2040 Customer Complaints Jobs - Page 33

Ensure timely interest collection and recovery of over dues and asset quality in the branch. Customer Onboarding Monitor day to day operations of the branch, allocate resources and take appropriate security measures to ensure safety of strong room and gold lockers. Ensure maximizing usage of Digital tools / enablers to save time on processing / servicing and use such saved time for business generation. Verify customer related documentation, KYC etc. and approve/sign off on customer application for gold loans. Oversee all procedural and legal requirements related to gold auction, returns, notices, etc. Early adoption to operational changes to streamline branch processes, workflows, and procedures to enhance operational efficiency and improve overall customer satisfaction. Promote and maintain positive relations with both existing and potential customers. Provide information about Muthoot s products or services to prospective customers. Organize marketing/branding activities and events for the branch, maintain relationship with existing and potential customers, Establish network and maintain relationship with existing and potential customers including high value customers to enhance branch presence and reputation of Muthoot FinCorp. Driver broader product portfolio and ensure that customers are made aware of the breadth of offerings from Muthoot Fincorp Address customer queries, grievances, escalations etc. and ensure resolution to deliver customer delight. Interact with customers on a regular basis to ensure satisfaction and gain useful feedback. Engage with customers to identify their needs and suggest suitable products that can benefit the customer. Ensure exceptional customer experiences by maintaining a high level of customer service standards and promptly resolving customer complaints or issues Uphold the vision & values of the organization and establish and implement a strong regulatory and internal compliance culture. Ensure adherence to Manual of Instructions, regulatory and statutory guidelines, and maintenance of records, assets, statutory registers, etc. Ensure prompt intimation of incidents/fraudulent activities and maintain updated data on status of such cases through IMS. Oversee cash handling, fund transfers, account management, and other financial transactions in accordance with MFL policies and regulatory guidelines.

Ensure timely interest collection and recovery of over dues and asset quality in the branch. Customer Onboarding Monitor day to day operations of the branch, allocate resources and take appropriate security measures to ensure safety of strong room and gold lockers. Ensure maximizing usage of Digital tools / enablers to save time on processing / servicing and use such saved time for business generation. Verify customer related documentation, KYC etc. and approve/sign off on customer application for gold loans. Oversee all procedural and legal requirements related to gold auction, returns, notices, etc. Early adoption to operational changes to streamline branch processes, workflows, and procedures to enhance operational efficiency and improve overall customer satisfaction. Promote and maintain positive relations with both existing and potential customers. Provide information about Muthoot s products or services to prospective customers. Organize marketing/branding activities and events for the branch, maintain relationship with existing and potential customers, Establish network and maintain relationship with existing and potential customers including high value customers to enhance branch presence and reputation of Muthoot FinCorp. Driver broader product portfolio and ensure that customers are made aware of the breadth of offerings from Muthoot Fincorp Address customer queries, grievances, escalations etc. and ensure resolution to deliver customer delight. Interact with customers on a regular basis to ensure satisfaction and gain useful feedback. Engage with customers to identify their needs and suggest suitable products that can benefit the customer. Ensure exceptional customer experiences by maintaining a high level of customer service standards and promptly resolving customer complaints or issues Uphold the vision & values of the organization and establish and implement a strong regulatory and internal compliance culture. Ensure adherence to Manual of Instructions, regulatory and statutory guidelines, and maintenance of records, assets, statutory registers, etc. Ensure prompt intimation of incidents/fraudulent activities and maintain updated data on status of such cases through IMS. Oversee cash handling, fund transfers, account management, and other financial transactions in accordance with MFL policies and regulatory guidelines.

