Grade: 13 Role Description NCR Atleos is seeking an experienced manager with 10+ years of experience. As a Scaled-Agile leader, this person will be responsible for empowering individuals and teams to build better software and systems by learning, exhibiting, teaching, and coaching Scaled-Agile mindset, values, principles, and practices. You will be joining the Software Engineering team based in Hyderabad and working on NCR Atleoss Transaction Switching Product (Authentic) which serves several major industries Financial Services, Retail and Digital Banking. In this role, you will be leading a team consisting of Product Owners, SCRUM Masters, Developers and Testers to add and enhance features in this Enterprise level and performance critical application. You need to collaborate with other senior key roles like Architect, Business SMEs, DBA etc. located in London and India. A key focus will be on establishing a high performing team with embedded NCR Atleos culture of innovation and open communication. The role is a domain/technology expert in addition to providing strong leadership, managing internal and external stake holders and collaborating with other teams. You are required to have strong analytical, organizational and interpersonal skills and a commitment to Product quality in addition to grip on various java and database technologies. Should also have a good understanding of CI/CD pipeline including test automation. You will need to prioritize, make tradeoffs, clarify requirements, determine the appropriate functional implementation and drive the team for ideas and results. The Software Engineering team operates under Agile as part of a SAFe release train. The responsibilities include: Must have experience leading a large technology team in a dynamic, high-growth product company with multiple, diverse offerings with specific focus on: Alignment : Communicate the mission. Built-in quality : Demonstrate quality by refusing to accept or ship low-quality work. Support investments in capacity planning for maintenance and reduction of technical debt. Transparency : Visualize all relevant work. Leaders take ownership and responsibility for errors and mistakes. That means they admit their own missteps while supporting others who acknowledge and learn from theirs. And they never punish the messenger. Instead, they celebrate success and learning. Program execution : Participate as an active business owner in execution. Adjust scope as necessary. Celebrate high quality and program increments delivered on schedule. Aggressively remove impediments and de-motivators. Work planning and execution : Monitor/control the product backlog and ensure on scope, on time, on quality and on budget delivery in the Product Increment Technology partnerships : Establish a connect and work with technology partners in the market to ensure reach to right talent pool and access to recent technology trends. Crises management : Own critical projects to form teams, become an interconnect across various groups involved to ensure the project is successful. Customer support : Facilitate critical issue resolution, troubleshoot and help the team understand and resolve blocker issues. Remove impediments : Identify and resolve impediments, Identify and implement process improvements to meet Product Increment commitments and improve productivity of the team. Focus on quality : Identify and drive quality improvement actions and track the results/trends. Drive the roadmap : Own a specific area of functionality and work with Product Management and PO to drive it forward, considering the wider product impacts of the requested requirements and steer them to a better Product solution. Talent and Performance Management : Lead the hiring to get right and bright talent in the organization. Perform performance reviews and ensure career/skills growth for every individual. Culture ambassador : Build and maintain high performing teams with the work culture in line with the corporate shared values. Come up with the employee engagement action plans and make them effective. Provides leadership, coaching, motivation and assistance to team members to ensure teamwork, and to help those team members develop and grow along their career paths with an emphasis on the following qualities: Values diverse opinions Promotes a culture of trust Develops other leaders Encourages Sells instead of tells Thinks you, not me Thinks long-term Acts with humility Qualifications: Bachelors or Masters in Computer Science or related field 10+ years of total experience in the software industry Experience with leading and managing agile (preferably SAFe) commercial software development projects Shall be capable of working with cross-functional teams Proven track record of handling development projects independently is a must Prior experience of working on banking products like Transaction Switching including ISO8583/ISO20022 message protocols, Point of Sale (POS), Automated Teller Machine (ATM), International networks (e.g. Visa International, MasterCard, Amex, JCB, Discover) is a must Shall have expertise in one or more of the following: Software security for financial applications e.g. PA-DSS/PCI SSF, PCI DSS, vulnerability management etc. Test automation of applications with UI and APIs Product upgrade/migration strategies, release impact analysis, and compatibility matrix Cloud development / deployment in GCP / Azure.

