment. High attention to detail and accuracy. Understanding of Microsoft Office. Salesforce knowledge a plus!

Freshers to 5yrs of experience with Customer Support * Experience in an International Voice Process. The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels. Candidates who have experience into domestic Voice Process can be considered as freshers. Provide customer support and resolve customer queries via call. Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed. Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues. Candidate should be flexible to work in 24*7 environments (US Shift).

Freshers to 5yrs of experience with Customer Support * Experience in an International Voice Process. The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels. Candidates who have experience into domestic Voice Process can be considered as freshers. Provide customer support and resolve customer queries via call. Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed. Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues. Candidate should be flexible to work in 24*7 environments (US Shift).

The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from branches across India and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank. About the Role Officer Sales are a part of the Banks front-line sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. Officer Sales are responsible for selling banking and investment products and services to customers based on their needs. They are also responsible for handling customer queries to ensure customer satisfaction. This is a pure sales job and involves daily customer reach-outs & travelling Key Responsibilities Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. Manage business relations with existing customers to increase the depth of existing relationships. Achieve sales targets as assigned by the organization monthly as per Grade Matrix (BDE, Officer and AM Sales) Record and track all engagement activities through the CRM system. Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Optimal qualification for success on the job is depends on Grade offer to: Officer Sales-2 : Graduate with more than 1 year of experience (upto 2 years) Officer Sales-1 : Graduate with less than 1 year of experience Role Proficiencies: Good communication (both verbal and written) skill in both English and the local language. Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines. Ability to work successfully as a part of a team. High sales orientation to meet the sales targets consistently. Ensure resource should have the recommended Model Device and Android Version- Model 1-OPPO, VIVO, MI, 1+, Samsung and Realme. Android Version- 10/11/12/13.

We are seeking energetic and customer-focused Client Support Representatives to join our growing team. You will play a key role in supporting our trader community by providing timely assistance and ensuring excellent customer experience. Ahmedabad, Gujarat GJ, India 07/01/2025 12:16:09 Job Detail | Silent Infotech Client Support Representative (Customer Service) 0 3 Years (Freshers can also apply!) Job Description We are seeking energetic and customer-focused Client Support Representatives to join our growing team. You will play a key role in supporting our trader community by providing timely assistance and ensuring excellent customer experience. Responsibilities Handle client queries through calls, emails, and follow-ups. Provide prompt and effective solutions to customer concerns. Collaborate with internal teams to resolve technical or service-related issues. Maintain accurate records of client interactions and support activities. Assist in improving support processes for better customer satisfaction. Skills Strong verbal and written communication skills. Ability to multitask and stay organized in a fast-paced environment. Positive attitude with a focus on problem-solving and empathy. Experience in customer service or client-facing roles is a plus. Qualifications MBA (Marketing) / BBA (Marketing) / Bachelor s degree in a relevant discipline.

Handling all the operation of IT & BMS Record keeping of devices - RGP, returned devices etc. To ensure up keeping of all devices at customer end Customer grievance handling Work as single window for all customer complaints Coordination with technical team for resolving customer issues To understand cause & decide device replacement / repair on site Establish relationships with the Business partners. Ensure 100% customer satisfaction Timely processes of purchase orders and quotes Establishing and maintaining strong relationships with key internal and external stakeholders Requirements BE or B.Tech in Mechanical Engineering or Industrial engineering with 8+ years of experience in customer success and operations role preferably in APAC Market. Preferred currently working with fleet owners or product company and has APAC Market experience. Mechanical knowledge within the transport equipment and/ or automotive industry.

