IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role As a Sales Generation Specialist (SGS), you will drive sales and revenue growth by converting leads into successful deals, educating channel partners about product offerings, and ensuring maximum product visibility in the market. You will play a key role in building strong relationships with dealers, builders, and end customers while implementing strategic promotional activities to enhance market penetration and brand loyalty. Key Responsibilities Convert the prospect pipeline generated by MDS into successful sales Educate dealers and key decision-makers about product’s range, USPs, and benefits Achieve product’s sales value and quantity targets across various categories Generate demand for the products within specified channel partners or geographical areas Ensure maximum display and visibility of products at dealer showrooms through effective EDS management Maintain brand hygiene and ensure compliance with company pricing and promotional guidelines Visit dealers as per MCP, encouraging them to sell products independently. Provide technical education to dealer sales staff and identify experts at counters for advanced training Conduct training sessions at dealer sales counters, including role plays and practical demonstrations Resolve dealer issues and escalate them timely if needed Demonstrate the sales process to dealer staff and spend 2-3 hours daily at the dealer counter Conduct site visits to end customers and promote the products & concepts Convert retail builders of the branch into sales, add new builders, and share a universe of builders and architects monthly Implement promotional activities and local events to increase product visibility and market penetration Conduct architect activities at various outlets such as Orientation Centres (OC), Atelier, Jaquar World (JW), etc. Collaborate with the branch CC team to conduct plumber training sessions Gather and share information on competitors' activities, product development, benchmarking, etc. Key Attributes Excellent communication, interpersonal, and relationship-building skills Strong product knowledge and ability to communicate value propositions effectively Proven ability to drive revenue growth Expertise in expanding and managing dealer networks Ability to gather and analyze market and competitor data to inform strategies Proficiency in MS Office Suite and CRM software (preferred) and Sales software Proven ability to deliver engaging presentations and product training sessions Competencies Customer Focus Negotiation Skills Presentation Skills Competitor Analysis and Market Development Qualifications and Experience Education: Graduation/Post Graduation preferred Experience: Proven track record of 2-4 years’ experience in sales or related field Skills: Excellent verbal and written communication skills with pleasing personality, including ability to effectively communicate with internal and external customers Time management and organizational skills Analytical skills for tracking sales performance and network productivity Initiative and drive to meet and exceed sales targets Ability to travel within the assigned territory Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050 www.jaquar.com
IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role As a Sales Generation Specialist (SGS) for the Consumer Lighting Division, you will be the face of the Jaquar Lighting brand within the trade segment. You will be responsible for building a robust retail network, establishing relationships with distributors and dealers, and driving sales growth. Your role is critical in transforming market potential into tangible sales results and ensuring that Jaquar Lighting becomes the leading brand in the segment. Key Responsibilities Conduct daily business meetings according to the pre-decided journey plan, engaging with end customers to drive sales Ensure active engagement and sales targets are met by regional distributors as per classification, with each distributor achieving or exceeding monthly sales expectations Educate dealers, distributors, and their retail teams on the advantages and unique selling points of Jaquar Lighting products Establish and expand the retail network by appointing distributors and retail outlets within the designated territory, adhering to specified timelines Set up product displays at distributor and retail locations, collaborating with the Visual Merchandising team to ensure brand visibility Maintain up-to-date knowledge of current sales promotions, payment policies, exchanges, and security practices, ensuring this information is effectively communicated to customers Personally demonstrate to distributors and their teams how to pitch Jaquar Lighting products, while ensuring price discipline and promoting ready solutions and service availability Drive secondary sales for distributors Identify underperforming distributors and provide support to improve their performance, ensuring a return on investment (ROI) for the distributor Source and qualify leads, developing client referrals, and making compelling presentations of Jaquar products and services to both existing and potential clients Design product life cycles and stock plans for distributors, ensuring optimal inventory management Implement secondary schemes in the retail market effectively, and manage promotional activities ensuring materials like brochures and pamphlets are readily available Maintain a maximum of 15 days DSO (Days Sales Outstanding) by ensuring timely collection of dues from distributors Submit detailed daily call reports (DCR) and secondary sales reports on time to expedite claims and improve sales strategies Serve as the primary point of contact for distributors, addressing any issues related to stock, pricing, performance, or customer care Ensure customer satisfaction by fostering strong client relationships and providing exceptional service Maintain a market database for competitor analysis, focusing on understanding their unique selling propositions (USPs) Consistently achieve set sales targets within the specified timeline, demonstrating the ability to close deals and convert prospects Key Attributes Proven track record in handling counter sales and enhancing distribution networks Expertise in product selling, particularly in penetrating new markets and driving market development In-depth knowledge of the local market and area dynamics is essential Strong relationship-building skills, with a focus on service excellence and brand projection Experience in achieving sales targets and handling on-the-spot customer conversions Ability to successfully project the brand, products, and services in the best possible light Competencies Customer Focus Negotiation Skills Presentation Skills Competitor Analysis and Market Development Qualifications and Experience Education: Graduate (B.Tech, B.A., B.Sc, B.Com.). Post graduate preferred Experience: 5-6 years of experience in channel sales management within the lighting industry, preferably in electrical channel Skills: Strong concept selling and convincing skills Ability to convert customers on-the-spot Excellent communication and presentation skills Maturity to assess situations and handle them professionally A win-win attitude that fosters long-term relationships Adaptability, flexibility, and a goal-driven mind-set Persuasiveness and extraversion, with the ability to explore new opportunities and avenues Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050 www.jaquar.com
IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Gurugram and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role As a Sales Generation Specialist (SGS), you will drive sales and revenue growth by converting leads into successful deals, educating channel partners about product offerings, and ensuring maximum product visibility in the market. You will play a key role in building strong relationships with dealers, builders, and end customers while implementing strategic promotional activities to enhance market penetration and brand loyalty. Key Responsibilities Convert the prospect pipeline generated by MDS into successful sales Educate dealers and key decision-makers about product’s range, USPs, and benefits Achieve product’s sales value and quantity targets across various categories Generate demand for the products within specified channel partners or geographical areas Ensure maximum display and visibility of products at dealer showrooms through effective EDS management Maintain brand hygiene and ensure compliance with company pricing and promotional guidelines Visit dealers as per MCP, encouraging them to sell products independently. Provide technical education to dealer sales staff and identify experts at counters for advanced training Conduct training sessions at dealer sales counters, including role plays and practical demonstrations Resolve dealer issues and escalate them timely if needed Demonstrate the sales process to dealer staff and spend 2-3 hours daily at the dealer counter Conduct site visits to end customers and promote the products & concepts Convert retail builders of the branch into sales, add new builders, and share a universe of builders and architects monthly Implement promotional activities and local events to increase product visibility and market penetration Conduct architect activities at various outlets such as Orientation Centres (OC), Atelier, Jaquar World (JW), etc. Collaborate with the branch CC team to conduct plumber training sessions Gather and share information on competitors' activities, product development, benchmarking, etc. Key Attributes Excellent communication, interpersonal, and relationship-building skills Strong product knowledge and ability to communicate value propositions effectively Proven ability to drive revenue growth Expertise in expanding and managing dealer networks Ability to gather and analyze market and competitor data to inform strategies Proficiency in MS Office Suite and CRM software (preferred) and Sales software Proven ability to deliver engaging presentations and product training sessions Competencies Customer Focus Negotiation Skills Presentation Skills Competitor Analysis and Market Development Qualifications and Experience Education: Graduation/Post Graduation preferred Experience: Proven track record of 4-6 years’ experience in sales or related field Skills: Excellent verbal and written communication skills with pleasing personality, including ability to effectively communicate with internal and external customers Time management and organizational skills Analytical skills for tracking sales performance and network productivity Initiative and drive to meet and exceed sales targets Ability to travel within the assigned territory Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050 www.jaquar.com
IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role As a Sales Generation Specialist (SGS) for the Consumer Lighting Division, you will be the face of the Jaquar Lighting brand within the trade segment. You will be responsible for building a robust retail network, establishing relationships with distributors and dealers, and driving sales growth. Your role is critical in transforming market potential into tangible sales results and ensuring that Jaquar Lighting becomes the leading brand in the segment. Key Responsibilities Conduct daily business meetings according to the pre-decided journey plan, engaging with end customers to drive sales Ensure active engagement and sales targets are met by regional distributors as per classification, with each distributor achieving or exceeding monthly sales expectations Educate dealers, distributors, and their retail teams on the advantages and unique selling points of Jaquar Lighting products Establish and expand the retail network by appointing distributors and retail outlets within the designated territory, adhering to specified timelines Set up product displays at distributor and retail locations, collaborating with the Visual Merchandising team to ensure brand visibility Maintain up-to-date knowledge of current sales promotions, payment policies, exchanges, and security practices, ensuring this information is effectively communicated to customers Personally demonstrate to distributors and their teams how to pitch Jaquar Lighting products, while ensuring price discipline and promoting ready solutions and service availability Drive secondary sales for distributors Identify underperforming distributors and provide support to improve their performance, ensuring a return on investment (ROI) for the distributor Source and qualify leads, developing client referrals, and making compelling presentations of Jaquar products and services to both existing and potential clients Design product life cycles and stock plans for distributors, ensuring optimal inventory management Implement secondary schemes in the retail market effectively, and manage promotional activities ensuring materials like brochures and pamphlets are readily available Maintain a maximum of 15 days DSO (Days Sales Outstanding) by ensuring timely collection of dues from distributors Submit detailed daily call reports (DCR) and secondary sales reports on time to expedite claims and improve sales strategies Serve as the primary point of contact for distributors, addressing any issues related to stock, pricing, performance, or customer care Ensure customer satisfaction by fostering strong client relationships and providing exceptional service Maintain a market database for competitor analysis, focusing on understanding their unique selling propositions (USPs) Consistently achieve set sales targets within the specified timeline, demonstrating the ability to close deals and convert prospects Key Attributes Proven track record in handling counter sales and enhancing distribution networks Expertise in product selling, particularly in penetrating new markets and driving market development In-depth knowledge of the local market and area dynamics is essential Strong relationship-building skills, with a focus on service excellence and brand projection Experience in achieving sales targets and handling on-the-spot customer conversions Ability to successfully project the brand, products, and services in the best possible light Competencies Customer Focus Negotiation Skills Presentation Skills Competitor Analysis and Market Development Qualifications and Experience Education: Graduate (B.Tech, B.A., B.Sc, B.Com.). Post graduate preferred Experience: 5-7 years of experience in channel sales management within the lighting industry, preferably in electrical channel Skills: Strong concept selling and convincing skills Ability to convert customers on-the-spot Excellent communication and presentation skills Maturity to assess situations and handle them professionally A win-win attitude that fosters long-term relationships Adaptability, flexibility, and a goal-driven mind-set Persuasiveness and extraversion, with the ability to explore new opportunities and avenues Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050 www.jaquar.com
IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role The Sales Operations & Analysis Coordinator is responsible for providing critical support to the sales team through detailed analysis, efficient key account management, and streamlined reporting. This role requires a strong understanding of sales processes, excellent analytical skills, and the ability to effectively communicate with various departments. Key Responsibilities Key Account Management & Order Processing: Monitor and manage the [Company Name] Key Account purchase order process. Track and manage order processing and back orders for key accounts. Monitor the sample and payment status for new and existing accounts. Monitor dispatch and delivery status of orders. Material Projection: Collect and consolidate site-wise material projection plans. Accounts & Financial Reporting: Generate and analyze the Ageing Report. Coordinate weekly collection plan follow-ups with the COD team. Summarize and share collection plans with the Accounts Team and Management. Performance Analysis: Conduct employee-wise and branch-wise performance and productivity analysis. Sales Reporting & Analysis: Prepare and analyze sales reports, including Dealer Sales (LY vs CY), customer segment, division, and SKU/wattage/color analysis. Provide timely responses to regional, branch, HR, account, and management inquiries related to sales support and reporting. Support the sales team with collateral materials (catalogs, pricelists, gifts, POP). Assist in promotional and HR-related activities to achieve sales targets. HR Related Activities: Manage weekly PAS (Performance Appraisal System) follow-ups and closures. Conduct 1-month and 3-month feedback follow-ups with ZLCs (Zonal Level Coordinators). Other Responsibilities: Facilitate customer inspections, factory visits, dealer meetings, and sales meetings. Prepare sales review data. Conduct SCR (Sales Call Report) and SMS data analysis to provide actionable insights for sales improvement. Key Attributes Proficiency in data analysis and reporting (Excel, CRM systems). Strong analytical and problem-solving skills. Excellent communication and organizational skills. Ability to work independently and collaboratively. Competencies Qualifications and Experience Education: B.Com / Graduate / MBA with excellent command in excel , CRM Experience: 3 Yrs to 6 Yrs Skills: Strong communication and interpersonal skills Creativity and resourcefulness in problem-solving Ability to take ownership and show initiative Street smartness and alertness to market trends Ability to assess and handle difficult situations and people Resilience under work pressure and a proactive approach Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050 www.jaquar.com
IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role As an ASI Retail, you will be the single point of contact (SPOC) for Customer Care aspects for the area and product vertical/s assigned to you. You will, through constant initiatives, ensure customer delight which shall be the essence of every activity performed. It shall be your endeavour for right service network installation for present and following two quarters business needs. You should be passionate to train people & willing to travel and should have strong acumen to drive customer delight while optimizing on the cost. Key Responsibilities 1. Service Network Installation and Enablement Identify the right service providers required for installation, ensuring alignment with the type of service needed Scout and appoint the right party/person for service delivery, ensuring they are well-equipped with material, skills, IT systems, and knowledge of Jaquar values Enable service providers through proper onboarding, training on processes, and undertaking the necessary assistance 2. Customer delight through right service Closely monitor service calls to ensure timely attendance, proper updates in the IT system, correct charges, spares rightly transacted, and customer satisfaction Ensure that customer service is executed without deviation from scheduled times and according to Jaquar’s standards 3. Service Network Management Manage the overall service network to ensure optimal delivery Ensure right size of workforce sizing with the ASP Ensure work force is skilful to attend for the product segments assigned and the customer Conduct regular training sessions and on-the-job training (OJT) for service providers to maintain a high standard of product servicing Monitor spare stock levels Ensure in-time proper material and financial claim submission Ensure in-time clearance for service provider disengaged with Jaquar 4. Market Support Maintain disciplined and regular market interactions to gather insights on customer care support needs and provide feedback for previous issues Manage stock-related activities of customer care and support product display maintenance Train dealers and their teams on warranty certificate generation and customer care processes Regularly reconcile materials requisitioned from dealerships to ensure accurate stock management 5. Training Plan and execute training sessions for various stakeholders, including OME, OMP, SP, ASP owners, CSR students, and architect staff Organize and conduct both initial and refresher training sessions, monitoring their effectiveness to ensure the knowledge is properly applied Identify training needs based on business growth and demand, and ensure the execution of these training programs to enhance service delivery 6. Retail Builder Project Support Plan and execute proactive support at three levels of retail projects—pre-installation, during installation, and post-installation—providing guidance to users to ensure a smooth experience 7. Key Accounts, Special Drives, and Escalation Management Establish proactive contact with key accounts to provide necessary support and address any concerns Participate actively in special initiatives or drives to enhance customer engagement Handle escalations promptly and effectively, ensuring satisfactory resolution and implementing preventive measures to avoid recurrence Key Attributes Strong understanding of customer service delivery processes and standards Good grasp of market dynamics and ability to stay updated on trends Technically sound, with a DIY mindset for handling product and service-related issues Solid understanding of service network installation, enablement, and management practices Good verbal and written communication skills to interact with customers, service providers, and internal teams Physically fit and willing to travel for service inspections and DIY activities Strong data analytics skills to monitor service efficiency and process improvements Competencies Self Driven and Goal/Result Oriented Attention to Detail Creativity/Innovation Decision Making/Judgment Qualifications and Experience Education: Graduate or diploma engineer with a technical background Experience: Minimum 3 years of experience in the service industry, with at least 1 year in a lead position. Prior service experience in the building industry is desirable Skills: Excellent communication and interpersonal skills Ability to manage data effectively and perform analytics for process improvement Strong understanding of service network operations and challenges Passion for continuous learning and enhancing the knowledge of others DIY approach with technical soundness in product handling and servicing Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050
IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role The Sales Generation Specialist (SGS) for the Professional Lighting Division is responsible for driving and converting sales prospects into loyal customers within the lighting category related products. This role involves managing and enhancing the sales pipeline, engaging with dealers, builders, architects, and end customers. The SGS will provide technical training to dealer sales staff, conduct site visits, and ensure high-quality customer engagement and satisfaction. The position demands a proactive attitude, excellent communication skills, and the ability to build strong relationships within the industry, ultimately contributing to the growth and success of the professional lighting division. The primary aim is to generate revenue by establishing and maintaining strong relationships with Pvt & Govt. Institutions and enhance brand presence in such customers segments and ensure prompt collections. Key Responsibilities Educate key decision-makers, contractors, and trade customers about PLS, including company vision, product details, USPs, and customer value Perform productive business meetings with identified accounts & generate lead for PLS Ensure that the pre-approved promotional activity Calendar is followed and (Annual, Quarterly) aiming at increase in revenue Ensure and manage proper execution of In house product demo for key clientele Ensure achievement of sales targets for Professional Lighting as per targets assigned Ensure the achievement of order bookings as per targets assigned Ensure that there is timely collection of overdue amounts Organise and execute customer/group centric seminars for better revenue generation Demonstrate the sales process to dealer staff and spend 2-3 hours daily at the dealer counter Conduct site visits to end customers and promote lighting products & concepts Convert retail builders of the branch into sales, add new builders, and share a universe of builders and architects monthly Support MDS in conducting events to promote the architect segment Work closely with the team to promote Lighting products and increase the universe of hospitality/GIS customers Promote new products at dealer counters and convert retail builders/architects into sales Gather and share information on competitors' activities, product development, benchmarking, etc. Key Attributes Excellent communication, interpersonal, and relationship-building skills Strong understanding of wellness products and their benefits Proficiency in MS Office Suite and CRM software (preferred) and Sales software Proven ability to deliver engaging presentations and product training sessions Competencies Customer Focus Negotiation Skills Presentation Skills Competitor Analysis and Market Development Qualifications and Experience Education: Graduation/Post Graduation preferred Experience: Proven track record of 5-7 years’ experience in sales or related field Skills: Excellent verbal and written communication skills with pleasing personality, including ability to effectively communicate with internal and external customers Time management and organizational skills Ability to travel within the assigned territory Relationship management Market analysis and development Event planning and execution Self-Starter, high on initiative and strategic thinking Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050
IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Gurugram and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role As a Sales Generation Specialist (SGS), you will drive sales and revenue growth by converting leads into successful deals, educating channel partners about product offerings, and ensuring maximum product visibility in the market. You will play a key role in building strong relationships with dealers, builders, and end customers while implementing strategic promotional activities to enhance market penetration and brand loyalty. Key Responsibilities Convert the prospect pipeline generated by MDS into successful sales Educate dealers and key decision-makers about product’s range, USPs, and benefits Achieve product’s sales value and quantity targets across various categories Generate demand for the products within specified channel partners or geographical areas Ensure maximum display and visibility of products at dealer showrooms through effective EDS management Maintain brand hygiene and ensure compliance with company pricing and promotional guidelines Visit dealers as per MCP, encouraging them to sell products independently. Provide technical education to dealer sales staff and identify experts at counters for advanced training Conduct training sessions at dealer sales counters, including role plays and practical demonstrations Resolve dealer issues and escalate them timely if needed Demonstrate the sales process to dealer staff and spend 2-3 hours daily at the dealer counter Conduct site visits to end customers and promote the products & concepts Convert retail builders of the branch into sales, add new builders, and share a universe of builders and architects monthly Implement promotional activities and local events to increase product visibility and market penetration Conduct architect activities at various outlets such as Orientation Centres (OC), Atelier, Jaquar World (JW), etc. Collaborate with the branch CC team to conduct plumber training sessions Gather and share information on competitors' activities, product development, benchmarking, etc. Key Attributes Excellent communication, interpersonal, and relationship-building skills Strong product knowledge and ability to communicate value propositions effectively Proven ability to drive revenue growth Expertise in expanding and managing dealer networks Ability to gather and analyze market and competitor data to inform strategies Proficiency in MS Office Suite and CRM software (preferred) and Sales software Proven ability to deliver engaging presentations and product training sessions Competencies Customer Focus Negotiation Skills Presentation Skills Competitor Analysis and Market Development Qualifications and Experience Education: Graduation/Post Graduation preferred Experience: Proven track record of 4-6 years’ experience in sales or related field Skills: Excellent verbal and written communication skills with pleasing personality, including ability to effectively communicate with internal and external customers Time management and organizational skills Analytical skills for tracking sales performance and network productivity Initiative and drive to meet and exceed sales targets Ability to travel within the assigned territory Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050 www.jaquar.com
IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role The Assistant Manager - GIS (Government and Institutional Sales) focuses on educating government institutions about Jaquar’s Complete Bathroom Solutions (CBS). The role involves specifying Bills of Quantity (BOQ) and mock-ups for projects, renewing agreements with existing GIS accounts, enlisting new GIS accounts, and ensuring prompt collections. The primary aim is to generate revenue by establishing and maintaining strong relationships with government institutions and enhance brand presence in the government sector. Key Responsibilities Educate key decision-makers, contractors, and trade customers of government institutions about CBS, including company vision, product details, USPs, and customer value Establish all CBS verticals in GIS accounts and ensure specification in BOQ/mock-ups at the project's initial stages Generate revenue from existing GIS accounts, renew approvals timely, and ensure zero account loss Add new GIS accounts to the customer list and generate revenue from these new accounts Maintain price discipline with GIS accounts to ensure no financial loss to the company Introduce and promote newly launched products by the company to key stakeholders in government institutions Maintain good rapport with channel partners for fast execution of orders and mockups Identify and target specific projects for the promotion of new products, ensuring their inclusion in project specifications Secure BOQ (Bill of Quantities) and Mock-up approvals for identified projects, ensuring new products are specified at the initial stages Conduct presentations for key decision-makers, trade customers, and contractors at the Orientation Center and plant Provide support to government departments, resolving issues, including customer care concerns Build relationships with government