locationsHYDERABAD, IND time typeFull time posted onPosted 6 Days Ago job requisition idR1147200 . TITLEAssociate Software Support Team Lead GRADE10 LOCATIONHyderabad, India About NCR Atleos Corporation : NCR Atleos (NYSENATL) is a global technology company dedicated to creating exceptional self-service banking experiences. We provide comprehensive services, software, and hardware solutions for self-service channels. Headquartered in Atlanta, Georgia, NCR Atleos can be found online at www.ncratleos.com. You are: Passionate about technology and troubleshooting, with a unique perspective on the world. You see possibilities and opportunities everywhere, believing that every problem has a solution. You view challenges as boundaries to push and problems to solve. Position Summary & Key Areas of Responsibility: The Associate Software Support Team Leader role primarily involves working on reported support incidents, but also includes overseeing a small number of Support Specialists (typically less than 3). This position involves collaborating with global customers, internal teams, and peers to investigate problems, identify and confirm product bugs, recreate issues, provide advice on product usage, and assist with configuration. While the role requires some domain and technical knowledge, comprehensive training will be provided. The Associate Software Support Team Leader must be customer-oriented and ready to offer solutions to address customer issues. Additionally, the Team Leader, with assistance, oversees the day-to-day operations of a workgroup under close guidance and instruction from a Manager. Successful candidates will receive training, mentorship, and support on NCR's proprietary software products. Responsibilities and Competencies: Accountability Responsible for the operations of a small workgroup. Ensure team members understand their roles and responsibilities. Monitors team performance and provides feedback. Product Skills and knowledge Basic knowledge across the related NCR Atleos product range, including all currently released and supported solutions. Knowledgeable on assigned solutions. Capable of investigating issues with occasional assistance. Understands basic functionalities and features of the product. Provides initial troubleshooting and support for common issues. Troubleshooting Gathers and analyzes information, formulates and tests hypotheses for issues. Identifies, designs, develops, and validates solutions for straightforward issues. Utilizes basic troubleshooting tools and techniques. Minimal issue recreation with assistance. Process Adherence Follows established processes and procedures for incident management. Owns assigned issues until closure, ensuring regular communication updates. Keeps customers updated with the status of investigations as per SLA guidelines. Knowledge Capture Creates knowledge articles with occasional assistance. Collaboration Works effectively with team members to resolve straightforward issues. Communicates clearly and follows established protocols when interacting with other departments. Participates in team meetings and contributes to discussions. Technical Qualifications [Insert/Delete as necessary for the team position advertised] Enterprise Software Knowledge of Web Applications. High-level knowledge of Relational Databases and DB structures. Java technologies and relational databases. Knowledge of Tomcat, Webservices SOAP / REST API calls. Microsoft Windows technologies. Knowledge of Linux OS & basic commands would be beneficial. Basic understanding of Cloud-based technologies and solutions (Amazon Web Services, Microsoft Azure, etc.). Basic Qualifications Bachelor's degree in a computer/science-related field; typically, software engineering, electronics, information systems, or a related field. Offers of employment are conditional upon passage of screening criteria applicable to the job.

locationsHYDERABAD, IND time typeFull time posted onPosted 2 Days Ago job requisition idR1148156 . TitleSoftware SW Dev Ops Engineer III Grade 11 Location Hyderabad, India About NCR Atleos NCR Atleos (NYSENATL) is a global technology company creating exceptional self-service banking experiences. We offer all the services, software and hardware solutions needed for a comprehensive self-service channel. NCR Atleos () is headquartered in Atlanta, Georgia. YOU ARE Passionate about technology and see the world a little differently than your peers. Everywhere you look, theres possibility and opportunity. You dont see problemsyou see boundaries to push and challenges to solve. Why? Because you believe software engineering changes how people live. At NCR Atleos, we believe that, too. Were one of the worlds best tech companies, and still going strong. Like us, you know the online and mobile worlds better than any otherand see patterns that no one else sees. Our software engineers write code that can survive under the pressure of hundreds of thousands of requests per minute. Curious? Read on. Were looking for technical product owners like you. YOU CAN EXPECT TO Deliver and maintain high-quality large-scale applications on SaaS/PaaS that adhere to ever increasing demands of availability, reliability, security and performance that enable an optimal consumer experience as a strong individual contributor and/or mentor. Contribute to development in your core skill area as a major and two or more complementing skills e.g. Cloud SRE and CI/CD, IaC, Observability, etc. Learn and use technologies based on project and work needs. Design beyond scope if necessary to build right solution. Exhibit outside-in & design-based thinking to identify critical customer needs beyond scope of requirements. Consult with internal & external stakeholders to gather understanding of Infra, domain, customer & strategic requirements. Define features to stories and effectively translate into SW design, recognizing where gaps in understanding exist that can impact building of code. Participate in design reviews/code walkthroughs with developers and architects to ensure testability/supportability of software. Identify and highlight gaps in team expertise. Participate in discussions with customer and/or product teams to ensure products add value & meet customer needs. Partner with business and technology stakeholders to take ownership and drive effective technical solutions. Be a problem solver in the team. Be part of a global, collaborative team who is always on the hunt for ways to improve and upgrade our products. At NCR Atleos, youll get the feel of a start-up, but with solid corporate support. YOU HAVE A Bachelors degree in Information Technology, Computer Science, Computer Engineering or related field or equivalent experience. 5 to 8 years of software development experience developing and designing software applications using Java out of which, minimum 3 years should be in Site Reliability Engineering. Extensive experience with cloud migrations, CI/CD, IaC, Observability and monitoring, HA/DR, etc. Prior experience of setting up SaaS environments from scratch including pipelines, swim-lanes and observability tools with uptime commitments. Exposure to incident management system and its definition will be a plus. Working experience on Azure or GCP using various technologies such as Terraform, GitOps, Jenkins, Ansible, Azure Service Operator (ASO), FluxCD, etc. Exposure to SAFe Agile processes with ability to manage backlog. Prior experience as a SM is a plus. Experience in software estimation, planning and risk assessment process and establish technical vision. Ability to analyze user and business requirements to create technical design requirements and software architecture. Strong analytical and problem-solving abilities, with quick adaptation to new technologies/methodologies. Excellent written and verbal communication skills. Ability to communicate with both technical and non-technical co-workers. Everything required to become a young, dynamic professional with paramount energy. Strong desire to continually learn new technologies, tools, and methodologies, including those out of your comfort zone. Your own views and do not hesitate to speak about those. Ability to work in a fast-paced environment and on diverse problems, under minimal supervision, with guidance from senior team members. You know how to balance multiple projects (with varying priorities, of course!) all at once. Been seen as a solid professional who can own and deliver by leading a small to medium size team. Been perceived as a go-to person to troubleshoot problems. Experience of working on various technologies Proven track record of participating in educational opportunities and reading professional publications. Ability to guide/mentor others in the team. Ability to own teams problem and ensure resolution. Ability to be seen as a problem solver. Ability to design and build software independently, including choice of technology. Ability to ask challenging questions and encourage dialogue to stimulate innovative thinking in others. Proven track of maintaining personal networks and following various forums **Visit our for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes. EEO Statement NCR Atleos is an equal opportunity employer. It is NCR Atleos' policy to hire, train, promote and pay associates based on their job-related qualifications, ability, and performance, without regard to race, colour, creed, religion, national origin, citizenship status, sex, marital status, age, physical or mental disability, sexual orientation, or veteran status. Offers of employment are conditional upon passage of screening criteria applicable to the job.

