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Muthoot FinCorp (MFL)
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Cluster Manager- GLFH

Cluster Manager- GLFH

Muthoot FinCorp (MFL)

3 - 8 years

6 - 7 Lacs

Bengaluru

Posted:2 weeks ago| Platform:

Apply

Skills Required

Hospitality Lead generation Team management Customer satisfaction Gold loan Vendor payments Credit cards Customer calling Financial services Automotive

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Loan Manager

Location: Bangalore

Experience: 4 + Years

What is Muthoot FinCorp ONE

Muthoot FinCorp ONE , is a fintech startup, building a financial ecosystem where customers can access relevant and reliable digital services across an expansive range of digital financial products in segments like Lending, Saving Investment, Protection, and Remittance.

Ou r products are designed to ensure a simple, reliable, and responsive financial environment for our customers. Envisioned to be the most trusted financial service provider, our app has an easy-to-use interface aimed to enhance user experience and comfortabl e navigation.

Our promoter, Muthoot FinCorp Ltd., is one of the most reputed names in the Fintech industry and has the customers trust in diverse segments like Financial Services, Automotive, Hospitality, Alternate Energy, Real Estate, and Precious Metals .

In our quest to build teams across diversified domains, we recently acquired Paymatrix, an award-winning start-up founded in 2016. It has helped us venture into rent and rent-related payments and other vendor payments using credit cards. Currently, we are working on transforming Paymatrix into a Virtual POS platform.

Muthoot FinCorp ONE believes in an ownership driven startup culture, where cumulative success is paramount, and each team member is valued and nurtured.

What can you expect

Build the future, Today - Build for scale in an ever-expanding marketplace

Attractive compensa tion with wealth- building ESOPs - Attractive salaries and benefits

Perks other benefits - Wholesome well-being and personal satisfaction

Work with the brightest minds in the industry - Premium colleges, great pedigree and amazing teams

Dy namic work environment: Stable yet exciting - Constant challenges that test the best in you

Fast-paced growth - Wide exposure, and terrific mentors to accelerate professional growth

Main Task :

Serve Gold Loan from Home customers by handling the end-to-end transactions, while ensuring the customer gets the most optimal service.

Source new customers through BTL marketing and customer calling.

Team Management.

Business development: Involves actively in marketing and business development aspects on field

Assists gold loan managers/GLFH in lead generations, BTL marketing.

Areas of Responsibility :

Ensuring the customer gets the most optimal service and completing the end-to-end GLFH transaction

Promptly travel to and from the customers home while safely handling the gold in transit

Carry out GLFH transaction while strictly adhering to process and policies

Maintain high level of customer satisfaction

Gold appraisal

Generating leads for GLFH

By conducting BTL marketing

Call inactive and other prospective customers

Responsible for conversion of leads generated

KRA:

Adherence of timeliness (fulfilling the appointment within a specified time)

Proper adherence to process and policies to facilitate smooth functioning of GLFH (zero spurious)

Quality of service

Number of leads generated through customer visit/calls and conversion %

ExcitedSo are we! Apply now to be a part of our incredible workforce!

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Muthoot FinCorp (MFL)

Financial Services

New Delhi

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Cluster Manager- GLFH