Read articles containing risk relevant information and capture information from like name, address, DOB of entity named as the perpetrator. Review names submitted by the client and compare them with those from the database and inform the client in case of a match. Perform research on the internet to find more details of the crime or perpetrator. Perform housekeeping to remove duplicate profiles Write short descriptions of the crime giving all relevant information Qualifications Graduate

Vuram Technology Solutions Pvt Ltd is looking for Senior Consultant - F&A Solution-EU GTP-REF65194Z to join our dynamic team and embark on a rewarding career journey Responsibilities:Lead project teams and manage client relationshipsDevelop and implement project plans, schedules, and budgetsProvide expert advice and guidance to clients on a wide range of strategic and operational issuesConduct research and analyze data to support decision-makingDevelop and deliver presentations to senior management and stakeholdersBuild and maintain strong relationships with clients and stakeholdersMentor and train junior consultantsStay up-to-date with the latest industry developments and trendsRequirements:Experience in consulting or a related fieldStrong analytical and problem-solving skillsExcellent communication and interpersonal skillsStrong leadership and mentorship skillsDemonstrated ability to deliver high-quality work under tight deadlines

Vuram Technology Solutions Pvt Ltd is looking for IT Hiring Generic to join our dynamic team and embark on a rewarding career journey Identify and recruit IT talent Conduct screening and interviews Coordinate with hiring managers Ensure timely onboarding of candidates

Diploma/Graduate Experience with 2 Years in same or related Preference for Domain specific certifications 2+ years experience with VMware 7 and above (VMware vSphere/vCenter - including vswitch settings) 2+ years experience with Windows Server , Active Directory 2 years experience on Azure Direct experience planning and executing on data Centre environment refreshes Must have skills : Active Directory (including Entra) Server Performance monitoring and tuning Server software install SAN Array config and connectivity Detailed diagrams such as DFD, rack elevations, etc VMware vSphere/vCenter (including vswitch settings) Automated Powershell DNS Azure IaaS Compliance/Audit experience Knowledge on : Intune MFT and SFTP - some knowledge KMS Radius and NPS NDES Responsibilities : Experience on Vmware 7 and above , Good level knowledge of PowerShell with focus on Windows Server, Azure AD, and Office 365 Implement Intune best practices and maintain the established environment Applied knowledge of ISO 27001 / SOC Controls Hands on experience with Citrix DaaS Developed backup strategies and implemented & maintained them Good level knowledge in Microsoft Intune and its best practices - including Policies, MDM, Application deployment, Autopilot Identity management with Microsoft Entra Entra - App Registrations & Enterprise Applications Entra - Conditional Access Policies Entra - MFA configuration Contribute to documentation by writing and updating existing documents and diagrams Rudimentary understanding of networking Information and Data Security principles ITIL Policies and procedures operations Firmly understand concepts of PKI Establish/maintain Azure App Registrations Should be expert in Server Hardware and OS troubleshooting with ability to resolve issues in the lowest possible time. Experience in handling Servers across multiple OS flavors. Knowledge of configuration and troubleshooting of Hardware RAID levels. Ability to handle escalations and manage environment single handily whenever required. Provide RCA for Technical issues. Experience in tracking server activity, performing upgrades of software, addressing technical problems. Ability to face various audits. Ability to prepare Technical SOPs and bring in improvements. Good Documentation Skills preferred. Knowledge of networking fundamentals. Established working knowledge of PowerShell Having a minimum of 2 - 4 years of Experience in Managing Physical and Virtual Servers in a large geographically dispersed environment typically 350+ Expectations : Accountable for ensuring SLA adherence with on time ticket acceptance and closures. Inventory Updates and EPO Compliance. Co-ordinating with L4 teams for quick resolution to long Pending issues. Experience in handling administering Windows Servers across multiple OS flavours. Experience on configuration and troubleshooting of Windows Clusters Experience on troubleshooting DHCP and DNS Services. Knowledge of networking fundamentals. Experience in tracking server activity, performing upgrades of software, addressing technical problems. Good Documentation Skills Excellent troubleshooting, debugging capabilities Additional information Rotational Shifts Mumbai (WFO) There will be no mobile policy on the operations floor Qualifications 1 to 3 Years of Experienced Graduate

1) Minimum qualification - University (Bachelor s) degree in accounting/commerce 2) Sound Accounting Knowledge 3) 5+ years in accounts payable 4) 2+ years of team handling experience 5) Good communication skills6) Good working knowledge of MS Excel 7) Prior experience in Corporate travel industry will be preferable 8) Prior experience of working in Protas/ tramada/ Central command / MOE/ SAP will be preferable Qualifications BCOM

Job Summary: Were seeking an experienced Information Security Auditor to join our team. As an Information Security Auditor, you will be responsible for managing audits across Information Technology, Human Resources, and Physical Security. You will assess the effectiveness of our controls, identify risks, and provide recommendations for improvement. Responsibilities: 1. Audit Planning: Plan, coordinate, and execute audits across IT, HR, and Physical Security across the enterprise. 2. Client Audits : Front end client information security audits across WNS locations. 3. Control Evaluation: Evaluate the effectiveness of existing controls, policies, and procedures. 4. Audit Reporting: Prepare and present audit reports to management, highlighting findings, risks, and recommendations. 5. Recommendations and Remediation: Provide recommendations for control improvements and work with stakeholders to implement remediation plans. 6. Compliance: Ensure audits are conducted in accordance with relevant laws, regulations, and industry standards (e.g., HIPAA, PCI-DSS, ISO 27001). Also lead the compliance activities across the enterprise including the annual SOC assessments. 7. Stakeholder Management: Collaborate with stakeholders across IT, HR, and Physical Security to ensure audit objectives are met. Requirements: 1. Education: Bachelors degree in Computer Science, Information Systems, or a related field. 2. Experience: 7-9 years of experience in information security auditing, IT audit, or a related field. 3. Certifications: CISA, CISM, CISSP, or equivalent certifications are preferable. 4. Technical Skills: - Strong knowledge of IT systems, networks, and infrastructure. - Familiarity with security frameworks and standards (e.g., NIST, ISO 27001). - Experience with audit tools and technologies (e.g., ACL, SQL). 5. Soft Skills: - Excellent communication and reporting skills. - Strong analytical and problem-solving skills. - Ability to work independently and as part of a team. Qualifications Degree + ISMS auditor

Job Description We are seeking a motivated Information Security and Risk Analyst to join our IT Security team. The ideal candidate will have a strong understanding of security principles, vulnerability management, and the ability to work with development and IT teams to mitigate and remediate security risks in applications and systems. This role will also provide support for security operations, audits, and security-related inquiries. Key Responsibilities: Security Vulnerability Management: Penetration Remediation: Support remediation efforts for vulnerabilities identified during application penetration testing. Vulnerability Mitigation: Collaborate with IT teams to resolve vulnerabilities and recommend compensating controls. Vulnerability Scanning: Establish and maintain vulnerability scanning across networks to identify security weaknesses. Security Reviews: Conduct security reviews of applications, systems, and infrastructure, ensuring adherence to best practices. Security Operations Audits: Security Audits: Assist with internal and external audits, including reviewing security controls. Security Policies: Support the review and maintenance of IT security policies, ensuring alignment with industry standards. File Monitoring UBA: Assist in managing file monitoring solutions and User Behavior Analytics (UBA) to detect and mitigate risks. File Encryption: Assist with managing and improving file encryption solutions across the organization. Collaboration Reporting: Cross-functional Collaboration: Work with IT and development teams to implement security measures. Security RFPs: Assist with answering security-related RFP questions, providing expertise on security requirements. Compensating Controls: Recommend compensating controls to address security gaps while minimizing risk. Security Best Practices Recommendations: Recommendations: Provide recommendations to improve security posture based on best practices and threat intelligence. Security Awareness: Promote security awareness across the organization to enhance overall security posture. Triage Incident Response: Alert Triage: Perform triage and analysis of security alerts to assess impact and determine appropriate actions. Incident Management: Assist in managing security incidents, including root cause analysis and threat mitigation. Required Skills Competencies: Core Values: Uphold values of Exceed to Service, Innovate to Generate, Trust to Succeed, Empowered to Achieve, Collaborate to Perform, Recognize to Reward, Play to Win. Collaboration: Ability to work independently or within a team and collaborate with various stakeholders. Communication: Strong written and verbal communication skills, able to explain complex security issues clearly. Time Management: Effectively prioritize and meet deadlines in a fast-paced environment. Analytical Thinking: Strong problem-solving skills and consultative approach to security challenges. Attention to Detail: Precision and accuracy in security reviews and audits. Calm Under Pressure: Ability to remain calm in high-pressure situations, proactively addressing security risks.Qualifications Educational Requirements: o Associate s degree in Cybersecurity, Information Technology, or a related field preferred. Certifications such as CISA, CISM, CISSP, Security+ are preferred. Experience Requirements: o

o Overall 6+ years of Experience including minimum 4 years of experience in Workato/similar automation tool o Design, implement, and manage integrations using Workato between Salesforce, Netsuite, and other internal/external systems o Ensure adherence to best practices and standards for integration architecture and data security o Collaborate with cross-functional teams to understand automation needs, and provide custom solutions that align with business objectives o Conduct regular maintenance, updates, and performance tuning of automation tools and systems, ensuring reliability and scalability o Experience developing business requirements o Knowledge on saving data frames, basic string functionso Strong problem-solving and troubleshooting skills Good to Have: o Good programming skills in Python, with a focus on scripting and automation o Write and maintain scripts in Python to automate various tasks, including data processing, system integrations, and workflow optimizations o Workato Automation Pro 1, 2 3 qualification o Knowledge of Agile methodologies Qualification: o Bachelor s degree in Computer Science, Information Technology, or related fields (BE, BTech, or MSc) o A minimum of 4-5 years of experience working with Workato for system integrations o Strong experience in integrating Salesforce and Netsuite using Workato or similar integration platforms o Proficient in REST APIs, SOAP services, and JSON data structures o Experience in integrating diverse systems and APIs for streamlined operations o Demonstrated ability to troubleshoot and optimize automated processes and integrations o Overall 80% knowledge on Workato, 20% on Python

Interfaces with users, internal departments, and vendors to identify their needs and establish software, and network requirements. Performs Product and Technical Support functions and provides routine support. Provides remote technical support, configuring and desktop PCs, laptops, peripherals, mobile devices, and software; software, connectivity, and other technical problems including documenting steps taken and status in service management tracking systems, following up with end users to ensure the issue has been resolved. Own, refine, and implement build processes for desktops, laptops, and mobile devices. Liaise with third-party vendors for hardware and application support, troubleshooting collaboratively. Provide effective and efficient support to our users while logging this information into FreshService Ticketing Tool. Ensure that Service Desk policies and procedures and best practices are implemented and adhered to, particularly our change, problem, and incident management procedures (based on the ITIL v4 standards). Ensure that all calls and issues are dealt with in a timely and efficient manner. Evaluate documented resolutions and analyse trends for ways to prevent future problems. Identify and learn appropriate software and hardware used and supported by the organisation. Escalate calls to the relevant work stream in a timely manner. Report all suspected information security incidents and breaches. Understand and adhere to all established CTM and IT policies, standards, and procedures, especially Information Security policies and operational procedures. Following the asset management procedure, ensure Assets are correctly logged and accurately maintained.

London Market expert. Having deep understanding of Syndicate accounting Reg Reporting and FP&A for LLyods of London. Team managing skills, SLA delivery and transformation exposure. Qualifications Minimum Finance Graduate

Vuram Technology Solutions Pvt Ltd is looking for Group Manager - Procurement Services to join our dynamic team and embark on a rewarding career journey Lead procurement strategy and execution Ensure supplier compliance and performance Negotiate contracts and terms Drive cost savings and efficiency

Should have experience in Investment operations. Manage Asset servicing roleSetup of Assets - Mutual funds, managing NAVs etcHands on Unit pricing function Asset Servicing experience. Key tasks like: Asset set up Income Batch Processing Checking overnight daily process MMF Reinvestment Working knowledge - Assets, Bonds, Equities, Derivatives Income and capital and corporate actions Data flows Should be able to retain knowledge and apply in future scenarios Asset set up Income Batch Processing Checking overnight daily process MMF Reinvestment Unit Pricing Pricing Qualifications Minimum Finance Graduate

Job Description Well versed in Lean Six Sigma Methodology, leading improvement projects, Business Process Re-engineering, Data and Analytics, New Technology, Target Operating Model redesign, Intelligent Automation, AI NLP Client Facing role, A Lean Six Sigma Black Belt possesses a thorough understanding of all aspects within the phases of D-M-A-I-C. Insurance Background, Change management, project management, with strong digital consulting experience, ability to work with cross functional capability teamsExposure to Design Thinking (with elements such as Customer Journey Mapping, EDIPT methodology, Persona creation and customer interviews, co-creation facilitation, rapid prototyping, Mural software etc)Highly creative, analytical and solution driven individuals with experience in Insurance/Healthcare and technology to build innovative products and solutions to address the needs in Insurance/HealthcareStrong exposure to digital transformation embedded with Intelligent AutomationShould possess excellent data analysis skills. Excellent knowledge of Excel, Word, Power point Minitab. Should have hands on experience in usage of Quality methodologies and techniques.The Black Belt shall function as a change agent in the relevant business area and shall be responsible for Driving quality deployment in the vertical Driving customer/Business metric Impact Projects Driving Six Sigma and Lean Deployment Driving QNS for the aligned area Contribute and present in client/customer reviews/meetingsParticipate in management reviews Driving Continuous Improvement projects Initiate and best practice sharing across the team Driving people development by aligning to the Quality DNA program Driving culture of data based decision making Adherence and completion of WNS Quality Role Roadmap requirements.- Help build and capture new market opportunities in Insurance/Healthcare through product developments or partnerships while ensuring strategic value to the business - Managing all aspects of the projects - identifying, solutioning, developing and execution and ensuring the successful achievement of timelines and budgets - Creating various approaches, negotiating and fostering relationships with internal and external partners - Developing new business approaches and technologies across departments and clients - Create business cases, make recommendations regarding benefits, financials, risks, contractual requirements and the long-term sustainability of initiatives - Complex change management through collaborating and influencingQualifications Graduate Lean Six Sigma

Job Description All migrations / transitions at WNS is supported by a central transitions team. The principle role of this team is to manage, own and act as a custodian for all transitions that take place across the length and breadth of the organization for all geographies. Transitions commence once a new project has been signed-off and ends when all processes of that project have gone live, stabilized and all client deliverables, goals and metrics have been achieved. Additionally, this team is also responsible for creating customized solutions and pricing for RFP and deal pursuits. Key responsibilities: Lead large/multiple transitions of clients processes Thorough project planning and reporting to clients, internal stakeholders and transition leaders Thorough and proactive project review - Risk, Issue, escalation and milestone management Identify areas for efficiency improvement and implementing the same Build close rapport with key internal stakeholders and clients Manage project escalations and conflicts in projects Mentor and coach direct reports to aid in their development Strong focus on positive transition outcomes: Project Financials (people, technology, infrastructure, etc.) - balance risks with speed of execution Customer Experience - understand client needs, wants and expectations and manage them effectively Metrics Delivery - Setup metric deliverables and reporting effectively to ensure visibility and achievement of goals from day 1 of go-live Required to lead multiple initiatives / projects concurrently (where applicable) Compliance and continuous improvement to the WNS Transition Methodology Design transition solution for new opportunities (RFI/RFP) Respond to RFI/ RFPs along with the solutions team Able to take on additional responsibilities in the transition function (e.g. capability building) Qualifications and skills: Excellent project management skills applied to wide range and number of project types, complexities, domains and geographies Self-starter, independent, initiator, strong organizational, presentation, interpersonal and consultative skills is a must Strong CRM skills Deep understanding of the different aspects of BPO business - QA, MIS, SLA, Base-lining, etc. PMP or other project management certification is a plus Knowledge and/or experience or certifications in Six Sigma or Green belt / black belt is a plus Supplemental: Maintaining an established work schedule and strong work ethic Very strong analytical, planning, organizational, and time management skills Strong research skills including gathering and analyzing data from multiple sources Effective reporting and documentation skills Ability to maintain discretion and confidentiality Working in a cross-functional team and environment Financial acumen Interpreting and applying rules, regulations, policies, and procedures Technology and system orientation Effectively using interpersonal and communications skills including tact and diplomacy to network with entire organization and get things done by building bridges Effectively using organizational and planning skills with attention to detail and follow through Competencies/ Skill set: BFSI domain experience is a must Demonstrated hands on experience in driving in successfully leading large multi-dimensional transitions At least 10 years of intense customer facing roles Managed / liaised with IT Projects teams to deliver the technology and enabling tool as part of transition project deliverable Work Location : Chennai, Gurgaon, Pune or Bangalore Hybrid working - 3 days a week, however basis need should be flexible with 100% WFOQualifications B.Sc

Job Description REQUIRED QUALIFICATIONS SKILLS (Multiple Positions) Job Description: 3 to 12 + Years of experience in RPA, Minimum 3+ Years of experience in Power Automate Develop, design, and deploy automation solutions using Power Automate Desktop (PAD) and Power Automate Cloud Flow Execute UI automation tasks to streamline business processes Perform web automation tasks, including data extraction, form filling, and web scraping Integrate PAD with various external systems and applications, ensuring seamless data flow and process automation Implement automation solutions for Excel, PDF Utilize Power Automate Cloud, AI Builder, and other Power Platform components to enhance automation capabilities Collaborate with clients and stakeholders to understand their needs and provide tailored automation solutions Troubleshoot and maintain existing automation solutions to ensure they run efficiently Experience in consulting, business process or software development, consulting and designing solutions, processes, automations, and applications on Power Automate Desktop Bachelor s degree in computer science, Computer Engineering or related program. Excellent communication skills, both written and verbal Be willing to accept an expanded role and more responsibility as the company grows. OTHER PREFERRED SKILLS Previous leadership role in an IT focused consulting services company RESPONSIBILITIES Develop large-scale solutions using Power Automate Desktop technology stack. Create excellent solution architecture document with deep technical details. Work closely with business in identifying solution requirements and key case studies / scenarios. Conduct review / audit and create report. Lead implementation of the solution from establishing project requirements and goals to go-live . Participate in some of the pre-sale activities: Communicate directly to potential customers if needed. Develop suggestions for implementation and design. Help prepare solution architecture for RFP. Meet with customer representatives if needed. Oversee client discovery workshops, requirements gathering, training for end users administrators, plus development of conceptual design and architecture. Create and follow personal education plan in the technology stack and solution architecture. Promote the Power Automate Desktop to internal and external audience, work with internal groups to develop sales and marketing assets. Work in an agile environment and lead technical team throughout all agile ceremonies. Serve Lead our client s team to effectively use the Power Automate DesktopQualifications BE/ Btech , MCA