Develop and implement platform strategies consistent with infrastructure / hardware platform based design This is for 1 India based G13 resources for DIY Own and build infrastructure / hardware platform services that will enable use cases for Retail and possibly restaurant industries. Discover, define and build requirements with Retail Product Managers and 3rd party vendors to orchestrate the right user and business interactions with our API products and services Work closely with engineering, design, marketing, and other stakeholders to ensure platform success Write product briefs, epics, features, and specifications as needed and validate solution designs Define platform KPIs and deliver ways to monitor performance. Manage product lifecycle from ideation to launch and ongoing adoption, ensuring timely delivery of high-quality products. Be a leader with the agile engineering team and associated sprint team Manage and maintain the API product information in NCR Developer portal with the engineering team Communicating platform strategy concisely and simply, in both written & verbal forms, internally to engineering, broader product management, sales, marketing, and executives and externally to customers. Qualifications: Required 5+ years of product management, preferably in infrastructure / hardware platform-based environments supporting global products Strong understanding of technology and platform architecture. Have delivered API products Technical aptitude to pick up domain knowledge in a fast-paced engineering team Strong analytical and problem-solving skills Strong diplomacy and communication skills Experience gathering customer feedback, validating business problems, and gathering market data Demonstrated track record of driving product lifecycle through each step: initial concept, requirements gathering, development/deployment planning, implementation, launch, testing, analysis, iteration, and end-of-life planning. Organized with some project management experience Ability to get stuff done. Preferred Qualifications: Retail industry experience and a passion for dining is a plus! Experience with agile processes and lean methodology. Previous experience in cloud technologies like GCP and Azure Working with global teams

Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Job Title: Automation Engineer II Hyderabad 3 - 6 Years Responsibilities: Automate tests using homegrown and/or open-source test frameworks. Collaborate across teams to develop solution-based test plans and ensure feedback from different stakeholders is incorporated. Maintain a high-level understanding of other NCR Voyix product lines to assess their impact on the overall solution. Flexible work areas including Backend, UI, and API testing. Sustain current processes and implement new ones. Manage and maintain QA environments and plan for future improvements and support. Analyze user stories and business process requirements to estimate quality risks. Qualifications: Bachelors Degree in a Technical Discipline or equivalent work experience. Excellent analytical, problem-solving, and communication skills . Strong knowledge of Agile development practices (especially Scrum), methodologies, and tools. Experience with Java or C# including a solid understanding of object-oriented programming principles. Experience with JavaScript or TypeScript in test automation. Mastery of CI/CD processes and tools (e.g., Jenkins, GitLab CI). Expertise in Database concepts and testing using SQL/NoSQL. Performance & functional test automation experience . Experience with web-based testing tools like Cucumber, Selenium, Protractor, Playwright. Experience in SCM like Git, CI/CD tools like Jenkins. Strong knowledge of scripting and programming languages such as PowerShell, Python, Java. Experience in testing front-end, back-end, and API components of cloud-based and/or client/server products.

Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. A Bachelor s/Master s degree in Computer Science, Computer Engineering, Electronics and Communication Engineering, Electronics Engineering, Electrical Engineering, Information Technology or related field 5+ years of related experience Experience in programming in embedded operating systems with preference in Android OS is desirable Programming languages: C, C++, and assembler (x86, MIPS, SHx, etc.). Understanding of low level hardware components is must Experience in developing Board Support Packages (BSP) for Embedded Operating systems. Experience in developing Embedded software for hardware systems using software and hardware tools such as debuggers, In Circuit Emulators, Oscilloscopes, Logic Analyzers, etc.

PRIMARY RESONSIBILITIES Provide first-level technical support for IP telephony systems (Genesys and Cisco Cloud) Troubleshoot and resolve issues related to Genesys and Cisco Cloud platforms. Assist end-users with configuring and utilizing telephony features. Document and escalate complex issues to higher-level support as necessary. Collaborate with L2/L3 teams to ensure timely support and issue resolution. Stay informed about industry trends and updates related to IP telephony technologies. Collaborate with vendors for issue resolution and system enhancements. Conduct training sessions for end-users on telephony features. Team works on 24x5 basis. Team members are required to work in rotational shifts and observe a 5-day working week. SKILLS AND UALIFICATIONS Technical Skills: Hands-on experience with Genesys and Cisco Cloud platforms. Strong understanding of IP telephony protocols and technologies. Familiarity with VoIP, SIP, and other telephony protocols. Effective communication and interpersonal skills. Ability to work in a fast-paced and dynamic environment. Detail-oriented with a commitment to delivering high-quality support . Educational Background: IT Graduates preferred, Minimum requirement 10+2 will be considered if they have additional certifications/diploma in IP Telephony/Genesys/Cisco Cloud Certifications CompTIA Network+ Cisco Certified Entry Networking Technician (CCENT) /CCNA Experience: Minimum 1 year experience in L1 IP telephony Support role Soft Skills: Strong work ethics and ability to thrive in a fast-paced environment. Good email communication skills. Willingness to participate in ongoing training and professional development.

