2998 Customer Satisfaction Jobs - Page 50

Deputy Manager/AGM (BU) for Lithium Ion Battery Packs and Cells Location: Chennai, India Responsibilities: 1. Develop and execute sales strategies to promote lithium ion battery packs and cells in the region. 2. Cultivate and maintain strong relationships with existing and potential clients. 3. Identify new business opportunities and market trends in the lithium ion industry. 4. Collaborate with cross-functional teams including marketing, engineering, and operations to meet customer requirements. 5. Provide timely and accurate sales forecasts and reports to management. 6. Conduct regular market analysis and competitor assessments to stay ahead in the industry. 7. Deliver exceptional customer service and support to ensure client satisfaction. Requirements: 1. Minimum of 5 years of relevant sales experience in handling customers in the lithium cell & battery field, Automotive OEMs, Energy Storage Systems (Both BESS & RESS). 2. Proficiency in major South Indian languages (Tamil, Telugu, Kannada, Malayalam) is essential. 3. Strong communication, negotiation, and interpersonal skills. 4. Proven track record of meeting or exceeding sales targets. 5. Bachelor's degree in Business Administration, Engineering, or a related field. 6. Ability to travel within the region as required. 7. Excellent organizational and time management abilities.

Hiring For International Voice Process Grad/UG Fresher - 3.60 LPA For BE/B.Tech 6 Months exp with International BPO -3.60 LPA & Grad/UG/BE/Btech/with 1 year Exp International BPO -4.5 LPA For faster response WHATSAPP cv to HR 79827 39499

Female candidates only. Excellent verbal communication skills in English. Proficiency in Office 365 tools. Prior experience in telecalling/customer relationship/sales is a plus. Ability to work under pressure and meet daily targets. Flexi working Over time allowance Annual bonus Sales incentives Performance bonus Prevention of sexual harrassment policy

Hiring for Fortune 500 client Book your interview slot on Today WhatsApp your profile @ 9623462146 / 8888850831 or Dipika@infiniteshr.com ***** Hiring for Customer Support for Team manager role , Salary upto 12LPA - Mumbai Location ******Hiring for P & C Insurance Team Manager / Sr TM , Salary upto 14.00L- Pune Location ****Hiring Team Manager Insurance Operation process**** Salary upto 10.5 LPA , Pune Location Regards Dipika Sharma 9623462146 8888850831

Role & responsibilities Client Relationship Management: Build and maintain strong, long-lasting client relationships, acting as the primary point of contact for key accounts. Account Growth & Revenue Generation: Develop and execute strategies to expand business within existing accounts and identify new opportunities. Sales & Business Development Support: Work closely with the sales team to identify cross-sell and up-sell opportunities. Project Coordination: Collaborate with internal delivery teams to ensure client requirements are met and projects are successfully executed. Contract & Negotiation Management: Negotiate contracts, pricing, and service agreements to achieve mutually beneficial outcomes. Customer Satisfaction & Retention: Monitor client satisfaction and take proactive measures to address concerns, ensuring high retention rates. Market & Industry Insights: Stay updated with industry trends and competitor activities to provide valuable insights to clients and internal teams. Team Mentoring & Development: Provide guidance, training, and mentorship to junior team members, fostering a culture of continuous learning and professional growth. Leadership & Strategic Planning: Drive strategic initiatives within the account management team, ensuring alignment with company goals and objectives Preferred candidate profile The ideal candidate will have a proven track record in account management, client engagement, and revenue growth within IT services. This role requires strong leadership, strategic thinking, and excellent communication skills to ensure client satisfaction and long-term partnerships. Qualifications & Experience Bachelors/Masters degree in Business, Marketing, IT, or a related field. 10+ years of experience in account management or sales within software services/IT solutions (overall 14+ Years) Proven ability to manage large accounts and drive revenue growth. Strong understanding of IT services, software development, and technology solutions. Excellent negotiation, presentation, and communication skills. Ability to work independently and collaboratively within a team environment. Experience with CRM tools and account management software is preferred.