Develop a good understanding of our solutions and value proposition relevant to your assigned sector-function territory Research accounts and identify decision makers within targeted leads to begin prospecting Source new sales opportunities (qualified meetings) through outbound cold calls and email campaigns Leverage TSC s solutions, collateral and credentials to open conversations with targeted companies and engage meaningfully as the first point of contact with clients Provide necessary information on our solution and help convert the lead into a prospect Route qualified opportunities to the appropriate sales personnel for further development and closure Maintain and expand your database of prospects within your assigned territory on a continuous basis Adhere to GDPR as well as other prevailing company policies and procedures while delivering your responsibilitiesIdeal Candidate Must- have keen interest in selling; dynamic and energetic as well as perseverant (as sometimes, one needs to establish contact with a single person over multiple mediums at least 10 times to get a response) Fluent in written and oral communication; comfortable on calls with prospects (C-level, C minus 1 and 2 levels) and articulate Good at researching information from the internet and various databases Meticulous and well-organised (will be handling large amounts of data) Self-starters who desire to work in a fast paced, challenging environment where you need to push yourself Good at understanding the basics of business in a given industry vertical Open to working in the UK timezone (2PM IST to 11PM IST) Mature individual with a professional work ethic, and high degree of ownership and accountability

Vuram Technology Solutions Pvt Ltd is looking for Senior Associate - Operations to join our dynamic team and embark on a rewarding career journey Oversee daily operations, ensuring efficient and effective workflow across teams Monitor performance metrics and identify areas for improvement in operational processes Collaborate with cross-functional teams to implement process improvements and optimize resources Provide leadership and support to junior associates, fostering a collaborative work environment Ensure compliance with company policies, procedures, and regulatory requirements in all operational activities

Lead and manage the Transaction Quality team for banking accounts Ensure adherence to regulatory requirements and industry standards in transaction processingSupervise a team of transaction quality analysts, providing guidance, coaching, and mentoringFoster a culture of accountability, professionalism, and continuous improvement within the team Develop and implement quality assurance policies, procedures, and standards for banking transaction sConduct regular audits and reviews to assess the accuracy and compliance of transaction processing Establish key performance indicators and metrics to measure transaction quality and efficiencyMonitor team performance against set benchmarks and take corrective actions as needed

Job Description Quality Manager oversees quality assurance processes and ensure compliance with industry standards and regulations. The ideal candidate will develop, implement, and maintain quality control systems to enhance product reliability and customer satisfaction. Spearhead Continuous Improvement Process. Key Responsibilities: Develop and enforce quality control policies and procedures. Monitor and analyze quality performance metrics. Conduct audits, inspections, and risk assessments. Ensure compliance with regulatory and industry standards. Investigate quality issues and implement corrective actions. Collaborate with Operations and other department to enhance quality.Qualifications 1. Educational Background Bachelor s Degree: o Engineering (Mechanical, Industrial, Electrical) Business Administration Manufacturing Quality Assurance or other related fields 2. Work Experience Relevant Q

#Good communication skills & experience in Trade services domain and working experience in LC Issuance. #Guarantees (or)Doc check Perform Quality Audits # QC as per defined SLA / internal targets #Conduct RCA & team huddle QA is responsible for giving Feedback to Agents based on the errors identified. #Closely monitor the agents and extend support if they come up with any query while processing transactions. #Report Process Accuracy / metrics Participate in QC Calibration exercise along with onshore/offshore Subject Matter Experts (SMEs) Qualifications **This is an example for reference, kindly edit basis role requirement** Any Grad / Post Grad

Job Description Over 2 years of experience as a process trainer for a cash management process, preferably from CAAS. Knowledge of collections, cash allocation, reconciliation process, products would be added advantage. Be ready to learn the process, get trained and certified yourself and become the certified trainer for the account. To be able to manage basic stuffs in the classroom and OJTs, drive call simulations, knowledge assessments and retentions activities. Driving BAU practices, conducting regular assessments, drive process updates completions, drive process accuracy by liaison with operations and quality team. Drive soft skills training. Training logistics with facility, WFM, Ops and all other functions. Should be knowledgeable on the business/process in customer experience area. Should have excellent communication skills and be able to interact with internal stakeholders and clients. Should have analytical ability and ability to understand the business impact of nos. Should be able to manage multiple teams and multiple location by providing KPI and driving it. In depth understanding of training metrics and impact to business metric. In depth understanding of TNI/ TNA process and ability to make recommendations for process improvements. Be well versed in analysing data and suggesting measures towards improving revenue generation for the function. Maintain vertical hygiene and compliances by ensuring reports, data and documents are in place Promote standardization by creating SOPs across training - Standardization. Promote behavioural training programs and promote the programs in order to ensure maximum participation. Work with the Vertical leads in providing inputs on development areas for projects initiated. Provide real time support to teams working on projects.Qualifications Cash Allocation experience is preferred. Exceptional attention to detail is required. Experienced with Microsoft Excel. Effective written and oral communication skills Highly motivated self-starter with

Job Description Job Title: Deputy Manager, Training - Google Ads LOB (US Shift)About the Role: We are seeking a highly motivated and experienced Deputy Manager of Training to lead our Google Ads training program specifically for the US shift. This role is critical in ensuring our teams are equipped with the knowledge and skills necessary to excel in the dynamic world of online advertising. The ideal candidate will possess a strong understanding of Google Ads, excellent people management skills, data analytics capabilities, and experience in managing both internal and external clients. Responsibilities: People Management: Lead, mentor, and develop a team of trainers, fostering a positive and collaborative work. environment. Conduct performance reviews, provide constructive feedback, and identify training needs for the training team. Manage team schedules and ensure adequate coverage for training sessions. . Resolve team conflicts and escalate issues as needed. Drive team engagement and motivation. Training Program Development and Delivery: Design, develop, and deliver engaging and effective training programs on Google Ads for various audiences, including new hires, existing team members, and potentially external clients. Continuously update training materials to reflect the latest Google Ads features, best practices, and industry trends. Utilize a variety of training methodologies, including online learning, in-person workshops, and on-the-job training. Evaluate the effectiveness of training programs and make necessary adjustments to improve1 learning outcomes. Collaborate with subject matter experts to ensure training content is accurate and relevant. Data Analytics: Track and analyze training metrics to measure the impact of training programs on team performance. Identify areas for improvement in training content and delivery based on data analysis. Prepare reports on training effectiveness and present findings to management. Use data to inform decisions about future training initiatives. Client Management (Internal External): Effectively communicate with internal stakeholders (e.g., team leads, managers) to understand their training needs and provide updates on training progress. Build and maintain strong relationships with internal clients. Manage expectations and ensure client satisfaction with training programs. Potentially interact with external clients to provide training or support as needed. This may involve tailoring training content to specific client needs. Other Responsibilities: Stay up-to-date on the latest Google Ads features, best practices, and industry trends. Contribute to the development of training resources and knowledge sharing initiatives. Participate in team meetings and contribute to the overall success of the training department.Qualifications Qualifications:1. Bachelors degree in a related field preferred.2. Proven experience (bare minimum 2 years in training and development, preferably in the digital marketing industry.3. Strong understanding of Google Ads and o

Job Description We are looking for an experienced Training and Development Manager to devise our organizational training strategy, oversee its implementation and assess its outcomes. You will identify training and developmental needs and drive suitable training initiatives that build loyalty to the firm. Training Managers work across many departments to get employees up to speed in both their specific vertical, and the overall needs of the company. Training Managers often have backgrounds in business, leadership, human resources, development, and education. Responsibilities : Identifying and assessing future and current training needs. Drawing an overall or individualized training and development plan. Deploying a wide variety of training methods. Responsible for Training delivery for new hires, refreshers and any ad hoc training requests. Monitor and evaluate training program s effectiveness, success and ROI periodically and report on them. Provide opportunities for ongoing development. Drive individual goals including but not limited to training certifications for trainers, deadlines for training remediation s and all other relevant metrics. Strategically manage the workload and workflows for the training team and set up the right organizational structures to support all lines of business and workflows. Proactively communicate with Client on daily operational matters relating to training. Partner with operational teams to ensure that refresher training needs are identified and delivered. Proactively suggest improvements to those processes and closely collaborate and provide feedback on new launches or process changes with a potential impact to training.Qualifications Trade Finance Experience of at least 7-8 years is must Experience into LC, Guarantees, Doc Check Domain Good with Microsoft Office Strong with MIS reporting Strong analytical and operations management skills client focu

Job Description We are looking for an experienced Trainer to devise our organizational training strategy, oversee its implementation and assess its outcomes. You will identify training and developmental needs and drive suitable training initiatives that build loyalty to the firm. Training Content Development Training Delivery (Culture, Domain Related Content, Customer Centricity, Specifics of Internal and external stake holder management, Initiative-taking approach and Following escalation matrix) Conducting Training Need Analysis Conducting Monthly PKTs Conducting New Hire and Refresher Sessions with an aim to enhance the knowledge and skills of the staff aiming at reducing the learning curve Recording exceptions pertaining to Clients and Segments Managing the Update Management Tracker and Recording the errors with corrective and preventive actions Work on RCAs for errors and coach the staffs. Conduct dip stick checks via audits and coach staff members regularly. Analyzing the process, proposing effective controls to avoid any financial and reputational impactQualifications Candidate with 8+ years of experience with exceptional communication and banking customer handling skills. Should have knowledge of Letter of Guarantees and Letter of Credit along with exposure on interaction with end cus

Job Description Objectives of this Role Develop strategic plan for optimized productivity Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes Adhere to company standards for excellence and quality Seek out opportunities for expansion and growth by developing new business relationships Provide guidance and feedback to help others strengthen specific knowledge/skill areas Responsibilities Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share Maintain project timelines to ensure tasks are accomplished effectively Develop, implement, and maintain budgetary and resource allocation plans Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values Resolve internal staff conflicts efficiently to the mutual benefit of all involved Required skills and qualifications Proven success in a managerial role Strong decision-making ability Excellent communication, collaboration, and delegation skills Proven ability to develop and achieve financial plans Ability to motivate and lead employees, and hold them accountable Strong working knowledge of operational procedures Preferred skills and qualifications Bachelor s degree (or equivalent) in business management or related field Experience in conducting performance evaluations Working knowledge of human-resources processesQualifications Graduate. Preferably MBA

Accountable for New Hire training, Nesting, Performance during 30-60-90 days period and overall knowledge management during BAU Take direction from training lead and execute deliverables Design process training plans with inputs from client SMEs Assess the effectiveness of training material to be deployed for the KS program including the SOPs, Participant and Facilitator Guides, Learning Check Points, etc Set-up daily/weekly huddles with trainees to track progress and resolve any issues Participate in periodic transition update calls set-up by Project Managers for internal stakeholders and provide detailed updates on progress of training batches Conduct audits, calibration with QAs & Training Need Assessment (TNA) for employees in BAU Operations Develop training interventions (BTB) based on TNA for existing employees Conduct certification programs & other developmental workshops for auxiliary trainers Review and revise the standard operating procedures periodically or as agreed with the client Ensure robust update management process is deployed and followed Ensure adherence to the training governance mechanism as outlined in Training Standard Document (TSD) Preparing, publishing and maintaining various training reports and dashboards Client reviews and interactions, providing regular update on business reviews calls Qualifications Graduate with minimum 4+ experiance of training with total experience of 9+ years in Finance and accounting . Real estate accounting will be preferred

Job Description Experience Required: Minimum 5 years of experience in software development, testing with web development. Proven experience in handling projects with SDLC knowledge. Experience in database development designing, application and deployment. Exposer to microservices preferred. Experience in RPA development and deployment required. Hands-on experience in Python/AI/ML projects with experience in web scraping, IDP, email orchestration, report generation, analytics based dashboard etc. preferred. Ability to create quick POC/POB/BRD. Technical Skills: Programming Languages: Python, .NET, JavaScript, Java, SQL Web Development: HTML, CSS, Django, Flask, ASP.NET Core, React, Angular RPA: UiPath, Power Automate Database: MS SQL, Oracle, SQLite, AWS, MS Access, MySQL Software: VS Code, PyCharm, Node.js, Visual Studio Source Control: Git, GitHub, TFS, SVN Cloud: AWS, Azure APIs and Libraries: REST, GraphQL, Matplotlib, Beautiful Soup, Scrapy, Selenium, Pandas, NumPy, Openpyxl, TensorFlow, NLP, Tesseract OCR Qualifications and Soft Skills: Good communication skills, teamwork, and ability to handle projects individually. Work as an individual contributor or as part of a team as required. Strong problem-solving abilities. Effective time management and organizational skills.Qualifications Minimum Education required B.Tech from government recognized university.

Delivery of L1 and L2 application support services to DUAL users to agreed Service Level Agreements. Managing your daily workload to ensure DUAL users receive the best possible service, always being aware of SLA s and issues impacting live services. Liaising with 3rd party support companies and individuals (onshore and offshore) to resolve system issues and deliveries. Escalating issues to the Support Team Leader when in danger of failing agreed service levels and Business expectations. Examine complex problems, working with IS resources to determine root-cause application issues, identify the severity/impact, and propose fixes. Own major issues from initial report to resolution, communicating with customers regularly regarding issue status. Creating Knowledge Articles to capture process knowledge and best practices. Qualifications Graduate with Computers - B.Sc. (Computer Science) / BCA

As a CRM Level 4 (L4) Support Specialist, you will be responsible for providing advanced technical support and troubleshooting expertise for our Customer Relationship Management (CRM) system, with a focus on Microsoft Dynamics 365 applications You will work closely with internal teams, vendors, and customers to diagnose and resolve intricate technical challenges, ensuring the stability, performance, and optimal functioning of Dynamics 365 environments Provide advanced technical support and troubleshooting for the CRM platform, addressing complex issues and ensuring timely resolution Investigate and diagnose escalated technical issues related to CRM functionality, integrations, and performance Serve as the primary point of contact for L4 support escalations, ensuring proper prioritization and resolution of CRM-related incidents Act as a point of escalation for unresolved issues from L1, L2, and L3 support teams Collaborate with internal teams, including developers, system administrators, and business analysts, to resolve technical issues and implement effective solutions Utilize advanced diagnostic tools, methodologies, and scripting techniques to identify root causes and implement effective solutions in a timely manner Monitor and manage the CRM support queue, triaging incoming tickets, and resolving issues within established service level agreements (SLAs) Document all support activities, including troubleshooting steps, resolutions, and workarounds, in the incident tracking system Conduct comprehensive analysis of recurring incidents, service outages, and system failures to identify underlying patterns and trends Identify recurring technical issues and root causes, and work with relevant teams to implement permanent fixes and process improvements Propose and implement preventive measures, proactive monitoring solutions, and long-term optimizations to enhance system reliability and resilience Drive initiatives to enhance service delivery, reduce response times, and increase customer satisfaction Proactively identify opportunities for process improvements, automation, and optimization in support workflows, tools, and methodologies Develop and maintain technical documentation, troubleshooting guides, best practices, and knowledge base articles Conduct training sessions and workshops for end users, administrators, and technical stakeholders on complex system configurations, customizations, and integrations Share expertise and insights with the support team through training sessions, workshops, and mentoring activities to enhance overall competency and efficiency Identify product issues on Microsoft Dynamics and liaise with the MS Dynamics product support team for issue resolution, patch deployments, and platform upgrades Qualifications Ms Dynamic CRM. Knowledge in JIRA and Fresh Sevice. Skills with Ms Power platform and integration.

Develop, publish, and schedule Power BI reports and dashboards to meet business requirements. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Perform data analysis and create data models to support reporting needs. Ensure data accuracy and consistency across all reports and dashboards. Optimize Power BI solutions for performance and scalability. Mentor team members to support to end-users on Power BI tools and functionalities. Stay updated with the latest Power BI features and best practices. Required skills and Experience: Proven experience as a Power BI Analyst or in a similar role. Strong proficiency in Power BI, including DAX and Power Query. Experience with data warehousing and ETL processes Hands-on experience on Python programming language and knowledge of data science / machine learning libraries like scikit-learn, XGboost, pandas, matplotlib, etc Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Preferred Qualifications: Experience in AI /GEN AI and working on LLM s will be a plus Knowledge of SQL and database management. Familiarity with cloud platforms (e.g., Azure, AWS). Qualifications Bachelor s degree in computer science, Information Systems, or a related field.

Job Description Oracle Cloud Administrator (OCI) and Oracle Integration Cloud (OICS) Solution Architect, Having 10+ years of strong expertise in Oracle technology with 6+ years as OICS solution architecture and OCI administration. OCI certification is must. Any other Oracle technology certification will be added advantage. Experience working on Oracle Integration Cloud service connecting applications like Salesforce, Success Factor, EPM, OAC using connectors / API Design integration architecture for cloud to cloud, cloud to on premise systems. PaaS provisioning and estimation of data transfer between SaaS , PaaS and external systems. Experience on all Oracle services to suggest suitable options. Knowledge of pre built adapters for Oracle Fusion Knowledge of other ERP platforms will be added advantage Experience on complete OCI Administration on strong understanding of Tenancy , VCN, Compartments, Network Layers, handling firewalls, subnet, storage options, FSS, Block Volume, Object storage. OCI infra-administration (Install, configure, migrations, tuning, patching, administration monitoring). Hands on experience in writing and modifying Terraform scripts for application deployments on OCI and for managing OCI Infrastructure. Hands on experience performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required and ensure high availability of infrastructure. Experience in Application of OS patches and upgrades on a regular basis and upgrade administrative tools and utilities. Configure/add new services as necessary. Experience on Handling OS related or Application related security vulnerabilities is an added advantage. Hands on Experience with provisioning storage, compute nodes, network. and understanding requirements for the same. Understanding and hands on experience of HA architecture, DR setup in an OCI environment. Effective collaboration with infrastructure teams, application development teams, 3rd party product support teams.Qualifications Bachelors Degree in Engineering would be preferable

Candidate should have good communication skill, Should be good at customer services Should have a typing speed of minimum 30 WPM, Should be flexible with WO and shifts Experience in webchat will be preferred, Should be a multitasker, should be a team player and should have a knowledge of MS office Qualifications Graduate

Proficiency in Advance Excel, VBA, Python, RPA, C, JavaScript, HTML, CSS, MS Access, and SQL .Experience in oops Object Oriented Programming, SOLID Principles, and Design Pattern. Experience in tools like Power BI for frontend and backend development. Proficiency in data visualization. Should have Team Management experience. Actively engage in resolving bugs and delivering new features, ensuring high quality technical solutions. Support engineering and product teams in maintaining technical excellence, reliability, and user friendly interfaces. Estimate project efforts, identify risks, and effectively manage project schedules to meet deadlines. Collaborate with developers and stakeholders to understand user requirements, ensuring visually consistent design language across reports and automations. Create BRD and process flows, ensuring that they are both visually appealing and highly functional. Style Guide Development Establish and maintain comprehensive documentation to standardize design elements, ensuring a unified visual identity and user experience across diverse reports. Conduct usability testing on interfaces to gather feedback, identify pain points, and iterate on designs, ultimately contributing to the continuous improvement of the user interface and experience. Collaboration skills with developers. AddonSpecialized UI UX Design Courses or Certifications GEN AI Certification Qualifications Should be Graduate. Effective communication for collaborating with diverse teams, empathy to understand user needs, and the ability to present design concepts. Collaboration, adaptability,