Key Responsibilities: System Installation and Maintenance: Install, configure, and maintain Linux RHEL (9x, 8x, 7x, 6x) and OL (6x, 7x, 8x, 9x) operating systems. Performance Monitoring and Troubleshooting: Monitor system performance, detect, diagnose, and resolve issues related to servers, hardware, applications, and software. Routine Administration: Perform user management, file system management, backup/restore operations, and administer disk, volume groups, LVM, NFS, and automount. System Upgrades and Patching: Implement system upgrades, patches, and handle post-patching issues, following best practices and change management procedures. Security and Vulnerability Management: Remediate vulnerabilities, manage firewalls (IPTABLES), and configure KDUMP for crash/kernel dump analysis. Networking: Manage IP networking, static routing, and protocols such as FTP, SSH, SMTP, DNS, HTTP/S, DHCP, and Syslog logging. Automation and Configuration Management: Use tools like Puppet, Ansible, or equivalent for automation and configuration management. Monitoring and Documentation: Utilize SNMP-based monitoring, document system configurations, procedures, and troubleshooting steps. Virtualization and Storage: Manage VMWare vSphere, NAS configuration, SAN and NAS storage, and multipathing. Incident and Problem Management: Participate in on-call rotations, respond to system emergencies, and provide RCAs on P1 tickets. Collaboration and Vendor Coordination: Work with other IT teams to resolve cross-functional issues, ensure seamless integration with other systems, and coordinate with hardware vendors (HP ProLiant, Dell PowerEdge). Email Administration: Troubleshoot mail issues (mailx, sendmail) and manage client-side LDAP configurations. Qualifications: Education : Bachelors degree in computer science information technology or equivalent stream. Certifications : Relevant certifications such as CompTIA Linux+, Red Hat Certified System Administrator (RHCSA), or LPIC-1 are required. Requirements: Experience: 5 years of proven experience as a System Administrator in a similar role. Technical Skills: Strong understanding of Unix/Linux operating systems, scripting, and associated technologies. Additional Skills: Strong problem-solving skills, experience with performance tuning, and optimizing server configurations.

Responsibilities Build large-scale applications using Java or similar languages, with a focus on high-performance, scalability and resiliency in a service-oriented environment. Troubleshoot issues from a production environment, ideally including experience supporting a self-service environment. Work with stakeholders to understand business needs and translate them into technical requirements. Provide technical leadership to other software engineers, including mentoring, code reviews, and pair programming. Contribute to all phases of the development lifecycle. Development and review of changes with a focus for design, efficiency, and quality Work as part of a team as well as working autonomously Prepare and produce releases of software components Contribute to improvements to the software development process Support continuous improvement by investigating alternatives and technologies and presenting these for review. Requirements 6+ years of experience working as a Software Engineer, or similar role. BS/MS degree in Computer Science, Engineering, or a related subject Experience using Java 8 or higher, Spring Framework, REST , Hibernate, Junit Experience developing in an Agile environment, using current engineering best practices Experience using - CSS3, HTML5, JavaScript Experience with at least one MVC Framework e.g., Angular.js, Backbone.js, Ember.js Experience using a RDBMS e.g., SQL (MS SQL Server, Oracle) Experience in SCM technologies such as Git, SVN Experience with SaaS model/Cloud Execution (Azure preferred) Ability to work independently and be a self-starter. Ability to think, evaluate, and solve complex technical problems. Experience in using JIRA/Confluence Strong understanding of cloud architecture patterns, such as microservices, serverless, and containers. Familiarity with modern frameworks for building high-throughput and resilient microservices. Other Skills of Benefit BDD(Behavior-driven) and TDD(Test-driven) development Familiar with Agile/SAFe practices Software security Performance testing

ESSENTIAL SKILLS: Candidate should be comfortable to work in 24/7 environment. Diploma or equivalent in IT or related fields with 3 years of work experience in IT hardware/software required. Microsoft Certified Desktop Technician preferred. TECHNICAL SKILLS: Extensive knowledge of troubleshooting Windows 10 and Mac Monterey operating systems. Expertise in installing, configuring, and troubleshooting Microsoft Office 365 applications. Expert level knowledge of troubleshooting Internet technology and networking concepts such as VPN. Should be skilled in virus/malware removal and troubleshooting customized applications. Coordinate activities with third party vendors as needed for Order fulfillment, Warranties and so forth. Knowledge of mobile device COMMUNICATION SKILLS: Candidate should have excellent communication - Strong command of English sentence structure, vocabulary, and grammar. Neutral accent, suitable speech rate, appealing voice, and confident tone. Ability to talk naturally with no need for filler. Call management and effective email communication skills.