Ensure timely interest collection and recovery of over dues and asset quality in the branch. Customer Onboarding Monitor day to day operations of the branch, allocate resources and take appropriate security measures to ensure safety of strong room and gold lockers. Ensure maximizing usage of Digital tools / enablers to save time on processing / servicing and use such saved time for business generation. Verify customer related documentation, KYC etc. and approve/sign off on customer application for gold loans. Oversee all procedural and legal requirements related to gold auction, returns, notices, etc. Early adoption to operational changes to streamline branch processes, workflows, and procedures to enhance operational efficiency and improve overall customer satisfaction. Promote and maintain positive relations with both existing and potential customers. Provide information about Muthoot s products or services to prospective customers. Organize marketing/branding activities and events for the branch, maintain relationship with existing and potential customers, Establish network and maintain relationship with existing and potential customers including high value customers to enhance branch presence and reputation of Muthoot FinCorp. Driver broader product portfolio and ensure that customers are made aware of the breadth of offerings from Muthoot Fincorp Address customer queries, grievances, escalations etc. and ensure resolution to deliver customer delight. Interact with customers on a regular basis to ensure satisfaction and gain useful feedback. Engage with customers to identify their needs and suggest suitable products that can benefit the customer. Ensure exceptional customer experiences by maintaining a high level of customer service standards and promptly resolving customer complaints or issues Uphold the vision & values of the organization and establish and implement a strong regulatory and internal compliance culture. Ensure adherence to Manual of Instructions, regulatory and statutory guidelines, and maintenance of records, assets, statutory registers, etc. Ensure prompt intimation of incidents/fraudulent activities and maintain updated data on status of such cases through IMS. Oversee cash handling, fund transfers, account management, and other financial transactions in accordance with MFL policies and regulatory guidelines.

We are looking for a highly skilled and experienced Officer Collection to join our team in Mumbai. The ideal candidate will have 1 to 2 years of experience in the field. Roles and Responsibility Correspond with multiple sources to negotiate payment schedules that suit the customer''s current financial situation while satisfying the debt. Track portfolio for specific buckets for the assigned area and control delinquency, focusing on non-starters. Provide efficient customer service regarding collection issues, process customer refunds, and review account adjustments. Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities. Ensure compliance with all Audit/NHB/IRB regulations and company policies and procedures. Enlist sales and senior management efforts when necessary to accelerate the collection process. Job GraduateYes. Masters/Postgraduate is optional. Minimum 1 to 2 years of experience in collections or a related field. Possess strong knowledge of banking and financial services. Demonstrate excellent communication and customer service skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills are required. Experience in handling customer complaints and resolving issues efficiently is preferred. Additional Info The selected candidate will be working at S.M. Moga Complex - Collection - J Grades.

We are looking for a highly skilled and experienced Customer Relationship Executive to join our team in Gurugram. The ideal candidate will have 2-7 years of experience in sales, preferably in the banking or financial services industry. Roles and Responsibility Develop and maintain strong relationships with customers to increase sales and revenue. Identify new business opportunities and generate leads through networking and market research. Collaborate with cross-functional teams to achieve business objectives. Provide excellent customer service and support to ensure high levels of customer satisfaction. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong understanding of the company''s products and services. Job Strong communication and interpersonal skills are essential for building relationships with customers and colleagues. Ability to work in a fast-paced environment and meet sales targets. Excellent problem-solving and analytical skills are needed to resolve customer complaints and issues. Strong knowledge of sales principles and practices is required. Ability to work collaboratively as part of a team to achieve business objectives. Proficiency in using CRM software and other sales tools is necessary. A graduate degree is required for this position.

