3159 Customer Satisfaction Jobs - Page 8

Upload your resume here (PDF, DOC, DOCX, or JPEG format) Your job application has been submitted successfully! Junior Business Development Executive Education Qualification : CTC : 2.5 to 3 LPA Work Timing : 6:30 pm to 3:30 am Saturday & Sunday (Fixed off) Roles and Responsibility The candidate should be excellent in communication and very eager to learn the Sales subject matter. Must have passion for Sales. Must have knowledge about social media & LinkedIn. Generating leads through various means such as cold calls, email campaigns, or networking events. Executing strategic plans for key customer wins, competitive wins, and customer satisfaction. Coordination with the marketing department for lead generation and social media. Sales or business development certifications are an added advantage. Preparing reports on business development activities, progress, and outcomes. Competitive salary package. Performance incentives. Opportunities for career advancement. Follow us Similar Job Openings HIRE DEVELOPERS OTHER SERVICES Call US CONTACT US Zaigo Infotech Software Solutions Pvt Ltd 9th floor (9A & 9B) Sapna Trade Centre, 135, Old 109, Poonamallee High Rd, Egmore, Chennai, Tamil Nadu 600084. United States 170 Post Rd #211, Fairfield, CT 06824, USA.

About Rentokil PCI About the Role: The Technician is responsible to formulate and carry out a concise and successful treatment against PEST in a specified area, making use of the full range of techniques and preparations available The person will report to the Branch Manager / Operations Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Ensure the safety of self and others including machines, equipment, etc. at the office, at the customer s place or anywhere as the case may be. Ensure customer satisfaction by way of providing quality services, good behaviour or any other means. Adhere to the grooming code and use proper uniforms as per company policy. Check your schedule for the day at the commencement of work and attend the jobs as per the given time schedule. Ensure proper record keeping by way of documentation or the new systems if any introduced by the company. Ensure SCP is used for all jobs assigned. Select the correct preparation & add an accurate quantity of preparation by selecting the appropriate UOM (Unit of measurement). Generate service leads at every possible opportunity. Keep your bag ready with the correct working equipment and chemical/material for the day s job. Ensure proper behaviour, and discipline while on duty at the office, at the customer s place or anywhere as the case may be. Reporting at customers premises on time in a presentable manner. Introduce yourself and present your identity card after greetings. Inspect the premises that are to be treated for the pest problems being faced by the customer. Deliver the service as per findings of the inspection, training given as per our PMP and as per instruction given by OE. Ensure proper & optimum usage of chemicals issued, reduce wastage and avoid misuse of the same. Clean the premises if the service generates any residue like dust and spillages. Inform customers about Do s and Don ts about pest and pest prevention measures. Obtain a job completion signature from customers before leaving Record chemicals consumed for the respective service/job wise. Maintain (minor repairing) own equipment and ensure cleanliness of the same. Use proper PPEs as recommended per type of job. Handle chemicals as per safety policy. Strictly adhere to the safety instructions wherever given. Help in BTL activity while on the job. Reporting any new developments/changes found in the market and any other related information on Pest Management during regular or monthly operations meetings. Ensure carrying of Inspect-kit and use them at appropriate places. Do not take alcohol, prohibited drugs, pan, gutka etc. and do not smoke while on duty. Key Result Areas: Ontime service execution Maintenance of material, chemicals & equipment Following Safety Processes Competencies (Skills essential to the role): Positive Attitude Well Groomed Problem-solving Teamwork Time Management Flexibility & Adaptability Communication (Customer and internal Interactions) in local language and preferably basic English Educational Qualification / Other Requirement: Able to read the basic instructions and write the basic reports Able to handle the company applications on the devices Willingness to travel in

Responsibilities This position requires individuals to define product strategy and oversee product planning and execution throughout the product life cycle. Owns, manages, and reports on the product backlog. Defines product vision. Manages a product by defining product strategy and overseeing product planning and execution throughout the product life cycle. Provides domain-specific engineering knowledge for assigned products. Capably handles multiple tasks and switches from task to task without loss of efficiency. Mentors individuals in specific areas of expertise. Gathers and prioritizes product and customer requirements. Tracks and analyzes new and existing technologies, market trends, and competition to develop product features and requirements. Interacts with customers and the sales organization to drive product direction and ensure capabilities meet market needs and customer satisfaction goals. Works closely with development and scrum teams to oversee and approve product designs, enhancements, and quality. Directs the integration of technical aspects of the product. Education / Qualifications

Marketing , Sales Bangalore, IN Roles and Responsibilities: Develop and implement sales strategies to meet company targets. Identify potential clients and generate leads through various channels. Conduct presentations and site visits to showcase properties. Build and maintain strong relationships with clients. Negotiate and close sales deals, ensuring customer satisfaction. Prepare and maintain sales reports.

