2998 Customer Satisfaction Jobs - Page 48

Outpace Consulting Services is recruiting for BPO : Customer Service . This role is focused on providing comprehensive technical assistance to customers, troubleshooting a wide range of issues, and ensuring exceptional customer satisfaction. You will be the first point of contact for customer inquiries, diagnosing problems, and offering effective solutions across various communication channels. This position requires a strong blend of technical acumen, problem-solving abilities, and excellent customer service skills. Key Responsibilities: Customer Interaction: Respond to customer inquiries and provide technical assistance via phone, email, chat, or other designated channels. Troubleshooting & Diagnosis: Diagnose and resolve technical issues related to software, hardware, network connectivity, and other system problems. Problem Resolution: Identify the root cause of technical problems and implement effective, lasting solutions. Documentation: Accurately log and track all customer interactions, reported issues, and their resolutions within the designated systems. Escalation Management: Identify and escalate complex or unresolved issues to more experienced technicians or management in a timely manner. Customer Satisfaction: Ensure a high level of customer satisfaction by providing clear, concise, and empathetic support. Technical Learning: Continuously learn and adapt to new technologies, products, and evolving customer needs. Collaboration: Work effectively with other support team members and internal departments to achieve collective goals. Required Skills & Qualifications: Technical Skills: Proficiency in computer systems, common software applications, and basic hardware components. Customer Service Skills: Demonstrated empathy, patience, and the ability to communicate effectively and professionally with customers, often in challenging situations. Problem-Solving Skills: Strong analytical abilities to diagnose problems, identify root causes, and devise practical solutions. Communication Skills: Excellent verbal and written communication to convey technical information clearly and concisely to non-technical users. Documentation: Ability to create and maintain accurate technical documentation. Installation & Configuration: Basic experience or understanding of installing and configuring software and hardware. Time Management: Ability to manage multiple tasks, prioritize work effectively, and perform under pressure. Teamwork: Proven ability to collaborate effectively with team members and internal departments.

Walk-in interviews Hiring for BPO International process 5 Days rotational shifts 2 days rotational offs Excellent communication mandatory Contact drop cv on 8826770027 - Shivam 7428370506 - Ritu

Role & responsibilities A Customer Service Associate's primary roles and responsibilities revolve around providing excellent customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction, while also maintaining a positive company image. Preferred candidate profile For a Customer Service Associate role, employers in Navi Mumbai, Maharashtra, generally prefer candidates with strong communication and interpersonal skills, a willingness to learn, and the ability to handle customer inquiries and resolve issues effectively. Regards, Mohammad Saif Call now on +918618423116

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager – Supervisor Responsibilities • Leadership: Ability to inspire and lead new hire batches and Production teams towards achieving common goals in direction of knowledge management and retention. • Problem-Solving: Strong analytical skills to identify issues and develop effective solutions. • Communication: Excellent verbal and written communication skills to interact with team members and customers effectively. • Adaptability: Ability to work in a 24x7 fast-paced environment and adapt to changing priorities. • Lead and manage: Oversee the daily operations of the voice customer service and outbound call team, ensuring high-quality service delivery. • Performance monitoring: Track and analyze team performance metrics, providing regular feedback and coaching to improve efficiency and effectiveness. Qualifications we seek in you: Minimum Qualifications / Skills: • Training and development: Develop training programs to enhance team skills and knowledge, fostering a culture of continuous improvement. • Customer satisfaction: Ensure customer inquiries and issues are resolved promptly and effectively, maintaining high levels of customer satisfaction. • Process improvement: Identify opportunities for process enhancements and implement strategies to optimize service delivery. • Reporting: Prepare and present regular reports on team performance, customer feedback, and operational challenges to senior management. • Qualifications: • Experience: Relevant experience in a supervisory role within customer service or call center operations. • Skills: Strong leadership, communication, and problem-solving skills. Proficiency in CRM software and call center technologies. • Attributes: Ability to work under pressure, manage multiple priorities, and adapt to changing business needs. • Working Window: Mandatory readiness to work during US hours of operations i.e. Evening/ Night shifts (India time) with rotational week off o Shift window: 10 Hours shift (9 hours production + 1 hour break) o Shift timings in US Hours: ? 6:00 am - 3:00 pm MST ? 7:30 am - 4:45 pm MST ? 10:00 am - 7:00 pm MST o Shift timings in IND Hours: ? 6:30 pm - 3:30 am IST ? 8:00 pm - 5:15 am IST ? 10:30 pm - 7:30 am IST Education Qualification: Graduate or Post Graduate in any field • Advanced knowledge of MS Word & Excel. • Ability to work in a fast-paced environment where standards of quality and timelines are established. • High integrity to ensure compliance. • Ability to work effectively in a team. • Relevant experience with international IB/ OB Voice process • Mandatory experience in Training and/ or Quality function as Process Trainer and/ or Quality Auditor Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

We are hiring for international BPO roles in Voice Support, looking for candidates who possess excellent spoken English and a passion for customer service. This role involves handling customer inquiries, resolving issues, and ensuring a positive experience for each interaction. We welcome applications from graduates, undergraduates, and MBAs who are adaptable, enthusiastic, and comfortable working night shifts. **Key Responsibilities:** - Respond to customer inquiries and issues via phone in a timely and professional manner. - Deliver a positive customer experience by handling queries effectively and providing accurate information. - Identify and resolve customer concerns, escalating issues as needed to the appropriate departments. - Maintain up-to-date knowledge of products, policies, and procedures to provide correct information. - Meet or exceed performance targets in customer satisfaction, quality, and efficiency. **Requirements:** - **Education:** Undergraduate, Graduate, or MBA applicants are welcome. - **Experience:** Minimum experience of 1 yr into international voice - **Skills:** Excellent spoken English with strong communication and interpersonal skills. - **Availability:** Comfortable with night shifts and a rotational shift pattern. What We Offer: - Competitive salary and incentive structure. - Growth and development opportunities within a dynamic international environment. - Comprehensive training to ensure success in the role. For more details, kindly connect Akshita Bharti Recruitment Specialist +919999765727

APEX BUILDSYS LIMITED is looking for Manager to join our dynamic team and embark on a rewarding career journey Lead department operations and drive team performance Set objectives and manage cross-functional initiatives Ensure process efficiency and strategic alignment Monitor budgets and handle escalations

Noratel is a global manufacturer of power magnetics. Our vision is to be the leading strategic partner of high-class solutions for electrical transformation worldwide by delivering outstanding quality, service, competitiveness and innovation that will help our customers succeed in their markets. To meet our vision and support our further growth we are searching for an experienced Head - Design for our Bangalore, India location. Our ideal candidate for a Head - Design should be well-versed in key areas: Bachelors degree in technology or engineering or a related field. Minimum 5 years Senior management experience in the electrical industry. ProvenTrack record of building a high-performance team and organizational structure. Proficient in using the relevant software. Excellent interpersonal and customer service skills Excellent Organizational skills and attention to detail. Excellent time management skills with a proven ability to meet the target. Strong analytical and problem-solving skills. Ability to flourish with minimal guidance, be proactive, and handle uncertainty. Ability to communicate in oral written English fluently. Essential duties and responsibilities: Plan and develop custom-built products with a focus on cost optimization. Incorporate life cycle analysis into product design and communicate relevant environmental considerations to all concerned parties. Frame product specifications and prepare inspection plans aligned with customer requirements. Prepare data sheets and hand over control plans to the production department based on customer orders. Ensure complete and accurate documentation for all new product developments. Document and issue Material Safety Data Sheets (MSDS) for NIN products to customers and other stakeholders. Deliver best-in-class service to both external and internal customers. Support the sales and production departments in technical matters to ensure customer satisfaction. Develop and implement safety guidelines across the supply chain. Lead initiatives to reduce the carbon footprint and promote sustainable practices. Leverage tools and technologies to simplify, automate, and improve business processes and operational efficiency. Work effectively with Local, APAC, and Group-level teams to align strategies and share best practices. Positively influence cross-functional stakeholders to ensure coordinated efforts toward business growth. Define, evaluate, and report performance through high-impact, data-driven KPIs. Build, strengthen, and retain a high-performing team through motivation, mentoring, and continuous development. Act as a strong team leader, member, and "go-to" person listen to, guide, and train team members in alignment with company growth strategies. Ensure strict compliance across all business areas and processes. Demonstrate unquestionable integrity and actively promote the highest ethical About Noratel Group: Noratel was established in 1925 and is servicing the industry worldwide, evolving to meet the ever-changing demands of our customers. Today we are a leading global provider, proud to offer the most comprehensive range of transformers, reactors, and power supplies. Besides a comprehensive standard range product portfolio, the majority of Noratel production is dedicated to custom design and manufacturing to meet the requirements of OEM customers. Noratel employs 2 000+ people across 13 countries in Europe, Asia, and North America. Corporate headquarters are based in Hokksund, Norway. Employment Type To be agreed. For