institutions, maintain a directory of government officials, and distribute gifts on specific occasions Ensure no collections are pending with government institutions beyond 45 days of billing Conduct at least 180 productive meetings monthly with external customers Generate CBS revenue from government institutions Monitor and keep track of competitors’ activities Ensure the consolidation of the validity/longevity of the approvals enlistments and specifications got done so far in the Central/State/PSUs & Others Add more new departments to the existing list by identifying and carrying out a similar exercise as has been done for approval enlistment Provide data on time to HO and ensure the same from the respective team members Update database from all the departments on the officials, their designation, office etc. for best use of it Key Attributes Prior experience in institutional sales Expertise in market development Familiarity with government institutions' working processes A well-established network of government officials Strong product knowledge Experience in independently handling clients Proficiency in securing approvals with government institutions Well acquainted with order processing process Competencies Customer Focus Negotiation Skills Presentation Skills Competitor Analysis and Market Development Qualifications and Experience Education: Graduate / MBA Technical qualification preferred Additional certifications in sales or marketing are a plus Experience: 5 to 7 Years of experience in sales within the building materials industry or a related sector Relevant experience in government and institutional sales is preferable Skills: Effective planning skills Proactive approach Strong ownership and accountability Exceptional relationship-building abilities Problem-solving Excellent communication and convincing skills Strong analytical ability Resilience under work pressure Team-oriented Flexibility and adaptability Negotiation skills Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050
IC/PM Company Profile Our Values About the Role Key Responsibilities Key Attributes Competencies Qualifications and Experience Company Commitment to Equal Opportunity Employment Reach Us At
IC/PM Company Profile Our Values About the Role Key Responsibilities Key Attributes Competencies Qualifications and Experience Company Commitment to Equal Opportunity Employment Reach Us At
IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role As a Sales Generation Specialist (SGS), you will drive sales and revenue growth by converting leads into successful deals, educating channel partners about product offerings, and ensuring maximum product visibility in the market. You will play a key role in building strong relationships with dealers, builders, and end customers while implementing strategic promotional activities to enhance market penetration and brand loyalty. Key Responsibilities Convert the prospect pipeline generated by MDS into successful sales Educate dealers and key decision-makers about product’s range, USPs, and benefits Achieve product’s sales value and quantity targets across various categories Generate demand for the products within specified channel partners or geographical areas Ensure maximum display and visibility of products at dealer showrooms through effective EDS management Maintain brand hygiene and ensure compliance with company pricing and promotional guidelines Visit dealers as per MCP, encouraging them to sell products independently. Provide technical education to dealer sales staff and identify experts at counters for advanced training Conduct training sessions at dealer sales counters, including role plays and practical demonstrations Resolve dealer issues and escalate them timely if needed Demonstrate the sales process to dealer staff and spend 2-3 hours daily at the dealer counter Conduct site visits to end customers and promote the products & concepts Convert retail builders of the branch into sales, add new builders, and share a universe of builders and architects monthly Implement promotional activities and local events to increase product visibility and market penetration Conduct architect activities at various outlets such as Orientation Centres (OC), Atelier, Jaquar World (JW), etc. Collaborate with the branch CC team to conduct plumber training sessions Gather and share information on competitors' activities, product development, benchmarking, etc. Key Attributes Excellent communication, interpersonal, and relationship-building skills Strong product knowledge and ability to communicate value propositions effectively Proven ability to drive revenue growth Expertise in expanding and managing dealer networks Ability to gather and analyze market and competitor data to inform strategies Proficiency in MS Office Suite and CRM software (preferred) and Sales software Proven ability to deliver engaging presentations and product training sessions Competencies Customer Focus Negotiation Skills Presentation Skills Competitor Analysis and Market Development Qualifications and Experience Education: Graduation/Post Graduation preferred Experience: Proven track record of 6-8 years’ experience in sales or related field Skills: Excellent verbal and written communication skills with pleasing personality, including ability to effectively communicate with internal and external customers Time management and organizational skills Analytical skills for tracking sales performance and network productivity Initiative and drive to meet and exceed sales targets Ability to travel within the assigned territory Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050 www.jaquar.com
IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Gurugram and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role As a Sales Generation Specialist (SGS), you will drive sales and revenue growth by converting leads into successful deals, educating channel partners about product offerings, and ensuring maximum product visibility in the market. You will play a key role in building strong relationships with dealers, builders, and end customers while implementing strategic promotional activities to enhance market penetration and brand loyalty. Key Responsibilities Convert the prospect pipeline generated by MDS into successful sales Educate dealers and key decision-makers about product’s range, USPs, and benefits Achieve product’s sales value and quantity targets across various categories Generate demand for the products within specified channel partners or geographical areas Ensure maximum display and visibility of products at dealer showrooms through effective EDS management Maintain brand hygiene and ensure compliance with company pricing and promotional guidelines Visit dealers as per MCP, encouraging them to sell products independently. Provide technical education to dealer sales staff and identify experts at counters for advanced training Conduct training sessions at dealer sales counters, including role plays and practical demonstrations Resolve dealer issues and escalate them timely if needed Demonstrate the sales process to dealer staff and spend 2-3 hours daily at the dealer counter Conduct site visits to end customers and promote the products & concepts Convert retail builders of the branch into sales, add new builders, and share a universe of builders and architects monthly Implement promotional activities and local events to increase product visibility and market penetration Conduct architect activities at various outlets such as Orientation Centres (OC), Atelier, Jaquar World (JW), etc. Collaborate with the branch CC team to conduct plumber training sessions Gather and share information on competitors' activities, product development, benchmarking, etc. Key Attributes Excellent communication, interpersonal, and