Currently we are looking-: Lead Customer Success Journey Manager for another AI Vertical. https://vjal.ai/- Join one of the world's leading AI training and services companies, renowned for delivering over 100 in-person workshops to more than 7,000 C-suite executives worldwide, including those from numerous blue-chip companies. We offer hands-on experience with various AI tools, providing training in the use of Generative AI tools to boost productivity Summary of Job: The Lead Customer Journey Manager is responsible for managing the end-to-end customer lifecycle , from onboarding new clients to retaining and growing relationships. This role involves close collaboration with Customer Service and Tech teams to enable smooth, rewarding customer journeys, identify gaps, implement solutions, and drive Surveys, feedback Job Responsibilities: Serve as the primary point of contact for customers and manage their end-to-end lifecycle. Facilitate a seamless onboarding process to help customers get up and running successfully. Develop and maintain strong, long-term relationships with customers through regular engagement and communication . Collaborative coordination with Customer Service and Tech teams to promptly resolve issues and address customer concerns. Identify bottlenecks or gaps in the customer experience by analyzing key interaction points. Implement solutions and process improvements to enable a smooth and rewarding customer journey. Prepare and share customer-specific dashboards and reports to track progress and performance. Gather customer feedback through surveys and direct conversations; analyze this data to extract actionable insights and guide ongoing enhancements and innovations (using tools like CSAT and NPS). Job Knowledge (Prerequisite) Proven experience in Customer Success, Client Servicing, or Account Management. Ability to collaborate with cross-functional teams (Customer Service, Tech, Product) to efficiently resolve customer issues. Ability to analyse customer data and extract actionable insights for retention and customer satisfaction. Familiarity with software and customer engagement tools. Ability to manage multiple accounts and priorities while retaining strong attention to detail. A customer-centric approach , passionate about delivering a great customer experience Skill Set Client Relationship Management Collaborative Teamwork and Cross-Functional Coordination Data Analysis and Report Generation Time Management and Ability to Handle Multiple Priorities Customer-centric Mindset with a Passion for Customer Satisfaction Proactivity and Initiative in Identifying Improvement Opportunities Education Qualification & Experience Bachelor's degree in Business Administration, Marketing, Communication, or related discipline Certifications in Customer Success, Client Servicing, or related programs (such as Customer Success Manager certifications) are a plus. 3 to 5 years of Experience Proven track record of improving customer experiences, preferably with a strong emphasis on digital journeys. Interested applicants, please feel free to connect. Regards, Hema Chauhan Human Resources Phone : 9971389200 Email: hema.chauhan@teams.apeejay.edu

We are looking for a dynamic Regional Sales Head to lead and drive all sales initiatives and revenue growth for your region. You will own strategic planning, team leadership, client acquisition, and relationship management with Category B & C real estate developers and brokers. Your mandate is to exceed regional sales targets, grow net sales, and unlock new revenue streams through a diversified product portfolio. Key Responsibilities Strategic Oversight Develop and execute annual and quarterly sales plans to surpass targets and expand regional market share. Analyze competitive landscape and adjust strategies for sustained growth. Team Leadership Recruit, mentor, and manage a high-performing team of Account Managers. Set clear objectives, monitor KPIs, and foster a culture of accountability and excellence. Relationship Management Build and nurture strong partnerships with developers, brokers, and key stakeholders. Drive customer satisfaction through proactive engagement and timely issue resolution. Product Collaboration Partner with product teams to refine offerings based on field insights and market needs. Ensure seamless coordination across functions for flawless execution. Market Analysis & Industry Expertise Stay current on real estate and digital advertising trends to inform go-to-market tactics. Leverage existing industry networks to bolster market presence. Leadership Excellence & Ethics Lead by example with high professional and ethical standards. Champion continuous improvement and integrity in all business dealings. Primary Skills B2B / Corporate Sales Strategy & Execution Team Building, Leadership & Performance Management Key Account Acquisition & Retention Revenue Forecasting & P&L Responsibility Market Analysis & Competitive Intelligence Executive-Level Communication & Presentation Secondary Skills Networking within Real Estate & Financial Sectors Cross-Functional Collaboration (Product, Marketing, Operations) CRM & Sales Analytics Tools Proficiency Negotiation & Contract Structuring Customer Success & Relationship Nurturing Ethical Business Practices & Compliance

