10024 Customer Satisfaction Jobs - Page 48

Lead Generation & Management, Customer Relationship Building, CRM System Utilization, Sales Support, Customer Service & Support, Customer Feedback & Market Trends Promotional Activities SIPS 7523927151 Required Candidate profile Female Graduate with 5 to 8yrs in depth exp in Automobile industry Excellent interpersonal & communication skills. MS Office/Excel mail drafting required

Role & responsibilities Resolve International customer queries Over Calls. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Meet personal/customer service team sales targets and Call handling quotas. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Follow communication procedures, guidelines and policies. Preferred candidate profile ( ATLEAST 1 YEAR INT EXP MANDATE) Proven customer support experience or experien...

Relationship Manager responsibilities as follows: Develop and maintain relationships Manage client accounts Drive business growth Coordinate with internal teams Conduct market research Ensure satisfaction and retention

BPO Sales- Voice Min. 1 year exp in customer service excellent Eng & Hindi / any regional language qualification- Min 12th 6 days working, work from office rotational day shifts, 1 day rotational off Marathali location HR, versant, ops, Walkin CTC: Upto 27,000 Attendance Bonus + other perkrs Incentives: Up to 80,000 HR Varsha 9251688428 varsha.glorious@gmail.com

Role: International Chat Process (US Customer Support) Location: Bangalore (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 1 year of experience in Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure CTC: Up to 4.22 LPA CONTACT: Arshiya- 9251688422

Hi jobseekers !! Greetings from ShiningstarsITPL!! Hiring for Work From Home for Customer Care Executive ! Salary : 18k CTC - 14k in hand ( Based upon last drawn , experience as well as communication skills.) Role & responsibilities: Respond promptly and professionally to customer queries via phone, email, live chat, or social media. Resolve product or service issues by clarifying the customer's complaint, determining the cause, selecting and explaining the best solution, and following up to ensure resolution. Maintain detailed and accurate customer records in CRM systems. Assist customers with order tracking, returns, billing, account questions, or technical troubleshooting. Escalate unreso...

Company Description Welcome to Marketing Infotech, based in Delhi! At MI, we blend simplicity and creativity to elevate your online presence. We are a digital marketing agency dedicated to helping brands achieve high ROI by understanding and amplifying their unique stories. Our team ensures that every digital interaction makes a significant impact. Join us to boost your digital game and experience success through real and straightforward methods. Salary 18k to 25k Role Description We are seeking a dedicated Customer Care Executive for a full-time on-site role located in Noida sec 73. The Customer Care Executive will handle day-to-day tasks including addressing customer inquiries, ensuring cu...

Role Overview: As an Account Executive at Salesforce, you will be responsible for creating, identifying, and closing sales for the Salesforce Marketing Cloud within a specific geographical region or set of named accounts. Your role will be crucial in driving revenue and contributing to the development and success of the business in India. You must possess the ability to generate a large pipeline of business and be a self-starting closer to excel in this position. Key Responsibilities: - Create and drive revenue within India accounts. - Generate business opportunities through professional networking and cold-calling. - Drive brand awareness, campaigns, and lead generation via networking, asso...

Job Description: As an Inside Sales Specialist at Simplilearn.com, you will be responsible for conducting face-to-face interviews and generating leads. Your day-to-day tasks will include engaging with potential customers, understanding their needs, and presenting suitable solutions. Your role will also involve ensuring customer satisfaction and maintaining effective communication with clients. Key Responsibilities: - Conduct face-to-face interviews with potential customers - Generate leads for the company - Engage with customers to understand their needs - Present suitable solutions to customers - Ensure customer satisfaction - Maintain effective communication with clients Qualifications Req...

As a Sales Associate at our company, your role will involve providing exceptional customer experiences through consultative selling and storytelling. You will offer expert styling advice customized to each customer's preferences, lifestyle, and occasion. Key Responsibilities: - Manage the complete customer journey, from greeting and needs discovery to product presentation, objection handling, and closing sales. - Develop an aspirational brand narrative and build lasting client relationships through consistent follow-ups, VIP engagements, and client ling. - Document customer preferences, special occasions, and purchase history to personalize future interactions. - Meet and surpass store sales...