We are looking for Project Engineer, DCS to be based in Pune, India. This position reports to Engineering Manager, Projects . In this position you will have opportunity to work as an individual or in a team who possess technical responsibility for the delivery of Valmet DNA Distributed Control Systems (DCS). In this position, you will be required followings: Work Experience You must have experience on DCS systems mainly working in Pulp and Paper process/Power plant operations. Major Responsibilities: Participates in the planning of the project with the project manager with respect to the goals of the project, overall scheduling, risk analysis/contingency plan, and installation checklists. Participates in the Definition phase of the project. Understanding the technical scope as defined in the contract, attending customer kick of meeting, collects starting information, collects & produces definition material for customer and Sales support. Implementation and supervision of application engineering, ensuring quality of engineering as per definition, logistic order initialization, communication with other engineering teams, pre-FAT inspections, preparing project purchase proposals, FAT plan, attending customer FAT, getting FAT approval from customer, effective implementation for change management and progress reporting. Installation and commissioning of DCS system at site, attends in cold tests and water test runs, carries out necessary changes in applications (SW&HW), updating of project documentation including system drawings, responsible for site safety, progress reports for end customer & Project managers and system handover to customer. Provides feedback of customer s comments for customer satisfaction assessment Participates in transfer to service To succeed this role, you will need: Engineering Graduate (BE) in Instrumentation or Electronics or Electrical from reputed university with relevant experience of 3 5 years Added skills on Safety Systems/ HIMA will be preferred. Experience of project engineering /execution (logic development). Should be willing to travel extensively within India and overseas. We offer: We offer you a rewarding position in a global industry leader in pulp, paper and energy industries with the possibilities to grow professionally. If this sounds like something you are looking for and you are ready to go forward on your career, send your application with your CV via the link provided When everything works together Valmet is where the best talent from a wide variety of backgrounds comes together. With over 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions. Our commitment to moving our customers performance forward requires creativity, technological innovations, service know-how and above all, teamwork. Join the team! www.valmet.com/careers

Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video. We reach every phone on earth. From the lifechanging to the time-saving, were helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact how billions of people engage with their favorite brands. The dream of personalizing content to all 15 billion phones on the planet is no fairy tale! More than 150,000 businesses, including many of the world s largest companies and mobile operators, use Sinch s advanced technology platform to engage with their customers. Moreover, Sinch has been profitable and fast-growing since its foundation. Sinchs core values are Make it Happen, Dream Big, Keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 5,000 employees across 60 different countries. Job Summary: Looking for an energetic, focused, result oriented Sales / Business Development Manager for Kochi location. The incumbent will assess the most beneficial relationship to Sinch India and nurture those relationships into mutually productive arrangements as efficiently as possible with proven experience in new business development, hunting role. Must have exposure to interaction with senior level executives and should have excellent communication & relationship management skills. Job Responsibilities: Actively seek and enable new revenue opportunities, bring new logos onboard. Spearheading the sales and business development strategies to drive revenue growth and achieve organizational goals Build up a strong understanding of Messaging both from a product perspective as well as from a market perspective Work with new and existing clients to drive business and revenue through product enhancement and product marketing Build excellent relationships with customers Building and nurturing relationships with key clients, partners, and stakeholders to foster long-term partnerships and maximize customer satisfaction. Exhibited strong negotiation skills when dealing with challenging customers and facilitated smooth commercial processes in alignment with organizational expectations. Eligibility Criteria: Experience - Min 4 to 8 years of proven experience in Direct corporate Selling. Successful track record in New Acquisition and achieving sales targets. Ability to present and sell with ease. Equally formidable creative, quantitative, and analytical skills. Experience with technology and business development. Target orientation. This is a work from office role (Mon-Fri) based at our office in Thrikkakkara, Kochi. Personal Skills: Strong communication skills, both verbal and written. Strong interpersonal skills to build relationships. Must be confident and assertive. Good collaboration skills to effectively manage internal and external stakeholders. Ability to remain calm under pressure. Being you at Sinch: Were a worldwide group of people, committed to diversity. Were working to offer an increasingly inclusive workplace wherever you are. No matter who you are, youll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us. We re proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, colour, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more. Your life at Sinch: Being a Sincher is all about learning and being in pursuit of new challenges. Working in the offices, at home, or in a hybrid model, that means celebrating change and the unknown, rolling up your sleeves and seeing what impact you can have on the world. The only way is up, and you ll be reaching for the opportunities that match where you want to take your career. It s closer than you think. Are you readyJoin us on our journey! Know more about us: www.sinch.com