Project Manager role for executing the project orders received from customer, coordinate with customer and internal team to take the project to a successful completion. Experience Required Min 12 Years and Max 15 Years of experience in Project Management with a minimum of 5 years of experience in water & waste water treatment plant projects in the role of Project Manager. Total No of years of experience Can be relaxed if there is a suitable profile. Essential Responsibilities / Expectations Responsible for on time, within cost and scope completion of project and deliver the expected project quality. Responsible for all aspects of execution of project such as Communication management, Change management and Risk management in a project. Responsible for contracts management of contracts with the customers on all aspects such as Time extension, Additional claims, Scope management, contractual communication, Billing, payments etc. On time delivery, Margin improvement, Revenue & Billing, Past dues collection & control , Customer satisfaction are KPIs for this profile. Key Skills required: 1. Project Management skills & Certifications such as PMP/QPMP. 2. Contracts Management skills. 3. Very good communication skills. 4. Knowledge on PM process. 5. Knowledge on water , Waste water products &Technologies. B.E / B.Tech - Mechanical, chemical, Electrical, I&C & M.Tech(Enviro) are preferred. Any other Stream with suitable experience can be considered.

Designation : Regional Operations Head Location : Bangalore (South Zone Projects) Qualification : B.Tech in Civil Engineering (Mandatory) Experience : 1215 years in project execution & operational leadership Role Overview: You will be responsible for end-to-end execution, operational oversight, cost management, and profitability of multiple construction projects across the South region. You will ensure timely project delivery, safety compliance, and maintain strong client relationships. Key Responsibilities : 1. Project Management & Execution Monitor project schedules, profitability & billing milestones Ensure QA/QC, safety, SOP adherence at all sites Address bottlenecks & coordinate with cross-functional team Handle contract documentation and client escalations 2. Cost & Margin Control Manage manpower & inventory efficiently Control project overheads, ensure cash flow and receivables Monitor retention dues, inventory, abstract conversion timelines Analyze material cost variation and ensure margin control 3. Reviews, Planning & Leadership Conduct periodic review meetings on HSE, QAQC, Sales Billing, Equipment utilization, Debtors, and Inventory Lead team performance, feedback, and capability building Monitor attrition, collaborate with HR on retention 4. Client Relationship & Growth Maintain strong client rapport through regular engagement Ensure billing and collection cycles stay within 45 days Upsell services and explore scope expansion with clients Ideal Candidate Profile : Strong leadership across multiple construction projects Excellent command on abstract billing & cash flow Deep understanding of costing, scheduling & contract terms Proven ability to manage large site teams & subcontractors Hands-on with tools, fixed asset management & inventory control Interested candidate can share the updated resume on +91 9653237931 or hr.07@tnmhr.com

Job Category Sales Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About Salesforce: We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Job Description: T he Account Executive creates, identifies and closes sales for the Salesforce Marketing Cloud within a specific geographical region or set of named accounts. As the individual who represents the Salesforce Marketing Cloud and drives the revenue, this person must be a self-starting closer who can create a large pipeline of business within a short period of time. This is a role that will be critical to the development and success of the business in India and offers both an immediate step into a major role but also the chance to grow and build the operation. We look for business athletes who are ambitious teammates - with an appetite for, forward-thinking and intelligent - with the ability and willingness to close a mix of complex enterprise and more transactional deals. Responsibilities: Create and drive revenue within India accounts. Generate business opportunities through professional networking and cold-calling. Drive brand awareness, campaigns, and lead generation via networking, associations, etc. Meet and exceed all quarterly and annual sales quotas. Own the sales cycle - from lead generation to closure. Develop a strategic territory business plan. Maintain account and opportunity forecasting within our internal SFA system. Generate leads from trade shows and regional networking events. Ensure 100% customer satisfaction and retention. Requirements: A proven sales hunter and closer. 3- 9 years of software sales (SaaS) experience. Strong preference for Digital Marketing sales experience. Proven track record of sales excellence. Extensive experience selling to enterprise customers. Be able to work independently & as part of a team in a fast pace, rapid change environment. Superior professional presence and intuition for business. Experience selling at the C level - CMO is a plus. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Roles and Responsibilities: An International Voice/ non voice Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S, UK, Canada, Australia etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. Skills Required: Excellent Verbal and Written Communication skills. Good logical reasoning & analytical skills. Able to interact with customers Call / Chat, should be able to answer servicing questions. Able to work in Rotational and night shifts (US) Salary Range : INR 2,83,772 - 4,00,000 L.P.A + ( Incentive + Goodies) Age limit: 18+ to 35 years below. Benefits: Two way cab facility. Life Insurance. Medical Insurance World Class Facility - Cafeteria, Gym, Sports arena, Amphitheatre, Theme based break-out zones Eligibility Criteria: PUC/12th/Diploma, Undergraduate/Graduate (B.com, BBA, BSC, BCA, BE, B.tech, BA and Postgraduate MBA/MCOM freshers and experienced can apply. Note: Interested Candidates can directly call on or WhatsApp me on : Vasudevan J 9980693405 Call or whatsapp to above number