Job Title Financial Analyst - Senior Associate General Purpose: Conducts activities as an individual contributor in support of small to medium projects/functions for different regions. Assignments provide exposure to fundamental and complex financial concepts /issues/activities. Essential Functions: Works closely with credit managers of different regions Gather information about suppliers/customers from formal and informal sources Analyze, interpret and document financial information and credit worthiness of Suppliers/customers using a standard template Perform Ad-hoc tasks for credit and collections Adhere to credit policy and guidelines Determine in depth the degree of risk involved Ensure the accuracy and integrity of the reports and other deliverables Complete ratio, trend and cash flows analyses and create projections Key role in collection and presentation of credit related information to internal auditors and for Sarbanes Oxley requirements Assignments are typically routine in nature and narrow/specific in scope Confers with immediate leadership on a routine basis and is provided constant feedback on activities. Nature of contact is to collect/validate data; assist in communicating limited information under direct supervision Continuously increases personal knowledge of the organization and personal business acumen through ongoing learning activities. Contacts and networks with both internal and external sources to collect, validate, interpret more complex data and leads communication of more detailed information. Minimum Requirements : Bachelor/Master s degree in Accounting/Finance 4 - 5 years professional financial/Credit analysis experience Expert knowledge of financial statements Expert Knowledge of Microsoft Excel Proactive and must possess ability to follow up Must have well developed interpersonal and communication skills and experience communicating with international teams Highly-developed analytical skills necessary to analyze problems, data relationships and generate new ideas and solutions Key Performance Measures : Accuracy and quality in reporting Adherence to timelines Internal customer satisfaction Who We Hire Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We re committed to equal opportunity employment, including veterans and people with disabilities. MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities.

