3159 Customer Satisfaction Jobs - Page 10

The individual shall be responsible for handholding the customer by provid ing prompt and effective solutions to customer issues and ensure a high level of customer satisfaction. They will also have to followup and get the collections. Responsibilities: T wo core components: Handholding the customer by providing prompt and effective solutions to customer issues and ensure a high level of customer satisfaction Call and followup for collections What do you need to succeed Experience- 1 - 3 y rs overall experience in customer support The individual should have completed graduation Experience/knowledge in lending Key skills: Communication both written and verbal Fluency in English, Hindi. Fluency in Malayalayam is a plus Lending or finance knowledge ExcitedSo are we! Apply now to be a part of our incredible workforce!

Diploma or bachelors degree in engineering, Computer Science, or a related technical field Proficient in troubleshooting intrusion and IP VDP system issues, including knowledge of network protocols, IP configurations, and video management software. Customer-centric mindset with a focus on delivering exceptional support and ensuring customer satisfaction. Familiarity with industry standards and protocols, such as SIP, ONVIF, RTSP, TCP/IP, and PoE. Willingness to travel occasionally for on-site visits, installations, and training sessions. Roles Responsibility Provide technical support to customers, dealers, and field technicians through various channels, including phone, email, and remote access tools. Diagnose and troubleshoot technical issues related to hardware, software, and network components. Collaborate with cross-functional teams, including product OEM teams to resolve complex technical problems and implement effective solutions. Conduct remote diagnostics to identify system faults and guide customers through appropriate troubleshooting and resolution steps. Create and maintain detailed technical documentation, including troubleshooting guides, knowledge base articles, and FAQs. Assist the training department in developing and delivering technical training programs for customers, dealers, and internal teams. Ensure accurate and timely recording of customer interactions, technical issues, and resolutions in the support ticketing system. Required Qualification: Graduation/Diploma in any relevant field

Develop and execute a sales strategy to drive revenue growth for Jira Service Management in the India market. Define and implement a clear vision for your territory and plan/communicate regularly on funnel/account/territory status, resource requirements, challenges, and successes. Work with cross-functional teams, including Enterprise Advocate, Marketing, Customer Success, and Product, to ensure customer satisfaction and retention. Represent Jira Service Management at industry events and conferences. Provide accurate sales forecasts and reports to senior management team located in Australia. Work closely and openly with Atlassian partner management as well as directly with our partners who range from the worlds largest IT service providers to other sales and service firms of all shapes and sizes. Be the very first hire of the Solution Sales Executive team for Jira Service Management in India On your first day, well expect you to have: At least 10 years of experience in Sales, with a proven track record of achieving and exceeding sales targets in technology vendors Experience in the ITSM market and familiarity with any mainstream service management solutions is a must. Experience working with Indian customers, be able to work with local SI partners to respond to RFP/RFI. Comfortable of making independent decision driving Co-sell and GTM campaign with other Atlassian team and channel partners in the India market. Fluency in English is required. Certified in ITIL is a plus but not mandatory.

Main Task Serve Gold Loan from Home customers by handling the end-to-end transactions, while ensuring the customer gets the most optimal service. Source new customers through BTL marketing and customer calling Areas of Responsibility Ensuring the customer gets the most optimal service and completing the end-to-end GLFH transaction Promptly travel to and from the customers home while safely handling the gold in transit Carry out GLFH transaction while strictly adhering to process and policies Maintain high level of customer satisfaction Gold appraisal Generating leads for GLFH By conducting BTL marketing Call inactive and other prospective customers Responsible for conversion of leads generated KRA Adherence of timeliness (fulfilling the appointment within a specified time) Proper adherence to process and policies to facilitate smooth functioning of GLFH (zero spurious) Quality of service Number of leads generated through customer visit/calls and conversion %

We are hiring for CRM Executive for a Real Estate Industry Location-Greater Noida Qualification-Graduate Experience-2-4 years in the real estate industry Salary-depends on the interview Key Requisites: 1.Must have Good Communication skills 2. Must have hands on experience on 4QT Software 3. Must have proper knowledge of post sales process 4. Experience on drafting BBA/LOA 5. Should have basic knowledge of CRM key terms.

Manage end-to-end CRM for real estate: bookings, agreements, collections, customer queries, possession, MIS, and RERA compliance. 7-8 yrs stable CRM exp in Gurgaon real estate required. Strong coordination & communication skills.

SUMMARY Job Title: Sales Executive Position Overview: The incumbent of the role will be responsible for delivering exceptional customer service, providing styling guidance, and assisting clients in selecting premium bridal and occasion wear. Key Responsibilities: Actively engage customers to drive store sales through effective upselling and cross-selling techniques. Consistently meet individual and store-level sales targets and performance metrics. Understand client preferences and assist them in selecting wedding and occasion outfits tailored to their needs. Offer expert styling consultations and recommend suitable accessories and customizations. Coordinate and provide support for fittings, alterations, and personalization services. Cultivate and maintain long-term client relationships through regular follow-ups and a focus on customer satisfaction. Ensure high standards of visual merchandising and product displays in accordance with brand guidelines. Address customer queries and concerns with professionalism and efficiency. Requirements Requirements: Excellent verbal communication and interpersonal skills. Passion for bridal fashion, styling, and client service. Results-driven with a strong sales orientation. Minimum 1 to 3 years of retail sales experience, preferably in ethnic wear, bridal couture, or luxury fashion. Minimum educational qualification: 10+2 in any stream.

Job Summary Are you a customer-focused professional with a passion for advocacy, leadership, and excellence? Do you thrive in a high-achieving, growth-oriented culture where you can be confident and have a clear sense of purpose? Would you enjoy building camaraderie with a team of diverse people from around the world who share the drive to be trusted strategic advisors to executives in high-impact situations? If so, we invite you to consider joining NetApp s Customer Assurance Program (CAP) team! CAP is a global autonomous team of advocacy champions whose primary purpose is to sustain customer confidence and trust in NetApp. CAP serves as the highest level of escalation within NetApp, activated by exception when standard channels have proven inadequate. Once CAP accepts an engagement, the CAP Manager advocates for the best interests of both customer and NetApp while owning, managing, and resolving critical situations with a holistic ownership mindset, striving to turn risks into high-impact opportunities. In addition to escalation management, a CAP Manager will also have opportunities to lead or actively participate in continuous improvement projects and initiatives, championing the voice of our organization and customers. This provides further opportunities to lead global cross-functional teams, proposing new ideas, identifying root causes and systemic issues, recommending and implementing process improvements, and driving organizational change to enhance NetApps support quality. Job Requirements Key Responsibilities Own and drive the resolution of critical customer escalations with end-to-end accountability, ensuring alignment with NetApp s strategic goals. Conduct holistic situation appraisals and problem analyses to uncover specific customer pain points and drive resolution strategies that deliver long-term value. Lead diverse, cross-functional virtual teams across geographies, time zones, and cultures to resolve complex technical and business challenges, ensuring alignment with organizational priorities. Build trusted and sustained relationships with stakeholders across NetApp, customers, and partners, securing their commitment to expedite resolution and drive systemic improvements. Act as a strategic advisor to executives, confidently managing expectations, providing actionable insights, and serving as the primary point of contact throughout the CAP engagement. Develop and execute resolution plans that balance time, cost, and customer satisfaction, while identifying risks and implementing mitigation strategies to achieve sustainable outcomes. Communicate effectively with multicultural, cross-functional audiences at all levels, delivering clear, concise updates in both verbal and written formats. Simultaneously manage multiple high-impact escalations, projects, and initiatives, driving outcomes that align with NetApp s strategic objectives. Document processes and resolutions with precision and clarity, ensuring insights are leveraged for continuous improvement and alignment with organizational goals. Identify systemic trends and root causes of escalations, driving improvements across People, Processes, and Products to enhance customer satisfaction and operational efficiency. Lead or contribute to CAPs continuous improvement initiatives and strategic projects, aligning outcomes with NetApp s organizational vision and goals. Required Skills and Attributes Be flexible and adaptable in fast-paced, volatile situations, quickly understanding escalation landscapes and adjusting to evolving changes and customer expectations Develop and maintain strong relationships with key cross-functional stakeholders Exhibit executive presence with excellent verbal and written communication skills, consistently delivering high-quality outputs Communicate effectively under pressure, regardless of audience or issue complexity Embody a "whatever it takes" attitude to remove obstacles, gain buy-in, and convey urgency in any situation, executing tasks with efficacy, accuracy, and consistency Demonstrate strong situational and cross-functional leadership when managing escalations or projects and initiatives, owning and driving resolutions Think and act as an owner, taking initiative and personal responsibility for your own work and holding others accountable for theirs as the situation requires Maintain diplomacy, assurance, and calm under pressure, balancing empathy and assertiveness when conveying needs and making challenging decisions Embrace a growth mindset, viewing challenges as opportunities to learn and grow Collaborate and leverage the strengths of others to achieve better outcomes Foster an environment where others feel inspired to be their best selves Possess strong time management skills to handle multiple complex issues simultaneously across various time zones Holistically evaluate and clearly communicate the implications of decisions made during CAP engagements Learn core technical knowledge of NetApp products and solutions. Desired Experience and Education History of at least 8-10 years work experience in the high-tech industry*. Proven record of leading globally distributed teams in support of Fortune 500 companies. Demonstrated ability in restoring and/or maintaining trust with customers at all levels. Extensive experience owning and resolving complex and/or critical situations. Strong background in delivering high-quality output to executive audiences. Skilled at influencing senior leadership and customers towards win-win agreements for successful outcomes. Proficiency in Microsoft 365 Suite and fundamental knowledge of storage infrastructure technologies. *A combination of relevant education, training, and/or certifications, along with industry experience, may be considered instead of the required 8-10 years of work experience. About NetApp NetApp is the global Intelligent Data Infrastructure leader enabling organizations to manage any data, for any application, anywhere it s needed - optimized, secured, and protected by intelligence. Only NetApp provides a silo-less approach combining unified data storage with enterprise-grade storage service natively embedded in the world s biggest clouds. We offer integrated data services with built-in data resilience, policy-based governance, and CloudOps solutions with AI-powered optimization of on-prem and cloud infrastructure. Our company values - put the customer at the center, care for each other and our communities, build belonging every day, embrace a growth mindset, think and act like owners - inform every decision we make, from customer interactions and social causes to designing solutions and supporting our employees What NetApp Offers: Impactful Work: Be part of a team that directly influences customer satisfaction, organizational developments, and loyalty, making a real difference in customers experience with NetApp Career Growth: Opportunities for professional development and career advancement within a global, innovative company Collaborative Culture: A supportive and inclusive work environment where your ideas and contributions are valued.Work-Life Balance: Flexible work arrangements and a commitment to work-life balance.

Clinical Support & Education: Provide clinical support during the initiation and maintenance of CRRT. Deliver education and training to ICU nurses, nephrologists, intensivists, and dialysis staff. Maintain up-to-date clinical knowledge and share best practices with hospitals. Therapy Implementation & Protocol Support: Support new customer onboarding including setup, device verification, and in-service training. Collaborate with hospitals to develop and implement CRRT protocols and guidelines. Provide recommendations on anticoagulation strategies, fluid management, and machine settings. Product Expertise & Troubleshooting: Serve as a technical and clinical expert for CRRT machines, disposables, and software. Assist in troubleshooting clinical or technical issues with CRRT delivery. Coordinate with Service Engineers for device integration. Collaboration & Field Support: Work closely with Sales, Marketing, and Medical Affairs teams to ensure clinical alignment. Attend conferences, workshops, and product demonstrations as needed. Assesses on a continuous basis customer satisfaction and operational effectiveness to ensure optimal care and delivery. Documentation & Compliance: Document training sessions, support visits, and clinical outcomes. Ensure ethics & compliance with company policies and healthcare regulations. Ensuring that work unit activities, penetration, and/or quality indicators are documented in accordance with organizational guidelines.

Visa Corporate IT (CIT) group is undergoing a major transformation to become a true engineering organization, prioritizing customer experience and end-user support. We are seeking a highly organized Application Support Specialist for Corporate Technology Support Organization with excellent communication and visual presentation skills. Acting as an individual contributor, this role will provide expert (L2 level) support and maintenance for software applications, resolve complex technical issues, collaborate with various departments, and implement best practices to enhance service delivery and user satisfaction. The Contact Center Support team is responsible for the support and maintenance of the Contact Center platform solutions. The identified resource will be accountable for daily operations, platform maintenance, and support activities. Role & Responsibility Provide Level 2 support for Microsoft Dynamics 365 (MSD 365) applications. Respond to and resolve user issues and inquiries via phone, email, or service now. T roubleshoot and diagnose issues related to MSD 365 functionalities. Escalate complex issues to higher-level support or technical teams. Monitor system performance and ensure optimal operation. Document supports interactions and solutions in the knowledge base. Assist in user training and onboarding for MSD 365. Maintain a high level of customer satisfaction through effective communication and problem-solving. This is a hybrid position . Expectation of days in office will be confirmed by your Hiring Manager. Basic Qualifications 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience Preferred Qualifications Bachelors degree in IT or a related field with 8 years of experienc

AREAS OF RESPONSIBLITIY Participatesin the deelopment and implementation of business strategies for the hotelwhich are aligned with Radisson s oerall mission, ision alues and strategies Deelops andimplements strategies for achieing indiidual catering sales goals Monitorsstatus regularly and adjusts strategies as appropriate Achieescatering sales goals by deeloping and implementing sales strategies Identifiespotential key accounts (banquet and group) and deelops strategies toprioritize and penetrate those accounts Makesoutside sales calls to prospectie catering customers Clarifiescustomer requirements and suggests alternatie menus, themes, etc. Preparesproposals for client which outline details of proposed functions; coordinatespreparation of estimates with food and beerage and other departments if needed Negotiatessale of catering sales functions Conductson-site client inspections to illustrate aailable serices, know meeting andsleeping room set-ups and capabilities Monitorscustomer satisfaction with catering business; follows-up with key contacts on aregular basis to assess satisfaction Ensure allmaterials used are in accordance with brand standards Maintainsproper flow of information to sales team, reiews work file of assignedaccounts Communicatesclients requests to all departments in an effectie and timely manner Works withsales team for additional business opportunities as appropriate Assists inreiewing the function book and conducts ealuation of releasing or finalizingfunctions Creates 100%guest satisfaction by proiding the Yes I Can! experience through performancethat demonstrates the standards of, genuine hospitality and exceeding guestexpectations Giespersonal attention, takes personal responsibility and uses teamwork whenproiding guest serice Listens,apologizes with empathy, finds a solution and follows through when resolingguest problems Proides YesI Can! genuine hospitality and teamwork on an ongoing basis Assumes theresponsibility to notice when the guest is not satisfied and uses their bestjudgment as to when it is appropriate to use the 100% Guest Satisfaction Performsother duties required to proide the serice brand behaior and genuinehospitality Adheres tohotel policies and procedures Keepsimmediate Manager promptly and fully informed of all problems or unusualmatters of significance Maintains ahigh standard of personal grooming at all times in order to represent the Hotelin the best possible manner, reflecting the public role of the position Deelops andparticipates in Hotel promotions as required Be familiarwith objecties, strategies, action plans and other marketing relatedinformation contained within the Hotel annual business plan. Performs allduties and responsibilities in a timely and efficient manner in accordance withestablished company policies and procedures to achiee the oerall objectiesof this position Maintains afaourable working relationship with all other hotel employees to foster andpromote a co-operatie and harmonious working enironment At all timesprojects a faourable image of the Hotel to the public

Date Posted: 2025-06-05 Country: India Location: 423, DLF Qutub Plaza, DLF Qutub Enclave Phase I ,Gurgaon, India NE Sales Generating enquires and finalization of orders, Contract Management, supporting sales and marketing functions, Forecasting and target setting. Meeting customers, architects and consultants to assess their requirements, Developing and increasing customer database. Establishing product strategy for allotted territory or account depending on market trend. Identifying and maintaining rapport with key persons in major customer organizations, Keeping customer informed, updated and equipped with product development and literature. Market survey, Knowing competitors, Generating and attending new inquiries, preparing sales negotiation data sheet. Preparing and submitting model elevator proposal, Preparing and submitting tenders, attending pre-bid meetings, tender opening, attending negotiation meeting. Follow up on proposals and tenders, Negotiation and finalizing of orders, Processing of orders received. Achieving minimum 90% target set for the year. Push for Gen2 bookings. Co-ordinate SIP meetings. Ensure customer visits as per guidelines for self and team. Ensure professionals are released in line with expected market. Liasoning with Construction Dept. with a view to have effective contract management. Customer satisfaction is the bottom line of all activities and systems designed and implemented timely and mutually acceptable resolution to customer complains. A Create safety awareness amongst all customers. Today, our focus more than ever is on people. As a global, people-powered company, we put people passengers, customers, and colleagues at the center of everything we do . We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here . .

Based out of our Regional Sales Office in Mumbai, the Senior Sales Manager is responsible for proactively soliciting and managing sales and catering opportunities while building long-term customer relationships to achieve the hotels revenue goals. The role involves developing strategic sales plans, identifying new business opportunities, and collaborating with internal teams to enhance sales performance and customer satisfaction.

Clinical Support & Education: Provide clinical support during the initiation and maintenance of CRRT. Deliver education and training to ICU nurses, nephrologists, intensivists, and dialysis staff. Maintain up-to-date clinical knowledge and share best practices with hospitals. Therapy Implementation & Protocol Support: Support new customer onboarding including setup, device verification, and in-service training. Collaborate with hospitals to develop and implement CRRT protocols and guidelines. Provide recommendations on anticoagulation strategies, fluid management, and machine settings. Product Expertise & Troubleshooting: Serve as a technical and clinical expert for CRRT machines, disposables, and software. Assist in troubleshooting clinical or technical issues with CRRT delivery. Coordinate with Service Engineers for device integration. Collaboration & Field Support: Work closely with Sales, Marketing, and Medical Affairs teams to ensure clinical alignment. Attend conferences, workshops, and product demonstrations as needed. Assesses on a continuous basis customer satisfaction and operational effectiveness to ensure optimal care and delivery. Documentation & Compliance: Document training sessions, support visits, and clinical outcomes. Ensure ethics & compliance with company policies and healthcare regulations. Ensuring that work unit activities, penetration, and/or quality indicators are documented in accordance with organizational guidelines.

JOB SUMMARY Direct customer service and sales to existing MLI customers through relationship building. Existing Customer database will be provided by company. KEY RESPONSIBILITIES Service through relationship management Establishing and strengthening relationship with the allocated customer base. Ensure retention of his/her allocated Book of Relations (existing customer database). Act as single point of contact for customers for any customer walk-in/query/complaint. Identify financial goals of customers and providing financial planning assistance. Competition Analysis for giving professional advice to customer Fix self-appointments every day from the given customer database as per the campaign Sales Focus on cross-sell & up-sell opportunity in allocated customers and walk-ins MEASURES OF SUCCESS TAT adherence for updating System - CSG Successful completion of cross-sell/ up-sell Business Goals month on month Collection of payment/premium from 91-180 days due policies Complaint Resolution /Customer satisfaction Achievement of Retention Targets > 45 unique customer meetings in a month More than 90% attendance (of total working days) Successfully score >=80% in the Functional Trainings imparted DESIRED QUALIFICATIONS AND EXPERIENCE Graduate with 1 - 3 years experience in sales of Insurance/ Mutual Fund/ CASA/ Investments/ Loans/ Real Estate. Minimum 6 months exposure to Life Insurance Age Bracket 25-32 years Must own a conveyance KNOWLEDGE / SKILLS / ABILITIES Process & Result orientation Customer centricity & relationship building Basic Computer Knowledge. Good communication skills- English and regional language

Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value. Responsibilities and Duties: As a Renewals Specialist Intern, you will be part of the Renewals organization at Calix, which is responsible for driving customer loyalty and retention, maximizing recurring revenue, and ensuring customer satisfaction. You will work closely with the Renewals Specialists and other internal teams to: Understand the overall concept of the company, including the brand, customers, product goals, and all other aspects of service. Review and research accounts, opportunities, and contracts. Prepare renewal and true up quotes, amendments, and proposals. Update and maintain accurate data and records of activities in Salesforce. Align with internal stakeholders through various communication methods. Accept designated, business-focus projects to research, propose ideas and solutions, and present final project during the internship. Provide feedback and suggestions to improve the process. Qualifications: To be successful in this role, you will need: 6 months to 1 yeas of work experience preferably in a customer focused role, understanding of technology is a plus. Bachelors or masters degree in business, marketing, communications, technology or a related field. Excellent verbal and written communication skills. Ability to work independently and collaboratively in a fast-paced environment. High attention to detail and accuracy. Understanding of Microsoft Office. Salesforce knowledge a plus!

Freshers to 5yrs of experience with Customer Support * Experience in an International Voice Process. The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels. Candidates who have experience into domestic Voice Process can be considered as freshers. Provide customer support and resolve customer queries via call. Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed. Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues. Candidate should be flexible to work in 24*7 environments (US Shift).

Freshers to 5yrs of experience with Customer Support * Experience in an International Voice Process. The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels. Candidates who have experience into domestic Voice Process can be considered as freshers. Provide customer support and resolve customer queries via call. Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed. Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues. Candidate should be flexible to work in 24*7 environments (US Shift).

The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from branches across India and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank. About the Role Officer Sales are a part of the Banks front-line sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. Officer Sales are responsible for selling banking and investment products and services to customers based on their needs. They are also responsible for handling customer queries to ensure customer satisfaction. This is a pure sales job and involves daily customer reach-outs & travelling Key Responsibilities Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. Manage business relations with existing customers to increase the depth of existing relationships. Achieve sales targets as assigned by the organization monthly as per Grade Matrix (BDE, Officer and AM Sales) Record and track all engagement activities through the CRM system. Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Optimal qualification for success on the job is depends on Grade offer to: Officer Sales-2 : Graduate with more than 1 year of experience (upto 2 years) Officer Sales-1 : Graduate with less than 1 year of experience Role Proficiencies: Good communication (both verbal and written) skill in both English and the local language. Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines. Ability to work successfully as a part of a team. High sales orientation to meet the sales targets consistently. Ensure resource should have the recommended Model Device and Android Version- Model 1-OPPO, VIVO, MI, 1+, Samsung and Realme. Android Version- 10/11/12/13.