Test current products and identifying deficiencies Suggest solutions to identified product problems Investigate product quality in order to make improvements to achieve better customer satisfaction Plan, create and manage the overall Quality Planning strategy Collaborate with the Product Development team to ensure consistent project execution Collect quality data Identify key KPIs for product quality Requirements Extensive experience in software development and testing High proficiency in computer technology and programming languages Excellent analytical and problem-solving skills Good oral and written communication skills Great team player and able to work efficiently with minimal supervision Qualification BE IT, CS or B.Tech IT, CS or MCA or M.Sc. IT, CS

As a Customer Success Manager (CSM-1), you'll serve as a trusted advisor to our clients, helping them onboard, adopt, and succeed with our product. you'll work closely with product, sales, and support teams to ensure our customers get the most value, resolve challenges proactively, and help foster long-term relationships. This is a great opportunity to build your customer management skills and make a visible impact from day one. What you'll Do Assist with onboarding new customers, ensuring smooth product adoption and implementation. Develop a deep understanding of our platform and help customers maximize value from it. Serve as a point of contact for customer inquiries, resolving issues in collaboration with support and product teams. Monitor customer health metrics, usage data, and feedback to identify risks and opportunities. Conduct regular check-ins and success reviews with customers. Advocate customer needs internally to influence product roadmap and service improvements. Maintain accurate records of customer interactions and success plans using CRM tools. Contribute to creating knowledge base articles, onboarding resources, and success playbooks. What You Bring bachelors degree in Business, Computer Science, Engineering, or related fields. 0-2 years of experience in a customer-facing or client engagement role (internships or part-time experience welcome). Excellent communication and interpersonal skills with a customer-first mindset. Strong problem-solving skills and the ability to stay calm under pressure. Comfort with technology and eagerness to learn SaaS platforms and tools. Basic understanding of CRM systems like HubSpot, Salesforce, or similar tools. Ability to work in a fast-paced, collaborative environment. Nice to Have Exposure to SaaS or B2B customer success/support environments. Familiarity with customer success metrics (NPS, churn, retention, CSAT, etc). Understanding of customer journey mapping or user onboarding strategies. Experience with tools like Intercom, Gainsight, or Zendesk. Why Join Us Join a high-growth startup where your voice and ideas matter. Be part of a collaborative, flat team culture that prioritizes impact and learning. Work closely with cross-functional teams on initiatives that shape the customer experience. Access mentorship, resources, and training to grow into senior CSM or strategy roles. See your work directly influence customer satisfaction and product development.

- Primarily handling merchant escalated cases daily. - Working with the internal stakeholders to extract the resolution. - Identify opportunities for process improvement, considering the merchant and partner experiences. - Proactively help to resolve merchant concerns in a timely, professional and positive manner, escalating issues to the next level or other internal stakeholders, as needed. - If required need to connect with the merchants via phone or non-voice channels, to understand and work on the case efficiently and effectively. - Flexible to take up extra initiative or additional work as per the organizational requirement. - Connecting with customers via call / mail to address their queries. - Manage backend operational processes to support customer service delivery. - Provide exceptional customer service by addressing concerns and following up on ticket status. - Ensure high levels of customer satisfaction through professional and courteous communication. - Collaborate with internal teams to escalate and resolve complex issues. - Prioritize and handle tickets efficiently, ensuring timely resolution. Requirements - Bachelordegree in any Stream. - A min. experience of 1 year. - Should be proficient with MS Office. - Candidates with relevant (Merchant Helpdesk / Customer Experience) preferred. - Exceptional writing and editing skills combined with strong presentation and public speaking skills.