YOU ARE : Passionate about technology and see the world a little differently than your peers. Everywhere you look, theres possibility and opportunity. You dont see problemsyou see boundaries to push and challenges to solve. Why? Because you believe software engineering changes how people live. At NCR Atleos, we believe that, too. Were one of the worlds best tech companies, and still going strong. Like us, you know the online and mobile worlds better than any otherand see patterns that no one else sees. Our software engineers write code that can survive under the pressure of hundreds of thousands of requests per minute. Curious? Read on. Were looking for technical product owners like you. PEOPLE DESCRIBE YOU AS : Someone who just gets it. From system architecture to technical specifics, from business requirements to users satisfaction you see the big picture and how everythingand everyoneworks together from start to finish. Passionate about quality and performance, while understanding the tradeoff between time and perfection. People see you as innately curious with a desire to explore different approaches and apply them to new problems. Has strong communication and negotiation skills to liaise with stakeholders and work with own team. The one everyone wants on their team. You simply bring out the best in other people. YOU CAN EXPECT TO : Work with Product Management to understand and define the requirements. Detail the requirements for the teams functionally and technically as needed. Manage the product roadmap by collaborating with Product Management Enable the team to deliver high-quality large-scale applications that adhere to ever increasing demands of availability, reliability, security, and performance that enable an optimal consumer experience. Remain overall owner of the scope and quality while adhering to SAFe agile processes. Learn and use technologies based on project and work need. Participate in design reviews/code walkthroughs with developers and architects to ensure testability/supportability of software. Partner with business and technology stakeholders to take ownership and drive ensure complete test scope and benchmarking. Be part of a global, collaborative team who is always on the hunt for ways to improve and upgrade our products. At NCR Atleos, youll get the feel of a start-up, but with solid corporate support. Creating and managing the product backlog. Writing features and users stories using tools like JIRA, JiraAlign, Confluence, etc. Conduct product demos and provide product acceptance. Responsible for product validation and documentation. To own and manage the project on behalf of the stakeholders. YOU HAVE : A bachelors degree in information technology, Computer Science, Computer Engineering or related field or equivalent experience. 10+ years of experience in development and requirements management. Minimum 5+ years of experience in the role of Product Owner in cards (Debit and Credit). Knowledge on prepaid, corporate, travel or loyalty cards. Exposure to global market and standards with in-depth understanding of embossing file formats, postCAF and CBS integration. Experience of working in core card functional areas like but not limited to onboarding, embossing, core cards processing, disputes, collections, scheme compliance, card personalization. Understanding of the market, product functionality, product launch and cards value chain. Prior experience of card management system functions like GreenPIN, Instant issuance, EMV, ISO 20022, Card lifecycle, etc. is a plus. Past experience of cloud native products is a plus Experience in software estimation, planning and risk assessment process and establish product vision. Ability to understand customer needs or expectations, business requirements and technical requirements. Experience in technical and functional requirement detailing. Excellent written and verbal communication skills. Strong desire to continually learn new tools, and methodologies, including those out of your comfort zone. Solid professional who can own and deliver by leading a small to medium size team. Desire to retrospect and for continual improvement Ability to work in a fast-paced environment and on diverse problems, under minimal supervision, with guidance from senior team members. You know how to balance multiple projects (with varying priorities, of course!) all at once. Ability to challenge others and question the Status Quo. Ability to communicate with both technical and non-technical co-workers. Ability to own deliveries independently. Ability to guide/mentor others in the team. Ability to own teams problem and ensure resolution. Ability to be seen as a problem solver. Experience in design and development of enterprise level products Proven track of maintaining personal networks and following various forums

Position Summary As a Finance Analyst, you will play a crucial role in ensuring the financial health and accuracy of our billing processes. Key Areas of Responsibility Invoice Generation: Produce timely and accurate customer invoices for all clients, ensuring compliance with NCR's Revenue Policy. Billing Management: Oversee Solutions & Services Bill Processing, Bill Optimization, and Audit & Analysis of billing requests. Stakeholder Coordination: Collaborate with business stakeholders to secure timely invoicing on a monthly, quarterly, and annual basis. Trend Analysis: Analyze billing trends and ensure bills are processed within Service Level Agreements (SLAs). Relationship Management: Cultivate and manage relationships effectively, including conducting multi-party conference calls. Revenue Accounting: Perform revenue accounting and reconciliation during month-end processes. Contract Tracking: Monitor unbilled contracts and enhance collections to meet monthly SLAs. Contractual Compliance: Re-validate contractual terms, analyze credit notes, and support dispute resolution and closure. Stakeholder Engagement: Develop and maintain strong relationships with internal and external stakeholders, including Sales & Services, IT, Sales Support, Field, and other business unit counterparts. Process Improvement: Identify and implement improvements in invoicing processes to enhance efficiency and accuracy. Financial Integrity: Maintain the integrity of the Trusts financial systems, procedures, and reports. Professional Standards: Uphold professional standards within the Financial Management team. Policy Adherence: Ensure compliance with Standing Financial Instructions, Standing Orders, financial policies, and procedures. Skills and Qualifications needed to be successful in this role: Excellent written and verbal communication skills. Strong report writing skills. Exceptional interpersonal skills for effective collaboration. Proficient in delivering presentations. Strong technical accounting knowledge. Advanced Excel skills. Expertise in financial analysis and forecasting. Ability to work under pressure and prioritize workload effectively. Self-motivated with a proactive and innovative approach to problem-solving. Skilled in change management. Strong persuasion and influencing skills.

