Karcher India

Role & responsibilities Perform troubleshooting, maintenance, and repair of electronic machines and hydraulic systems at customer sites. Provide technical support and guidance to customers, ensuring their equipment is operating efficiently. Regularly communicate with clients to provide status updates and follow-up on service requests. Travel to customer locations as required to perform maintenance or resolve technical issues. Maintain accurate service records and report on service activities. Ensure customer satisfaction through timely and effective service delivery. Preferred candidate profile Excellent written and verbal communication skills, including proficiency in mail communication for effective interaction with clients and internal teams. Ability to handle follow-ups and maintain professional customer relations. Open to travel to various customer locations for service support. Strong problem-solving skills and attention to detail.

Role & responsibilities Sales Strategy & Execution: Develop and implement a territory-wise sales strategy aligned with company goals to grow Karcher equipment sales across sectors. Customer Development: Identify and develop business in target segments Hospitality chains, BSCs, (Facility Management background). Channel & Direct Sales Management: Handle a mix of direct sales and channel partner management. Appoint and support dealers, resellers, and sub-dealers across the region. Key Account Management: Engage with large customers, Facility Management Companies and government institutions to position Karcher as the preferred cleaning solution provider. Product Demonstration & Technical Selling: Conduct live demos and presentations, highlighting ROI and performance advantages of Karchers high-pressure cleaners, vacuum systems, scrubber driers, sweepers, and specialty equipment. Sales Forecasting & Reporting: Maintain accurate sales forecasts, pipeline status, competitor analysis, and market trends for management reporting. After-Sales Coordination: Work closely with service teams to ensure smooth installation, training, and post-sale support. Preferred candidate profile Experience: Minimum 8 -10 years of B2B sales experience in cleaning equipment in BSC Segment or hygiene/maintenance products. Sectoral Exposure: Proven experience in selling to at least 2-3 sectors from: hospitality, BSC or from Facility Management Companies. Skills: Strong technical understanding of cleaning equipment (especially pressure washers, scrubbers, vacuums, etc.) Excellent communication, presentation, and relationship-building skills Self-driven, target-oriented, and able to manage a Branch role with minimal supervision