Job Summary: Field sales executive focused on customers to achieve revenue and margin goals in assigned accounts. Identifies customer needs and applies company s value proposition to drive sales growth and improved profitability. Develops strategic relationships and aligns customer and business goals, creating and managing a business and execution plan for shared success among the customer, vendor partners and the company. Principal Responsibilities: Serves as the primary point of contact for the customer interface to the companys resources that drives and supports high levels of customer satisfaction and loyalty, as measured in surveys and share of wallet. Develops strong, strategic relationships with customer(s) to identify and leverage the customers business goals, growth strategies and profit drivers to deliver the appropriate business value proposition sales solution strategy. Provides leadership and guidance in critical customer planning and engagement. Performs critical customer analysis to identify and leverage the partner s marketing programs to achieve growth in their customer s solutions capability. Engages customer(s) in joint planning that integrates the companys services, programs and supplier partnerships securing customer commitment for the development of a comprehensive investment in strategies that advance the company s market position, entanglement and financial goals Conducts regular business reviews with assigned accounts to track progress toward revenue and growth goals and owns execution of business plan. Maintains and monitors pipeline and metrics for assigned customers, performs analysis and identifies improvement opportunities. Supports suppliers strategies by aligning solutions with customer to maximize profitable growth, and customer expansion. Prioritize customers and opportunities with greatest potential for success. Closely manages profitability by minimizing profit leaks and maximizing gross profit. Other duties as assigned. Job Level Specifications: Solid understanding of business, financials, products/services, the market, and the needs of assigned accounts. Understands emerging market trends and interdependencies impacting customers; leverages understanding to expand relationships with own customers. May be recognized as an expert in one area. Complexity is high (territory/account, products/services, sales or account management process). Requires developed sales expertise across a defined portfolio of products./services/accounts; applies expertise in a complex sales environment. Works independently or may lead teams to identify, pursue or manage accounts/opportunities with large size/strategic importance/risk of loss. Acts as a resource for colleagues with less experience; may serve as team lead and help develop colleagues and customers understanding. Has autonomy to set and negotiate product/service terms; plans own territory or account approach. Collaborates with team and leadership. Has direct contact with clients and decision makers; participates in team sales for major accounts. Leads the negotiations on medium-sized, complex accounts; plans own territory or account approach. Works within broad guidelines and policies to develop business with new and existing customers Work Experience: Minimum experience required is typically 5+ years with bachelors or equivalent. Its possible for a career salesperson to plateau for many years at this level. Education and Certification(s): Bachelors degree or equivalent experience from which comparable knowledge and job skills can be obtained. Distinguishing Characteristics: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Farnell Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair. Job Summary: Responds to customer inquiries, expedites critical orders, communicates dispositions, researches and resolves issues, and researches orders. Principal Responsibilities: May provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers. Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws. Maintains and updates electronic and/or hard copy records as required. Other duties as assigned. Job Level Specifications: Acquired and applies working knowledge of the organization, job, practices and procedures to be proficient in all aspects of job. Performs functions semi-routine in nature and recognizes the need for occasional alternative solutions. Work is performed independently, with minimal supervision. Able to establish priorities and manage time to complete work. Collaboration with other departments or teams may be required to perform role. May frequently respond to requests from others, internally or externally. Impact of decisions may affect the department. Errors may result in loss of time, resources and/or customer satisfaction. Work Experience: Typically requires a minimum of two years of related experience. Education and Certification(s): High School Diploma or equivalent Distinguishing Characteristics: Must have computer, email, phone, communication and problem solving skills. Must be able to multi-task and work in a fast paced environment. May require fluency in more than one language. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and provide support to update customer s account information Work with dealerships and client support teams as needed to achieve optimal customer satisfaction in relation to service, customer complaints, warranty issues and recalls Overcome consumer objections through effective de-escalation methods, and refer complaints immediately to the appropriate reporting Manager. Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client specific, and corporate guidelines Make accurate records as needed in both French and English, as applicable, for specific case types. Review customer files and take appropriate actions in a timely manner Think creatively both in terms of solutions to complex complaints and process improvement. Collaborate cross-functionally on root cause analysis and drive resolution of customer issues Ensure customer satisfaction and provide professional customer support Ensure to deliver Bill Gosling Outsourcing and client metrics and expectations on a regular basis. Champion company core values and other company programs Other duties as assigned Education North America - Minimum High School Diploma or equivalent is required Philippines - Minimum of 2 years post-secondary or equivalent is required Costa Rica - No Minimum requirement United Kingdom - No Minimum requirement Experience Previous experience in an Agent/Customer Service Representative is preferred but not required Exceptional communication and writing skills with attention to detail, grammar, brand tone, and voice. Resiliency with ability to bounce back from challenging interactions and manage through complexity and uncertainty Reports to: Floor Support/ Team Leader, Operations/ Team Leader Working, Operations/ Managing Coach, Operations What Were Looking For: INFORMATION SECURITY RESPONSIBILITIES All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives!