We are looking for a highly motivated and experienced Area Sales Manager to lead our retail microfinance business in Mancherial, Sanjeevaiah Colony, and JM. The ideal candidate will have 4 to 9 years of experience driving sales growth and managing teams. Roles and Responsibility Drive microfinance business growth by identifying potential locations and achieving business targets. Lead a sales team of loan officers and branch managers to achieve their goals. Assess potential client base and product acceptability in new regions. Develop innovative collection strategies to prevent risky areas and ensure portfolio quality. Conduct field visits to ensure onboarding of quality customers and visit center meetings to assess conduct. Formulate plans to drive strong business growth by recruiting, driving, managing, and motivating the team across assigned territories. Ensure repayment, collection efficiencies, and delinquency management in respective areas. Identify productive branch locations and manage all compliance, audit, legal, customer service, operations, logistics, admin, HR, and other related issues in the area. Keep a close eye on external environment (defaulting pockets, competition, socio-political issues) and understand/act with early warning signals. Ensure timely compliance with PHC reports and audit reports. Recruit, train, learn, and upskill manpower in the ranches to maximize productivity. Train Branch Managers and Loan officers to enhance productivity, customer assessment, technical knowledge, FTR improvement, and TAT reduction. Guide staff to promptly resolve customer complaints and maintain desired customer satisfaction. Serve as a strong middle link between Head Office and Field Staff to disseminate important information. Provide inputs for enhancing existing products and suggest new ones to Head Office Teams that suit target customers and geographies. Supervise a cluster of 4-6 branches within the area, assisting, monitoring, and supervising them on all aspects to ensure smooth business operations. Ensure all systems and processes are followed at the branch as stipulated by Senior Management and ensure all staff are adequately trained on company products and processes. Job Post Graduate or Graduate in any discipline. Minimum 4 years of experience in sales management, preferably in microfinance. Possess strong leadership and team management skills. Demonstrate excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines is essential. Strong analytical and problem-solving skills are required. Experience in handling compliance, audit, legal, customer service, operations, logistics, admin, HR, and other related issues is necessary. Knowledge of defaulting pockets, competition, and socio-political issues is beneficial.

We are looking for a highly skilled and experienced Customer Relationship Executive to join our team in Karnal, Sco No. 223 - CRE *Kaithal. The ideal candidate will have a strong background in sales and customer relationship management, with excellent communication and interpersonal skills. Roles and Responsibility Develop and maintain strong relationships with customers to increase sales and revenue. Identify new business opportunities and generate leads through effective sales strategies. Provide exceptional customer service and support to ensure high levels of customer satisfaction. Collaborate with internal teams to resolve customer complaints and issues promptly. Analyze customer feedback and market trends to improve sales performance. Build and maintain a strong understanding of the company''s products and services. Job Proven experience in sales and customer relationship management, preferably in the banking or financial industry. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and organizational skills with attention to detail. Experience with CRM software and Microsoft Office applications. Ability to build and maintain strong relationships with customers and internal stakeholders. Candidate should be a graduate. Additional Info For more information, please contact us at ref=6586815.

We are looking for a skilled professional with 5 to 10 years of experience to lead our regional mortgage operations unit in Mysore, driving high-quality customer experience while ensuring efficiency, compliance, and consistency. The ideal candidate will have a strong background in banking or financial services. Roles and Responsibility Investigate, collaborate on, and maintain operating policies and procedures for extending mortgage loans that conform to bank and industry standards. Review, respond to, and develop resolutions for compliance-related findings for the regional unit, serving as the first line subject matter expert for daily loan scenario questions. Interview, hire, train, coach, evaluate, and redirect team members for optimal performance. Ensure quality and production goals are met, monitoring workflow levels and redeploying resources as needed. Monitor and maintain established operations turn time and quality standards across processing, underwriting, and closing. Foster collaborative relationships with regional sales and operations units to ensure optimal communication and focus between sales and operations. Partner with sales production staff and other internal/external departments to establish loan performance expectations and monitor quality assurance and timeliness of processing / underwriting / closing workflow. Stay informed about changes related to the mortgage industry and bank changes affecting the mortgage department, suggesting process changes to ensure compliance. Collaborate with sales managers to ensure effective communication and alignment between sales and processing. Maintain consistency with main operations center policies, procedures, and workflow, incorporating market-specific practices for competitive advantage. Explore new technology options to enhance quality and efficiency, including due diligence of vendors and product onboarding. Ensure zero critical and repeated audit observations and manage open customer complaints within defined timelines. Analyze operational scorecards to identify root causes of exceptions and detect trends, identifying training opportunities, system or process enhancements, and performance development needs. Job Minimum 5 years of experience in banking or financial services. Strong knowledge of housing finance, branch operations, and retail operations. Excellent leadership and management skills. Ability to work collaboratively with cross-functional teams. Strong analytical and problem-solving skills. Experience in managing and developing high-performing teams. A graduate degree is required for this position. Additional Info The company offers a dynamic and supportive work environment, with opportunities for growth and development.

