5818 Customer Complaints Jobs - Page 29

Hocco Industries is looking for Store Manager to join our dynamic team and embark on a rewarding career journey Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Ensuring store compliance with health and safety regulations. Developing and arranging promotional material and in-store displays. Preparing detailed reports on buying trends, customer requirements, and pro...

KP Group is looking for Asst. Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tid...

We are looking for a highly driven and customer-centric Platinum Relationship Manager to manage and grow relationships with High Net Worth (HNW) households. This role involves acquiring new clients, deepening existing relationships, and offering comprehensive banking solutions across liabilities, commercial assets, and third-party products. The ideal candidate will be self-motivated, energetic, and passionate about delivering personalized banking experiences. Develop and expand relationships with High Net Worth households for liabilities and commercial assets Ensure high levels of customer service and adherence to bank policies Cross-sell a wide range of banking products and services to deep...

||Hiring for Multiple International & Domestic Support Roles Immediate Openings || 1. Customer Support (International Voice) Experience: 13 years Salary: 4.5 LPA for 13 yrs | Up to 6 LPA for 3+ yrs Education: Graduation Mandatory Requirement: No absconding history Skills: Excellent communication, customer handling 2. Non Voice Customer Support Experience: Minimum 2 years in any customer support Salary: Up to 5 LPA Education: UG / Graduate acceptable Skills: Strong communication, adaptability, customer focus 3. Voice Domestic Customer Support Experience: Minimum 1 year domestic experience Salary: Up to 3.8 LPA Education: UG acceptable Language: Hindi mandatory Skills: Customer service, call h...

Codersbay Technologies is looking for Customer Success - Weekend Support Professional to join our dynamic team and embark on a rewarding career journey Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working envi...

Role & responsibilities : Manage complaints received via phone call, email, and social media platforms within the defined timelines Responsible for handling end to end customer escalations across all products offered by the company Ensure all required information is well documented for RCA (Route cause analysis) Conduct in-depth investigation on customer complaints and work with internal teams to take measurable actions to avoid such incidents in future Maintain MIS for all the complaints Qualifications and Education Requirement Graduate / Postgraduate in any stream with above required skills Preferred candidate profile • 1+ years of experience of relevant experience Skills Understanding of ...

Job Role- Have good awareness of Corporates with entry point links in those corporates. Good Communication & Presentation Skills required since he will be focusing on core corporates for Digital Banking. Cross sells bank products to existing set of Corp Sal customers which are mapped. Handle Investment and Insurance requirements of clients Informs customers of new products or product enhancements to further expand the banking relationship. Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products. Goes beyond the professional need of the customer by providing other products - enhancement of customer value Maintains complete relation...

JOB DESCRIPTION Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers. Sources new bank customers through external individual efforts and acquisition channel. Cross sells bank products to existing set of Branch customers which are mapped. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround tim...

Role & responsibilities Service Scheduling : Plan and allocate manpower/resources for preventive maintenance, breakdowns, and emergency calls. Customer Coordination : Act as the point of contact for service requests, complaints, and updates; escalate critical issues as needed. Call Logging & Tracking : Record service requests in the system and monitor until closure with accurate details. Material & Tools Support : Coordinate with the store/purchase teams for timely availability of spares and consumables. Documentation & Reports : Maintain service logs, preventive maintenance records, breakdown reports, and signed service reports. Preventive Maintenance : Assist in preparing AMC schedules, en...

Job Title: General Manager-Quality Department: Quality Location: Rajkot Job Summary: The General Manager Quality is responsible for leading the overall Quality function across projects, products, and services in the Industrial Engineering & Hydraulic segment. This role ensures compliance with international standards, regulatory requirements, and customer specifications while driving a culture of continuous improvement, operational excellence, and zero-defect delivery. The position involves strategic leadership, customer interface, audits, certifications, and team development to achieve organizational quality objectives. Key Responsibilities: Develop and implement quality strategies aligned w...

Support after Sales & Maintenance Complaint acknowledgement mail within 10 working hours max Complaint evaluation, check FAQ, troubleshooting history of similar complaint Circulation of complaint internally to relevant department / Sub supplier Action plan for complaint resolution to be sent to customer within 16 working hours for routine matters and 2-5 days for critical crucial matters. Proposals to be sent to customer with all material, manpower needed for the complaint resolution

We are looking for a highly skilled and experienced Wine Sommelier to join our team at MARRIOTT BONVOY in the Hospitality industry. The ideal candidate will have a strong background in wine knowledge and excellent customer service skills. Roles and Responsibility Develop and implement effective wine lists and menus to drive sales and revenue growth. Conduct wine tasting and training sessions for staff members to enhance their knowledge and skills. Collaborate with the culinary team to create innovative and delicious wine pairings and dishes. Provide exceptional customer service by responding to customer inquiries and resolving issues professionally. Maintain accurate records of wine inventor...