Consultant is responsible for delivering outstanding customer experience via calls, email, chat or social media to users by using the right principles to resolve any issue, inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly goals of Customer Satisfaction & Productivity. You would be responsible for - Resolving requests/inquiries made by customers via email, chat or Social Achieving contact center statistics and SLAs (contractual metrics) Adhering to non-disclosure agreement & data security policies Completing upskilling & e-courses mandated by each program Attending coaching sessions & ensure feedback is implemented 100% schedule adherence, no absenteeism & positively contribute to reduce program shrinkage Eligibility Criteria : Any full time UG/PG Graduate (Arts / Science / Commerce / Engineering / Pharma / MBA / MCA) - 2025 Passout can apply Other Additional Skills required: Excellent verbal and

Consultant is responsible for delivering outstanding customer experience via calls, email, chat or social media to users by using the right principles to resolve any issue, inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly goals of Customer Satisfaction & Productivity. You would be responsible for - Resolving requests/inquiries made by customers via email, chat or Social Achieving contact center statistics and SLAs (contractual metrics) Adhering to non-disclosure agreement & data security policies Completing upskilling & e-courses mandated by each program Attending coaching sessions & ensure feedback is implemented 100% schedule adherence, no absenteeism & positively contribute to reduce program shrinkage Eligibility Criteria : Any full time UG/PG Graduate (Arts / Science / Commerce / Engineering / Pharma / MBA / MCA) - 2025 Passout can apply Other Additional Skills required: Excellent verbal and

Consultant is responsible for delivering outstanding customer experience via calls, email, chat or social media to users by using the right principles to resolve any issue, inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly goals of Customer Satisfaction & Productivity. You would be responsible for - Resolving requests/inquiries made by customers via email, chat or Social Achieving contact center statistics and SLAs (contractual metrics) Adhering to non-disclosure agreement & data security policies Completing upskilling & e-courses mandated by each program Attending coaching sessions & ensure feedback is implemented 100% schedule adherence, no absenteeism & positively contribute to reduce program shrinkage Eligibility Criteria : Any full time UG/PG Graduate (Arts / Science / Commerce / Engineering / Pharma / MBA / MCA) - 2025 Passout can apply Other Additional Skills required: Excellent verbal and

Consultant is responsible for delivering outstanding customer experience via calls, email, chat or social media to users by using the right principles to resolve any issue, inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly goals of Customer Satisfaction & Productivity. You would be responsible for - Resolving requests/inquiries made by customers via email, chat or Social Achieving contact center statistics and SLAs (contractual metrics) Adhering to non-disclosure agreement & data security policies Completing upskilling & e-courses mandated by each program Attending coaching sessions & ensure feedback is implemented 100% schedule adherence, no absenteeism & positively contribute to reduce program shrinkage Eligibility Criteria : Any full time UG/PG Graduate (Arts / Science / Commerce / Engineering / Pharma / MBA / MCA) - 2025 Passout can apply Other Additional Skills required: Excellent verbal and