Anton Paar India Pvt. Ltd. is a wholly-owned subsidiary of the Austrian company Anton Paar GmbH. Anton Paar develops and produces state-of-the-art laboratory and process instrumentation for research and industry. It is the world leader in the measurement of density, concentration and CO2 and in the field of Rheology. Responsibilities: Job responsibilities will be: Providing service engineering and technical assistance to customers in the installation, calibration, maintenance and repair of measuring instruments Fulfilling all Anton Paar India service processes and guidelines Having a comprehensive technical knowledge of the assigned products Serving as the primary customer contact for technical and service issues for the territories assigned Ensuring that the instruments from the assigned product lines and territory are covered under Annual Service Contract Negotiating and closing service contracts and repair charges with customers Requirements: The candidate should provide: Experience of at least 4 years in the same industry Ability to work independently and responsibly High commitment to customer satisfaction Willingness to travel extensively We offer you: We offer a competitive salary, an outstanding benefits package and an opportunity for professional growth within the Anton Paar organization. Entry: Immediately

Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes. Responsible for managing financial and administrative duties. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Supporting Management of Department Operations and Inventories Manages departmental inventories and assets including par levels and maintenance of equipment. Conducts monthly department meetings with the Banquet captains and employees. Maintains attendance log for banquet employees. Maintains and enforces established sanitation levels. Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc.). Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores. Orders supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs). Uses banquet beverage Use records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor. Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction. Schedules banquet service staff to forecast and service standards, while maximizing profits. Participating in and Leading Banquet Teams Attends and participates in all pertinent meetings. Leads shifts and actively participates in the servicing of events. Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation. Providing and Ensuring Exceptional Customer Service Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Strives to improve service performance. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. Conducting Human Resources Activities Interviews and hires Banquet captains and employees with appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Ensures employees understand expectations and parameters. Observes service behaviors of employees and provides feedback to individuals. Reviews comment cards and guest satisfaction results with employees. Participates in the development and implementation of corrective action plans. Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. .

Job Title Account Executive- Imaging System- Japiur Job Description At Philips, we provide equal opportunities to all our employees and to all eligible applicants for employment in our company , irrespective of age, color, disability, nationality, race, religion, gender, sexual orientation (LGBTQ +), and all aspects that make individuals unique. Encouraging diversity and fostering inclusion are key to our mission of improving the lives of 2.5 billion people a year by 2030 through meaningful innovation. We have fair, transparent, and clear employee policies which promote diversity and equality, in accordance with currently applicable law. For, we believe that life is better when #youareyou.well-being needs. Business title: Account Manager - Imaging System Location : Surat Role Overview: Responsible for the sales in a defined territory Achieves set targets, manages distributors, dealers, prescribing physicians and end users. Develops and Maintains relationship with all the key customers. Illustrative Responsibilities: Responsible for the management of sales to a defined region. Achievement of pre-defined sales volumes and profit goals as per OP Gain and maintain market information and knowledge in order to obtain and maintain the targeted market share in assigned product category Improvement of sales at existing customers, improvement of customer satisfaction. Develops business relationships with medical distributors and dealers and physicians and other hospital authorities in the establishment or expansion of markets in targeted Region. Maintains up to date records of sales activities by distributors and actively works to help dealers increase sale of company products to meet defined objectives. Maintains and informs competition information and other relevant market information on regular basis. Maintains excellent knowledge of company products. The incumbent is expected to have a full understanding and knowledge of Company people and processes as they Relate to customer service, Products, Programs, and Technical support, product financing and shipping. Also responsible for creating mutually beneficial outcomes by helping our customers differentiate themselves and grow their businesses while maintaining acceptable profitability for Company Minimum requirements : Education Any Graduate - Full Time (Preferably BE / Any Science graduation) MBA/PGDM - Preferred. Strong experience with monitoring products, Experience: 8 to 10 years of Sales experience in medical equipments. Relevant experience with hospital monitoring products Competencies: Results & Performance Driven Collaboration & Teaming Self-Awareness & Adaptability

Responsibilities: * Manage customer queries via phone, email & chat * Maintain high client satisfaction ratings * Provide exceptional customer service * Handle complaints professionally * Collaborate with sales team on solutions