Role Overview: As a Senior Sales Manager (Current Account) working in the Retail Banking division at Mumbai, your primary responsibility will be to manage and scale up the retail branch banking business for the region. You will be expected to implement strategies to achieve growth targets, expand branch footprint, increase product penetration, and deliver high-quality customer service. Your role will involve identifying potential areas for acquiring Current Account customers in assigned geographies and guiding your team to successfully convert them. Additionally, you will have a P&L responsibility contributing to the larger branch banking channel objectives. Key Responsibilities: - Mentor a ...

As a customer service representative, your role involves handling customer inquiries, addressing and resolving complaints, and effectively communicating with customers through various channels such as phone, email, and chat. You will be responsible for maintaining accurate records of customer interactions and issues while possessing a strong understanding of the company's products and services. Collaboration with other departments to resolve complex issues is also a key aspect of your responsibilities. Your ultimate goal is to strive for customer satisfaction, build positive relationships, and identify opportunities for upselling or cross-selling products and services. Qualifications Require...

As a member of the Transfer Agency division at FIS, you will be responsible for Transaction Operations, Processing, and associated functions of mutual funds for various clients. Your role will involve providing service to clients through various channels like Transaction processing, calls & correspondence. The customer support you provide may include Accounts set up, Shareholder data maintenance, liquidation & overall record keeping. **Key Responsibilities:** - Verify and input customer requests to ensure accuracy and completeness, taking appropriate action - Perform quality control activities to maintain high-quality standards - Generate template email or written correspondence to customers...

Role Overview: As a Commercial Sales Manager, you will be responsible for leading sales efforts in North America, playing a crucial role in achieving sales targets, expanding market presence, and contributing to overall growth strategy. Your proven track record in driving sales growth, managing teams, and developing customer relationships in a B2B environment will be key to success. Key Responsibilities: - Develop and implement a comprehensive sales strategy to meet or exceed sales targets in the North American market. - Lead and manage the North American sales team, providing training, mentorship, and support for high performance. - Build and maintain strong customer relationships, understa...

As a Regional Sales Manager at our company, you will play a crucial role in overseeing sales and distribution in your assigned region. Your primary focus will be on expanding the customer base and achieving sales targets. Your responsibilities will include: - Creating regional sales plans and quotas aligned with business objectives - Collaborating with senior executives to set and execute sales goals - Managing a sales team to maximize revenue and meet corporate goals - Forecasting monthly, quarterly, and annual sales targets - Identifying hiring needs, selecting, and training new sales staff - Educating the sales team through presentations, seminars, and regular meetings - Conducting perfor...

Role Overview: You will lead the performance of the operations and project & technical team to deliver professional, client-focused, and high-performing operational services as per the agreed service scope and service level. You will be responsible for understanding client requirements, translating them into operational plans, and ensuring project delivery compliance to budget, quality standards, and client requirements. Your role will involve managing teams" ability to meet target goals through continuous service improvement initiatives and maintaining a high level of client satisfaction. Key Responsibilities: - Lead the technical team(s) in determining client requirements and translating t...

As a Sales professional, you will play a crucial role in driving sales growth, establishing strong customer relationships, and effectively managing accounts. Your blend of customer service skills and technical sales expertise will be instrumental in contributing to the business development and outside sales efforts. Your key responsibilities will include: - Developing and maintaining relationships with new and existing clients to drive sales growth. - Conducting market research to identify potential customers and assess their needs. - Managing the entire sales process from prospecting to closing deals. - Utilizing Salesforce to track leads, manage accounts, and report on sales activities. - ...

Role Overview: As the Resort Manager, your primary responsibility will be to oversee the day-to-day operations of the resort, ensuring that guests receive exceptional service and have a memorable stay. This role requires a combination of administrative skills, people management abilities, and a strong dedication to customer satisfaction. Key Responsibilities: - Oversee the daily operations of the resort to ensure smooth functioning. - Develop and implement strategies to enhance guest experience and satisfaction. - Manage and motivate resort staff to deliver high levels of customer service. - Build and maintain relationships with vendors and suppliers. - Communicate professionally with guests...