We are looking for an experienced and strategic Delivery Manager to lead and govern the delivery of technology services and solutions across multiple practices, including Atlassian, AWS, DevOps, and Monday.com. The SDM will be responsible for driving consistent service excellence, ensuring delivery health, managing key accounts, and maximizing profitability while ensuring compliance and fostering high-performing teams. A suitable candidate is one who has been a part of the journey of an organization growth from 100 to 500 people strength and who has knowledge of the right processes and the right mindset to setup these processes to make this growth achievable. Further a right candidate would be is someone who can interact/deal with multiple customer interactions to set the right impression of enreap for 10-15 ongoing projects with 2-3 months duration and who is able to maintain the delivery metrics and delivery escalations. Role and Responsibilities Key Responsibilities: 1. Delivery Governance & Health Tracking Establish and drive delivery governance models across all projects and engagements. Define and monitor delivery KPIs: schedule adherence, quality metrics, delivery risk mitigation, and effort variance. Lead cadence reviews (weekly/monthly/quarterly) with internal and customer stakeholders. Proactively manage delivery escalations, risks, and issues to resolution. 2. Customer Satisfaction & Relationship Management Own delivery-led customer success and engagement excellence across strategic accounts. Maintain trusted relationships with senior customer stakeholders (CxO / program sponsors). Ensure proactive communication and alignment with clients on deliverables, outcomes, and value realization. Drive continuous service improvement and value-added initiatives for each customer engagement. 3. Revenue & Margin Assurance Work closely with delivery leads and finance to track and assure revenue recognition, milestone validation, and profitability. Drive effort optimization and efficient resource utilization to protect and grow margins. Review SoWs and change requests for scope alignment and commercial viability. Identify opportunities for account growth in collaboration with Pre-Sales and Sales. 4. Process & Compliance Adherence Ensure strict adherence to internal quality and compliance processes across the delivery lifecycle. Govern risk, security, and data privacy mandates per customer and organizational standards. Champion best practices in Agile, ITIL, DevOps, and other relevant delivery frameworks. Support audits, assessments, and certifications by providing required delivery data and compliance artifacts. 5. People Development & Retention Lead and mentor a team of delivery leads, architects, engineers, and consultants across technologies. Drive talent development through upskilling, cross-skilling, certifications, and learning paths. Promote a high-performance culture and ensure timely feedback and appraisal cycles. Implement retention plans, career progression paths, and succession planning. Desired Skills and Experience: 17+ years of progressive experience in IT services, with at least 5+ years in development, implementation, migration related projects. Proven expertise in managing multi-technology portfolios, especially Atlassian tools, AWS cloud services, DevOps pipelines, and SaaS platforms like Monday.com. Strong command over delivery methodologies (Agile, ITIL, DevOps), governance frameworks, and tooling. Experience in managing both project-based and managed services delivery models. Financial acumen to track project budgets, margins, and optimize cost levers. Exceptional stakeholder management and communication skills with executive presence. Demonstrated capability to lead and grow high-performing, distributed teams. Familiarity with tools like Jira, Confluence, ServiceNow, Power BI, and Smartsheet for delivery tracking and reporting. Preferred Qualifications: Bachelor s or Master s in Engineering, Computer Science, or equivalent. Certifications in PMP, ITIL, AWS, SAFe, Atlassian ACP, or similar are highly desirable. Must have skills: Delivery management including Project Planning and Execution, Project Scope management, Stakeholders Management, Change Management, Risk Management, Resource Management and Quality Management. Variance management across short and long-term projects, RCA best practices. Project or customer-level P&L tracking and analysis. Project Delivery stream ownership for projects running across multiple PMs and multiple technology domains. Experience executing Agile/Waterfall projects. Excellent communication skills. Team leadership skills to manage multiple small teams and their delivery status. Knowledge of day-to-day delivery challenges and mitigation plans. Extensive experience in client-facing roles and with Implementation Methodologies such as ITIL across standard market tools. 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Here is what you need to know about the job: We are proud to be Great Place To Work Certified. Job description Position: Merchandiser (Hard Goods) Experience: 6 - 8 years of relevant experience, Someone passionate about Home Items Location : Gurugram Company Preference - Preferably from an agency/ liaison office / Buying House Product Category - Kitchen Utensils, Cookware, Plastic Houseware, Tabletop, D cor (Materials: Metal, Wood & Plastics) Skills: You will support leadership for the Sourcing, Costing, and Product Development functions for the assigned Hard goods in the homes category to meet the brand requirement, you will manage Vendor relationships to deliver Profitability, On-time Execution, and quality. Roles and Responsibilities Follow up on orders with vendors, customers, and internal parties to ensure customer satisfaction and on-time delivery Assist in the Product Development process to ensure that products meet customers quality and budget requirements Maintain strong business relationships with vendors for product development and production Arrange sample submission to customers for approval Handle merchandising-related documents Draft sample instruction Support price negotiations & timeline, prepare cost sheet and T&A Co-operate with Design Team in product development and provide information about material and production situation Update market situation with Design Team Manage development and orders, follow up production, and the delivery time frames Support price negotiation, sourcing suppliers to meet requirements, and advance cost-effectiveness Coordinate and prepare a meeting with suppliers/buyers for European customers and support sourcing business of the European customer Understand the customer needs and requirements - provide sourcing options to expand our business Distribute completed sample requests to the appropriate managers Perform other duties as assigned by Management Desired Candidate Profile Diploma or Above in Merchandising or a related field Strong product and material knowledge with good development skills, and familiar with merchandising and product development process Able to work under pressure, result-oriented, excellent communication skills, self-motivated, responsive, and detail-minded Ability to build strong relationships with cross-functional teams, and communicate effectively with internal and external parties Well-organized individual, able to manage multiple tasks, strong problem-solving skills, able to meet deadlines Excellent command of written and spoken English. Literate in Microsoft office programs Frequent travel is required. To know more about us please visit https://www.lifung.com/ If this sounds like you, Apply Now! As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization s Declaration on Fundamental Principles and Rights at Work.