Lead and manage the Transaction Quality team for banking accounts Ensure adherence to regulatory requirements and industry standards in transaction processing Supervise a team of transaction quality analysts, providing guidance, coaching, and mentoring Foster a culture of accountability, professionalism, and continuous improvement within the team Develop and implement quality assurance policies, procedures, and standards for banking transactions Conduct regular audits and reviews to assess the accuracy and compliance of transaction processing Establish key performance indicators and metrics to measure transaction quality and efficiency Monitor team performance against set benchmarks and take corrective actions as needed Qualifications Bachelor s Degree

The Lead Scrum Master guides Agile teams in adopting Agile frameworks, fostering collaboration, and ensuring successful delivery of high-value initiatives. This role involves mentoring Scrum Masters, removing impediments, and promoting continuous improvement. The Lead Scrum Master works closely with Product Owners, development teams, and leadership to optimize Agile practices and align them with business goals Key ResponsibilitiesAgile Leadership & Coaching - Mentor Scrum Masters across teams, ensuring Agile best practices Scrum Execution - Facilitate Scrum ceremonies and support backlog refinement Impediment Resolution - Identify and remove blockers while escalating issues as needed Stakeholder Engagement - Collaborate with Product Owners, teams, and leadership for alignment Agile Maturity & Improvement - Assess and enhance Agile maturity and team efficiency Metrics & Reporting - Track and analyze Agile metrics for insights and decision-making Scaling Agile - Support Agile transformations using SAFe, LeSS, or [email protected] & Dependency Management - Identify and coordinate cross-team dependencies Training & Development - Conduct Agile training, workshops, and coaching Governance & Documentation - Establish governance frameworks and manage project documentation Stakeholder Management - Engage with technical and business stakeholders for alignment Strategic & Operational Execution - Problem-solving, time management, forecasting, and delegation RequirementsProven experience in managing Data Engineering & Business Intelligence projects Strong understanding of SDLC (Agile & Waterfall) Hands-on experience in requirements gathering, scope documents, and HLD/LLD creation Proven ability to set up project governance and manage risks Strong stakeholder management, problem-solving, and strategic thinking skills Excellent communication, decision-making, and leadership abilities Qualifications Role : Guide Agile teams in adopting frameworks, fostering collaboration, and ensuring successful delivery of high-value initiatives. Responsibilities : Agile Leadership & Coaching : Mentor Scrum Masters, ensure Agile best practices. Scrum Execution : Facilitate Scrum ceremonies and support backlog refinement. Impediment Resolution : Identify and remove blockers, escalate issues as needed. Stakeholder Engagement : Collaborate with Product Owners, teams, and leadership for alignment. Agile Maturity & Improvement : Enhance Agile maturity and team efficiency. Metrics & Reporting : Track and analyze Agile metrics for decision-making. Scaling Agile : Support Agile transformations using SAFe, LeSS, or Scrum@Scale. Risk & Dependency Management : Identify and manage cross-team dependencies. Training & Development : Conduct Agile training and workshops. Governance & Documentation : Establish governance frameworks and manage project documentation. Strategic & Operational Execution : Problem-solving, time management, forecasting, and delegation. Requirements: Experience : Proven experience in managing Data Engineering & Business Intelligence projects. SDLC Knowledge : Strong understanding of Agile & Waterfall. Technical Skills : Requirements gathering, scope documents, HLD/LLD creation. Ability to set up project governance and manage risks. Stakeholder Management : Strong problem-solving, strategic thinking, and leadership skills. Communication : Excellent decision-making and communication abilities.

Job Summary: We are looking for a highly skilled and experienced Senior Software Engineer to join our dynamic development team. The ideal candidate will have 7-8 years of hands-on experience with the latest Microsoft technology stack, including expertise in AI, Azure, API development, and SQL Server. As a Senior Software Engineer, you will play a key role in designing, developing, and deploying high-performance software solutions that leverage cutting-edge technologies to meet our business objectives. Key Responsibilities: Software Development & Architecture: Design, develop, and maintain robust, scalable, and secure software applications using Microsoft technologies, including .NET Core, C#, ASP.NET Core, and modern front-end frameworks (e.g., Angular, React). AI and Machine Learning Integration: Implement AI and machine learning models and integrate them into applications to improve business processes and user experiences. Azure Development & Cloud Solutions: Design, implement, and deploy cloud-based solutions using Microsoft Azure services, including Azure Functions, Azure App Services, Azure Storage, and Azure SQL Databases. Ensure applications are optimized for scalability, security, and performance in the cloud. API Development & Integration: Build, maintain, and optimize RESTful APIs and services, ensuring smooth integration with both internal and third-party systems. Collaborate with cross-functional teams to develop solutions that align with business requirements. Database Design & Optimization: Work with SQL Server databases to design and optimize database structures and queries, ensuring high performance, security, and data integrity. Code Quality & Best Practices: Maintain high standards of code quality by applying SOLID principles, design patterns, and best practices. Conduct code reviews and mentor junior developers to foster team growth. Collaboration & Agile Methodologies: Collaborate with cross-functional teams in an agile development environment to deliver projects on time and within scope. Participate in sprint planning, stand-ups, retrospectives, and other agile ceremonies. Troubleshooting & Support: Provide ongoing support for deployed applications, addressing performance issues, bugs, and enhancements. Identify, troubleshoot, and resolve technical challenges in the development and production environments. Required Skills & Qualifications: Experience: o 7-8 years of experience in software development with a strong focus on the Microsoft technology stack. o Proven expertise in .NET Core, C#, ASP.NET. Core, MVC, React or Angular and related frameworks. o Solid understanding of AI/ML concepts and experience with integrating AI solutions into applications. o Hands-on experience with Microsoft Azure services and cloud architecture. o Strong experience with API development (RESTful APIs) and integrating APIs with various systems.o Extensive experience with SQL Server (design, optimization, and querying). o Strong understanding of modern software development methodologies (Agile, Scrum). Technical Expertise: o Deep knowledge of cloud computing concepts, CI/CD pipelines, DevOps practices. o Experience with Azure DevOps, Azure Cognitive Services, and related Azure tools. o Familiarity with containerization technologies such as Docker and Kubernetes is a plus. o Experience with version control tools, such as Git. Qualifications Bachelors or Master s degree in Computer Science, Software Engineering, or a related field. Certifications in Microsoft technologies (e.g., Azure Developer Associate) are a plus. Experience with frontend technologies (JavaScript, TypeScript, React, Angular) is beneficial.