As a Business Manager, you will play a crucial role in overseeing and driving retail store operations. Your key responsibilities will include: - Developing and executing strategies to increase sales, improve store performance, and enhance customer experience. - Monitoring store performance (sales, inventory, customer satisfaction) and adjusting strategies to meet objectives. - Leading, training, and motivating store staff, setting goals, and conducting performance reviews. - Developing store budgets, forecasting sales, and tracking financial progress. - Preparing and presenting reports on store performance, sales figures, customer feedback, and staff performance to senior management. To qual...

Role Overview: As a Customer Service Support Manager at HappyLocate in Bengaluru, you will be leading a team of customer service representatives to ensure customer satisfaction, resolve issues, and provide technical support. Your role will involve monitoring performance, developing support strategies, handling escalations, and enhancing service processes for a seamless customer experience. Key Responsibilities: - Manage a team of customer service representatives - Ensure customer satisfaction by resolving issues promptly - Provide technical support to customers - Monitor team performance and identify areas for improvement - Develop and implement support strategies - Handle customer escalatio...

**Job Description:** **Role Overview:** As a Front Office Manager at our company located in Idukki Munnar, you will be responsible for overseeing the daily operations of the front office. Your primary goal will be to ensure high customer satisfaction and maintain excellent customer service standards. Your daily tasks will include greeting and assisting visitors, managing office administration activities, handling inquiries, and ensuring the smooth and efficient operation of the front office. **Key Responsibilities:** - Skills in Office Administration and Front Office management - Customer Service and Customer Satisfaction skills - Excellent Communication skills - Strong organizational and mu...

You will be responsible for overseeing the Sales & operations of iMAGN Home Painting Services for specific regions, including the development and implementation of Standard Operating Procedures (SOPs), driving business growth, and ensuring smooth and efficient execution of Painting Projects for individual Home Buyers. The ideal candidate will have a strong background in managing service operations, a passion for quality, and a strategic approach to business development. - Lead and manage day-to-day operations of the iMAGN Home Painting Services. - Develop, document, and implement Standard Operating Procedures (SOPs) for painting projects, ensuring consistency, quality, and efficiency. - Cont...

As a Senior Key Relationship Officer, you will play a crucial role in managing and expanding a portfolio of high-value home loan clients. Your deep understanding of the home loan market, along with your strong relationship management skills, will be essential in driving sales and ensuring customer satisfaction. Your main responsibilities will include: - Developing and maintaining strong relationships with key clients, by understanding their financial needs and offering customized home loan solutions. - Proactively identifying and pursuing new business opportunities within the existing client base and through referrals. - Managing the entire home loan process, from application to closing, to ...

SUMMARY Hiring: Senior Executive Business Development Leading Online Pharmacy Company West Bengal cities, Salary upto 3Lpa Location: Rajarhat/ Siuri/ Kolkata Note: Only local candidates can apply, relocation not applicable. Industry: Online Pharmacy / B2B Retail Job Overview: Responsible for B2B / Retail (Medical Shops) Business Development by onboarding retailers and chemist stores and driving sales. Roles & Responsibilities Visit retailers and chemist stores to generate orders and meet sales targets. Build and maintain strong relationships with medical retailers. Work closely with Team Leader to resolve buyer issues. Ensure high customer satisfaction and repeat business. Cover assigned reg...

Role Summary: Your role involves following up on overdue amounts through various channels to ensure full collection and reduce defaults. Additionally, you will work closely with internal teams, including technology, product, and marketing, to enhance customer satisfaction and meet customer needs effectively. Job description 1. Responsible for monitoring the whole loan lifecycle following disbursement, including informing customers of loan information, loan repayment/renewal/part payment. 2. Quickly and efficiently resolve consumer problems. Serve as the primary point of contact for complaints and escalate problems as needed. 3. Follow up with clients for past-due amounts using a variety of c...