Anton Paar India Pvt. Ltd. is a wholly-owned subsidiary of the Austrian company Anton Paar GmbH. Anton Paar develops and produces state-of-the-art laboratory and process instrumentation for research and industry. It is the world leader in the measurement of density, concentration and CO2 and in the field of Rheology. Responsibilities: Developing and Managing direct sales and sales channels in the designated territories to achieve and exceed the agreed sales budget Generating Sales opportunities and visiting customer sites on a regular basis to give sales presentations, perform instrument demonstrations and train customers on the correct use of their equipmentDiscussing and closing purchase orders with customers Serving as the primary customer contact for technical and business issues for the territories assigned Communicating new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff Preparing and implementing action plans and schedules like power weeks to identify specific target markets and to build contacts Participating and assisting in organisation of marketing events such as seminars, trade shows, and exhibitions Regular follow-up with customers for all order related activities to ensure rapid closure of orders, like payments, C-forms, road permits, etc. Requirements: The candidate should have a proven track record in instrument sales for at least 4 years Ability to work independently and responsibly High commitment to customer satisfaction Excellent communication skills Willingness to travel throughout India Co-operation with colleagues in other Anton Paar India offices and Anton Paar group companies We offer you: We offer a competitive salary, an outstanding benefits package and an opportunity for professional growth within the Anton Paar organization. Entry: Immediately

Anton Paar India Pvt. Ltd. is a wholly-owned subsidiary of the Austrian company Anton Paar GmbH. Anton Paar develops and produces state-of-the-art laboratory and process instrumentation for research and industry. It is the world leader in the measurement of density, concentration and CO2 and in the field of Rheology. Responsibilities: Job responsibilities will be: Having a comprehensive technical knowledge of the assigned products Direct sales of Anton Paar instruments to customers in the designated territories (industry, market segment, geography, etc.) to achieve and exceed the agreed sales budget. Serving as the primary customer contact for technical and business issues for the territories assigned and coordinating with various persons in the company to resolve them expeditiously. Maintain and manage a robust pipeline of projects. The opportunity pipeline at all times should be updated and have enough projects to accomplish the given targets. Sourcing new sales opportunities through various external (contacts, social media networking) and inbound channels (lead follow-up, outbound cold calls, sales leads provided by the head office, etc.) Having knowledge of the competitors strengths and weaknesses with regard to competitive products and activities within the assigned territory Preparing and implementing sales action plans in specific target markets. Negotiating and closing orders with the customers. Follow-up for the collection of receivables & Earnest Money Deposit (EMD) issued Participating and assisting in organization of marketing/ lead development events such as seminars, webinars, conferences and power weeks. Communicating new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff Requirements: The candidate should provide: A proven track record in instrument sales for at least 6 - 8 years Master s/ Bachelor s degree Excellent written and verbal communication Must have - interpersonal, problem-solving, presentation and organizational skills Ability to work independently and responsibly High commitment to customer satisfaction Willingness to travel throughout India We offer you: We offer competitive salary An outstanding benefits package An opportunity for professional growth within the Anton Paar organization Entry: Immediately

As a Customer Experience Executive, you will be responsible for: Create Lasting First Impressions Greet residents and guests with genuine warmth and a professional presence. Display a calm and composed demeanour, even during peak hours or escalated situations. Partner with the Facility Management Services (FMS) team to ensure the lobby and reception area are always clean, fragrant, and inviting. Grievance Handling Be the first to acknowledge resident concerns and route them efficiently to the appropriate internal/external teams. Provide regular updates and ensure timely, satisfactory resolution through the MYGATE App, email or in-person. Follow through until every concern is addressed and closed with clear, courteous communication. Coordinate with the vendors and inhouse team for complain resolution. Maintain a grievance tracker and share regular updates with the property manager for review Communication & Coordination Craft clear and professional emails, notices, and updates for residents. Maintain daily reports and documentation with accuracy and consistency. Coordinate vendor and contractor visits, including documentation and approvals. Maintaining High Standards Across the Property Conduct regular walkthroughs of all resident-facing spaces. Uphold cleanliness, ambience, and aesthetic excellence throughout common areas. Monitor service personnel behaviour and grooming to ensure a professional presence on-site. Resident Engagement & Relationship Building Connect with residents to understand their preferences and proactively meet their needs. Serve as a trusted point of contact to build loyalty, trust, and community spirit. Help organize resident engagement events, property walkthroughs, and lifestyle activities that enhance the living experience. Feedback & Service Excellence Gather feedback from the residents to continuously improve service delivery. Escalate unresolved issues to the appropriate teams to ensure timely resolution. Suggest improvements to SOPs and workflows based on on-ground insights.

Channel Head II Location: Bangalore Experience: 8-13 years Main Tasks Oversee the entire Gold Loan from Home end-to-end process and ensure a high level of customer satisfaction in their territory Responsible for business performance and profitability against stated targets and achievement of overall business goals in their territory Areas of Responsibility Monitor and Control: (i) Daily monitoring of critical parameters of performance; (ii) Implement and facilitate business development strategies Responsible for GLFH disbursal numbers and values targets Monitoring and ensuring Operational efficiency and Asset quality in GLFH by educating employees to adhere to systems & procedures Market study: Identify and assess market needs and market potential KRA Achievement of overall business goals Ensuring seamless operation of Gold Loan from Home including timely resolution of issues Establish and maintain a high level of customer satisfaction ExcitedSo are we! Apply now to be a part of our incredible workforce!

Grade I - Office/ Core Responsible for providing customer service support to help to ensure maximum customer satisfaction, providing a communicative link between our products/services and our customers and maintaining an accurate understanding of the customers needs and expectations. Entity: Finance Job Family Group: Business Support Group We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat, and mobility to millions of people every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the worlds ambition of a low-carbon future. Join us and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner and help the world get to net zero. Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better - and how you can play your part in our outstanding team Join our Finance Team and advance your career as a Subject Matter Expert - Customer Role Purpose The Lead Customer Service Representative role exists to provide first and second line of customer support to telephone and written enquiries from external Key Customers, internal Customers and other Consumers in accordance with agreed service levels. The position will ensure all facing queries are answered with the required speed, accuracy and with the maximum level of customer happiness. Lead Customer Service Representative (LCSRs) are required to have a broad understanding of all Customer Service processes to enable a high percentage of first contact resolution and will continually lead customer expectations through various contact channels. Lead CSRs are the first point of contact for BP telephone based enquiries for Key Customers. Key Accountabilities Implement day to day customer service related operational tasks to ensure delivery meets customer expectations and is consistent with set process performance indicators, applicable service level agreements and the customer service functions core values. Leverage deep understanding of specific key account customers, processes / systems and act as a critical issue point of contact for any verbal or written form of enquiries from external customers and consumers and internal customers from the BP Business and third parties. Engage with customers in a professional, friendly and efficient manner and bring up concerns about meeting service levels or deadlines. Proactively resolve Key Account customer issues (working with other teams as appropriate): Take ownership and resolve called out telephone and written customer issues. Raise activities that are not actioned by assignees. Complaint resolution, identification and management of complaint root causes. Support GBS activities through immediate triage, partner concern (high risk customer issues - financial, legal, reputation), resolution or logging and forwarding of customer inquiries Education and Experience Any Graduate Minimum of 8 years previous experience customer service skills in a telephone environment and or customer services environment preferred, ideally dealing with Key Account Customers Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us . If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