About us At Udemy, we re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we ve helped nearly 80 million learners and more than 17,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others. Learn more about us on our company page . Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and T rkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays . About your Skills Problem Solving: You are skilled in creative problem-solving techniques to address client needs, overcome obstacles, and drive sales outcomes, ensuring customer satisfaction and business success. Coachability: You demonstrate a strong willingness to learn, adapt, and incorporate feedback to enhance strategies and achieve performance targets, fostering continuous personal and professional growth. Curiosity: You exhibit a natural curiosity and hunger for knowledge, constantly seeking to understand market trends, customer preferences, and competitive analysis to inform strategy and drive business success. Outbound Mindset: You possess a proactive outbound mindset, driven to identify new business opportunities, cultivate relationships with prospects, effectively communicate value and supported by your research and rigor throughout the process. Collaboration . You celebrate diverse perspectives, leveraging the strengths of individuals to drive collective success. Within deals, you adeptly multithread and engage multiple stakeholders. You constantly read your deals to identify when to engage additional stakeholders and turn toward team selling. You are aware of your cross-functional partners scope and can support them as they support you. About this role We are seeking a highly motivated and experienced Enterprise Account Executive to join our dynamic sales team in the India territory. The ideal candidate will be responsible for identifying and closing new business opportunities with enterprise-level clients, which are companies with 5,000 employees and above. What youll be doing: Identify, prospect, and qualify new enterprise-level business and upsell opportunities within assigned territory Coordinate and work with Udemy Business team (Customer Success, Solutions Engineering, Marketing, Product, Deal Desk, Legal, key executives) to ensure territory success; customer satisfaction, expansion and retention Build and maintain strong relationships with key decision-makers to understand clients business objectives and challenges to effectively position our solutions as a strategic fit Develop and execute strategic sales plans to meet and exceed sales targets Lead negotiations and close complex sales deals, ensuring contracts are executed accurately and in a timely manner Stay updated on industry trends, market dynamics, customer feedback and competitor activities; then relay and share any insights with your team! What you ll have While this work is based more on the skills a person has than what they have done, we think a typical profile could include the following: We are looking for a highly motivated, over-achieving hunter and closer who flourishes in a fast-paced, dynamic environment A minimum of 7+ years of closing experience in SaaS B2B Enterprise sales Ability to manage multiple opportunities across the full sales cycle Proven history of exceeding targets in selling licenses/products/subscriptions to enterprise organisations with demonstrated ownership of all aspects of territory management We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, wed love to hear from you! Life at Udemy We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy: We re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we re better for it. Learning is what we do - inside and out. Our Learning Development team is second to none, helping ensure your journey is one of continuous progression. You ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend. Our reason to exist is to revolutionize learning - that calls for taking risks and learning from failures. Whether it s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success. We re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work. Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You ve got the skills; why not use them to help others develop theirs At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our US Benefits, Ireland Benefits Turkiye Benefits pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process. Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. Information regarding data privacy is available within the Udemy Careers Privacy Notice .

Executive- Customer Experience Customer Experience Agent 2 About Junglee Games With over 140 million users, Junglee Games is a leader in the online skill gaming space. Founded in San Francisco in 2012 and part of the Flutter Entertainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker. Our team comprises over 900 talented individuals who have worked on internationally acclaimed AAA titles like Transformers and Star Wars: The Old Republic and contributed to Hollywood hits such as Avatar. Junglee s mission is to build entertainment for millions of people around the world and connect them through games. Junglee Games is not just a gaming company but a blend of innovation, data science, cutting-edge tech, and, most importantly, a values-driven culture that is creating the next set of conscious leaders. Job Overview As an Executive - Customer Experience you will lead and drive the overall customer experience strategy, ensuring seamless interactions and satisfaction across all touchpoints. Oversee customer insights, service excellence, and innovation to enhance loyalty and business growth. Key Responsibilities Help in handling customers through all touchpoints - Calls, Emails, Chats ORM Achieve the First Response TAT , CSAT/CES as per set targets Build a rapport with the customers by - Listening, Understanding and Resolving the customers issue promptly and accurately Sharing prompt accurate resolutions and with positive Customer satisfaction Score Provide customer VOC/feedback for further product enhancements. Provide highly professional customer service to achieve a high level of customer satisfaction and retention. Meet the average response time along with productivity while ensuring you follow all quality parameters. Achieve the set productivity as per the set targets to maximize the efficiency Qualifications Skills Required Graduate 2+ years of relevant experience Ability to understand the customers query and share the right resolution Ability to engage and retain players Awareness of all the policies and procedures used to provide seamless support to customers. Good knowledge of Tamil and other regional languages will be an added advantage. Excellent verbal and written communication skills. Proficient in handling Computer and other tools Be a part of Junglee Games to: Value Customers Data - Prioritize customers, use data-driven decisions, master KPIs, and leverage ideation and A/B testing to drive impactful outcomes. Inspire Extreme Ownership - We embrace ownership, collaborate effectively, and take pride in every detail to ensure every game becomes a smashing success. Lead with Love - We reject micromanagement and fear, fostering open dialogue, mutual growth, and a fearless yet responsible work ethic. Embrace change - Change drives progress and our strength lies in adapting swiftly and recognizing when to evolve to stay ahead. Play the Big Game - We think big, challenge norms, and innovate boldly, driving impactful results through fresh ideas and inventive problem-solving. Avail a comprehensive benefits package that includes paid gift coupons, fitness plans, gadget allowances, fuel costs, family healthcare, and much more. Know more about us Explore the world of Junglee Games through our website, www. jungleegames. com . Get a glimpse of what Life at Junglee Games looks like on LinkedIn . Here is a quick snippet of the Junglee Games Offsite 24 Liked what you saw so far Be A Junglee