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Position Summary The Accounts Payable (AP) Analyst is a vital part of the Finance organization at NCR Atleos. This role is essential for maintaining financial health and operational efficiency. The AP Analyst manages and processes financial transactions, ensuring accuracy and compliance with company policies and industry standards. Collaborating with various departments, the AP Analyst supports business growth by optimizing accounts payable processes and maintaining strong vendor relationships. This dynamic role offers opportunities for process improvement and directly impacts the efficiency of our financial operations. Key Areas of Responsibility Ensure accurate transaction records. Financial transaction processing and communication to internal and external partners. The analyst must also analyse and verify company records following organizational rules and industry privacy standards. Accounting analysts must work effectively by themselves and on teams. They must follow strict privacy guidelines to protect confidentiality and help organize accounting procedures and prioritize deadlines to ensure that important documents are sent to the right places. Must pay close attention to detail, and they also complete complex transactions and organize financial data in readable formats. Prepare weekly reports for P2P area, support P2P Managers, respond to various communication, including managing their revenue and expense forecasts and helping them to drive growth in their businesses Play a key role in the month end close process including review of SOX support and variance Process Improvement and innovation. Required Skills/Certifications/Experience: Languages Required: English 4 + years in Accounts Payable. Familiarity with ERP systems and advanced Excel skills . Must be able to adjust and work effectively in a dynamic, changing environment. Ability to communicate effectively with internal and external suppliers Work in small team environments to solve complex problem Able to learn and use Oracle applications, business objects and other software tools Time management skills and able to multi-task and monitor task till closure Incident reporting and tracking Analyse, and build reporting for key performance metrics A problem solver and effectively presentation and communication skills Willingness to stay updated with industry trends and best practices. Ability to analyse financial data and identify trends or discrepancies. Shift Timing - 1.00 PM- 10.00 PM (EMEA Time Zone)

locationsMUMBAI, IND time typeFull time posted onPosted 11 Days Ago job requisition idR1147079 Position Summary : At NCR Atleos, our Internal Audit Department (IAD) purpose is to make the business better and increase the Boards confidence. We do this by focusing on the areas and risks that matter most. We have a very talented team, primarily in-house supplemented with outsourced specialists as needed. Our approach is to be well informed/prepared, objective, professionally skeptical, and collaborative. This requires the right combination of knowledge, technical and soft skills, and experience. We strive to hire only the best! We are respected by executive leadership, our Board, and the external auditors as indispensable business partners, with a brand focused on insight, impact and excellence. We believe that everything we do is to enhance value, provide insights, and instill confidence. To do this, we must be relevant, connected, flexible, and courageous. In Mumbai, we are forming two audit teams: Business Operations audits (forming new team) Technology and InfoSec audits (team is substantially in place) For the Mumbai Bus Ops team, we are seeking an Audit Senior. In this position, you will lead and execute business process, compliance, and SOX (Sarbanes-Oxley) audits. You may also support investigations. Key Areas of Responsibility: This role involves identifying risks, evaluating internal controls and governance, and assessing compliance with internal policy and regulatory requirements. The Internal Audit Seniors work closely with Internal Audit Managers to develop audit plans, perform audit procedures, conclude on results, and draft/communicate findings and recommendations. Here are the main areas: Audit Execution: Lead and execute business process and SOX audits, including planning, scoping, testing, and reporting. Perform engagement-level risk assessments to identify key business risks and develop audit scoping documents and audit programs, accordingly. Evaluate the effectiveness of internal controls and identify areas for improvement. Document audit conclusions, root cause, implications and recommendations that are clear, concise, and actionable. Work with process owners to develop action plans to remediate identified deficiencies. Help prepare detailed audit reports with findings, recommendations, and action plans. Additional SOX Related: Stay updated on changes in SOX compliance guidelines and industry best practices. Read and understand the annual SOX risk assessment and implications for the that years SOX testing plan. Work with the SOX Compliance team to conduct walkthroughs. Perform testing of internal controls (ICFR) in accordance with SOX requirements. Investigations and Advisory: Provide support for special projects and investigations as needed. Follow-up and Monitoring: Assist the IA Manager with tracking open audit recommendations and follow-up to encouraging timely implementation and help avoid past-due management actions. Accountability: Be proactive, diligent and aware of your engagement status, schedule, performance, and related changes in assumptions. Communicate significant changes to budget, schedule or scope, and any significant audit findings, risks, and recommendations, to the Internal Audit Manager. Mentor and guide more junior auditors, enhancing their skills and ensuring quality audit practices and results. Collaboration: Develop, maintain, and leverage ongoing relationships with individuals within IA, across the business, and with the external auditors to understand the business and key stakeholder needs and to achieve audit objectives. Quality and Innovation: Maintain high standards of work quality and professionalism, while meeting required reporting deadlines. Stay abreast of leading audit methodologies and techniques, changing business models and practices, and regulatory changes. Contribute to innovation and improvements in the business and in audit processes and methods. Qualifications: Bachelor's degree in Accounting, Finance, Business Administration, or a related field Professional certification (CPA, CA, CIA, or equivalent), preferred but not required Minimum of 3-5 years of experience in internal audit, with a focus on financial, business process, and SOX compliance audits Experience supervising others, including leading engagements, reviewing work, and coaching Strong understanding of internal control frameworks and risk management practices Excellent analytical, problem-solving, and communication skills; fluency in English Ability to work independently and as part of a team Proficiency in audit software (e.g. AuditBoard) and Microsoft Office Suite; analytics a plus In-depth knowledge of SOX compliance requirements and internal control frameworks Strong organization and management skills in a multi-tasking environment Detail-oriented with a focus on accuracy and completeness Strong interpersonal skills and the ability to build relationships with stakeholders Commitment to ethical conduct, integrity, and the promotion of a culture of accountability and continuous improvement Ability to travel and a team player with a commitment to personal and professional growth Positive individual who enjoys working in a fun and dynamic team environment.