relationship-building skills Strong product knowledge and ability to communicate value propositions effectively Proven ability to drive revenue growth Expertise in expanding and managing dealer networks Ability to gather and analyze market and competitor data to inform strategies Proficiency in MS Office Suite and CRM software (preferred) and Sales software Proven ability to deliver engaging presentations and product training sessions Competencies Customer Focus Negotiation Skills Presentation Skills Competitor Analysis and Market Development Qualifications and Experience Education: Graduation/Post Graduation preferred Experience: Proven track record of 4-6 years’ experience in sales or related field Skills: Excellent verbal and written communication skills with pleasing personality, including ability to effectively communicate with internal and external customers Time management and organizational skills Analytical skills for tracking sales performance and network productivity Initiative and drive to meet and exceed sales targets Ability to travel within the assigned territory Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050 www.jaquar.com
IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Gurugram and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role As a Sales Generation Specialist (SGS), you will drive sales and revenue growth by converting leads into successful deals, educating channel partners about product offerings, and ensuring maximum product visibility in the market. You will play a key role in building strong relationships with dealers, builders, and end customers while implementing strategic promotional activities to enhance market penetration and brand loyalty. Key Responsibilities Convert the prospect pipeline generated by MDS into successful sales Educate dealers and key decision-makers about product’s range, USPs, and benefits Achieve product’s sales value and quantity targets across various categories Generate demand for the products within specified channel partners or geographical areas Ensure maximum display and visibility of products at dealer showrooms through effective EDS management Maintain brand hygiene and ensure compliance with company pricing and promotional guidelines Visit dealers as per MCP, encouraging them to sell products independently. Provide technical education to dealer sales staff and identify experts at counters for advanced training Conduct training sessions at dealer sales counters, including role plays and practical demonstrations Resolve dealer issues and escalate them timely if needed Demonstrate the sales process to dealer staff and spend 2-3 hours daily at the dealer counter Conduct site visits to end customers and promote the products & concepts Convert retail builders of the branch into sales, add new builders, and share a universe of builders and architects monthly Implement promotional activities and local events to increase product visibility and market penetration Conduct architect activities at various outlets such as Orientation Centres (OC), Atelier, Jaquar World (JW), etc. Collaborate with the branch CC team to conduct plumber training sessions Gather and share information on competitors' activities, product development, benchmarking, etc. Key Attributes Excellent communication, interpersonal, and relationship-building skills Strong product knowledge and ability to communicate value propositions effectively Proven ability to drive revenue growth Expertise in expanding and managing dealer networks Ability to gather and analyze market and competitor data to inform strategies Proficiency in MS Office Suite and CRM software (preferred) and Sales software Proven ability to deliver engaging presentations and product training sessions Competencies Customer Focus Negotiation Skills Presentation Skills Competitor Analysis and Market Development Qualifications and Experience Education: Graduation/Post Graduation preferred Experience: Proven track record of 4-6 years’ experience in sales or related field Skills: Excellent verbal and written communication skills with pleasing personality, including ability to effectively communicate with internal and external customers Time management and organizational skills Analytical skills for tracking sales performance and network productivity Initiative and drive to meet and exceed sales targets Ability to travel within the assigned territory Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050 www.jaquar.com
IC/PM Company Profile Our Values About the Role Key Responsibilities Key Attributes Competencies Qualifications and Experience Company Commitment to Equal Opportunity Employment Reach Us At
IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role To be the Jaquar Brand Ambassador for Premium Lighting Segment (PLS) products in Modern Retail Segment. Will do the market development, create market for Jaquar PLS products across the chain of stores in Modern Retail throughout India. He will be responsible to create awareness, mapping educate, enable, generate Sales and maintain relationship with key decision makers / influencers in Modern Retail. Key Responsibilities To compile the customer data of the region and update the same on realtime basis. To prepare the monthly market coverage plan and PJP and execute the same effectively and productively. Ensure Local teams are kept in loop at all times for execution of converted business. Hence Local team needs to be invoved from prospect generation stage to prospect conversion stage and finally execution of the order. Adding new clients from Modern Retail category to the existing business and client base. To clearly create categories in Modern Retail like Banks, Food Outlets, Fashion Outlets, brand stores, automobiles, telecom, hypermarkets etc and under each category to map the brands present. Focus on the existing product range to ensure sales continuity rather than only customized products. Focus on slow moving stocks and ensure liquidation from the existing range. Provide market feedback on products to the product management teams and interact effectively to ensure better business. To ensure a minimum of seven productive meetings per day with a clear purpose of business generation / promotion. To develop business and ensure smooth transition to branch sales team for execution through the relevant dealers. To achieve sales operational objectives and assigned targets. To get client factory visits conducted and keep appraised of post visit developments. Get thorough evaluation done for Installation subcontractors and ensure smooth operation at sites. Projecting expected sales volume and profit for existing and new products. Share Target vs Achievement reports on monthly basis with the reporting manager and to be available for a weekly review with immediate superior. To provide overall market size and product wise sales in line with changing market dynamics. Developing action plans for increasing business volume & focus on revenue generation Identifying competitor's share, and competitor's strengths and weaknesses and update for further developments. Meeting clients at all levels in the chain / hierarchy and ensure harmonious relationship with them. Establish and maintain relationships with industry influences and key strategic partners and specifiers. To perform other tasks as assigned by reporting manager. Key Attributes Strong product knowledge and the ability to communicate it effectively Ability to generate and follow up on leads Excellent networking and relationship-building skills Effective follow-up abilities and attention to detail Market understanding and competitor mapping skills Experience in coordinating with multiple stakeholders to achieve results Expertise in creating brand presence and visibility Competencies Qualifications and Experience Education: B.Com / Graduate / MBA with excellent command in excel , CRM Experience: 6 Yrs to 10 Yrs Skills: Strong communication and interpersonal skills Creativity and resourcefulness in problem-solving Ability to take ownership and show initiative Street smartness and alertness to market trends Ability to assess and handle difficult situations and people Resilience under work pressure and a proactive approach Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050 www.jaquar.com
IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role As an ASI Retail, you will be the single point of contact (SPOC) for Customer Care aspects for the area and product vertical/s assigned to you. You will, through constant initiatives, ensure customer delight which shall be the essence of every activity performed. It shall be your endeavour for right service network installation for present and following two quarters business needs. You should be passionate to train people & willing to travel and should have strong acumen to drive customer delight while optimizing on the cost. Key Responsibilities 1. Service Network Installation and Enablement Identify the right service providers required for installation, ensuring alignment with the type of service needed Scout and appoint the right party/person for service delivery, ensuring they are well-equipped with material, skills, IT systems, and knowledge of Jaquar values Enable service providers through proper onboarding, training on processes, and undertaking the necessary assistance 2. Customer delight through right service Closely monitor service calls to ensure timely attendance, proper updates in the IT system, correct charges, spares rightly transacted, and customer satisfaction Ensure that customer service is executed without deviation from scheduled times and according to Jaquar’s standards 3. Service Network Management Manage the overall service network to ensure optimal delivery Ensure right size of workforce sizing with the ASP Ensure work force is skilful to attend for the product segments assigned and the customer Conduct regular training sessions and on-the-job training (OJT) for service providers to maintain a high standard of product servicing Monitor spare stock levels Ensure in-time proper material and financial claim submission Ensure in-time clearance for service provider disengaged with Jaquar 4. Market Support Maintain disciplined and regular market interactions to gather insights on customer care support needs and provide feedback for previous issues Manage stock-related activities of customer care and support product display maintenance Train dealers and their teams on warranty certificate generation and customer care processes Regularly reconcile materials requisitioned from dealerships to ensure accurate stock management 5. Training Plan and execute training sessions for various stakeholders, including OME, OMP, SP, ASP owners, CSR students, and architect staff Organize and conduct both initial and refresher training sessions, monitoring their effectiveness to ensure the knowledge is properly applied Identify training needs based on business growth and demand, and ensure the execution of these training programs to enhance service delivery 6. Retail Builder Project Support Plan and execute proactive support at three levels of retail projects—pre-installation, during installation, and post-installation—providing guidance to users to ensure a smooth experience 7. Key Accounts, Special Drives, and Escalation Management Establish proactive contact with key accounts to provide necessary support and address any concerns Participate actively in special initiatives or drives to enhance customer engagement Handle escalations promptly and effectively, ensuring satisfactory resolution and implementing preventive measures to avoid recurrence Key Attributes Strong understanding of customer service delivery processes and standards Good grasp of market dynamics and ability to stay updated on trends Technically sound, with a DIY mindset for handling product and service-related issues Solid understanding of service network installation, enablement, and management practices Good verbal and written communication skills to interact with customers, service providers, and internal teams Physically fit and willing to travel for service inspections and DIY activities Strong data analytics skills to monitor service efficiency and process improvements Competencies Self Driven and Goal/Result Oriented Attention to Detail Creativity/Innovation Decision Making/Judgment Qualifications and Experience Education: Graduate or diploma engineer with a technical background Experience: Minimum 3 years of experience in the service industry, with at least 1 year in a lead position. Prior service experience in the building industry is desirable Skills: Excellent communication and interpersonal skills Ability to manage data effectively and perform analytics for process improvement Strong understanding of service network operations and challenges Passion for continuous learning and enhancing the knowledge of others DIY approach with technical soundness in product handling and servicing Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050
IC/PM People Manager Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role As the AGM - Taxation GST, you will lead the GST compliance and strategic tax planning functions for all business units across India. This role involves ensuring timely filing of GST returns, addressing GST notices, managing assessments, and providing indirect tax guidance to various departments. You will also play a critical role in automating tax processes, staying updated on legislative changes, and fostering a skilled tax team. Your expertise will ensure the company remains compliant while maximizing tax efficiencies through strategic planning. Key Responsibilities 1. GST Compliance Management Ensure timely and accurate filing of monthly and annual GST returns for all India-based factories and branches Monitor and ensure compliance with GST laws and regulations, making certain that all filings are completed as per deadlines 2. Notice & Assessment Handling Prepare and file the necessary documents for responding to GST department notices and ensure timely resolution of any issues Oversee GST assessments and submit all required data and documents for closure, maintaining comprehensive records for future audits 3. Indirect Tax Strategy & Planning Strategically review domestic, import, and export transactions from an indirect tax perspective to ensure compliance and identify opportunities for tax savings Implement tax planning strategies by restructuring transactions to achieve compliance and optimize tax efficiency, while maintaining legal integrity 4. Cross-Department Coordination Respond to queries raised by internal departments and auditors regarding GST applicability and related provisions Provide accurate and detailed data to ensure alignment with internal stakeholders on tax-related issues and audits 5. Regulatory Updates & System Management Stay updated on the latest amendments and changes in GST laws, ensuring these are effectively implemented across all relevant systems and processes Collaborate with IT and other departments to integrate new tax compliance requirements into the ERP systems 6. Process Automation & Improvement Lead the automation of GST return filing processes, vendor reconciliations, and audit data preparation to improve efficiency and accuracy Continuously identify areas for process improvement to enhance tax compliance functions 7. Team Development & Mentoring Guide and support the tax team, providing training and upskilling opportunities to ensure they stay updated with current tax