About Commercial Banking Group The Commercial Banking Group is responsible for delivering One Axis to clients with a turnover between Rs 10 Crs. to Rs 250 Crs. by offering products & solutions around forex, trade, payments, cash management and tax payments along with retail products like salary, trust services, forex, commercial card, credit cards etc About the Role Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to get customers for the bank and explore new business opportunities. SMs manage a team of executives responsible for selling loan products to the customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction Key Responsibilities Ensure achievement of the Top line Business Targets by sourcing business through channel teams. Building and nurturing relationships with the bank DSA s and by cross-selling other products Conduct sales promotion activities in open market and improve relationships through expos and events, various activities etc. Responsible for launching new products in market Ensure key customer satisfaction through customer service of the highest quality Handle all end to end activities related to the product i. e. from Login to Disbursement Liaise with various departments within the system (Credit/Operations etc. ) to ensure smooth process flows Responsible for acquisition of channel partners for sourcing products - Connectors Improve relationship with DSA s and and deepen the relationship with existing clients Prevent/ minimize the fraudulent/risky proposals entry into the system Provide timely feedback to central team for improvements in product features and processes Conduct training on selling/product Create a performance oriented environment through effective team management, leading to high employee motivation and productivity Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies: Good communication (both verbal and written) skill in both English and the local language Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines High sales orientation to meet the sales targets consistently Ability to manage complex client situations Ability to coach and mentor others Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment

The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from 2700+ branches and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank About the Role Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. SMs manage a team of business development executives responsible for selling current accounts and savings (CASA) accounts to customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction Key Responsibilities Achieve sales targets through direct efforts and by managing a team of business development executives Identify sales opportunities for the CASA products by acquiring new customers and building new relationships Manage business relations with existing customers to increase the depth of existing relationships Ensure timely servicing of leads received and resolution of discrepancies raised during application process Record and track all engagement activities through the CRM system Prepare and ensure implementation of sourcing, activation, implementation, coaching and mentoring plan for the BDEs Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Graduation/ Post Graduation from a recognized university 4-8 years in a relevant role/ BFSI sector Role Proficiencies Good communication (both verbal and written) skill in both English and the local language Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines High sales orientation to meet the sales targets consistently Ability to manage complex client situations Ability to coach and mentor others Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from 2700+ branches and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank About the Role Asset Desk Managers (ADM) are responsible for driving the Cross Sell (assets) business of the bank by exploring business opportunities from existing customers of the Bank. ADMs are situated in branches and are responsible for selling asset products and services to customers based on their needs. They are responsible for handling queries to ensure customer satisfaction Key Responsibilities Identify sales opportunities for Retail Asset products to existing customers of the Bank along with looking out for acquiring new customers and building new relationships Manage business relations with existing customers and branch resources to generate retail asset leads Achieve sales targets as assigned by the organization on a monthly basis Liaison with the branch and retail asset team to ensure smooth processing of cases Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Graduate/ Post-Graduation from a recognized institute Role Proficiencies Good communication (both verbal and written) skill in both English and the local language Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines Ability to successfully work as a part of a team High sales orientation to meet the sales targets consistently #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from 2700+ branches and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank About the Role Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. SMs manage a team of business development executives responsible for selling current accounts and savings (CASA) accounts to customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction Key Responsibilities Achieve sales targets through direct efforts and by managing a team of business development executives Identify sales opportunities for the CASA products by acquiring new customers and building new relationships Manage business relations with existing customers to increase the depth of existing relationships Ensure timely servicing of leads received and resolution of discrepancies raised during application process Record and track all engagement activities through the CRM system Prepare and ensure implementation of sourcing, activation, implementation, coaching and mentoring plan for the BDEs Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Graduation/ Post Graduation from a recognized university 4-8 years in a relevant role/ BFSI sector Role Proficiencies Good communication (both verbal and written) skill in both English and the local language Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines High sales orientation to meet the sales targets consistently Ability to manage complex client situations Ability to coach and mentor others Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

