Floor Manager

Sodexo Food Solutions India Pvt. Ltd.ces

4 - 5 years

2 - 5 Lacs

Ahmedabad

Posted:1 month ago| Platform:

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Skills Required

team management floor management customer service customer complaints customer care inventory safety regulations customer support customer satisfaction team leading compliance leadership customer handling communication skills customer experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

Sodexo Food Solutions India Pvt. Ltd.cesFloor Manager to join our dynamic team and embark on a rewarding career journey

Overseeing the work of employees, providing direction and guidance as needed, and ensuring a high level of customer service.
Scheduling and assigning tasks to employees, ensuring proper coverage during business hours.
Resolving customer complaints and ensuring a positive customer experience.
Monitoring employee performance and providing feedback to help improve their skills.
Maintaining inventory levels and ordering supplies as needed.
Ensuring compliance with company policies and procedures, as well as health and safety regulations.
Developing and implementing plans to improve operational efficiency and customer satisfaction.
Keeping up-to-date with changes in the industry and market trends.
Performing other tasks as assigned by management.Qualifications:
Strong leadership and interpersonal skills, with the ability to motivate and manage a team.
Excellent customer service skills, with the ability to resolve customer complaints and maintain a positive customer experience.
Good communication and organizational skills, with attention to detail.
Ability to work well under pressure and manage multiple tasks effectively.
Familiarity with basic computer programs, such as Microsoft Office.

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