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HCOO

Care Hospital

15 - 18 years

50 - 60 Lacs

Aurangabad

Posted:2 days ago| Platform:

Apply

Skills Required

Administration Customer satisfaction Management systems Project management Quality systems Hospital administration biomedical Operations Monitoring Quality management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position Title:

HCOO

Scope of Responsibility

Operations

India

Country

Department

General Administration Services

Position Level

Others:

Employment Status

Full Time

Work Location type

Unit

Reports to title:

Group CEO

Date Written/Revised

1 January 2022

Position Statement:

The objective of this role is to facilitate the use of best practices with the latest technologies in the hospital to achieve optimum service satisfaction from both internal/external customers.

Position Summary:

KEY RESPONSIBILITIES

Ensure a healthy profitability matrix through innovation cost optimization and revenue maximization measures and maintain a positive P&L
Developing and implementing standardized processes for administration.
Conducting inventory management of all branches and monitoring unit inventory utilization.
Organizing and conducting events and workshops.
Monitoring allocation of rooms/beds and their utilization.
Coordinating with HR Department on manpower requirements, utilization, welfare, training and discipline.
Developing and implementing policy and process manuals for administrative procedures.
Handling media and preparation of media reports.
Developing proposals for various donors.
Overseeing deployment of biomedical engineering equipments.
Creating a strong and empowered team at the hospitals to manage patient care.
Coordinating with the quality consultants in developing and documenting quality management systems in the form of manuals, system procedures, departmental procedures and work instructions.
Overseeing the day-to-day operations of all departments.
Ensuring hospitals operate efficiently and provide adequate medical care to patients.
Ensuring adequate and responsive fire-fighting and security arrangements.
Ensuring that revenues are generated as per targets projected and expenditure is controlled as per legitimate requirements and within the annual projections.
Maintaining all fixed and movable assets, their proper accounting and utilization.

KEY PERFORMANCE INDICATORS

High profitability and positive P&L
Ensuring patient satisfaction levels.
Overseeing bed occupancy and effective utilization.
Enhancing operational efficiency.
Monitoring internal customer satisfaction levels.
Ensuring compliance to quality systems.
Ensuring adherence to Standards Operating Procedures.

Required Qualifications

Preferred Behavior Skills

Please list specific qualifications/experience, knowledge, skills and abilities needed for this position:

MHM / MBBS
Ability to handle a team of functional and technical professionals
15-18 years of relevant experience in hospital administration.
. Project management and evaluation experience.

Communication skills
Observational, critical thinking and design thinking skills
Teamwork and people skills
Ability to take initiative
Ability to deal with emotionally charged and difficult situations
Resilience
Empathy

License/ Certificates

Years of related experience

15+

Years of management or supervisory experience

10+

Management or supervisory experience type

General Manager

Addl requirements (i.e. % of travel, etc.)

10% travel included

I have read and acknowledge receipt of the above Job description.

Name & Signature of Team Member Date

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