Join our dynamic team in Customer Resolution Services, where your analytical skills will drive exceptional customer experiences. As part of the Centralized Transaction Operations, youll play a crucial role in resolving complex customer claims, ensuring satisfaction and minimizing losses. Elevate your career with us and make a meaningful impact in the Consumer and Community Banking sector. Job Summary As a Customer Resolution Specialist within the Centralized Transaction Operations team, you will enhance the customer experience by researching and resolving claims such as amount mismatches and missing deposits. You will make informed decisions on customer requests, processing debit/credit adjustments to prevent losses. Your strong analytical and decision-making skills will be essential in maintaining customer satisfaction and operational efficiency. Job Responsibilities Research and process debit/credit adjustments by contacting clearing partners. Provide high-quality servicing of research requests for customers and internal departments. Evaluate and analyze data from multiple sources in a fast-paced environment. Identify and escalate issues promptly. Monitor requests for age and provide updates as needed. Research and report suspicious transactions through detailed account analysis. Follow banking guidelines provided by the Federal Government diligently. Analyze cases and apply resolution methods per SOP guidelines. Refer complex issues to subject matter experts and team leaders. Enhance customer experience by meeting accuracy levels and reducing resolution time. Ensure processing discipline and respond to escalations urgently. Required Qualifications, Capabilities, and Skills Demonstrate exhaustive knowledge in CRS. Possess MS Office skills. Exhibit strong oral and written communication skills. Adapt to change effectively. Focus on client needs and customer care practices. Pay attention to detail consistently. Solve problems efficiently. Preferred Qualifications, Capabilities, and Skills Graduate in Commerce or any stream with 3-4 years of banking experience. Show expertise in process/business knowledge. Work well as part of a team. Understand business processes and procedures. Manage time effectively for BAU and other initiatives. Maintain a flexible attitude towards working hours. Join our dynamic team in Customer Resolution Services, where your analytical skills will drive exceptional customer experiences. As part of the Centralized Transaction Operations, youll play a crucial role in resolving complex customer claims, ensuring satisfaction and minimizing losses. Elevate your career with us and make a meaningful impact in the Consumer and Community Banking sector. Job Summary As a Customer Resolution Specialist within the Centralized Transaction Operations team, you will enhance the customer experience by researching and resolving claims such as amount mismatches and missing deposits. You will make informed decisions on customer requests, processing debit/credit adjustments to prevent losses. Your strong analytical and decision-making skills will be essential in maintaining customer satisfaction and operational efficiency. Job Responsibilities Research and process debit/credit adjustments by contacting clearing partners. Provide high-quality servicing of research requests for customers and internal departments. Evaluate and analyze data from multiple sources in a fast-paced environment. Identify and escalate issues promptly. Monitor requests for age and provide updates as needed. Research and report suspicious transactions through detailed account analysis. Follow banking guidelines provided by the Federal Government diligently. Analyze cases and apply resolution methods per SOP guidelines. Refer complex issues to subject matter experts and team leaders. Enhance customer experience by meeting accuracy levels and reducing resolution time. Ensure processing discipline and respond to escalations urgently. Required Qualifications, Capabilities, and Skills Demonstrate exhaustive knowledge in CRS. Possess MS Office skills. Exhibit strong oral and written communication skills. Adapt to change effectively. Focus on client needs and customer care practices. Pay attention to detail consistently. Solve problems efficiently. Preferred Qualifications, Capabilities, and Skills Graduate in Commerce or any stream with 3-4 years of banking experience. Show expertise in process/business knowledge. Work well as part of a team. Understand business processes and procedures. Manage time effectively for BAU and other initiatives. Maintain a flexible attitude towards working hours.

Design solutions to drive safe living and quality of life The future is what we make it. Join a team that designs, develops and integrates highly complex systems within Honeywell HBT. You will be integral in creating system solutions that meet the evolving needs of our customers. You will be involved in every aspect of the Project life cycle; from the front end of business development through product end of life. Key Responsibilities Project planning & execution for timely delivery of engineering task/projects, within cost and with quality expected from customers. Server/client Installation & commissioning. Remote Project Deployment support. Virtual Machine (VM) setup & Networking Knowledge. Perform quality review on the deliverables to ensure high customer satisfaction. Proactive approach and good communication skills are prerequisites. Issues Resolution (Technical or other) YOU MUST HAVE Bachelor s degree (Instrumentation, E&TC). Domain knowledge of BMS (HVAC, FAS, Security System) Knowledge & hands on experience of SCADA system. WE VALUE Effective communicator. Individuals who are self-motivated and able to work with little supervision Individuals that quickly analyze, incorporate and apply new information and concepts. YOU MUST HAVE Bachelor s degree (Instrumentation, E&TC). Domain knowledge of BMS (HVAC, FAS, Security System) Knowledge & hands on experience of SCADA system. WE VALUE Effective communicator. Individuals who are self-motivated and able to work with little supervision Individuals that quickly analyze, incorporate and apply new information and concepts.

