10024 Customer Satisfaction Jobs - Page 47

About the Role: Relationship Managers (RM) are a part of the Banks sales force whose primary responsibility is to get customers for the bank and explore new business opportunities RMs manage a team of executives responsible for selling loan products to the customers based on their needs and growth of the lending book of the area through NTB acquisition as well ETB portfolio They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction Details of the Role: Department CBG Grade AM/DM/M/SM Sub-Department SBB- CBG Reporting (Business) SM/AVP/VP Location Reporting (Matrix) : Ensure achievement of the Top line Business Targets by sourci...

The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank The department drives business from 2700+ branches and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank About the Role Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities SMs manage a team of business development executives responsible for selling current accounts and savings (CASA) accounts to customers based on their needs They will ensure m...

About Bharat Banking Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel About the Role The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements The center of all client engagements will be to ensure superior customer experienc...

About the Role: Relationship Managers (RM) are a part of the Banks sales force whose primary responsibility is to get customers for the bank and explore new business opportunities RMs manage a team of executives responsible for selling loan products to the customers based on their needs and growth of the lending book of the area through NTB acquisition as well ETB portfolio They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction Details of the Role: Department CBG Grade AM/DM/M/SM Sub-Department SBB- CBG Reporting (Business) SM/AVP/VP Location Reporting (Matrix) : Ensure achievement of the Top line Business Targets by sourci...

Required Educational Qualification: Any Graduation or Any Post Graduation Desired Experience: 4 - 6 years Job Objective: The objective is to attract prospective students to enroll to study abroad services through outbound calls. Job Responsibilities Lead Assessment: Evaluate marketing-generated leads to identify prospective students for Study abroad Customer Engagement: Promptly reach out to new leads to maximize conversion opportunities. Qualification: Understand student needs, assess fit, and qualify leads based on intent, preferences, and requirements. Pipeline Conversion: Convert qualified leads into active prospects by forwarding them for detailed consultation with Counselling team. Col...

• New Supplier assessment & Evaluation & conducting supplier systems & process audits. • Customer Complaint Handling and its related activities:- 8 - D Submission in case of any customer complaint Root Cause Analysis of Problem as per customer. Required Candidate profile • Customer Complaint Resolution • Supplier Assessment and Evaluation • Warranty Claim Management • PPAP Document Submission • OEM Customer Coordination • Quality Issue Resolution

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR VOICE PROCESS SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- NOIDA PROFILE- CUSTOMER SERVICE Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligib...

Role- Customer Support Executive Min- 0-2 Yrs Exp Into Customer Service Any Graduate CTC- 3.5 - 6.5 LPA Work From Office 5 Days working 2 days off both side Cab Shift- US Interview - Virtual For more info contact HR Haider - 9256424833

Roles and Responsibilities Call Center Fresh/Exp !! About the Role We are looking for an enthusiastic individual to join our company who will act as a liaison between our company and its current and potential customers. An ideal candidate should be able to accept ownership for effectively solving customer issues, complaints, and queries while keeping customer satisfaction as an utmost priority. Responsibilities Manage inbound calls, chats, and emails. Manage tickets and update customer information in the database during and after each call. Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken. Handle cu...

Company Description Pepperfry, founded by Ambareesh Murty and Ashish Shah in 2011, is a pioneer in blending technology and homely comfort to redefine the shopping experience. With a robust online presence and over 200 offline studios, Pepperfry merges the best of both worlds, driving innovation in home furniture and decor. Known for solving complex problems creatively and employing advanced technologies like AR, VR, and ML, Pepperfry consistently pushes the boundaries of what&aposs possible. Headquartered in Mumbai, the company is committed to enhancing customer experiences and delivering unique, high-quality products. Role Description This is a full-time, on-site role for a Sales Consultant...

Key Responsibilities: Maintain service quality to uphold company goodwill and secure bookings through effective market research. Manage Residential projects in Mumbai, ensuring smooth operations and client satisfaction. Actively participate in product launches and contribute to expanding business opportunities. Handle customer queries promptly and ensure high levels of customer satisfaction. Identify prospective clients, generate business from existing clientele, and achieve assigned business targets. Regularly interact with clients, addressing their queries and complaints to maintain positive client relations. Conduct cold calling, arrange appointments with site managers, engage in digital ...

* Women Candidates Preferred 2. Store & Team Management 3. Customer Experience & Service 4. Events & Engagement 5. Reporting Required Candidate profile A graduate (any discipline); background in retail or hospitality is a plus. Women Candidates Preferred

Role Overview: As the Director, Go-to-Market (GTM) at NTT DATA, you will play a crucial leadership role in collaborating with internal stakeholders to ensure the delivery of client-led, business value solutions. Your main responsibility will be to create business value for clients through the company's portfolio and successfully execute the strategy. You will oversee a sales team, fostering a culture of collaboration and innovation focused on both strategic and operational excellence. Key Responsibilities: - Provide leadership and oversight for the annual strategic Go-to-Market (GTM) plan in the assigned geography and/or portfolio of products. - Translate Go-to-Market (GTM) strategies and pl...

As an L3 SOC Analyst at CyberProof, a UST Company, you will play a crucial role in monitoring, investigating, and resolving security incidents, violations, and suspicious activities. Your primary responsibilities will include: - Acting as an escalation point for high and critical severity security incidents and conducting thorough investigations to determine potential impact and understand the extent of compromise. - Analyzing attack patterns, Tools, Techniques and Procedures (TTPs) to identify methods of attacks and attack life cycle. - Providing recommendations on issue resolution activities such as security controls policy configuration changes and security hygiene improvement. - Hunting ...

