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Client Support Representative (Customer Service)

Client Support Representative (Customer Service)

Silent Infotech

0 - 3 years

2 - 5 Lacs

Ahmedabad

Posted:1 day ago| Platform:

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Skills Required

Customer satisfaction Focus Client support UPS Customer support Representative Customer service Customer experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking energetic and customer-focused Client Support Representatives to join our growing team. You will play a key role in supporting our trader community by providing timely assistance and ensuring excellent customer experience.

Ahmedabad, Gujarat GJ, India 07/01/2025 12:16:09 Job Detail | Silent Infotech Client Support Representative (Customer Service)

0 3 Years (Freshers can also apply!)

Job Description

Responsibilities

Handle client queries through calls, emails, and follow-ups.
Provide prompt and effective solutions to customer concerns.
Collaborate with internal teams to resolve technical or service-related issues.
Maintain accurate records of client interactions and support activities.

Assist in improving support processes for better customer satisfaction.

Skills

Strong verbal and written communication skills.
Ability to multitask and stay organized in a fast-paced environment.
Positive attitude with a focus on problem-solving and empathy.
Experience in customer service or client-facing roles is a plus.

Qualifications

MBA (Marketing) / BBA (Marketing) / Bachelor s degree in a relevant discipline.

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Silent Infotech

Information Technology

San Francisco

50 Employees

13 Jobs

Key People

John Doe

CEO
Jane Smith

CTO
Emily Johnson

Marketing Director

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Client Support Representative (Customer Service)