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Restaurant Manager

7 - 12 years

7 - 8 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Directs and motivates team while personally assisting in providing high quality service based on requirements and standards.

  • Monitors and controls financial and administrative responsibilities including asset protection.
  • Provides clear and concise communications to everyone having ownership in the success of the event.
  • Identifies training opportunities and plans a strategy to accomplish goals.
  • CANDIDATE PROFILE

    Education and Experience

    CORE WORK ACTIVITIES

    Managing Banquet Operations

    Projects supply needs for the department, (eg, china, glass, silver, buffet presentations, props).

  • Applies knowledge of all laws, as they relate to an event.
  • Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
  • Adheres to and reinforces all standards, policies, and procedures.
  • Maintains established sanitation levels.
  • Manages departmental inventories and maintains equipment.
  • Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
  • Schedules banquet service staff to forecast and service standards, while maximizing profits.
  • Assists team in developing lasting relationships with groups to retain business and increase growth.
  • Participating in and Leading Banquet Teams

    Sets goals and delegates tasks to improve departmental performance.

  • Conducts monthly department meetings with the Banquet team.
  • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
  • Acts as a liaison to the kitchen staff.
  • Leads shifts and actively participates in the servicing of events.
  • Ensuring and Providing Exceptional Customer Service

    Sets a positive example for guest relations.

  • Interacts with guests to obtain feedback on product quality and service levels.
  • Responds to and handles guest problems and complaints.
  • Empowers employees to provide excellent customer service.
  • Ensures employees understand expectations and parameters.
  • Strives to improve service performance.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
  • Reviews comment cards and guest satisfaction results with employees.
  • Conducting Human Resources Activities

    Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.

  • Observes service behaviors of employees and provides feedback to individuals.
  • Monitors progress and leads discussion with staff each period.
  • Participates in the development and implementation of corrective action plans.
  • Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
  • Attends and participates in all pertinent meetings.



  • At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

  • We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
  • Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
  • We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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    Marriott
    Marriott

    Hospitality

    Bethesda

    120,000 Employees

    1957 Jobs

      Key People

    • Anthony Capuano

      President and Chief Executive Officer
    • Stephanie Linnartz

      President

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