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Muthoot FinCorp (MFL)
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Channel Head II -GLFH

Channel Head II -GLFH

Muthoot FinCorp (MFL)

5 - 10 years

9 - 10 Lacs

Bengaluru

Posted:5 hours ago| Platform:

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Skills Required

Market study Channel Head Customer satisfaction Gold loan Operations Monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Channel Head II

Location: Bangalore

Experience: 8-13 years

Main Tasks

Oversee the entire Gold Loan from Home end-to-end process and ensure a high level of customer satisfaction in their territory
Responsible for business performance and profitability against stated targets and achievement of overall business goals in their territory

Areas of Responsibility

Monitor and Control: (i) Daily monitoring of critical parameters of performance; (ii) Implement and facilitate business development strategies
Responsible for GLFH disbursal numbers and values targets
Monitoring and ensuring Operational efficiency and Asset quality in GLFH by educating employees to adhere to systems & procedures
Market study: Identify and assess market needs and market potential

KRA

Achievement of overall business goals

Ensuring seamless operation of Gold Loan from Home including timely resolution of issues
Establish and maintain a high level of customer satisfaction

ExcitedSo are we! Apply now to be a part of our incredible workforce!

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