We are seeking energetic and customer-focused Client Support Representatives to join our growing team. You will play a key role in supporting our trader community by providing timely assistance and ensuring excellent customer experience. Ahmedabad, Gujarat GJ, India 07/01/2025 12:16:09 Job Detail | Silent Infotech Client Support Representative (Customer Service) 0 3 Years (Freshers can also apply!) Job Description We are seeking energetic and customer-focused Client Support Representatives to join our growing team. You will play a key role in supporting our trader community by providing timely assistance and ensuring excellent customer experience. Responsibilities Handle client queries through calls, emails, and follow-ups. Provide prompt and effective solutions to customer concerns. Collaborate with internal teams to resolve technical or service-related issues. Maintain accurate records of client interactions and support activities. Assist in improving support processes for better customer satisfaction. Skills Strong verbal and written communication skills. Ability to multitask and stay organized in a fast-paced environment. Positive attitude with a focus on problem-solving and empathy. Experience in customer service or client-facing roles is a plus. Qualifications MBA (Marketing) / BBA (Marketing) / Bachelor s degree in a relevant discipline.

Handling all the operation of IT & BMS Record keeping of devices - RGP, returned devices etc. To ensure up keeping of all devices at customer end Customer grievance handling Work as single window for all customer complaints Coordination with technical team for resolving customer issues To understand cause & decide device replacement / repair on site Establish relationships with the Business partners. Ensure 100% customer satisfaction Timely processes of purchase orders and quotes Establishing and maintaining strong relationships with key internal and external stakeholders Requirements BE or B.Tech in Mechanical Engineering or Industrial engineering with 8+ years of experience in customer success and operations role preferably in APAC Market. Preferred currently working with fleet owners or product company and has APAC Market experience. Mechanical knowledge within the transport equipment and/ or automotive industry.

We are looking for Project Engineer, DCS to be based in Pune, India. This position reports to Engineering Manager, Projects . In this position you will have opportunity to work as an individual or in a team who possess technical responsibility for the delivery of Valmet DNA Distributed Control Systems (DCS). In this position, you will be required followings: Work Experience You must have experience on DCS systems mainly working in Pulp and Paper process/Power plant operations. Major Responsibilities: Participates in the planning of the project with the project manager with respect to the goals of the project, overall scheduling, risk analysis/contingency plan, and installation checklists. Participates in the Definition phase of the project. Understanding the technical scope as defined in the contract, attending customer kick of meeting, collects starting information, collects & produces definition material for customer and Sales support. Implementation and supervision of application engineering, ensuring quality of engineering as per definition, logistic order initialization, communication with other engineering teams, pre-FAT inspections, preparing project purchase proposals, FAT plan, attending customer FAT, getting FAT approval from customer, effective implementation for change management and progress reporting. Installation and commissioning of DCS system at site, attends in cold tests and water test runs, carries out necessary changes in applications (SW&HW), updating of project documentation including system drawings, responsible for site safety, progress reports for end customer & Project managers and system handover to customer. Provides feedback of customer s comments for customer satisfaction assessment Participates in transfer to service To succeed this role, you will need: Engineering Graduate (BE) in Instrumentation or Electronics or Electrical from reputed university with relevant experience of 3 5 years Added skills on Safety Systems/ HIMA will be preferred. Experience of project engineering /execution (logic development). Should be willing to travel extensively within India and overseas. We offer: We offer you a rewarding position in a global industry leader in pulp, paper and energy industries with the possibilities to grow professionally. If this sounds like something you are looking for and you are ready to go forward on your career, send your application with your CV via the link provided When everything works together Valmet is where the best talent from a wide variety of backgrounds comes together. With over 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions. Our commitment to moving our customers performance forward requires creativity, technological innovations, service know-how and above all, teamwork. Join the team! www.valmet.com/careers

Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video. We reach every phone on earth. From the lifechanging to the time-saving, were helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact how billions of people engage with their favorite brands. The dream of personalizing content to all 15 billion phones on the planet is no fairy tale! More than 150,000 businesses, including many of the world s largest companies and mobile operators, use Sinch s advanced technology platform to engage with their customers. Moreover, Sinch has been profitable and fast-growing since its foundation. Sinchs core values are Make it Happen, Dream Big, Keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 5,000 employees across 60 different countries. Job Summary: Looking for an energetic, focused, result oriented Sales / Business Development Manager for Kochi location. The incumbent will assess the most beneficial relationship to Sinch India and nurture those relationships into mutually productive arrangements as efficiently as possible with proven experience in new business development, hunting role. Must have exposure to interaction with senior level executives and should have excellent communication & relationship management skills. Job Responsibilities: Actively seek and enable new revenue opportunities, bring new logos onboard. Spearheading the sales and business development strategies to drive revenue growth and achieve organizational goals Build up a strong understanding of Messaging both from a product perspective as well as from a market perspective Work with new and existing clients to drive business and revenue through product enhancement and product marketing Build excellent relationships with customers Building and nurturing relationships with key clients, partners, and stakeholders to foster long-term partnerships and maximize customer satisfaction. Exhibited strong negotiation skills when dealing with challenging customers and facilitated smooth commercial processes in alignment with organizational expectations. Eligibility Criteria: Experience - Min 4 to 8 years of proven experience in Direct corporate Selling. Successful track record in New Acquisition and achieving sales targets. Ability to present and sell with ease. Equally formidable creative, quantitative, and analytical skills. Experience with technology and business development. Target orientation. This is a work from office role (Mon-Fri) based at our office in Thrikkakkara, Kochi. Personal Skills: Strong communication skills, both verbal and written. Strong interpersonal skills to build relationships. Must be confident and assertive. Good collaboration skills to effectively manage internal and external stakeholders. Ability to remain calm under pressure. Being you at Sinch: Were a worldwide group of people, committed to diversity. Were working to offer an increasingly inclusive workplace wherever you are. No matter who you are, youll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us. We re proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, colour, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more. Your life at Sinch: Being a Sincher is all about learning and being in pursuit of new challenges. Working in the offices, at home, or in a hybrid model, that means celebrating change and the unknown, rolling up your sleeves and seeing what impact you can have on the world. The only way is up, and you ll be reaching for the opportunities that match where you want to take your career. It s closer than you think. Are you readyJoin us on our journey! Know more about us: www.sinch.com

Anton Paar India Pvt. Ltd. is a wholly-owned subsidiary of the Austrian company Anton Paar GmbH. Anton Paar develops and produces state-of-the-art laboratory and process instrumentation for research and industry. It is the world leader in the measurement of density, concentration and CO2 and in the field of Rheology. Responsibilities: Job responsibilities will be: Providing service engineering and technical assistance to customers in the installation, calibration, maintenance and repair of measuring instruments Fulfilling all Anton Paar India service processes and guidelines Having a comprehensive technical knowledge of the assigned products Serving as the primary customer contact for technical and service issues for the territories assigned Ensuring that the instruments from the assigned product lines and territory are covered under Annual Service Contract Negotiating and closing service contracts and repair charges with customers Requirements: The candidate should provide: Experience of at least 4 years in the same industry Ability to work independently and responsibly High commitment to customer satisfaction Willingness to travel extensively We offer you: We offer a competitive salary, an outstanding benefits package and an opportunity for professional growth within the Anton Paar organization. Entry: Immediately

Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes. Responsible for managing financial and administrative duties. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Supporting Management of Department Operations and Inventories Manages departmental inventories and assets including par levels and maintenance of equipment. Conducts monthly department meetings with the Banquet captains and employees. Maintains attendance log for banquet employees. Maintains and enforces established sanitation levels. Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc.). Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores. Orders supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs). Uses banquet beverage Use records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor. Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction. Schedules banquet service staff to forecast and service standards, while maximizing profits. Participating in and Leading Banquet Teams Attends and participates in all pertinent meetings. Leads shifts and actively participates in the servicing of events. Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation. Providing and Ensuring Exceptional Customer Service Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Strives to improve service performance. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. Conducting Human Resources Activities Interviews and hires Banquet captains and employees with appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Ensures employees understand expectations and parameters. Observes service behaviors of employees and provides feedback to individuals. Reviews comment cards and guest satisfaction results with employees. Participates in the development and implementation of corrective action plans. Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. .