Position Summary & Key Areas of Responsibility Incumbent reports to the department manager and is responsible for execution of credit/collections processing to ensure accurate and timely management of the credit practices within the companys accounting function. Under over-all direction of area manager, manage and assume responsibility for all aspects of credit extension and collection for a specific portfolio of customers Confer with customer by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer. Research payment issues involving disputed deliveries, returns and credits, which have, or may result in delinquent balances. Resolve issues quickly to prevent further aging of delinquent balances. Work with manager to identify accounts, which may present a business credit risk, require credit hold, or outside collection. Record information about financial status of customer and documents status of collection efforts. Keep sales representatives aware of account status and problems. Answer incoming calls, provides invoices to customers, sorts and files correspondence. Can maintain the collection calls with multiple stakeholders (customer, sales, management etc.) Must be process oriented and should know the collection processes and scenarios Demonstrate ability to maintain portfolio in good shape and have ability to assess the risks, actions that needs to be taken. Proven track of good and stable performance (internal candidates). Ability to support manager in process related actions or analysis Skills and Qualifications needed to be successful in this role: Bachelors degree in business or related field Over two years experience as a credit/collection specialist; or any equivalent Combination of acceptable training, education, and experience Must possess effective written and verbal communications skills. Should be able to demonstrate PC proficiency in MS Word and Excel as well as learn any corporate or industry software used by the position. Especially Excel skills related to reporting (formulas, pivot tables etc.) Basic accounting skills required. Fluent in English, both written and spoken Customer oriented Strong work Ethic Regular shift timing for APAC Preferred Qualifications: Associates degree or technical or equivalent preferred.

Position Summary As a Finance Analyst, you will oversee the financial operations and ensure the accuracy and efficiency of our billing processes. Key Areas of Responsibility Invoice Generation: Supervise the production of timely and accurate customer invoices for all clients, ensuring compliance with NCR's Revenue Policy. Billing Oversight: Manage Solutions & Services Bill Processing, Bill Optimization, and Audit & Analysis of billing requests. Stakeholder Coordination: Coordinate with business stakeholders to ensure timely invoicing on a monthly, quarterly, and annual basis. Trend Analysis: Analyze billing trends and ensure bills are processed within Service Level Agreements (SLAs). Relationship Management: Cultivate and manage relationships effectively, including conducting multi-party conference calls. Revenue Accounting: Oversee revenue accounting and reconciliation during month-end processes. Contract Tracking: Monitor unbilled contracts and enhance collections to meet monthly SLAs. Contractual Compliance: Re-validate contractual terms, analyze credit notes, and support dispute resolution and closure. Stakeholder Engagement: Develop and maintain strong relationships with internal and external stakeholders, including Sales & Services, IT, Sales Support, Field, and other business unit counterparts. Process Improvement: Identify and implement improvements in invoicing processes to enhance efficiency and accuracy. Financial Integrity: Maintain the integrity of the Trusts financial systems, procedures, and reports. Professional Standards: Uphold professional standards within the Financial Management team. Policy Adherence: Ensure compliance with Standing Financial Instructions, Standing Orders, financial policies, and procedures. Role Requirements: Education: Bachelors degree in Finance, Accounting, or a related field. A Masters degree or professional certification (e.g., CPA, CMA) is preferred. Experience: Minimum of 3-5 years of experience in finance or accounting. Industry Knowledge: Experience in the technology or services industry is a plus. Technical Skills: Proficiency in financial software and ERP systems. To be successful in this role, you would also have: Strong leadership skills with the ability to supervise and mentor a team. Excellent written and verbal communication skills. Strong report writing skills. Exceptional interpersonal skills for effective collaboration. Proficient in delivering presentations. Strong technical accounting knowledge. Advanced Excel skills. Expertise in financial analysis and forecasting. Ability to work under pressure and prioritize workload effectively. Self-motivated with a proactive and innovative approach to problem-solving. Skilled in change management. Strong persuasion and influencing skills. Shift Timing - 5.00 PM - 2.00 AM (US Time Zone).

Position Summary Responsible for superior service by ensuring customers queries/disputes are handled in timely manner and in accordance with company policy and procedures. You will engage across all areas of order to cash, including order management and billing, and work closely with the collections teams for their designated Line of Business (LoB). Key Areas of Responsibility Respond to all customer/collector queries in a timely and comprehensive manner to ensure customer satisfaction. Resolve root cause issues that are driven through disputes, from an order to cash perspective. Responsible for providing leadership, training and guidance to outsourced billing and collections teams to facilitate the timely resolution of disputes. Communicate effectively (oral and written) to identify and document necessary information. Highlight issues through feedback and recommend changes in workflows, procedures, service levels, based on customer demands to meet their needs and ensure quality service is always given. Adherence to quality and compliance guidelines. Support any new initiatives and successful implementation. Key interface points will include sales, account support, operations, and account management leaders. They will also interface closely with outsourced and retained resources as needed to resolve and close issues . Skills and Qualifications needed to be successful in this role: Prior collections/billing/dispute management experience preferred Strong problem solving and customer service skills Ability to communicate difficult messages to Sales Leadership and offer viable alternatives to mitigate company risk Ability to drive results through virtual and or cross functional teams Strong sense of accountability High sense of urgency Must possess a passion for delivering excellent service and resolving service problems Ability to Work collaboratively with other team members (client/customer and Accenture) from different disciplines and backgrounds

Key areas of responsibility: Responsible for Leading and driving monthly / quarterly preparation of MIS / forecast including closure of revenue and cost accruals Providing leadership and directing the Operational team with being financial prudent and more efficient Managing conflicts, mentoring other Operational and financial team members with developing their skills and manage support career development and aspirations Ensuring the forecast numbers are achieved and in case of any risk, the same is highlighted to Regional Management Analyzing quarterly profitability of customer accounts and highlighting any major change to Business team Preparing various adhoc reports / workings which helps Local/Regional and Global Business Heads to take an informed decision Preparation of yearly plan in consultation with Business / Global team Ensuring costs and revenue are accounted under proper GL, in case of discrepancy same is corrected with expected time frame Working closely with Business team and ensuring all revenue / cost disputes are resolved, support with operational analysis Offers of employment are conditional upon passage of screening criteria applicable to the job.

Position Summary The Accounts Payable (AP) Analyst is a vital part of the Finance organization at NCR Atleos. This role is essential for maintaining financial health and operational efficiency. The AP Analyst manages and processes financial transactions, ensuring accuracy and compliance with company policies and industry standards. Collaborating with various departments, the AP Analyst supports business growth by optimizing accounts payable processes and maintaining strong vendor relationships. This dynamic role offers opportunities for process improvement and directly impacts the efficiency of our financial operations. Key Areas of Responsibility Ensure accurate transaction records. Financial transaction processing and communication to internal and external partners. The analyst must also analyse and verify company records following organizational rules and industry privacy standards. Accounting analysts must work effectively by themselves and on teams. They must follow strict privacy guidelines to protect confidentiality and help organize accounting procedures and prioritize deadlines to ensure that important documents are sent to the right places. Must pay close attention to detail, and they also complete complex transactions and organize financial data in readable formats. Prepare weekly reports for P2P area, support P2P Managers, respond to various communication, including managing their revenue and expense forecasts and helping them to drive growth in their businesses Play a key role in the month end close process including review of SOX support and variance Process Improvement and innovation. Required Skills/Certifications/Experience: Languages Required: English 4 + years in Accounts Payable. Familiarity with ERP systems and advanced Excel skills . Must be able to adjust and work effectively in a dynamic, changing environment. Ability to communicate effectively with internal and external suppliers Work in small team environments to solve complex problem Able to learn and use Oracle applications, business objects and other software tools Time management skills and able to multi-task and monitor task till closure Incident reporting and tracking Analyse, and build reporting for key performance metrics A problem solver and effectively presentation and communication skills Willingness to stay updated with industry trends and best practices. Ability to analyse financial data and identify trends or discrepancies.

Job Title: Network Operations L2 Analyst Job Location: Mumbai, India Shifts: Rotational Job Description: A Network Operations L2 Analyst plays a crucial role in maintaining and optimizing an organization's network infrastructure. Our company is growing rapidly and is searching for experienced candidates for the position of N etwork O perations L2 A nalyst. While this is our ideal list, we will consider candidates that do not necessarily have all the qualifications but have sufficient experience and talent. Key Responsibilities Implement and support of the corporate network infrastructure. Key member of the team responsible for designing and developing scalable and highly available global network architectures to meet the firms business needs. Participate in the design, setup and configuration of complex L2/L3 switches. Maintain, create and update all network documentation and topology diagrams. Support multiple datacenters consisting of Cisco Nexus LAN (L2/L3), Console switches, ASA firewalls, Cisco UCS Fabric Interconnects, Palo Alto firewalls, Cisco Wireless LAN Controllers, Aruba Device and other miscellaneous network appliances. Research, evaluate, maintain and perform Cisco IOS code upgrades for a global network infrastructure. Leverage multiple network monitoring tools to analyze network traffic patterns to proactively identify performance issues and account for capacity planning. Work with multiple vendors routinely for support, feature enhancement and design strategy when required. Responsible for managing andmaintainingSD Wan networks. Full ownership of all WAN routers, configurations, QoS policies and ensuring stability of the network 24/7. Support manage and maintain all ISP Internet connectivity for the firm from multiple carriers with multiple links in multiple locations. Support, manage and maintain network monitoring system for the firms global network. This includes network performance monitoring for WAN/LAN links, network nodes, alerting and response, network configuration management and compliance and IP address management. Support of the firms global wireless infrastructure made up of all Cisco thin APs and Cisco Wireless LAN Controllers. On a rotating basis, provide after hour coverage to respond to network related issues occurring either before or after support hours. When requested, attends IT meetings and scheduled teleconferences. Other duties and projects as assigned. Opportunity to embrace the position, exposure to the latest technologies and growth potential. Requirements 3 - 5+ years related work experience preferably in a professional services environment. Experience with Cisco Nexus L2/L3 switching technology. Protocols EIGRP, BGP, OSPF, HSRP, IPSEC, VPN, NAT, 802.1Q, 802.11, LACP, Spanning-tree, UDLD, BPDU, HTTP, HTTPS, DHCP, DNS. Experience with Cisco 4500, 3850, ASR/ISR routers and Nexus 7K/9Ks. Must possess a thorough understanding of Network Infrastructure and security topology. IP telephony a plus Knowledge and/or experience configuring and supporting Cisco ASA firewalls. VPN, IPS/IDS and Palo Alto. Experience with Cisco wireless technology and LAN controllers. Any prior experience Cisco ACS, Radius, TACACS, Prime or ISE. Network monitoring tools (SolarWinds, Site24x7), SNMP, Wireshark. Experience with Zscaler and/or F5 load balancers very desirable, web URL filtering is a plus but not required. Excellent written, oral and interpersonal communications skills. Ability to conduct research into network issues and products as required. Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated and directed, with keen attention to detail. Proven analytical and creative problem-solving abilities. Able to prioritize and execute tasks in a high-pressure environment. Strong customer service orientation. Experience working in a team-oriented, collaborative environment. Qualification Education: Bachelors degree in IT Computer Science or equivalent streams. Cisco certifications in Routing, switching and/or Wireless is an added advantage. Work Environment: This is a full-time position. Candidates must be ready to work 5 days a week from Mumbaioffice. Candidates should be ready to work in rotational schedules shifts and supporting 24x7 operations.