Manage and maintain on-premises Microsoft Exchange environments. Perform installation, configuration, and upgrades of Exchange servers and related components and troubleshooting. Manage and maintain a complex Office 365 tenant, including core services like Exchange Online, SharePoint Online, Teams, OneDrive for Business. Deep understanding of Office 365 architecture, services, and administration tools. Provide expert-level technical support and troubleshooting for complex Office 365 issues. Lead and participate in Office 365 projects, including migrations, upgrades, and new service implementations. Develop project plans, timelines, and budgets Manage and configure Intune policies for mobile devices to ensure secure access to email and other corporate data. Troubleshoot Microsoft Intune-related issues affecting email access on mobile devices. Configure and maintain the Cisco Email Security Gateway to protect against spam, malware, and other email-borne threats. Monitor gateway performance and analyze logs to identify and mitigate security risks. Manage and maintain the Veritas Email Archive system to ensure compliance with regulatory requirements and internal policies. Configure archiving policies, perform data restorations, and troubleshoot archiving issues. Advanced Troubleshooting and Problem Resolution: Diagnose and resolve complex messaging problems, including mail flow issues, connectivity problems, and performance bottlenecks. Ensure high availability and disaster recovery for messaging services. Security and Compliance: Implement and maintain security policies and procedures to protect messaging data. Ensure compliance with industry regulations and internal security standards. Conduct security audits and vulnerability assessments. Collaboration and Communication: Work effectively with other IT team members to support overall infrastructure and applications.Provide technical guidance and mentorship to junior team members Qualifications Any Graduate 100% Work from Office only Rotational shifts (24 X7) including Night Shifts Current office location is Vikhroli however team will move to Thane sometime in Mar Apr 25

To handle RTR Global operations. Prior team Handling experience is mandate Key Accountabilities:- Responsible for end to end RTR(Posting Journal Entries/Month End Reporting/ Balacesheet Recon, Fixed Asset, JVA accounting ) Ability to work and perform in pressure- Need to ensure that daily productivity are met- Should perform all activities with the SLA- Team player- Internal and External Stake Holders Management Process Improvements Accounting Knowledge To achieve all the key Performance Indicators as set by the Team manager To function as per ISO 9001: 2000 procedures To be willing to work in UK Shift (1:30pm to 10:30pm) Adhere to reasonable operational requests from the management To attend all meetings and trainings as per requirements- Good knowledge of accounting Team management - Able to handle a team of 25-30 Team Members. Internal and External Stake Holders Management Qualifications BCOM/MCOM/MBA/CA Only

Key Responsibilities: Maintain and update the fixed asset register with acquisitions, transfers, and disposals Process capitalization and depreciation entries in accordance with company policies and accounting standards Reconcile fixed asset accounts and investigate discrepancies Ensure compliance with GAAP/IFRS and company policies for asset management Assist in month-end and year-end closing activities related to fixed assets Collaborate with internal teams for asset verification and audits Prepare and analyze fixed asset reports for financial planning and decision-making Support statutory audits by providing necessary fixed asset documentation Identify and recommend process improvements in asset management Knowledge of accounting principles, Journal entries and Reconciliations. Highlights exceptions to the SLAs or any other performance metrics like Ageing Open items, Accuracy of task Identify the process improvement areas and get it aligned with client Good communication skills Verbal and written SAP knowledge preferred Knowledge of Excel and Powerpoints Exposure leading a team Has process improvement acumen Knows the counterparts at client side and maintains a supportive and professional relationship with them Maintains a communication channel to report regular issues and highlight the exceptions Prior Transition experience is preferred Understands to the expectations from own role to ensure delivery on client expectations; delivers accordingly responds to any changes, alterations, customer requests and escalates as required Solution oriented, effective communication with customers on issues raised, findings and proposed resolution. Is mindful of customer feedback, voice of customer - coordinates on action plans to address issues Takes on complete responsibility to deliver on assigned tasks; clarifies all doubts and expectations quickly. Prioritizes tasks and works towards completing them Seeks support either on own initiative or by escalating to ensure completion of tasks Is proactive in meeting counterparts and key people from same or different units that he / she is required to work with Establishes a clear understanding on the larger goals that both parties need to contribute to In case of differences with others, makes efforts to understand the others priorities and contexts; always keeps the larger goal in mind for resolving these differences Addresses problems and finds solutions by working within and between WNS teams, including consultation with and/or escalation to other towers when required. Is able to solve routine problems in own area of work by identifying the apparent causes Defines solutions for problems both the immediate problem as well as to ensure non-recurrence of the problem by addressing the root cause, Gathers information, trends, and analyses cause-effect relationships for anomalies, errors and aberrations in output Proposes, coordinates and drives implementation of process improvements along with the transformation team. Participates actively in team meetings; articulates thoughts clearly Listens with attention and builds own understanding Anticipates areas where support or influence will be required Is able to influence using data, facts as well as different viewpoint Prior experience in Fixed Assets (Mandatory), Prepaids and Leases is preferred Qualifications B.com/M.com/ CA/ MBA Finance

Responsible for Training delivery for new hires, refreshers and any ad hoc training requestsMonitor and evaluate training program s effectiveness, success and ROI periodically and report on themProvide opportunities for ongoing developmentDrive individual goals including but not limited to training certifications for trainers, deadlines for training remediation s and all other relevant metrics.Strategically manage the workload and workflows for the training team and set up the right organizational structures to support all lines of business and workflowsProactively communicate with Client on daily operational matters relating to training.Partner with operational teams to ensure that refresher training needs are identified and delivered.Proactively suggest improvements to those processes and closely collaborate and provide feedback on new launches or process changes with a potential impact to training. Qualifications Financial Crime Experience of at least 3years is must Experience into AML KYC CDD and EDD Domain Good with Microsoft Office Strong with MIS reporting Strong analytical and operations management skills Minimum 5 yea