BDM, Professional Services is responsible for managing the Professional services business at Enreap. Professional Services business includes Enreap s core offerings in the area of Cloud (AWS) Implementations / Migrations, Agile & DevOps / DevSecOps Implementations, Atlassian Cloud Migrations, ITSM & Agile other Implementations etc. Primary criteria include 8-12 Years overall experience in selling SaaS products and solutions in project management, work management , CRM or HRMS. Strong experience handling a technically sound Professional Services sales team of at least 4-6 people with a collective team target of 2M+ USD. Location : Pune (Hybrid) What You ll Do: Develop & Implement Business Plans for identified segments / offerings for India and/or replicating success in international markets. Work effectively with Pre-Sales, Solution Architects and Delivery teams during pre contract & post contract cycle and influence customer centricity profitably. Navigate and operate effectively in a matrix Business Development organization (across Regions, Practice Managers & cross functions..) Work closely and collaboratively with internal stakeholders. Work closely with Marketing and Sales resources to create and manage the pipeline of new business in both existing customers and prospects. Grow net revenue in the market by producing business plans to achieve revenue goals. What We Are Looking For: 8-12 years of experience in selling SaaS under project management, work management, CRM or HRMS. Strong experience handling a technically sound sales team of 2-4 people. Confidence and ability to engage with Technical Leadership at organizations of all sizes enterprises. Excellent verbal and written communication skills Comfortable working in a fast-paced, dynamic environment Ability to get involved in complex scenarios and work directly with prospects, customers & cross functional teams. Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

We are looking for an experienced and strategic Delivery Manager to lead and govern the delivery of technology services and solutions across multiple practices, including Atlassian, AWS, DevOps, and Monday.com. The SDM will be responsible for driving consistent service excellence, ensuring delivery health, managing key accounts, and maximizing profitability while ensuring compliance and fostering high-performing teams. A suitable candidate is one who has been a part of the journey of an organization growth from 100 to 500 people strength and who has knowledge of the right processes and the right mindset to setup these processes to make this growth achievable. Further a right candidate would be is someone who can interact/deal with multiple customer interactions to set the right impression of enreap for 10-15 ongoing projects with 2-3 months duration and who is able to maintain the delivery metrics and delivery escalations. Role and Responsibilities Key Responsibilities: 1. Delivery Governance & Health Tracking Establish and drive delivery governance models across all projects and engagements. Define and monitor delivery KPIs: schedule adherence, quality metrics, delivery risk mitigation, and effort variance. Lead cadence reviews (weekly/monthly/quarterly) with internal and customer stakeholders. Proactively manage delivery escalations, risks, and issues to resolution. 2. Customer Satisfaction & Relationship Management Own delivery-led customer success and engagement excellence across strategic accounts. Maintain trusted relationships with senior customer stakeholders (CxO / program sponsors). Ensure proactive communication and alignment with clients on deliverables, outcomes, and value realization. Drive continuous service improvement and value-added initiatives for each customer engagement. 3. Revenue & Margin Assurance Work closely with delivery leads and finance to track and assure revenue recognition, milestone validation, and profitability. Drive effort optimization and efficient resource utilization to protect and grow margins. Review SoWs and change requests for scope alignment and commercial viability. Identify opportunities for account growth in collaboration with Pre-Sales and Sales. 4. Process & Compliance Adherence Ensure strict adherence to internal quality and compliance processes across the delivery lifecycle. Govern risk, security, and data privacy mandates per customer and organizational standards. Champion best practices in Agile, ITIL, DevOps, and other relevant delivery frameworks. Support audits, assessments, and certifications by providing required delivery data and compliance artifacts. 5. People Development & Retention Lead and mentor a team of delivery leads, architects, engineers, and consultants across technologies. Drive talent development through upskilling, cross-skilling, certifications, and learning paths. Promote a high-performance culture and ensure timely feedback and appraisal cycles. Implement retention plans, career progression paths, and succession planning. Desired Skills and Experience: 17+ years of progressive experience in IT services, with at least 5+ years in development, implementation, migration related projects. Proven expertise in managing multi-technology portfolios, especially Atlassian tools, AWS cloud services, DevOps pipelines, and SaaS platforms like Monday.com. Strong command over delivery methodologies (Agile, ITIL, DevOps), governance frameworks, and tooling. Experience in managing both project-based and managed services delivery models. Financial acumen to track project budgets, margins, and optimize cost levers. Exceptional stakeholder management and communication skills with executive presence. Demonstrated capability to lead and grow high-performing, distributed teams. Familiarity with tools like Jira, Confluence, ServiceNow, Power BI, and Smartsheet for delivery tracking and reporting. Preferred Qualifications: Bachelor s or Master s in Engineering, Computer Science, or equivalent. Certifications in PMP, ITIL, AWS, SAFe, Atlassian ACP, or similar are highly desirable. Must have skills: Delivery management including Project Planning and Execution, Project Scope management, Stakeholders Management, Change Management, Risk Management, Resource Management and Quality Management. Variance management across short and long-term projects, RCA best practices. Project or customer-level P&L tracking and analysis. Project Delivery stream ownership for projects running across multiple PMs and multiple technology domains. Experience executing Agile/Waterfall projects. Excellent communication skills. Team leadership skills to manage multiple small teams and their delivery status. Knowledge of day-to-day delivery challenges and mitigation plans. Extensive experience in client-facing roles and with Implementation Methodologies such as ITIL across standard market tools. Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *