3159 Customer Satisfaction Jobs - Page 12

Job Summary Are you a customer-focused professional with a passion for advocacy, leadership, and excellence? Do you thrive in a high-achieving, growth-oriented culture where you can be confident and have a clear sense of purpose? Would you enjoy building camaraderie with a team of diverse people from around the world who share the drive to be trusted strategic advisors to executives in high-impact situations? If so, we invite you to consider joining NetApp’s Customer Assurance Program (CAP) team! CAP is a global autonomous team of advocacy champions whose primary purpose is to sustain customer confidence and trust in NetApp. CAP serves as the highest level of escalation within NetApp, activated by exception when standard channels have proven inadequate. Once CAP accepts an engagement, the CAP Manager advocates for the best interests of both customer and NetApp while owning, managing, and resolving critical situations with a holistic ownership mindset, striving to turn risks into high-impact opportunities. In addition to escalation management, a CAP Manager will also have opportunities to lead or actively participate in continuous improvement projects and initiatives, championing the voice of our organization and customers. This provides further opportunities to lead global cross-functional teams, proposing new ideas, identifying root causes and systemic issues, recommending and implementing process improvements, and driving organizational change to enhance NetApp's support quality. Job Requirements Key Responsibilities Own and drive the resolution of critical customer escalations with end-to-end accountability, ensuring alignment with NetApp’s strategic goals. Conduct holistic situation appraisals and problem analyses to uncover specific customer pain points and drive resolution strategies that deliver long-term value. Lead diverse, cross-functional virtual teams across geographies, time zones, and cultures to resolve complex technical and business challenges, ensuring alignment with organizational priorities. Build trusted and sustained relationships with stakeholders across NetApp, customers, and partners, securing their commitment to expedite resolution and drive systemic improvements. Act as a strategic advisor to executives, confidently managing expectations, providing actionable insights, and serving as the primary point of contact throughout the CAP engagement. Develop and execute resolution plans that balance time, cost, and customer satisfaction, while identifying risks and implementing mitigation strategies to achieve sustainable outcomes. Communicate effectively with multicultural, cross-functional audiences at all levels, delivering clear, concise updates in both verbal and written formats. Simultaneously manage multiple high-impact escalations, projects, and initiatives, driving outcomes that align with NetApp’s strategic objectives. Document processes and resolutions with precision and clarity, ensuring insights are leveraged for continuous improvement and alignment with organizational goals. Identify systemic trends and root causes of escalations, driving improvements across “People, Processes, and Products” to enhance customer satisfaction and operational efficiency. Lead or contribute to CAP's continuous improvement initiatives and strategic projects, aligning outcomes with NetApp’s organizational vision and goals. Required Skills and Attributes Be flexible and adaptable in fast-paced, volatile situations, quickly understanding escalation landscapes and adjusting to evolving changes and customer expectations Develop and maintain strong relationships with key cross-functional stakeholders Exhibit executive presence with excellent verbal and written communication skills, consistently delivering high-quality outputs Communicate effectively under pressure, regardless of audience or issue complexity Embody a "whatever it takes" attitude to remove obstacles, gain buy-in, and convey urgency in any situation, executing tasks with efficacy, accuracy, and consistency Demonstrate strong situational and cross-functional leadership when managing escalations or projects and initiatives, owning and driving resolutions Think and act as an owner, taking initiative and personal responsibility for your own work and holding others accountable for theirs as the situation requires Maintain diplomacy, assurance, and calm under pressure, balancing empathy and assertiveness when conveying needs and making challenging decisions Embrace a growth mindset, viewing challenges as opportunities to learn and grow Collaborate and leverage the strengths of others to achieve better outcomes Foster an environment where others feel inspired to be their best selves Possess strong time management skills to handle multiple complex issues simultaneously across various time zones Holistically evaluate and clearly communicate the implications of decisions made during CAP engagements Learn core technical knowledge of NetApp products and solutions. Desired Experience and Education History of at least 8-10 years’ work experience in the high-tech industry*. Proven record of leading globally distributed teams in support of Fortune 500 companies. Demonstrated ability in restoring and/or maintaining trust with customers at all levels. Extensive experience owning and resolving complex and/or critical situations. Strong background in delivering high-quality output to executive audiences. Skilled at influencing senior leadership and customers towards win-win agreements for successful outcomes. Proficiency in Microsoft 365 Suite and fundamental knowledge of storage infrastructure technologies. *A combination of relevant education, training, and/or certifications, along with industry experience, may be considered instead of the required 8-10 years of work experience. About NetApp NetApp is the global Intelligent Data Infrastructure leader enabling organizations to manage any data, for any application, anywhere it’s needed - optimized, secured, and protected by intelligence. Only NetApp provides a silo-less approach combining unified data storage with enterprise-grade storage service natively embedded in the world’s biggest clouds. We offer integrated data services with built-in data resilience, policy-based governance, and CloudOps solutions with AI-powered optimization of on-prem and cloud infrastructure. Our company values – put the customer at the center, care for each other and our communities, build belonging every day, embrace a growth mindset, think and act like owners – inform every decision we make, from customer interactions and social causes to designing solutions and supporting our employees What NetApp Offers: Impactful Work: Be part of a team that directly influences customer satisfaction, organizational developments, and loyalty, making a real difference in customers’ experience with NetApp Career Growth: Opportunities for professional development and career advancement within a global, innovative company Collaborative Culture: A supportive and inclusive work environment where your ideas and contributions are valued.Work-Life Balance: Flexible work arrangements and a commitment to work-life balance.

