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Business Operations (Fleet): International Market

Business Operations (Fleet): International Market

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Market Scope

8 - 13 years

5 - 8 Lacs

Gurugram

Posted:1 day ago| Platform:

Apply

Skills Required

Customer satisfaction Mechanical Industrial engineering Customer complaints Windows Mechanical engineering Automotive Business operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Handling all the operation of IT & BMS
Record keeping of devices - RGP, returned devices etc.
To ensure up keeping of all devices at customer end
Customer grievance handling
Work as single window for all customer complaints
Coordination with technical team for resolving customer issues
To understand cause & decide device replacement / repair on site
Establish relationships with the Business partners. Ensure 100% customer satisfaction
Timely processes of purchase orders and quotes
Establishing and maintaining strong relationships with key internal and external stakeholders
Requirements
- BE or B.Tech in Mechanical Engineering or Industrial engineering with 8+ years of experience in customer success and operations role preferably in APAC Market.
- Preferred currently working with fleet owners or product company and has APAC Market experience.
- Mechanical knowledge within the transport equipment and/ or automotive industry.

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Market Scope

Market Research

New York

50-100 Employees

29 Jobs

Key People

John Doe

CEO
Jane Smith

Chief Analyst

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Business Operations (Fleet): International Market