What you will do The primary responsibility for this role is to perform the task assigned by supervisor for Building Automation System global projects. Handle responsibilities as delegated by Manager/Supervisor. Attend the training & workshops as assigned and complete all the assigned assignments on time. Follow processes, maintain the required quality standards and on time deliveries to ensure customer satisfaction. How you will do it Completing all Design / Application engineering tasks on Building Management System (HVAC). Will be involved in Preparation of Project Execution Plan in close coordination with senior team members Handle responsibilities as delegated by Manager/Supervisor Ensure quality assurance and defect free hardware and software package delivery Adherence with all processes and guidelines to execute project within timeline Attending meetings and workshops. Probation period 12 months What we look for B. E / B. Tech - Instrumentation, Instrumentation & Control, Electronics & Instrumentation, Electrical BE Passing year - 2025 SSC & HSC and Graduation 55% and above Good observation skills and a willingness to learn. Ability to work in a team. Preferred Good communication skills. Analytical and critical thinking skills. . For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www. johnsoncontrols. com/tomorrowneedsyou .

What you will do A chiller is one of the most critical pieces of equipment in any facility and it s responsible for comfort and critical to productivity and it accounts for as much as half the energy used in building. Smart Connected Chillers & Openblue CEP from Johnson Controls helps to reduce downtime, improved efficiency and fewer disruptions. It generates unprecedented insights and they re enabling us to revolutionize how chillers are serviced. In this journey of digitalization, t he primary responsibility for this role is to ensure Fault Detection and Diagnostic (FDD) rules implementation, monitoring of rules , collaborate with global team and ensure customer satisfaction. How you will do it Collaborate with global team, plan and excute Fault Detection and Diagnostic (FDD) rules, carry out feasibility checks, write and test rules and ensure rules are working as expected Provide continous feedback through regular meetings and through trackers update. Review internal customer querry with respect to FDD and reply Suggest product and process enhancements on various new ideas to improve features and process. Align with engineering teams to understand the product roadmap and feature valuation Develop and facilitate training to internal customers Maintain and update tracking systems with correct and accurate information and inform to all respective stake holders accurately. Learn from industry best practices Other related duties as assigned What we look for Required Bachelor s degree in engineering in mechanical or electrical or instrumentation or any other appropriate 5+ Years experience in Chillers with strong domain knowledge, trouble shooting, analytical mindset, experience in faults identification & proactive service recommendations etc. Preferable in working experience on any advance analytic platform Must be a quick learner & should have a keen eye for problem solving Must have a demonstrated customer service orientation with excellent written and oral communication skills Must be proficient with Microsoft Excel, Word, Project and Teams Ability to work effectively in a team environment with multiple and changing tasks and priorities

Manage customer inquiries and resolve complaints in a timely and professional manner. Collaborate with the team to maintain high support standards and contribute to a positive customer experience.

Job description 1. Service Delivery: Oversee and ensure the timely and high-quality delivery of services to clients or customers. Develop and implement service delivery strategies to meet organizational objectives and customer expectations. Client Relationship Management: Build and maintain strong relationships with clients or customers to understand their needs and preferences. Address client concerns, complaints, and inquiries promptly and effectively. 2. Team Management: Lead, motivate, and supervise a team of service staff, ensuring productivity, performance, and adherence to standards. Provide guidance, training, and coaching to team members to enhance their skills and abilities. 3. Process Improvement: Continuously evaluate service delivery processes and workflows to identify areas for improvement and efficiency gains. Develop and implement strategies to optimize service delivery processes and enhance overall service quality. 4. Compliance and Quality Assurance: Ensure compliance with relevant laws, regulations, and industry standards in service delivery. Implement quality assurance processes to maintain high standards of service quality and customer Drop CVs - priyanshu.s@ozone-india.com WhatsApp- 8920160617