Foams India is looking for Zonal Manager to join our dynamic team and embark on a rewarding career journey Strategic Planning: Develop and implement strategic plans and initiatives for the assigned zone in alignment with the organization's overall objectives Define goals, targets, and performance metrics to drive business growth and profitability Team Management: Manage and provide leadership to a team of branch managers or regional managers within the zone Set performance expectations, provide guidance, and support their professional development Foster a high-performance culture and ensure effective collaboration among team members Operations Management: Oversee the day-to-day operations of branches or locations within the zone Monitor operational performance, analyze key metrics, and take necessary actions to optimize efficiency, productivity, and customer satisfaction Sales and Business Development: Drive sales growth by setting sales targets, analyzing market trends, and identifying opportunities to expand the customer base Develop and implement effective sales strategies and promotional campaigns to achieve revenue goals Customer Relationship Management: Maintain strong relationships with key customers and stakeholders within the zone Ensure excellent customer service standards are upheld and address any customer concerns or issues promptly Budgeting and Financial Management: Develop and manage the annual budget for the zone Monitor financial performance, analyze variances, and take corrective actions to ensure profitability and cost-effectiveness Approve expenditures and ensure adherence to financial policies and guidelines Performance Monitoring and Reporting: Regularly review and analyze performance data, market trends, and competitor activities to evaluate the zone's performance Prepare and present reports to senior management, highlighting achievements, challenges, and recommendations for improvement Compliance and Risk Management: Ensure compliance with company policies, legal requirements, and industry regulations within the zone Identify and mitigate potential risks and ensure that adequate controls and procedures are in place Stakeholder Engagement: Collaborate with internal stakeholders, such as sales teams, marketing, HR, and finance, to align strategies, share best practices, and drive operational excellence Represent the organization at external events, conferences, and industry forums Continuous Improvement: Identify opportunities for process improvements, cost savings, and operational efficiencies within the zone Implement best practices, standardize processes, and foster a culture of continuous learning and development

OMX Technologies is looking for Telecaller to join our dynamic team and embark on a rewarding career journey Make outbound calls to customers to promote products and services, or follow up on recent purchases. Respond to customer inquiries and provide information about products and services. Resolve customer complaints and provide appropriate solutions. Keep records of all customer interactions and transactions, updating customer information in a database as necessary. Meet and exceed sales and customer satisfaction targets. Continuously improve product and service knowledge to provide accurate information to customers. Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings. Follow all company policies and procedures, including those related to confidentiality and data security. Participate in training and development opportunities to improve skills and knowledge. Adhere to schedules and work efficiently under pressure to meet deadlines. A telecaller is one who makes outbound calls to inform or promote the companys product or service. They are responsible for carrying out, and handling the sales deals entirely over the phone.

