Zirakpur
INR 1.2 - 2.4 Lacs P.A.
Work from Office
Full Time
Job Opening: Customer Care Executive (Night Shift) We are hiring freshers for the position of Customer Care Executive for our USA-based BPO operations. As a Customer Care Executive, you will be responsible for handling inbound and outbound calls. Employee state insurance
Mohali
INR 3.0 - 6.0 Lacs P.A.
Work from Office
Full Time
We are looking for a result-driven SEO executive to be responsible for developing optimized web content. The SEO executive s responsibilities include working closely with the marketing team to achieve SEO objectives, measuring the success of SEO and ROI, and assisting with the maintenance of the website s architecture to ensure user friendliness. To be successful as an SEO executive, you should have strong copywriting and analytical skills, knowledge of coding techniques, and a commitment to constantly improving on key skills. Ultimately, an SEO executive should have outstanding knowledge of SEO, passion for the industry and time management skills. SEO Executive Responsibilities: Conducting on-site and off-site analysis of web SEO competition. Using google analytics to conduct performance reports regularly. Creating high-quality SEO content. Assisting with blog content. Leading keyword research and optimization of content. Keeping up-to-date with developments in SEM. SEO Executive Requirements: Marketing degree or related. Extensive experience in SEO. Working knowledge of Google Analytics. Experience with coding techniques. Thorough understanding of web design and site structures. Good knowledge of back link analysis. Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *
Mohali
INR 5.0 - 10.0 Lacs P.A.
Work from Office
Full Time
FOR ONLY TEST PURPOSE Customer Support Executive We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. Customer Support Executive Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Customer Support Executive Requirements: A bachelor s degree in administration or a related field. A minimum of 3 years experience. Excellent interpersonal and written and oral communication skills. Ability to lead a team. Knowledge of CRM systems. Computer skills. Knowledge of mediation and conflict resolution techniques is preferable. Job Category: Customer Support Executive Job Type: Full Time Job Location: ZIrakpur Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume * Upload CV/Resume * Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *
Zirakpur
INR 2.0 - 4.0 Lacs P.A.
Work from Office
Full Time
Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. A bachelor’s degree in administration or a related field. A minimum of 3 years experience. Excellent interpersonal and written and oral communication skills. Ability to lead a team. Knowledge of CRM systems. Computer skills. Knowledge of mediation and conflict resolution techniques is preferable.
Zirakpur
INR 2.0 - 4.0 Lacs P.A.
Work from Office
Full Time
Conducting on-site and off-site analysis of web SEO competition. Using google analytics to conduct performance reports regularly. Creating high-quality SEO content. Assisting with blog content. Leading keyword research and optimization of content. Keeping up-to-date with developments in SEM. Marketing degree or related. Extensive experience in SEO. Working knowledge of Google Analytics. Experience with coding techniques. Thorough understanding of web design and site structures. Good knowledge of back link analysis.
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