Job Description Summary Responsible for wing-to-wing execution of technical projects to deliver high quality outcomes to internal and/or external customers. Partners with functional owner to define requirements. Works with technical team internal and external to the initiative to ensure outcomes delivery on time, within scope and budget and of desired quality. Ensures project management practices are followed and improved as needed. . Job Description Roles and Responsibilities In this role, you will: Collaborate with business and functional partners and technology leadership in specifying requirements Drive technology discussion and strategy in line with business needs Define execution plan and approach based on project scope, expected timeline and available budget/resources Facilitate convergence of functional and technical knowledge Work with technical team often comprising of members of separate organizations to coordinate day-to-day execution as per outlined plan Cooperate with and manage external vendors as required Ensure pre-defined project management processes and practices are followed. Drive simplification and improvement as necessary Support execution team with resolution of roadblocks and interdependencies. Partner with technical and functional teams external to the project to ensure their tasks are completed as required Manage project risks, scope changes and other non-standard events throughout the life of the project Manage stakeholder communication and progress reporting Ensure quality of deliverables is verified and matching stakeholder expectations Track project outcomes realization and customer satisfaction levels through established metrics against service level. Ensure lessons learned are collected Education Qualification Bachelors Degree in with 10+ years of relevant experience. Desired Characteristics Collaborates well with others to solve problems and actively incorporates input from various sources Experience working with others on a global basis Applies knowledge to coach and mentor others Demonstrated customer focus evaluates decisions through the eyes of the customer, builds strong customer relationships, creates processes with customer viewpoint and partners with customers to help shape their future initiatives Excellent analytical and strong problem solving skills -communicates in a clear and succinct manner and effectively evaluates information / data to make decisions, anticipates obstacles and develops plans to resolve, creates actionable strategies and operational plans Change oriented actively generates process improvements, champions and drives change initiatives, confronts difficult circumstances in creative ways, balances multiple and competing priorities and executes accordingly PMP, ScrumMaster or related Project Management certifications Inclusion and Diversity We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you d expect from an organization with global strength and scale, and you ll be surrounded by career opportunities in a culture that fosters care, collaboration and support. #LI-RS1 #Hybrid Relocation Assistance Provided: No

Medybiz Pharma is looking for Project Managers to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post-project evaluation and identifying successful and unsuccessful project elements.

Rightmove Technologies Pvt. Ltd. is looking for Project Manager-ASP .Net to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post-project evaluation and identifying successful and unsuccessful project elements.

Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today s competitive landscape.

We are seeking a seasoned enterprise software sales leader with over 12 years of experience, specializing in SAP solutions. The ideal candidate will drive strategic sales initiatives across the West and South regions, leveraging deep expertise in SAP offerings to build strong client relationships and consistently exceed revenue targets. Key Responsibilities: Drive sales growth for SAP solutions, including S\/4HANA, SAP Grow, SAP CX, and SAP BTP across West and South India. Develop and execute effective sales strategies aligned with business goals. Identify and pursue new business opportunities, expanding the client base in the assigned regions. Build and maintain trusted advisor relationships with key stakeholders across mid-sized and large enterprises. Deliver compelling presentations, demos, and value propositions to clients. Collaborate with internal teams to ensure seamless delivery and customer satisfaction. Mentor junior sales professionals and contribute to team development. Key Requirements: Minimum of 12 years of enterprise software sales experience, with a strong focus on the SAP ecosystem. Deep knowledge of SAP offerings, including: SAP S\/4HANA Intelligent ERP suite. SAP Grow Solutions for mid-sized enterprises. SAP CX Customer Experience solutions (Marketing, Sales, Service, Commerce). SAP BTP Business Technology Platform for integration and innovation. Proven track record of exceeding sales targets and driving revenue growth. Excellent communication, presentation, and negotiation skills. Strong professional network across West and South India. Experience in team management and mentoring is a plus.