We are looking for a highly skilled and experienced Customer Relationship Executive to join our team in New Delhi. The ideal candidate will have 2-5 years of experience in sales, preferably in the banking or financial services industry. Roles and Responsibility Develop and maintain strong relationships with customers to increase sales and revenue. Identify new business opportunities and generate leads through networking and prospecting. Conduct market research to stay updated on industry trends and competitor activity. Collaborate with internal teams to resolve customer complaints and issues. Provide excellent customer service to ensure high levels of satisfaction and retention. Meet or exceed monthly sales targets and performance goals. Job Minimum 2 years of experience in sales, preferably in the banking or financial services industry. Strong knowledge of sales principles and practices, including negotiation and persuasion techniques. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills, with attention to detail and accuracy. Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint. About Company TATA CAPITAL LIMITED is a leading player in the banking and financial services industry, providing innovative solutions to its clients. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers. For more information, please contact us at 6586364.

We are looking for a highly motivated and experienced professional with 2 to 7 years of experience to join our team as an Executive - Collections in the housing sector. The ideal candidate will have a strong background in collections and customer service, with excellent communication and negotiation skills. Roles and Responsibility Drive the collection process of receivables across multiple sources to reduce outstanding amounts and average number of days. Negotiate payment schedules that suit customers'' current financial situations while satisfying debt obligations. Track portfolio for specific buckets and control delinquency, focusing on non-starters and resolving client discrepancies. Provide efficient customer service regarding collection issues, process refunds, review account adjustments, and resolve client short payments. Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities, making necessary calls and account adjustments. Ensure customer files are updated, recording contact times and dates, and noting information received about their debt. Coordinate with the agency''s tracing team to trace defaulters and assets, suggesting remedial actions. Investigate defaulting accounts and maintain healthy relationships with customers, enlisting sales and senior management support when necessary to accelerate the collection process. Support the collection manager (court receiver) in repossessing assets and seeking legal and police support where required. Ensure compliance with all audit/regulatory bodies and company policies and procedures. Job Graduate degree. Minimum 2 years of experience in collections or a related field. Possess strong knowledge of collections, customer service, and negotiation skills. Demonstrate excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines is essential. Strong analytical and problem-solving skills are required. Proficiency in MS Office and other relevant software applications is necessary. Experience in handling customer complaints and resolving disputes is preferred. Additional Info The selected candidate will be working at our Gudivada office, located at Chinta Plaza, J Grades.

We are looking for a highly skilled and experienced Customer Relationship Executive to join our team in Faridabad. The ideal candidate will have 2 to 7 years of experience in sales, preferably in the banking or financial services industry. Roles and Responsibility Develop and maintain strong relationships with customers to increase sales and revenue. Identify new business opportunities and generate leads through networking and prospecting. Conduct market research to stay updated on industry trends and competitor activity. Collaborate with internal teams to resolve customer complaints and issues. Provide excellent customer service and support to ensure high levels of satisfaction. Meet and exceed monthly sales targets and performance goals. Job Minimum 2 years of experience in sales, preferably in the banking or financial services industry. Strong knowledge of sales principles and practices, including negotiation and persuasion techniques. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills, with attention to detail and accuracy. Proficient in Microsoft Office and other software applications, including CRM systems.

