Hiring For International Customer Care Executive|| US Voice

Expert Staffing Solutions New Delhi

1 - 4 years

2 - 4 Lacs

New Delhi Gurugram Delhi / NCR

Posted:1 month ago| Platform:

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Skills Required

International Voice Process International BPO English fluency International Call Center Us voice process Customer satisfaction UK voice process Bpo Voice Voice support Customer support Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are hiring for international BPO roles in Voice Support, looking for candidates who possess excellent spoken English and a passion for customer service. This role involves handling customer inquiries, resolving issues, and ensuring a positive experience for each interaction. We welcome applications from graduates, undergraduates, and MBAs who are adaptable, enthusiastic, and comfortable working night shifts. **Key Responsibilities:** - Respond to customer inquiries and issues via phone in a timely and professional manner. - Deliver a positive customer experience by handling queries effectively and providing accurate information. - Identify and resolve customer concerns, escalating issues as needed to the appropriate departments. - Maintain up-to-date knowledge of products, policies, and procedures to provide correct information. - Meet or exceed performance targets in customer satisfaction, quality, and efficiency. **Requirements:** - **Education:** Undergraduate, Graduate, or MBA applicants are welcome. - **Experience:** Minimum experience of 1 yr into international voice - **Skills:** Excellent spoken English with strong communication and interpersonal skills. - **Availability:** Comfortable with night shifts and a rotational shift pattern. What We Offer: - Competitive salary and incentive structure. - Growth and development opportunities within a dynamic international environment. - Comprehensive training to ensure success in the role. For more details, kindly connect Akshita Bharti Recruitment Specialist +919999765727

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Hiring For International Customer Care Executive|| US Voice