ICE is a member of the Fortune 500 and a leader in financial technology, owning and operating exchanges and clearing houses for financial and commodity markets, including futures, equities, options, energy, and credit, as well as the New York Stock Exchange. EUC plays a part in helping all teams do their jobs better, and we collaborate with our technology leaders as they transform the world s financial markets. Intercontinental Exchange is seeking a motivated End User Computing Engineer to be part of a global team responsible for supporting and advancing our global corporate computing environment. ICE s End User Computing group has reach into every aspect of our fast-paced, dynamic company, using cutting-edge technology and tools to provide for the needs of our users and the company. The ideal candidate is technically proficient and carries an eager attitude, thorough professionalism, and solid communication skills. Responsibilities Be part of a matured and experienced Global End User Computing team, balance technical problem-solving, customer service, and collaboration to ensure that the users throughout the organization can access and utilize the hardware and software they need for work. Demonstrates a sense of urgency - Takes ownership of Incidents/ Requests and provides smart resolution so that the end user productivity is not impacted. Finds creative solutions - Improves processes and share innovative ideas. Is clear and accurate in verbal and written communication - Listens to peers and supports employees - Follows directions and provides useful feedback. 24x7 support coverage, hence candidate should be comfortable working in shifts including weekends. Provide end user hardware, software, network, and server support for mostly Windows and some Mac devices Receive and manage incoming queries (Incidents/Requests) from users, via chat, emails & web tickets, also if required call end users. Use experience and good judgement to prioritize issues appropriately and escalate when necessary Focus on customer satisfaction, while interaction with the users and working on the queries. Maintain users, groups, and distribution lists Provision and troubleshoot file and print servers on the network Install/ uninstall, repair, update Windows 10 software. Provide support in configuring and setting up Apple, Android, and other mobile devices Basic experience in troubleshooting VDI environment. End-user VPN related connectivity resolution. Mentors other EUC Analysts in groups and individually Effectively documents and publishes role and team responsibilities and repeatable processes Takes initiative to learn and perform Senior EUC Analysts core duties Desirable Knowledge and Experience College degree in Engineering, MIS, CIS, or related discipline 3+ years hands-on experience in a technical support/ Service Desk/ End User Computing Environment. Familiarity with Service management tools, Active Directory and End point management tools Knowledge on Windows & Mac operating systems

Customer Success Manager - Navishaa.com - A Cloud Integration Company Customer Success Manager Customer Success Manager Job Summary: We are looking for a passionate and experienced Customer Success Manager to join our team. The ideal candidate will be responsible for ensuring our customers achieve their desired outcomes and maximize the value of our products and services. This role involves building strong relationships with clients, providing proactive support, and driving customer retention and expansion. Key Responsibilities: Customer Relationship Management: Build and maintain strong, trusted advisor relationships with key stakeholders and decision-makers. Understand customer goals, challenges, and expectations to deliver personalized support and solutions. Onboarding and Adoption: Lead the onboarding process for new customers, ensuring a smooth transition and successful implementation of our products or services. Educate customers on best practices and use cases to drive product adoption and value realization. Customer Advocacy: Act as the voice of the customer within the organization, advocating for customer needs, feedback, and feature requests. Collaborate with cross-functional teams (e.g., sales, product, support) to address customer issues and enhance the customer experience. Renewals and Expansion: Proactively monitor customer health and engagement to identify risks and opportunities for renewal and expansion. Work closely with the sales team to drive upsell and cross-sell opportunities based on customer needs and usage patterns. Customer Success Metrics: Define and track key metrics (e.g., Net Promoter Score, customer satisfaction, renewal rate) to measure and improve customer success outcomes. Prepare and present regular reports on customer success activities and outcomes to leadership. Continuous Improvement: Stay updated with industry trends, best practices, and technology advancements in customer success management. Recommend and implement process improvements to enhance customer satisfaction and retention. Qualifications: Education: Bachelor s degree in Business Administration, Marketing, Communications, or related field. Experience: 3+ years of experience in customer success, account management, or a similar client-facing role. Proven track record of managing customer relationships and driving customer retention and expansion. Skills and Competencies: Strong interpersonal and communication skills, with the ability to build rapport and trust with customers. Excellent problem-solving and analytical skills, with a data-driven approach to decision-making. Ability to manage multiple priorities and thrive in a fast-paced environment. Knowledge of CRM software (e.g., Salesforce, HubSpot) and customer success tools is a plus. Preferred Qualifications: Experience in the technology industry or with SaaS products. Certification in customer success or account management (e.g., Customer Success Manager Certification). Familiarity with customer success methodologies (e.g., Customer Success Playbooks). how can we help you? We help our customers gain maximum benefits and reduce cost to IT by providing them cost-effective cloud and business suite services.