Achieving business targets as laid down by acquiring new client relationships and maintaining them. Graduate in any discipline Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels Ensure compliance to all Audit / RBI regulations.

Achieving business targets as laid down by acquiring new client relationships and maintaining them. Graduate in any discipline Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels Ensure compliance to all Audit / RBI regulations.

Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket) Ensure that the NPAs are kept within assigned budget and active efforts are made to minimize it. Increase the fee income / revenue and develop intiatives to control and reduce the amount of vendor payouts Conduct asset verifications and possession as per SARFESI / Section process through court receivers. Track control the delinquency of the area (Bucket DPD wise) and focus on nonstarters Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA. Ensure that there is adequate Feet on Street availability area-wise /bucket-wise/ segment-wise and obtain daily updates from all collection executives on delinquent portfolio initiate detailed account level review of high ticket accounts Ensure compliance to all Audit / Regulatory bodies as well as policies and procedures of the company Qualification : Post Graduate/Graduate in any discipline

Achieving business targets as laid down by acquiring new client relationships and maintaining them. Graduate in any discipline Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels Ensure compliance to all Audit / RBI regulations.

Achieving business targets as laid down by acquiring new client relationships and maintaining them. Graduate in any discipline Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels Ensure compliance to all Audit / RBI regulations.

VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the team The Application Support L1 team provides the first line of assistance for users experiencing issues with software applications. Their responsibilities include monitoring systems, responding to user queries, troubleshooting basic technical issues, and resolving common problems such as login errors or software malfunctions. They escalate more complex issues to higher-level support teams if necessary and ensure smooth application operation by following predefined processes. The L1 team also helps with documentation, updating users on ticket statuses, and ensuring timely resolution of issues to maintain customer satisfaction. Responsibilities Respond to user inquiries and provide assistance for application-related issues Identify and resolve basic technical problems and errors in applications Monitor application performance and system alerts to ensure uptime Document issues in the ticketing system and track their status Escalate unresolved or complex issues to L2 or higher support teams Provide basic training and guidance to users on application features and functionalities Maintain and update user manuals, FAQs, and knowledge base articles

Transport & Operation Prepare Daily Operations and Revenue Reports. Create Job Orders for third-party vehicles. Coordinate the receipt of Work Done Certificates from vendors and ensure acknowledgment from all stakeholders before returning them to the vendors. Maintain accurate tracking of vendor invoices along with corresponding Work Done Certificates. Prepare month-end provisions related to PNR (Private Numbered Rake) movements. Gate, Documentation & Weighbridge Operations Oversee day-to-day operations related to documentation, gate control, and weighbridge. Ensure error-free Gate In/Gate Out of all cargo and trucks, with proper scanning and data capture (PN-95, ODC, Reefer, Seal No., etc.). System Operations Handle all operational tasks on Capella, YMS, IMS, WMS platforms. Capture and report all activities in system without error. Reports & MIS Submit timely reports to HOD, Customs, Bond Officers , and shipping lines. Prepare TAT reports , miscellaneous reports , and maintain all records systematically on OneDrive and local systems . Customer Service Ensure smooth and quick resolution of customer documentation or billing queries at the counter. Regularly update customer KYC, GST, PAN for operational accuracy. Strive for high customer satisfaction through proactive support. Department Coordination Coordinate with HSE, Transport, Security, IT, and Operations teams for efficient yard and cargo flow. Ensure timely RFID data entries and equipment-related follow-ups.

Compliance & Policy Adherence Ensure all activities align with Customs norms (HCCAR, 2009) and DP World policies . Monitor and validate documentation for Sec 49, long-standing cargo, container holds , and Exim documentation before delivery. Gate, Documentation & Weighbridge Operations Oversee day-to-day operations related to documentation, gate control, and weighbridge. Ensure error-free Gate In/Gate Out of all cargo and trucks, with proper scanning and data capture (PN-95, ODC, Reefer, Seal No., etc.). System Operations Handle all operational tasks on Capella, YMS, IMS, WMS platforms. Capture and report all activities in system without error. Manpower & Shift Management Prepare weekly shift rosters ensuring manpower availability with no operational gaps . Effectively manage leaves and permissions to avoid disruption. Billing & Revenue Validate and maintain billing checklists , tally sheets , and resolve discrepancies. Ensure 100% capture of additional service activities (SSR, DPD, PNR, ODC, etc.) with zero revenue leakage . Provide prompt and accurate billing inputs to GSC/SSC teams. Reports & MIS Submit timely reports to HOD, Customs, Bond Officers , and shipping lines. Prepare TAT reports , miscellaneous reports , and maintain all records systematically on OneDrive and local systems . Customer Service Ensure smooth and quick resolution of customer documentation or billing queries at the counter. Regularly update customer KYC, GST, PAN for operational accuracy. Strive for high customer satisfaction through proactive support. Department Coordination Coordinate with HSE, Transport, Security, IT, and Operations teams for efficient yard and cargo flow. Ensure timely RFID data entries and equipment-related follow-ups. Performance Timelines (TAT Standards) Import/Export FCL billing: 20-30 mins Export LCL: 30-40 mins Bonded billing: 30-50 mins Trailer Gate In/Out: 10-30 mins Email response/documentation: 10-20 mins

ITT Corporation India P. Ltd. is looking for Project Manager - P2 to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post-project evaluation and identifying successful and unsuccessful project elements.

GoAid Ambulance is looking for Telecaller to join our dynamic team and embark on a rewarding career journey A telecaller is a customer service representative who contacts customers over the telephone A typical job description for a telecaller includes the following responsibilities:1 Make outbound calls to customers to promote products and services, or follow up on recent purchases 2 Respond to customer inquiries and provide information about products and services 3 Resolve customer complaints and provide appropriate solutions 4 Keep records of all customer interactions and transactions, updating customer information in a database as necessary 5 Meet and exceed sales and customer satisfaction targets 6 Continuously improve product and service knowledge to provide accurate information to customers 7 Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings 8 Follow all company policies and procedures, including those related to confidentiality and data security 9 Participate in training and development opportunities to improve skills and knowledge 10 Adhere to schedules and work efficiently under pressure to meet deadlines

Job brief We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients. Responsibilities Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the company s products/services addressing or predicting clients objectives Prepare sales contracts ensuring adherence to law-established rules and guidelines Keep records of sales, revenue, invoices etc. Provide trustworthy feedback and after-sales support Build long-term relationships with new and existing customers Develop entry level staff into valuable salespeople Requirements and skills Proven working experience as a business development manager, sales executive or a relevant role Proven sales track record Experience in customer support is a plus Proficiency in MS Office and CRM software (e.g. Salesforce) Proficiency in English Market knowledge Communication and negotiation skills Ability to build rapport Time management and planning skills BSc/BA in business administration, sales or relevant field Job Category: bussiness Developement growth Sales Job Type: Freelance Full Time Part Time Job Location: Bangalore Chennai Delhi Jammu Mumbai vishakhapatnam Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume * Upload CV/Resume * Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