We are looking for a highly skilled and experienced Officer Collection to join our team in Didwana, Kuchaman Road. The ideal candidate will have 1 to 2 years of experience in the field. Roles and Responsibility Correspond with multiple sources to negotiate payment schedules that suit the customer''s current financial situation while satisfying the debt. Track portfolio for specific buckets for the assigned area and control delinquency, focusing on non-starters. Provide efficient customer service regarding collection issues, process refunds, review account adjustments, resolve client discrepancies, and short payments. Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities, making necessary calls and adjustments. Ensure customer files are updated, recording contact times and dates, and noting information received about their debt. Coordinate with the agency''s tracing team to trace defaulters and assets, suggesting remedial actions. Investigate defaulting accounts and identify reasons for default while maintaining a healthy relationship with customers. Enlist sales and senior management efforts when necessary to accelerate the collection process, including supporting the collection manager (court receiver) in repossessing assets and seeking legal and police support as needed. Ensure compliance with all Audit / NHB / IRB regulations and company policies and procedures. Job GraduateYes. Masters/PostgraduateOptional. Minimum 1 to 2 years of experience in collections or a related field. Strong knowledge of banking and financial services is required. Excellent communication and customer service skills are essential. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills are necessary. Experience in handling customer complaints and resolving issues efficiently. Familiarity with auditing and regulatory requirements. Proficiency in MS Office and other relevant software applications.

We are looking for a highly skilled and experienced professional to join our team as a Manager in Branch Operations based in Kolkata. The ideal candidate will have 10-12 years of experience in the banking or financial services industry. Roles and Responsibility Manage and control all operational functions of the branch, defining roles and responsibilities for team members. Ensure adequate coordination with the centralized operations team to maintain high-quality service and customer satisfaction. Provide product awareness among operations teams to handle walk-in customers and guide them on cross-selling company products. Oversee back-end operations, adhere to TAT and SLAs, and ensure accurate cash management and tallying of accounts. Coordinate with IT, infrastructure, security, secured stationary (operations), unsecured stationary (admin), and housekeeping for branch administration activities. Ensure process-level compliance through accurate document collection from customers and adherence to RBI regulations around KYC, AML, operational risk, and customer service. Foster collaborative relationships with sales managers to ensure optimal communication and focus between sales and processing. Review operational scorecards to identify root causes of exceptions, detect trends, and suggest training opportunities, system or process enhancements, and performance development needs. Job Post Graduate/Graduate in any discipline. Minimum 10 years of experience in the banking or financial services industry. Strong knowledge of banking operations, financial services, and broking. Excellent leadership and management skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing and controlling operational functions. Knowledge of compliance and regulatory requirements. Familiarity with audit observations and customer complaints. Additional Info The selected candidate will be responsible for ensuring zero critical and repeated audit observations and zero open customer complaints beyond defined timelines.

We are looking for a highly skilled and experienced Customer Relationship Executive to join our team in Faridabad. The ideal candidate will have 2-5 years of experience in sales, preferably in the banking or financial services industry. Roles and Responsibility Develop and maintain strong relationships with customers to increase sales and revenue. Identify new business opportunities and generate leads through effective sales strategies. Collaborate with internal teams to resolve customer complaints and issues promptly. Provide excellent customer service and ensure high levels of customer satisfaction. Meet or exceed monthly sales targets and contribute to the growth of the organization. Stay updated with industry trends and competitor activity to stay ahead in the market. Job Minimum 2 years of experience in sales, preferably in the banking or financial services industry. Strong communication and interpersonal skills are essential for building rapport with customers and colleagues. Ability to work in a fast-paced environment and meet deadlines is crucial. Excellent problem-solving and analytical skills are needed to resolve customer complaints and issues. Strong knowledge of sales principles and practices, including lead generation and conversion. Ability to work collaboratively as part of a team to achieve common goals. Candidate should be able to handle k (Motor Finance) products and provide excellent customer service.

We are looking for a highly skilled and experienced Relationship Manager to join our team in Chandigarh, Sector 8C. The ideal candidate will have a strong background in commercial vehicles and sales, with excellent communication and relationship-building skills. Roles and Responsibility Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions. Identify new business opportunities and generate leads through networking and market research. Conduct product demonstrations and presentations to showcase the features and benefits of our products. Collaborate with internal teams to resolve customer complaints and issues promptly. Meet or exceed monthly and quarterly sales targets by selling commercial vehicles. Provide exceptional customer service to ensure high levels of satisfaction and retention. Job Proven experience in sales, preferably in the banking or financial services industry. Strong knowledge of commercial vehicles and their applications. Excellent communication, negotiation, and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills with attention to detail. Experience working with CRM software and other sales tools. Candidate should be able to work independently and as part of a team. For more information, please contact us at 6588113.