Business Development Associate sales pune fulltime Undergraduate 0 - 0 About the Role We are looking for a passionate and results-driven Business Development Associate to join our high-growth team! In this strategic role, you ll identify market opportunities, drive revenue through smart sales strategies, build and maintain client relationships, and collaborate across teams to fuel business expansion. With over 1+ years of experience in sales or business development, you should be a strong communicator, skilled negotiator, and data-driven thinker who thrives in a fast-paced, target-oriented environment. Knowledge of CRM tools, digital sales techniques, and the stock market is a plus. Join us for a rewarding career with a competitive salary, performance-based incentives, fast-track growth opportunities, and a dynamic, collaborative work culture where your impact truly matters. Apply now and take your business development career to the next level! Requirements Education: A Bachelor s degree is required (MBA is a plus!). Communication: You re fluent in English, a persuasive communicator, and confident in both spoken & writteninteractions. Sales Drive: You have a hunter mindset excelling at handling objections, closing deals, and meeting targets. Organizational Skills: You thrive in fast-paced environments, manage multiple conversations effectively, and always stay ahead. Experience: 1+ years in sales is preferred having EdTech sales experience is a BIG bonus! Responsibilities Telecalling & Lead Engagement: Make outbound calls to potential learners, follow up on leads, and build relationships that turn interest into enrollment. Consult & Guide: Understand students aspirations and recommend tailored learning solutions that match their career goals Master the Product: Become an expert in our courses know the curriculum, benefits, and pricing inside out so you can confidently advise students. Own the Sales Process: Take charge of the entire sales cycle, from first contact to deal closure, ensuring a seamless and rewarding experience for every learner. Build Lasting Relationships: Create meaningful connections with students, helping them navigate their upskilling journey and ensuring customer satisfaction. Benefits Be a Part of Our Expansion! Join a new office and new team, shaping our success from the ground up. Unlimited Earning Potential. Fast-Paced Growth: Be part of a rapidly scaling 100 Cr+ EdTech leader that is shaping the future of AI-driven education in India. Career Acceleration: We invest in your growth mentorship, learning opportunities, and rapid career progression. Dynamic Work Culture: Work alongside industry leaders and high-energy teams who are as passionate about success as you are. Impact & Purpose: Help working professionals upskill, grow, and achieve their career dreams while building an amazing career yourself! Application Process We are excited to meet you! Heres what you can expect during the application process: Submit Application Go ahead and share us your CV and application. Application review Your application will be reviewed by our HR team. Telephonic round You will be having a brief discussion with our HR over the call. Cuture Fitment We will have a HR round of discussion with you to understand your profile better. Sales round Our senior sales team will assess your technical skills as per our organization needs. Selection If selected we will notify you verbally Offer roll out We will be rolling you out the offer to you within 48 hours of your selection We appreciate your interest in joining House of Edtech. If you have any questions about the application process, feel free to reach out to us at .

At Electrolux, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together. Join us in our exciting quest to build the future home. All about the role: You will be responsible for Business expansion: Adding new Key accounts and expanding in existing Key Accounts as a Key Accounts Manager, Modern Trade What you ll do: Plan and execute channel sales strategy and ensure the LFR targets, profit targets, maintain margins, and control expenses as detailed in budgets and business plans. Monitor customer, market, and competitor activities and provide feedback to marketing and develop strategies accordingly. Ensure that overheads, costs, and expenses are minimized by carefully controlling and utilizing all resources effectively. Actively set out to achieve and exceed dealership objectives for market penetration. Develop and maintain relationships with new and existing partners and channels. Enable sales employees to achieve targets and maintain the highest level of customer satisfaction through programs, schemes, etc. Develop channel sales plans and strategies for building/maintaining a robust channel sales pipeline and moving key opportunities through the sales cycle in the LMB channel Drive sell-through & sell-out through partner schemes, rebate programs, etc. Who are you: Modern Retail Experience in the Sell-In Role is a must. Result-oriented and data-driven approach. Excellent Relationship Management skills. Ability to work under pressure. Highly motivated, positive attitude and work ethic desired, 4-6 years experience in sales, preferably handling multiple channels in Modern Trade BE/B. Tech + MBA Ability to work in the field (Regular Market visits are MANDATORY) Holds a driving license Keeping you Healthy and Safe We want you to return home in even better shape than when you started, so we need you to help us do this by making sure you follow a few simple steps. We need you to: Make sure you take reasonable care of your health and safety, and Take reasonable care that what you do (or what you don t do when you should have) doesn t affect the health and safety of others, and Follow reasonable instructions that we might give from time to time, such as reporting incidents and hazards, and Follow policies or procedures, so long as it s reasonable and we ve told you about it, and Attend training that helps you work safely