Foams India is looking for Associate Store Manager to join our dynamic team and embark on a rewarding career journey Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Ensuring store compliance with health and safety regulations. Developing and arranging promotional material and in-store displays. Preparing detailed reports on buying trends, customer requirements, and profits. Undertaking store administration duties such as managing store budgets and updating financial records. Monitoring inventory levels and ordering new item

Worldview Education is looking for Associate - Business?Development / Sales (MENA?Region) to join our dynamic team and embark on a rewarding career journey Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the companys products/services addressing or predicting clients objectives Prepare sales contracts ensuring adherence to law-established rules and guidelines Keep records of sales, revenue, invoices etc. Provide trustworthy feedback and after-sales support Build long-term relationships with new and existing customers Develop entry level staff into valuable salespeople

Worldview Education is looking for Associate - Business Development /?Sales to join our dynamic team and embark on a rewarding career journey Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the companys products/services addressing or predicting clients objectives Prepare sales contracts ensuring adherence to law-established rules and guidelines Keep records of sales, revenue, invoices etc. Provide trustworthy feedback and after-sales support Build long-term relationships with new and existing customers Develop entry level staff into valuable salespeople

We are looking for a team member who must be self-disciplin and have passion for sale and she/he must believe to establish himself a competitive and trustworthy Sales Professional. She/he must take responsibility to build up company's business activities. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction. Mission A world-changing technology startup and are passionate about business development and sales require Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products/ services Participate on behalf of the company in exhibitions or conferences. Negotiate/close deals and handle complaints or objections Create frequent reviews and reports with sales and financial data Have to work under presure. Ensure the availability of stock for sales and demonstrations Collaborate with team to achieve better results Development of new channels for sales and marketing Follow-up for sale completion and payments

CalibroMeasure Equipments Pvt. Ltd. is looking for Technical Sales Engineer to join our dynamic team and embark on a rewarding career journey Identify potential clients and build relationships with them Develop and maintain a deep understanding of the company's technical products or services Provide technical support and guidance to customers Collaborate with the sales team to develop and implement sales strategiesParticipate in sales meetings and presentationsPrepare and deliver technical presentations to customers Respond to customer inquiries and provide product demonstrations Develop and maintain product knowledge and stay up-to-date with industry trends and best practices Develop and maintain customer relationships to ensure customer satisfaction and repeat business Work with cross-functional teams to address customer needs and issues Prepare and submit sales reports and forecasts to management Strong presentation skills and ability to communicate technical information to both technical and non-technical audiences Excellent communication and analytical skills BE Mechanical Excellent communication skills Ready to travel to customer locations in India Know-how of gear industry, functional knowledge of metrology, experience in sales of Industry 4.0 solutions will be added advantage

Background : Worked as sales consultant, interacting face to face with the customers Industry: Automobile/ Retail/ Hospitality/ Aviation/ Service Industry etc. Qualification : : Min. Graduation Competency Required : - Result oriented - Team player - Good Product knowledge & flair for automobile industry - Preferably having operational knowledge on retail finance, Insurance exchange etc. - Customer Centric - Valid car driving license is compulsory Responsibilities: Achieve Enquiry, Test Drive, Booking and Retail Targets Pre Sales : Lead generation / Referrals/ Offering Test Drives to customers Sales : Cars/ Accessories/ Exchange/ Finance/ Insurance/ Maruti Suzuki Rewards Post Sales : Delivery / Post Sales follow-up Understands Customer's requirement for finance & Guides Customer on options/ documentation basis his profile. Keeping track of Customer's car related requirements & keeping him posted with regular updates Responsible for Customer Satisfaction & long term relationship building Ensuring NEXA Experience and Zero Customer Complaints

Responsible for overall Operational Efficiency of the Zone. Ensure stock availability on the floor including proper Product handling. Managing and Improving the Customer satisfaction. Improve the Customer Service by tracking and resolving Customer grievances. Improve Team members operational efficiency through Training and coaching. Managing, Motivating and Mentoring the Team. Control of Shrinkage. Ensure to update the all relevant documents and registers. To follow the defined SOPs.

Kindly share your resume on sv11@svmanagement.com Job Purpose: To provide Aftermarket support to Customers of respective geography and on time restoration of Engines / DG (Diesel Generator) sets. Main Accountabilities Operations On time restoration of engine / DG sets in coordination with respective service dealers. Ensure execution of AMC (Annual Maintenance contracts) as per agreement. Guide dealer technicians on trouble shooting. Providing Field training to dealer technicians. Handling customer complaints Processing dealer warranty / Free service claims, Raise online PPR (Product Performance Report) for warranty claim value Dealer Score Card Audit (Service Mtkg, Service Initiatives, HR initiatives, Branding) Dealer Parts MSL (Minimum Stock Level) Audit, Conducting Service Campaign Work on dealer viability improvement, Meet Customer satisfaction targets of the region. Support for warranty cost reduction. New Product Stabilization Monitor & appraise new product performances to internal teams (Program, PD, Mfg) through Product Quality Review Meetings. Carryout field retro-fitments and modifications to improve product performance and customer satisfaction.

Dear candidates, Greetings from Ample!! We have Opening for Retail Sales Executive for LEGO. Interested candidates can send in their updated resumes 9606018588 or anisha.ramola@ample.co.in SUMMARY Maximise the sale at the store, ensuring optimum customer satisfaction Achieve sales goals relative to store target Evaluating the customer's requirement by following customer engagement standards to provide best solutions Coordinating activities at the back office, managing inventory and managing payment reconciliation with bank Handling pre/post sales customer escalations and queries Interaction with cross-functional departments for operational support Requirements Excellent communication skills Should have flair for customer service Confident and presentable Should be flexible and adaptable in working hours

Job Title: CRM Executive Department: Customer Relationship Management (CRM) Company: Bolster Tradelink Pvt. Ltd. Experience Required: 2-3 years Location: Kharghar, Navi Mumbai About the Company: Bolster Tradelink Pvt. Ltd. is a trusted name in the steel trading industry, offering high-quality products like TMT bars, structural pipes, angles, and channels. We are committed to delivering excellent customer service and fostering long-term client relationships. Role Overview: We are looking for a proactive and customer-focused CRM Executive to manage client relationships, address inquiries, coordinate dispatches, and support our sales operations. The ideal candidate will have a strong communication background, a basic understanding of steel products, and hands-on experience in handling customer databases and follow-ups. Key Responsibilities: Serve as the first point of contact for customer queries and concerns. Maintain strong communication with clients via phone, email, and in-person meetings. Manage order tracking, dispatch coordination, and timely payment follow-ups. Handle customer complaints calmly and ensure quick resolution by coordinating internally. Maintain and update client records using CRM tools, Excel, or Google Sheets. Negotiate basic terms such as pricing, payment timelines, and delivery schedules. Build and maintain strong, long-term relationships with customers. Provide accurate product information to match client needs with suitable steel products. Stay updated on market trends, competitor pricing, and construction demands. Share feedback with the team to improve customer service and pricing strategies. Key Skills & Competencies: Communication: • Excellent verbal and written communication in Hindi and English • Clear explanation of technical product details • Active listening and professional tone 2. Relationship Management: • Friendly, trustworthy, and client-focused approach • Ability to build rapport and retain customers 3. Sales & Negotiation: • Basic understanding of sales techniques • Confident and persuasive in closing deals 4. Product Knowledge: • Familiarity with steel products such as TMT bars, angles, channels, and pipes • Knowledge of different brands, grades, and uses 5. CRM & Tech Skills: • Proficient in Excel and Google Sheets • Experience with CRM tools and order tracking systems 6. Time Management: • Ability to handle multiple client accounts simultaneously • Prioritize dispatches, payments, and follow-ups efficiently 7. Problem Solving: • Calmly handle complaints and product/delivery issues • Coordinate internally for fast resolution 8. Market Awareness: • Basic understanding of local construction and steel market trends • Awareness of competitor activities and pricing Learning & Development Opportunities: • Data Management: Improve your Excel skills and maintain well-structured data. • Market Research: Understand steel product trends, material specs, and pricing logic. • Quotation Analysis: Learn how to compare quotes for best deals. • Supplier Communication: Build confidence in dealing with vendors and transporters. Send your resume to [anshika.trivedi@bolsters.in] - Anshika Trivedi OR Can contact on given number. We look forward to hearing from you! Thanks & Regards, Anshika Trivedi HR Executive Bolster Tradelink Pvt Ltd Tel : +91- 7021108283

The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from branches across India and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank. About the Role Officer Sales are a part of the Banks front-line sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. Officer Sales are responsible for selling banking and investment products and services to customers based on their needs. They are also responsible for handling customer queries to ensure customer satisfaction. This is a pure sales job and involves daily customer reach-outs & travelling Key Responsibilities Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. Manage business relations with existing customers to increase the depth of existing relationships. Achieve sales targets as assigned by the organization monthly as per Grade Matrix (BDE, Officer and AM Sales) Record and track all engagement activities through the CRM system. Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Optimal qualification for success on the job is depends on Grade offer to: Officer Sales-2 : Graduate with more than 1 year of experience (upto 2 years) Officer Sales-1 : Graduate with less than 1 year of experience Role Proficiencies: Good communication (both verbal and written) skill in both English and the local language. Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines. Ability to work successfully as a part of a team. High sales orientation to meet the sales targets consistently. Ensure resource should have the recommended Model Device and Android Version- Model 1-OPPO, VIVO, MI, 1+, Samsung and Realme. Android Version- 10/11/12/13.

Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 100+ countries helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 5,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies - breaking down borders that have traditionally limited both hiring and career opportunities. Were not just building software; were creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator s top companies list - all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, youll tackle complex challenges that impact millions of peoples working lives. With our momentum backed by a $12 billion valuation and $800 million in Annual Recurring Revenue (ARR) in just over five years youll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Key Accountabilities Customer: Day to day management of customers; to provide excellent service Timely and accurate facilitating of customer payrolls Ownership and management of customer queries in a timely fashion Teamwork: Support and share knowledge with colleagues to ensure the overall effectiveness of the wider team Identify improvement opportunities, people, processes, resources, etc. Conduct training gap analysis based on payroll validation done Act as a Subject matter expert for payroll processes Security: Ensure all processes and procedures are followed and developed Comply with all security policies to maintain/ enhance the confidentiality and integrity of data security Ensuring customer satisfaction in line with company s vision and values Ensuring payments to employees/ authorities are made accurately and on time Ensure service quality and timely responses to customer questions/ queries Essential Functions and Key Responsibilities Accurate and timely processing of client payrolls; from receipt of payroll changes (via various methods) to timely dispatch and approval of client payroll. Keying Payroll Changes - hours worked, change of address and so on Processing the payroll within an agreed timeframe. Producing client payroll reports Sending payroll output to customer for checking and approval Handling and answering customer questions/ queries within an agreed timeframe Producing invoice triggers for accurate client invoicing Ensure accurate and timely payments to employees and statutory authorities. Increase customer satisfaction/ enhance the customer experience Maintain internal reporting requirements. Develop processes and procedures for the business in accordance with customer and business requirements. Hands-on experience in Payroll & Compliance of Singapore payroll Manage all year-end statutory returns on time. Compiling summaries of earnings, deductions, leave, and non-taxable wages and reporting on this Assist as required with system testing/upgrade requirements Resolving payroll discrepancies and Maintaining payroll operations by following policies and procedures Developing ad-hoc financial and operational reporting as needed Preparation and handling of IR21 and claim process Preparation and timely delivery of pay slips and annual Year-end forms Liaise with IRAS/CPF on any issues and Assisting with required reporting Working closely with Client & Local Compliance partner Develop and drive action plans and root cause analysis reports for issues, as required Skills required Must be Singapore payroll experienced (At least 2 years) Good communication skills; both written and verbal Experience in managing multiple customers in a payroll/ HR or project management capacity (payroll skills are a distinct advantage) Tenacious, organised and customer focused approach Strong computing skills Demonstrable customer service skills Language skills are an added advantage Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you ll enjoy Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access At Deel, we re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @ deel.com and other acquired company emails like @ payspace.com and @ paygroup.com . You can view the most up-to-date job listings at Deel by visiting our careers page . Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation. We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. We began using Covey Scout for Inbound on March 30, 2025. For more information about our data protection practices, please visit our Privacy Policy . You can review the independent bias audit report covering our use of Covey here: https: / / getcovey.com / nyc-local-law-144

Khinvasara Group of construction is looking for F & B Manager / Operation Manager to join our dynamic team and embark on a rewarding career journey. A Food and Beverage (F&B) Manager is responsible for overseeing the operations of a food and beverage establishment. They are in charge of managing staff, ensuring customer satisfaction, and maximizing profits. Key responsibilities : Manage the day-to-day operations of the food and beverage establishment, including staff supervision, inventory management, and customer serviceDevelop and implement menu offerings, specials, and promotions to drive sales and increase customer trafficEnsure customer satisfaction by providing excellent service and addressing customer concerns and complaints in a timely mannerMaintain accurate financial records, including sales and inventory, and provide regular reports to senior managementManage food and beverage budgets and control costs by monitoring inventory, food and beverage prices, and labor expensesPlan and organize events, such as banquets, parties, and weddings, to generate additional revenueStay current with industry trends, market conditions, and best practices in food and beverage management. Requirements : Experience in food and beverage managementStrong leadership, organizational, and interpersonal skillsExcellent customer service and communication skillsGood financial management skills, including budgeting, forecasting, and cost controlAbility to work well under pressure and handle multiple tasks in a fast-paced environment.

Position Title: HCOO Scope of Responsibility Operations India Country Department General Administration Services Position Level Others: Employment Status Full Time Work Location type Unit Reports to title: Group CEO Date Written/Revised 1 January 2022 Position Statement: The objective of this role is to facilitate the use of best practices with the latest technologies in the hospital to achieve optimum service satisfaction from both internal/external customers. Position Summary: KEY RESPONSIBILITIES Ensure a healthy profitability matrix through innovation cost optimization and revenue maximization measures and maintain a positive P&L Developing and implementing standardized processes for administration. Conducting inventory management of all branches and monitoring unit inventory utilization. Organizing and conducting events and workshops. Monitoring allocation of rooms/beds and their utilization. Coordinating with HR Department on manpower requirements, utilization, welfare, training and discipline. Developing and implementing policy and process manuals for administrative procedures. Handling media and preparation of media reports. Developing proposals for various donors. Overseeing deployment of biomedical engineering equipments. Creating a strong and empowered team at the hospitals to manage patient care. Coordinating with the quality consultants in developing and documenting quality management systems in the form of manuals, system procedures, departmental procedures and work instructions. Overseeing the day-to-day operations of all departments. Ensuring hospitals operate efficiently and provide adequate medical care to patients. Ensuring adequate and responsive fire-fighting and security arrangements. Ensuring that revenues are generated as per targets projected and expenditure is controlled as per legitimate requirements and within the annual projections. Maintaining all fixed and movable assets, their proper accounting and utilization. KEY PERFORMANCE INDICATORS High profitability and positive P&L Ensuring patient satisfaction levels. Overseeing bed occupancy and effective utilization. Enhancing operational efficiency. Monitoring internal customer satisfaction levels. Ensuring compliance to quality systems. Ensuring adherence to Standards Operating Procedures. Required Qualifications Preferred Behavior Skills Please list specific qualifications/experience, knowledge, skills and abilities needed for this position: MHM / MBBS Ability to handle a team of functional and technical professionals 15-18 years of relevant experience in hospital administration. . Project management and evaluation experience. Communication skills Observational, critical thinking and design thinking skills Teamwork and people skills Ability to take initiative Ability to deal with emotionally charged and difficult situations Resilience Empathy License/ Certificates - Years of related experience 15+ Years of management or supervisory experience 10+ Management or supervisory experience type General Manager Addl requirements (i.e. % of travel, etc.) 10% travel included I have read and acknowledge receipt of the above Job description. . Name & Signature of Team Member Date

JOB SUMMARY Direct customer service and sales to existing MLI customers through relationship building. Existing Customer database will be provided by company. KEY RESPONSIBILITIES Service through relationship management Establishing and strengthening relationship with the allocated customer base. Ensure retention of his/her allocated Book of Relations (existing customer database). Act as single point of contact for customers for any customer walk-in/query/complaint. Identify financial goals of customers and providing financial planning assistance. Competition Analysis for giving professional advice to customer Fix self-appointments every day from the given customer database as per the campaign Sales Focus on cross-sell & up-sell opportunity in allocated customers and walk-ins MEASURES OF SUCCESS TAT adherence for updating System - CSG Successful completion of cross-sell/ up-sell Business Goals month on month Collection of payment/premium from 91-180 days due policies Complaint Resolution /Customer satisfaction Achievement of Retention Targets > 45 unique customer meetings in a month More than 90% attendance (of total working days) Successfully score >=80% in the Functional Trainings imparted DESIRED QUALIFICATIONS AND EXPERIENCE Graduate with 1 - 3 years experience in sales of Insurance/ Mutual Fund/ CASA/ Investments/ Loans/ Real Estate. Minimum 6 months exposure to Life Insurance Age Bracket 25-32 years Must own a conveyance KNOWLEDGE / SKILLS / ABILITIES Process & Result orientation Customer centricity & relationship building Basic Computer Knowledge. Good communication skills- English and regional language

Ensure timely interest collection and recovery of over dues and asset quality in the branch.Customer OnboardingMonitor day to day operations of the branch, allocate resources and take appropriate security measures to ensure safety of strong room and gold lockers.Ensure maximizing usage of Digital tools / enablers to save time on processing / servicing and use such saved time for business generation.Verify customer related documentation, KYC etc. and approve/sign off on customer application for gold loans. Oversee all procedural and legal requirements related to gold auction, returns, notices, etc.Early adoption to operational changes to streamline branch processes, workflows, and procedures to enhance operational efficiency and improve overall customer satisfaction.Promote and maintain positive relations with both existing and potential customers.Provide information about Muthoot s products or services to prospective customers.Organize marketing/branding activities and events for the branch, maintain relationship with existing and potential customers, Establish network and maintain relationship with existing and potential customers including high value customers to enhance branch presence and reputation of Muthoot FinCorp.Driver broader product portfolio and ensure that customers are made aware of the breadth of offerings from Muthoot FincorpAddress customer queries, grievances, escalations etc. and ensure resolution to deliver customer delight.Interact with customers on a regular basis to ensure satisfaction and gain useful feedback.Engage with customers to identify their needs and suggest suitable products that can benefit the customer.Ensure exceptional customer experiences by maintaining a high level of customer service standards and promptly resolving customer complaints or issuesUphold the vision & values of the organization and establish and implement a strong regulatory and internal compliance culture.Ensure adherence to Manual of Instructions, regulatory and statutory guidelines, and maintenance of records, assets, statutory registers, etc.Ensure prompt intimation of incidents/fraudulent activities and maintain updated data on status of such cases through IMS.Oversee cash handling, fund transfers, account management, and other financial transactions in accordance with MFL policies and regulatory guidelines.

The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from 2700+ branches and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank About the Role Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. SMs manage a team of business development executives responsible for selling current accounts and savings (CASA) accounts to customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction Key Responsibilities Achieve sales targets through direct efforts and by managing a team of business development executives Identify sales opportunities for the CASA products by acquiring new customers and building new relationships Manage business relations with existing customers to increase the depth of existing relationships Ensure timely servicing of leads received and resolution of discrepancies raised during application process Record and track all engagement activities through the CRM system Prepare and ensure implementation of sourcing, activation, implementation, coaching and mentoring plan for the BDEs Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Graduation/ Post Graduation from a recognized university 4-8 years in a relevant role/ BFSI sector Role Proficiencies Good communication (both verbal and written) skill in both English and the local language Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines High sales orientation to meet the sales targets consistently Ability to manage complex client situations Ability to coach and mentor others Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment

Job Title Field Service Engineer- Cathlab Job Description Job title: Field Service Engineer-Cathlab Your role: The purpose of the Field Service Technician job family is to support the technical needs of Philips customers, providing maintenance and installation to HealthTech products & services, maximizing customer satisfaction by seeking opportunities to support our customers further and deliver value. This family is technical in nature, with strong customer focus, and works collaboratively with the wider organization to provide exceptional service to our customers. Technical capabilities range from product malfunctions, proactive, predictive, upgrades, Bench Repair and installations, and can be provided at customer location/bench repair facility or remotely or via accessing Philips Remote Service channels.. Youre the right fit if: (4 x bullets max) 4+ years of experience in service background. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company s facilities. Field roles are most effectively done outside of the company s main facilities, generally at the customers or suppliers locations. Indicate if this role is an office/field/onsite role.

Key Responsibilities and Accountabilities: Functional & Operational Complete the logs specified by the process. Ensure adherence to time schedules. Be available for all briefings and updates. Be aware of and comply with any client / process / product updates. Share the days performance with the TL and colleagues Refer to central information database to handle queries. Go through the database regularly to check of any updates. Address any problems/ grievances with the TL/ TC/ TM that may have a bearing on productivity or efficiency. Maintain high customer satisfaction rating as per the feedback taken by various agencies/ authorities. Take steps to improve on performance based on coaching General Security Responsibilities Adhering to Information Security Policies and Procedures of Teleperformance Ensuring compliance to Information Security Policies and Procedures Specific Security Responsibilities Understand and Comply with Information Security Policies and Procedures and report all security incidents. Ensure the audit non-compliances are fixed within the stipulated timelines. Protect information entrusted to you. Follow the information labeling and handling procedures based on the classification level of the asset. Follow the Clear Screen and Clear Desk Policy. Adhere to the Internet Code of Conduct, email usage policy and customer information and data security policy. Comply with the Non-Disclosure Agreement. TEAM RELATED Assist other team members who are new to the process. Check for updates with the Team Leader and share the same with team members. OCCASSIONAL RESPONSIBILITIES Mentor the team members by floor walking. Provide inputs through forums to improve work procedures that can enhance overall team performance. Prepare reports like daily productivity, leave report, etc. Adherence to norms specified by COPC certification and ISO 27001 specifications (as applicable to the process). Be a part of fun committee to organize events / skip activities for the team. Main Job Requirements: Education Graduate in any discipline Undergraduate (10+2) with 06 months of continuous work experience. Work Experience Minimum 06 months for Under graduates from any Industry Technical Skills: Listening Skills : Comprehension of correct message, understand inferred meaning, understanding of native idioms & colloquizes, listening with/without distractions, recall Accent Comprehension : Understanding different accents Reading Comprehension : Ability to understand written matter accuracy & inferred meaning Basic Computer skills : Ability to operate a computer, Basic usage of - parts/instruction Written English : Word Order, Sentence Construction, Grammar, Syntactical Error Typing Skill : Accuracy and Speed of typing Trainable Skills: System Navigation : Learn to understand & navigate systems/applications Paraphrasing : Ability to rephrase what the customer says Process Knowledge : Knowledge of product Probing Skills : Ability to ask appropriate questions to be able understand and/or resolve problem statement Phone Usage : Usage of different phones (based on process/business requirement) Rapport Building : Ability to communicate comfortably with the customer Telephone Etiquette : To speak appropriately using knowledge of Call Script, Process & Soft Skills Usage of systems : Knowledge of various systems required for the process Competencies and Specific Skills: Oral Competency : Range, Accuracy, Fluency, Interaction, Pronunciation. Attention to Detail : Ability to be alert & focused Empathy : To understand where/in which scenario to empathize with the customer