regulations Mentor team members to enhance their technical knowledge and problem-solving capabilities in GST-related matters Monitor team performance and provide feedback to drive improvement and job satisfaction Key Attributes Strong expertise in indirect taxation, specifically GST laws and regulations in India Ability to strategically analyze transactions and identify opportunities for tax optimization while ensuring compliance Proficiency in handling GST assessments, audits, and responding to regulatory notices effectively Proficiency in ERP systems and tax automation tools Proven track record in leading a tax team and successfully implementing process improvements Competencies Self Driven and Goal/Result Oriented Attention to Detail Conflict Resolution Creativity/Innovation People Management Decision Making/Judgment Qualifications and Experience Education: Chartered Accountant Experience: Minimum 11 years of post qualification experience in taxation with a focus on GST, indirect tax compliance, and planning, with at least 5 years in a leadership role managing large teams In-depth knowledge of Indian GST regulations, tax planning strategies, and regulatory updates Skills: Excellent communication and interpersonal skills to liaise with internal departments, auditors, and tax authorities Strong leadership skills with a focus on team development, training, and mentoring Analytical mindset with a focus on process improvement and automation Strong team management and leadership skills Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050 www.jaquar.com
IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role In this role, you will play a crucial role in delivering exceptional customer service, ensuring technical excellence, and maintaining strong relationships with key stakeholders. You will drive seamless service operations, provide technical assistance, and support pre-and post-sales activities, contributing to overall customer satisfaction and operational efficiency. Your expertise and proactive approach will help foster trust and loyalty among customers, dealers, and internal teams. Key Responsibilities Conduct training sessions for Plumbers Associated with Dealers (PAD) at classroom settings or dealer points Provide on-site assistance and guidance to PAD and architect staff to ensure proper product handling and installation Offer technical site assistance to architects during critical project stages Deliver proactive service solutions to retail customers and ensuring prompt resolution of issues Manage preventive maintenance contracts (PMC) and organizing maintenance camps for key accounts and projects as recommended by branch heads Address customer complaints promptly to ensure satisfaction and loyalty Monitor and ensure timely return of spare parts and dealer claims to the factory for replacements or repairs Manage spare parts replenishment for the dealer network and validating branch-to-ASP spare parts transactions Ensure spare parts stock reconciliation and return to the factory within timelines Organize training programs for service personnel to enhance technical skills and knowledge Provide special technical support to the sales team for pre-and post-sales activities Oversee dealer claims for manufacturing defects, spare parts, or products and ensuring timely resolutions Conduct health checks of JDS & OC systems to maintain operational efficiency Coordinate with the sales and service teams to meet organizational goals Key Attributes Customer-centric mindset with a focus on quality service delivery Expertise in product installation and maintenance Knowledge of preventive maintenance practices and spare parts management Proficiency in training and mentoring technical teams Familiarity with service protocols and operational workflows Technical aptitude with a strong understanding of service tools and equipment Self Driven and Goal/Result Oriented Attention to Detail Creativity/Innovation Decision Making/Judgment Qualifications and Experience Education: Bachelor's degree or diploma in Mechanical/Electrical Engineering or a related field Experience: 5-7 years of experience in customer service or technical support, preferably in the plumbing, construction, or related industries Skills: Excellent problem-solving and troubleshooting abilities Exceptional communication and interpersonal skills Organizational and time management skills to handle multiple tasks efficiently Proactive and detail-oriented approach Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050 www.jaquar.com
IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting artnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role In this role, you will be responsible for managing and coordinating multiple projects within the domestic market, ensuring that project timelines, budgets, and quality standards are met. This role will involve close collaboration with vendors, dealers, and site teams to oversee material approvals, track inventory, manage project schedules, and address any arising issues. You will also be responsible for ensuring compliance with project specifications and driving commercial outcomes. Key Responsibilities Review and ensure project drawings and Bill of Quantities (BOQ) are aligned with site requirements Perform regular audits and inspections to ensure project deliverables are met as per the approved design specifications Follow up on daily project activities, ensuring timelines are met and site installations are proceeding smoothly Coordinate with dealers to ensure the timely availability of approved materials Engage with vendors for material quality checks and ensure compliance with contractual terms Provide necessary technical and commercial clarifications to vendors to avoid delays Address and resolve any project escalations related to materials, site issues, or timelines Track and manage project costs, ensuring financial control and minimizing cost overruns Proactively manage communication between internal teams, vendors, and dealers to resolve challenges quickly Track the inventory for all project-related materials, ensuring availability on-site when required Monitor the installation of JDS inventory, ensuring all items are installed as per project specifications and on time Perform follow-ups for any shortfall in material and ensure immediate resolutions are taken to avoid project delays Conduct regular quality checks at different project stages to ensure the material and work are in line with the company's quality standards Perform JDS audits to ensure compliance with project designs and commercial terms Collaborate with commercial teams to handle contractual aspects and documentation efficiently Key Attributes Proficiency in project management software and tools such as MS Project or similar Expertise in tracking and managing inventory and BOQ Knowledge of quality control and audit processes Proven track record of managing vendors, material tracking, and resolving on-site project issues Capable of tracking multiple projects, ensuring they stay on schedule and within budget Self Driven and Goal/Result Oriented Attention to Detail Creativity/Innovation Decision Making/Judgment Qualifications and Experience Education: Bachelor's degree in Civil Engineering, Project Management, or a related field; PMP or similar project management certification will be an added advantage Experience: 4-6 years of experience in project management or coordination in the sanitaryware or construction industry Skills: Strong attention to detail with an ability to ensure precision in drawings, materials, and project execution Excellent communication and coordination skills Strong problem-solving skills Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050
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