Yes bank Customer Service Day rotational shifts Rotational week off Graduation mandate Excellent comms Pick up & drop from thane station Freshers can apply Salary:- Upto 22,000 CTC + incentives. Required Candidate profile Qualification:- Any Graduate Location: Kasarvadavali, Thane (w) - 400615 To Apply/Contact For more details HR Shubham - 8432231842 Perks and benefits Good Salary with unlimited Incentives

Cutsomer Service Executive Day rotational shifts Rotational week off Graduation mandate Excellent comms Pick up & drop from thane station Freshers can apply Salary:- Upto 22,000 CTC + incentives. Required Candidate profile Qualification:- Any Graduate Location: Thane West To Apply , Call Or WhatsApp HR Shubham: 8432231842 Perks and benefits Good Salary with unlimited Incentives

Customer relationship/Field Service Management Manage Service Team Pool Utilization, Scheduling, Skill development etc Customer Complaint/Warrant Management Service Agreement Closure/Execution Enable Leads for After sales support After Sales Revenue Required Candidate profile 10+ years’ exp in B2B OEM into Consumer Food-Chocolate, Biscuit & Wafer etc Manage 10+ Service Team Build Relationship with customers Work with Sales/Project team Customer complaints/queries/orders

Role & responsibilities The Warranty Manager is responsible for overseeing the entire warranty claim lifecycle, ensuring financial control over warranty and customer support payments, and strategically planning service center operations. This role is crucial for managing financial risk related to product quality issues and coordinating service initiatives like recall campaigns across the network of service shops and distributors. Preferred candidate profile Education: Bachelor's degree in Engineering (Automobile/Mechanical) or Business Administration with a strong technical background. Experience: Minimum 5-9 years of progressive experience in Automotive Aftersales, with a significant focus ...

Responsibilities: * Conduct layout inspections, process quality checks with 7QC tools. * Implement ISO standards, perform instrument calibrations & audits. * Manage supplier quality control, customer complaints & audits. Over time allowance Employee state insurance Annual bonus Leave encashment Provident fund

Product Management & Support Assist in onboarding and implementation of new insurance products across HDFC Bank branches. Provide operational and technical support for existing bancassurance products. Monitor product performance and highlight issues or improvement opportunities. Stakeholder Coordination Act as a liaison between HDFC Bank, insurance partners, and internal teams. Support branch staff with product-related queries, training, and documentation. Ensure timely resolution of escalations from customers and partners. Compliance & Documentation Ensure adherence to regulatory guidelines (IRDAI, RBI, etc.) and internal policies. Maintain accurate product records, agreements, and complian...

We are looking for a highly skilled and experienced Customer Support Executive to join our team at Bhatia International Ltd. The ideal candidate will have 1-2 years of experience in customer support, preferably in the medical devices and equipment industry. Roles and Responsibility Provide exceptional customer service and support to clients via phone, email, or other communication channels. Resolve customer complaints and issues professionally and promptly. Collaborate with internal teams to resolve complex customer issues. Develop and maintain strong relationships with customers to ensure long-term satisfaction. Identify and escalate potential issues to senior management as needed. Continuo...

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

We are looking for a skilled F&B Manager to join our team in the hospitality industry. Roles and Responsibility Manage daily food and beverage operations, including menu planning, inventory management, and staff supervision. Develop and implement effective strategies to enhance customer satisfaction and increase sales revenue. Maintain high standards of quality, safety, and hygiene in all food and beverage services. Collaborate with other departments to ensure seamless service delivery and resolve customer complaints. Analyze sales data and market trends to identify opportunities for growth and improvement. Lead and motivate a team of food and beverage staff to achieve excellent customer ser...

We are looking for a skilled Assistant Restaurant Manager to join our team at Sheraton Grand Bengaluru. The ideal candidate will have 2-4 years of experience in the hospitality industry, preferably in a similar role. Roles and Responsibility Manage daily restaurant operations to ensure excellent customer service and high-quality food. Supervise and train staff members to achieve exceptional performance and maintain a positive work environment. Coordinate with other departments to ensure seamless service delivery and resolve customer complaints. Implement effective inventory management systems to minimize waste and optimize resources. Monitor sales trends and develop strategies to increase re...

Responsibilities: * Manage customer success through query resolution, complaint handling & communication. * Ensure high levels of customer satisfaction through effective issue management.

Location: Cheyyar, Tamilnadu Working Days: Monday to Saturday (8.30 am to 5.30 pm) Role & responsibilities: Developing a Solid trustworthy relationship between Customer and Company Meeting all Customer Requirements and Deliverables according to agreed timelines Resolving Customer Issues and complaints with support from cross- functional teams as required Acting a Single Point of Contact and managing Communication between the customer and internal team Planning, Preparing and Presenting, reports on customers targets v/s actual, development projects, quarterly initiatives including payments and inventory. Preferred candidate profile: Excellent Interpersonal Communication Skills Should be Well-...

Understand customer requirements. Effective communication/inter-personal skills Commitment to deliver on time Strategic and planning Planning of I&C, Service Calls & AMC in effective manner of all products, maintaining good service support in market. Functional Core: Install new T&T & Inspection systems at customer place with complete validation Provide on-site service for related T&T & Inspection systems Participate in Factory training course for Hardware and software Must be willing and able to travel on a frequent basis, both domestically and internationally for service support Regular customer contacts to ensure maximum customer satisfaction Perform training to customers, both internally...