Floor Manager

You will be responsible for overseeing all aspects of the department's operations, which include inventory management, stock replenishment, and pricing. It is crucial to ensure that merchandise is properly displayed, organized, and stocked to meet customer demand. You will also need to implement and maintain visual merchandising standards to attract customers and enhance the overall shopping experience. Monitoring product quality, freshness, and expiration dates is essential to ensure customer satisfaction and compliance with regulations. In terms of team management, you will be required to train and supervise department staff, including sales associates, stockers, and other support personnel. Providing clear direction, setting performance expectations, and ensuring that employees are aware of their roles and responsibilities will be part of your responsibilities. Conducting regular performance evaluations and providing feedback to improve individual and team performance is crucial. You will also need to schedule and assign tasks to optimize staffing levels and ensure efficient department operations. Ensuring exceptional customer service is key. This involves training staff on product knowledge, sales techniques, and resolving customer inquiries or complaints. Monitoring customer feedback and taking appropriate actions to address any concerns or improve the shopping experience will be necessary. You will be expected to develop and implement strategies to achieve sales targets, drive revenue growth, and maximize department profitability. Analyzing sales data, identifying trends, and adjusting pricing, promotions, or product offerings accordingly are essential for success in this role. Effective communication with the store manager, other department managers, and cross-functional teams is important. Collaboration with the buying or procurement team to ensure appropriate stock levels and efficient ordering processes will be part of your responsibilities. Participating in meetings, sharing department updates, and contributing to the overall strategic planning and decision-making process are also key aspects of the role. This is a full-time, permanent position with benefits such as food provided, health insurance, and Provident Fund. The work schedule is during the day shift, and there is a yearly bonus. The work location is in person.,