GSA Industries India Pvt Ltd is looking for Quality Manager to join our dynamic team and embark on a rewarding career journey Develop, implement, and maintain quality management systems to ensure products and services meet internal and customer standards Lead audits, inspections, and compliance checks to identify process gaps and drive continuous improvement Establish quality assurance policies, procedures, and standards across departments Collaborate with production, engineering, and supply chain teams to resolve quality issues promptly Monitor key quality metrics, analyze trends, and generate detailed reports for senior management Train and mentor staff on quality procedures and regulatory requirements Ensure compliance with industry regulations such as ISO, GMP, or other applicable standards Drive initiatives to improve product reliability, customer satisfaction, and operational efficiency

KRONOSPAN - Sales Representative M/F As part of its software suite provided to its clients, CEGID TALENTSOFT and its partners use cookies on this website to: Provide the basic functions of the website; Obtain audience insights; Allow users to use social media features; Disagree and close Agree and close Folgen Sie uns Suche nach Stellenangeboten KRONOSPAN (z.B.: Projektleiter Berlin) Sales Representative M/F Stellenangebot 1 / 1 Vacancy details Position description Job title Sales Representative M/F Contract type Full-time About us Kronospan are the leading wood panel board manufacturer, as part of our growth plans were looking to establish a strong sales presence in India. Were known for delivering exceptional products and creating long-lasting relationships with our clients. With a strong history of growth and opportunity, we are now seeking a passionate and experienced country sales representative to join our dynamic sales team in the Bangalore area. Main duties and responsibilities Sales Development & Client Relationship Management: Identify and approach potential customers within the manufacturing and DIY industries. Build and maintain strong, long-lasting client relationships to generate repeat business and referrals. Conduct regular follow-up meetings and presentations with potential and existing clients to understand their needs and offer suitable solutions. Product Knowledge & Market Expertise: Develop a deep understanding of the company s products and their applications in various industries. Be the expert where you can support and provide technical knowledge to customers. Stay informed about industry trends, competitors, and market demands to offer valuable insights to clients. Sales Targets & Reporting: Achieve monthly, quarterly, and annual sales targets. Prepare regular sales reports and forecasts for management. Updating of CRM to ensure clarity on prospective business. Manage customer inquiries, quotations, and order processing efficiently. Negotiation & Deal Closure: Lead negotiations and ensure profitable deals while maintaining a customer-focused approach. Close sales contracts, ensuring timely delivery and follow-up on customer satisfaction. Marketing & Promotion Support: Collaborate with the marketing team to develop strategies to promote wood panel products in the target markets. Participate in industry events, exhibitions, and conferences to enhance brand visibility. Requirements Proven experience in a sales over a period of 3 or more years. Strong understanding of the panel sales market in India. A results-driven approach with a track record of meeting and exceeding sales targets. Excellent leadership skills and the ability to inspire and motivate a sales team. Exceptional communication, negotiation, and interpersonal skills. Full driving license and the ability to travel throughout India. Ability to work autonomously and manage your own schedule. Flexibility to travel to the EU and other parts of the world to support the larger organisation. What we offer This is a full time, permanent position offering a competitive Salary and bonus. #LI-JR1

Ensuring high level of customer satisfaction Excellent work ethic and time management skills Develop and arrange promotional material and in-store displays . Ensure adherence to SOP at store Ensure adherence to Store etiquette and at store timing Assist store manager in Stock Management Maintaining accurate records Working towards monthly or annual targets Key Task Sales o Inviting customer to outlet o Introduce customer to the concept of MYOP. o Demonstrating and presenting products o Support the customer to identify the right perfume Store cleanliness and merchandising . Stock Audits DSR and Store Closing Placing stock request to HO Validating and receiving stock . Handling and resolving customer complaints

Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. PRIMARY RESPONSIBILITIES Processing requests per ITIL framework and within defined SLA. Meeting or exceeding predefined KPI and SLA targets. Diagnose and troubleshoot laptop hardware issues, including but not limited to screens, keyboards, batteries, and internal components. Provide remote and on-site support to users experiencing hardware problems. Perform hardware upgrades and replacements as needed. Maintain accurate records of support requests and resolutions. Collaborate with other IT team members to resolve complex issues. Educate users on best practices for laptop maintenance and usage. Ensure compliance with company policies and procedures.