About KPI Partners . KPI Partners is a leading provider of technology consulting and solutions, specializing in delivering high-quality services that enable organizations to optimize their operations and achieve their strategic objectives. We are committed to empowering businesses through innovative solutions and a strong focus on customer satisfaction. Job Description. We are seeking an experienced and detail-oriented ODI Developer to join our dynamic team. The ideal candidate will have a strong background in Oracle Data Integration and ETL processes, possess excellent problem-solving skills, and demonstrate the ability to work collaboratively within a team environment. As an ODI Developer at KPI Partners, you will play a crucial role in designing, implementing, and maintaining data integration solutions that support our clients analytics and reporting needs. Key Responsibilities. - Design, develop, and implement data integration processes using Oracle Data Integrator (ODI) to extract, transform, and load (ETL) data from various sources. - Collaborate with business analysts and stakeholders to understand data requirements and translate them into technical specifications. - Optimize ODI processes and workflows for performance improvements and ensure data quality and accuracy. - Troubleshoot and resolve technical issues related to ODI and data integration processes. - Maintain documentation related to data integration processes, including design specifications, integration mappings, and workflows. - Participate in code reviews and ensure adherence to best practices in ETL development. - Stay updated with the latest developments in ODI and related technologies to continuously improve solutions. - Support production deployments and provide maintenance and enhancements as needed. Qualifications. - Bachelors degree in Computer Science, Information Technology, or a related field. - Proven experience as an ODI Developer or in a similar ETL development role. - Strong knowledge of Oracle Data Integrator and its components (repositories, models, mappings, etc.). - Proficient in SQL and PL/SQL for querying and manipulating data. - Experience with data warehousing concepts and best practices. - Familiarity with other ETL tools is a plus. - Excellent analytical and troubleshooting skills. - Strong communication skills, both verbal and written. - Ability to work independently and in a team-oriented environment. Why Join KPI Partners - Opportunity to work with a talented and diverse team on cutting-edge projects. - Competitive salary and comprehensive benefits package. - Continuous learning and professional development opportunities. - A culture that values innovative thinking and encourages collaboration. KPI Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**

