1 - 5 years
2 - 4 Lacs
Posted:4 months ago|
Platform:
Work from Office
Full Time
We are hiring for international BPO roles in Voice Support, looking for candidates who possess excellent spoken English and a passion for customer service. This role involves handling customer inquiries, resolving issues, and ensuring a positive experience for each interaction.
- Respond to customer inquiries and issues via phone in a timely and professional manner.
- Deliver a positive customer experience by handling queries effectively and providing accurate information.
- Identify and resolve customer concerns, escalating issues as needed to the appropriate departments.
- Undergraduate or Graduate can apply.
- Minimum experience of 1 year into international voice process required.
- Excellent communication skills required.
- Comfortable with night shifts.
- Competitive salary and incentive structure.
- Growth and development opportunities within a dynamic international environment.
- Comprehensive training to ensure success in the role.
Expert Staffing Solutions New Delhi
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