As a Customer Care Manager at Toast, you play a crucial role in leading the Care Team to drive productivity, efficiency, and success. Your primary responsibility is to manage the Toast customer journey during issue resolution, with the ultimate aim of strengthening customer relationships. **Role Overview:** - Leverage product knowledge and customer service expertise to coach and guide the team in handling chats, calls, and casework effectively. - Train and develop the team on processes, technical troubleshooting, and product knowledge. - Maintain open communication with agents, addressing concerns and relaying feedback appropriately. - Facilitate professional development for yourself and you...

As a candidate for the position, your role will involve achieving business targets by acquiring new client relationships and maintaining them. You will be responsible for identifying target areas for prospective business and pre-screening customer segments as per the organization's norms. Additionally, you will need to ensure a high level of customer satisfaction by proactively understanding customer needs and cross-selling multiple products as per the requirements. Key Responsibilities: - Identify target areas for prospective business - Pre-screen customer segments as per the organization norms - Ensure the number of logins along with disbursement - Proactively understand customer needs and...

Role Overview: You will be responsible for delivering tailored post-sales software services to local accounts, responding to a range of queries, and utilizing proactive monitoring for issue prevention. Your main goal will be to maintain high customer satisfaction by addressing requirements and resolving issues promptly. Additionally, you will troubleshoot IT infrastructure problems, adhere to standards, support operational plans, and perform assigned tasks under supervision. Key Responsibilities: - Deliver tailored post-sales software services to local accounts - Respond to a range of queries and utilize proactive monitoring for issue prevention - Maintain high customer satisfaction by addre...

AMW is a company driven by the desire to make a difference and have a meaningful impact on enriching everyday lives. The engaging and supportive work environment, coupled with a company culture that recognizes and rewards quality performance, provides you with the chance to push your limits every single day. **Key Responsibilities:** - Maintain customer satisfaction levels and retain them with the company. - Coordinate department activities to improve the efficiency of the body shop. - Instruct the body shop staff team to carry out quality jobs, monitor their tasks, guide, and coach them to achieve a high level of productivity. - Handle customer complaints/inquiries and drive the team toward...

Job Description You will be responsible for building relationships with corporate customers, developing new business opportunities, understanding technical requirements of clients, delivering presentations, creating techno-commercial proposals, developing sales projection plans, executing orders, ensuring customer satisfaction, and negotiating & closing deals. Key Responsibilities - Acquiring new clients through active hunting - Managing and growing existing client accounts by cross-selling and upselling IT infrastructure solutions & services - Staying updated with professional & technical knowledge in IT products, solutions, and services related to Data centre solutions such as Servers, Sto...

As a Showroom Consultant at Cosmic Tree, your role involves assisting customers in the showroom, providing product information, and ensuring customer satisfaction. You will be responsible for managing showroom displays, addressing customer inquiries, and maintaining a high standard of customer service. Additionally, you will coordinate with the field team and focus on sales conversions. Key Responsibilities: - Assist customers in the showroom and provide them with product information - Manage showroom displays to enhance the overall experience for customers - Address customer inquiries and ensure their satisfaction with the products and services - Coordinate with the field team to streamline...

As an experienced Operations Leader in the residential interior projects domain, your role will involve overseeing the end-to-end execution of projects to ensure timely delivery, high-quality execution, and superior customer satisfaction. Your expertise in home interiors, construction, modular furniture, or related service sectors will be key in driving operations, team management, and process excellence. - Lead regional operations to ensure timely, cost-effective, and high-quality delivery of interior projects - Take ownership of the customer experience throughout their journey - Manage project handover timelines, vendor coordination, workmanship quality, and customer satisfaction metrics -...

Job Description: As a Home Loan Sales Executive, your main responsibility will be to generate home loan business through direct sourcing and channel partners. You will need to ensure customer satisfaction and compliance throughout the process. Your role will involve the following key responsibilities: - Identify and acquire new customers for home loans through various channels such as direct sales, connectors, builders, and DSAs. - Conduct field visits to assess customer eligibility and provide assistance with application and documentation. - Coordinate with credit, legal, and technical teams to ensure timely processing of home loan applications. - Achieve monthly business targets set by the...

As a Store Sales Manager, you will be responsible for overseeing the branch operations and achieving sales targets in the retail sector. With 3 to 5 years of managerial experience, you should possess the skills to handle operations independently and ensure customer satisfaction while meeting sales goals. Your age should be below 45 to be eligible for this role. Key Responsibilities: - Deliver exceptional service to guarantee high levels of customer satisfaction. - Motivate and train the sales team to achieve sales objectives. - Develop and implement business strategies to attract new customers, increase store traffic, and improve profitability. - Address customer complaints professionally an...

Job Title: Senior Executive Premium Credit Card Customer Service (Confidential Client) Job Description: We are hiring for a leading Financial Services organization (Confidential Client) for their Super Premium / HNI Customer Service team . As a Senior Executive Premium Credit Card Customer Service , you will be responsible for delivering exceptional service to high-value customers across multiple channels (voice, email, chat). The role involves handling escalations, ensuring adherence to process TATs, and coordinating with cross-functional teams to resolve customer issues. Key Responsibilities: Manage customer interactions for premium / HNI credit card customers across channels (Voice, Email...

* Graduates, preferably MBAs with a minimum of 3 years of relevant experience; candidates with higher experience will be considered for suitable roles. Preferably from Telecom/ISP industry. Required Candidate profile * Demonstrated expertise as a Key Account Manager with a proactive approach in a B2B service industry or a similar client-facing role within the technology sector.