style="background: ;"> Business Manager - Kolkata Location Kolkata Discipline: Sales Job type: Permanent Full Time Job ref: 010107 Published: 6 minutes ago Base Location: Kolkata Territory Covered: North Kolkata, Purulia, Bankura, Burdwan East, Midnapur West, Hooghly, 24 PGS(N) What You ll Be Doing: Sales of Rayner and Rayner associate products to the ophthalmologist in Private Practice, Teaching Institute, Charitable Hospital and Govt Hospitals. Accountable for achieving agreed sales and performance targets within agreed budgets and timescales. Implement related activities like customer events, sales and marketing campaigns, sales presentations necessary to achieve agreed objectives. Maintain and enhance knowledge of products, product strategy, positioning, key messages, programs, company developments, customers, and competitors. Achieve agreed coverage and frequency targets through various communication channels. Ensure customer satisfaction and best-in-class customer relationship. Ensure the accurate and timely completion of all reports. Contribute positively to the Sales and Marketing team through co-operative relationships and collaborative efforts to achieve team and company objectives. Analyze the territory/market s potential, track sales and status reports. Develop and implement sales strategies to effectively penetrate the ophthalmologist market. Identify new business opportunities and develop a pipeline of potential clients. Monitor market trends, competitor activities, and customer feedback to identify opportunities for product. Prepare and submit regular sales reports, forecasts, and updates to the line manager. What Experience & Skills Do You Need: Bachelor s degree in commerce and science Physics, Pharmacy and Engineering background would be an added advantage. Min 3 years of handling Pharma / Surgical/ Medical Device Product, Managed Science based selling with a proven record of sales performance. sales experience in the Ophthalmic Medical Devices industry will be an added advantage and preferred. Strong communication skills Fluent communication in English, Hindi, and Local state language. Advanced ability in MS Office suite such as Excel, Word, and PowerPoint. What We Can Offer You Comprehensive benefits package including Health and wellness allowance Employee Assistance Program Global appreciation platform to recognise colleagues around the globe Being part of an organisation you can be proud to work for changing the lives of millions of people! Apply Now Save this job Share job Latest jobs Territory Manager South East Job location: Marseille Nous sommes la recherche d un responsable de ... Business Manager - Coimbatore Job location: Coimbatore Base Location: Coimbatore Territory Covered: ... Business Manager - Delhi Job location: Delhi Base Location: Delhi Territory Covered : Sout...

Job_Description":" Responsibilities: Ensuring high level of customer satisfaction Excellent work ethic and time management skills Develop and arrange promotional material and in-store displays . Ensure adherence to SOP at store Ensure adherence to Store etiquette and at store timing Assist store manager in Stock Management Maintaining accurate records Working towards monthly or annual targets Key Task Sales o Inviting customer to outlet o Introduce customer to the concept of MYOP. o Demonstrating and presenting products o Support the customer to identify the right perfume Store cleanliness and merchandising . Stock Audits DSR and Store Closing Placing stock request to HO Validating and receiving stock . Handling and resolving customer complaints Benefits Provident Fund Overtime allowance Medical Insurance ","

Job_Description":" Summary: We are looking for a competitive and trustworthy Sales Executive who can help us enhance our business activities. The candidate will be responsible for discovering and pursuing new sales prospects whilst maintaining customer satisfaction. The goal is to meet and surpass the companys expectations to drive rapid and sustainable growth. Responsibilities Conduct market research to identify selling possibilities and evaluate customer needs. Actively seek out new sales opportunities through cold calling, networking and social media. Set up meetings with potential clients and listen to their wishes and concerns. Prepare and deliver appropriate presentations on products/ services. Create frequent reviews and reports with sales and financial data. Ensure stock availability for sales and demonstrations. Participate on behalf of the company in exhibitions or conferences. Negotiate/close deals and handle complaints or objections. Collaborate with the team to achieve better results. Requirements Proven experience as a sales executive or relevant role. Proficiency in English. Excellent knowledge of MS Office. Thorough understanding of marketing and negotiating techniques. Fast learning speed and a passion for sales Self-motivated with a results-driven approach. Aptitude in delivering attractive presentations. A high school degree ","

Job_Description":" Summary: We are looking for a competitive and trustworthy Sales Executive who can help us enhance our business activities. The candidate will be responsible for discovering and pursuing new sales prospects whilst maintaining customer satisfaction. The goal is to meet and surpass the companys expectations to drive rapid and sustainable growth. Responsibilities Conduct market research to identify selling possibilities and evaluate customer needs. Actively seek out new sales opportunities through cold calling, networking and social media. Set up meetings with potential clients and listen to their wishes and concerns. Prepare and deliver appropriate presentations on products/ services. Create frequent reviews and reports with sales and financial data. Ensure stock availability for sales and demonstrations. Participate on behalf of the company in exhibitions or conferences. Negotiate/close deals and handle complaints or objections. Collaborate with the team to achieve better results. Requirements Proven experience as a sales executive or relevant role. Proficiency in English. Excellent knowledge of MS Office. Thorough understanding of marketing and negotiating techniques. Fast learning speed and a passion for sales Self-motivated with a results-driven approach. Aptitude in delivering attractive presentations. A high school degree Benefits PF ESI Health Insurance Overtime allowance ","

Job_Description":" Responsibilities: Ensuring high level of customer satisfaction Excellent work ethic and time management skills Develop and arrange promotional material and in-store displays . Ensure adherence to SOP at store Ensure adherence to Store etiquette and at store timing Assist store manager in Stock Management Maintaining accurate records Working towards monthly or annual targets Key Task Sales o Inviting customer to outlet o Introduce customer to the concept of MYOP. o Demonstrating and presenting products o Support the customer to identify the right perfume Store cleanliness and merchandising . Stock Audits DSR and Store Closing Placing stock request to HO Validating and receiving stock . Handling and resolving customer complaints Benefits Provident Fund Overtime allowance Medical Insurance ","

Farnell Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair. Job Summary: Responds to customer inquiries, expedites critical orders, communicates dispositions, researches and resolves issues, and researches orders. Principal Responsibilities: May provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers. Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws. Maintains and updates electronic and/or hard copy records as required. Other duties as assigned. Job Level Specifications: Acquired and applies working knowledge of the organization, job, practices and procedures to be proficient in all aspects of job. Performs functions semi-routine in nature and recognizes the need for occasional alternative solutions. Work is performed independently, with minimal supervision. Able to establish priorities and manage time to complete work. Collaboration with other departments or teams may be required to perform role. May frequently respond to requests from others, internally or externally. Impact of decisions may affect the department. Errors may result in loss of time, resources and/or customer satisfaction. Work Experience: Typically requires a minimum of two years of related experience. Education and Certification(s): High School Diploma or equivalent Distinguishing Characteristics: Must have computer, email, phone, communication and problem solving skills. Must be able to multi-task and work in a fast paced environment. May require fluency in more than one language. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Job Summary: Field sales executive focused on customers to achieve revenue and margin goals in assigned accounts. Identifies customer needs and applies company s value proposition to drive sales growth and improved profitability. Develops strategic relationships and aligns customer and business goals, creating and managing a business and execution plan for shared success among the customer, vendor partners and the company. Principal Responsibilities: Serves as the primary point of contact for the customer interface to the companys resources that drives and supports high levels of customer satisfaction and loyalty, as measured in surveys and share of wallet. Develops strong, strategic relationships with customer(s) to identify and leverage the customers business goals, growth strategies and profit drivers to deliver the appropriate business value proposition sales solution strategy. Provides leadership and guidance in critical customer planning and engagement. Performs critical customer analysis to identify and leverage the partner s marketing programs to achieve growth in their customer s solutions capability. Engages customer(s) in joint planning that integrates the companys services, programs and supplier partnerships securing customer commitment for the development of a comprehensive investment in strategies that advance the company s market position, entanglement and financial goals Conducts regular business reviews with assigned accounts to track progress toward revenue and growth goals and owns execution of business plan. Maintains and monitors pipeline and metrics for assigned customers, performs analysis and identifies improvement opportunities. Supports suppliers strategies by aligning solutions with customer to maximize profitable growth, and customer expansion. Prioritize customers and opportunities with greatest potential for success. Closely manages profitability by minimizing profit leaks and maximizing gross profit. Other duties as assigned. Job Level Specifications: Solid understanding of business, financials, products/services, the market, and the needs of assigned accounts. Understands emerging market trends and interdependencies impacting customers; leverages understanding to expand relationships with own customers. May be recognized as an expert in one area. Complexity is high (territory/account, products/services, sales or account management process). Requires developed sales expertise across a defined portfolio of products./services/accounts; applies expertise in a complex sales environment. Works independently or may lead teams to identify, pursue or manage accounts/opportunities with large size/strategic importance/risk of loss. Acts as a resource for colleagues with less experience; may serve as team lead and help develop colleagues and customers understanding. Has autonomy to set and negotiate product/service terms; plans own territory or account approach. Collaborates with team and leadership. Has direct contact with clients and decision makers; participates in team sales for major accounts. Leads the negotiations on medium-sized, complex accounts; plans own territory or account approach. Works within broad guidelines and policies to develop business with new and existing customers Work Experience: Minimum experience required is typically 5+ years with bachelors or equivalent. Its possible for a career salesperson to plateau for many years at this level. Education and Certification(s): Bachelors degree or equivalent experience from which comparable knowledge and job skills can be obtained. Distinguishing Characteristics: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.