Assists in the management of the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the security/loss prevention or related professional area. OR 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area. CORE WORK ACTIVITIES Managing Security/Loss Prevention Operations Assists the Director of Engineering in administering fire prevention programs and emergency preparedness. Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process. Assists in the development of detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times. Complies with applicable federal, state and local law and safety regulations. Follows proper key control guidelines in loss prevention and in the property. Develops a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional. Incorporates into patrols, which encompass all areas of the propertys interior and exterior, an inspection tour of recording system. Follows Duty of Care process for the protection of guests and employees. Follows up on all unusual activities in and around the property that would impair the well being of guests and employees. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Implements action plans to monitor and control risk. Monitors all unusual activities in and around the property that would impair the well being of guests and employees. Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities. Oversees and guides the efforts of the Accident Prevention Committee. Oversees first aid program for guests and employees. Oversees the claims process and protects company assets by closely monitoring the General Liability and Workers Compensation cases. Ensuring Exceptional Customer Service Meet quality standards and customer expectations on a daily basis. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service. Provides services that are above and beyond for customer satisfaction and retention. Additional Responsibilities Analyzes information and evaluating results to choose the best solution and solve problems. Develops liaison with local law enforcement and emergency services. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. .

Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. ","responsibilities":" Atlassian is revolutionising the software development industry and helping teams all around the world like Nasa, Nike, Pixar and Tesla to advance humanity through the power of software & collaboration. We have over 200,000 customers worldwide, and the Enterprise Solutions Advocates help the largest of those accounts scale their investments in Atlassian. Our Solution Sales Executive team in APAC is now looking for an experienced solutions sales professional to lead our Jira Service Management sales efforts in India. Reporting to the Head of Solution Sales Executive- APAC , you will identify and close new business, drive revenue growth for the Jira Service Management solution, and work with other members in the Go-To-Market team to develop a long term relationship with our top enterprise customers across the India market. In this role, youll get to: Develop and execute a sales strategy to drive revenue growth for Jira Service Management in the India market. Define and implement a clear vision for your territory and plan/communicate regularly on funnel/account/territory status, resource requirements, challenges, and successes. Work with cross-functional teams, including Enterprise Advocate, Marketing, Customer Success, and Product, to ensure customer satisfaction and retention. Represent Jira Service Management at industry events and conferences. Provide accurate sales forecasts and reports to senior management team located in Australia. Work closely and openly with Atlassian partner management as well as directly with our partners who range from the worlds largest IT service providers to other sales and service firms of all shapes and sizes. Be the very first hire of the Solution Sales Executive team for Jira Service Management in India On your first day, well expect you to have: At least 15 years of experience in Sales, with a proven track record of achieving and exceeding sales targets in technology vendors Experience in the ITSM market and familiarity with any mainstream service management solutions is a must. Experience working with Indian customers, be able to work with local SI partners to respond to RFP/RFI. Comfortable of making independent decision driving Co-sell and GTM campaign with other Atlassian team and channel partners in the India market. Fluency in English is required. Certified in ITIL is a plus but not mandatory. ","qualifications":" Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit

SPL Infrastructure is looking for Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post-project evaluation and identifying successful and unsuccessful project elements.