We are looking for a highly skilled and experienced Customer Service Executive to join our team in Gurgaon, Sector 14. The ideal candidate will have between 1 to 6 years of experience in customer service. Roles and Responsibility Perform tasks under the guidance of the Supervisor/Manager. Identify potential business customers with the help of the Supervisor/Manager. Collect and validate customer documents according to organizational norms. Log cases in the system as per SOP and follow the disbursement process. Fulfill the sanction ratio as per organizational requirements. Meet customer needs and cross-sell multiple products under the guidance of the Supervisor/Manager. Empanel new vendors and develop relationships with them. Ensure compliance with all Audit/RBI regulations. Job Minimum 1 year of experience in customer service or a related field. Strong knowledge of banking and financial services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Strong analytical and problem-solving skills. Experience in handling customer complaints and resolving issues. Educational qualificationsAny Graduate or Postgraduate degree. About Company TATA CAPITAL LIMITED is a leading player in the banking and financial services industry, providing excellent customer service and support to its clients.

We are looking for a highly skilled and experienced Customer Relationship Executive to join our team in Faridabad. The ideal candidate will have 2-5 years of experience in sales, preferably in the banking or financial services industry. Roles and Responsibility Develop and maintain strong relationships with customers to increase sales and revenue. Identify new business opportunities and generate leads through networking and market research. Conduct customer visits and provide excellent customer service to ensure satisfaction. Collaborate with internal teams to resolve customer complaints and issues. Meet and exceed monthly sales targets by selling UCV finance products. Analyze customer feedback and suggest improvements to enhance overall customer experience. Job Minimum 2 years of experience in sales, preferably in the banking or financial services industry. Strong knowledge of UCV finance products and motor finance concepts. Excellent communication and interpersonal skills are required to build strong customer relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills are needed to analyze customer feedback and suggest improvements. Proficiency in using CRM software and other sales tools is essential.

We are looking for a highly skilled and experienced Customer Relationship Executive to join our team in Siliguri. The ideal candidate will have 2 to 7 years of experience, excellent communication skills, negotiation abilities, and strong market knowledge. Roles and Responsibility Develop and maintain strong relationships with customers to drive business growth. Identify new business opportunities and expand existing customer relationships. Provide exceptional customer service and support to ensure high levels of satisfaction. Collaborate with internal teams to resolve customer complaints and issues. Analyze customer feedback and provide insights to improve products and services. Stay up-to-date with industry trends and competitor activity to identify new business opportunities. Job Strong communication and negotiation skills are essential. Ability to work in a fast-paced environment and meet sales targets. Good analytical and problem-solving skills are needed to analyze customer data and provide insights. Product knowledge of UV finance and motor finance is required. Candidates should be comfortable moving around the market and working independently. A learning attitude and ability to adapt to changing circumstances are necessary. Must have a bike and license. Knowledge of RTO (UV) is preferred.

We are looking for a highly skilled and experienced Customer Service Executive to join our team in Hyderabad. The ideal candidate will have 2 to 7 years of experience in customer service, preferably in the banking or financial services industry. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Resolve customer complaints and concerns in a timely manner. Collaborate with internal teams to improve overall customer satisfaction. Develop and maintain knowledge of products and services. Identify opportunities to upsell and cross-sell products to customers. Job Minimum 2 years of experience in customer service, preferably in banking or financial services. Strong communication and problem-solving skills. Ability to work in a fast-paced environment and meet targets. Knowledge of business loans and financial services is an advantage. Any graduate degree from a recognized university. Experience working with TATA CAPITAL LIMITED or similar companies is preferred. For more information, please contact us at 6586294.

We are looking for a highly skilled and experienced Customer Service Executive to join our team in Mumbai. The ideal candidate will have 2-5 years of experience in customer service, preferably in the banking or financial services industry. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various channels. Respond to customer complaints and concerns promptly. Collaborate with internal teams to resolve complex issues. Maintain accurate records of customer interactions. Identify opportunities to upsell and cross-sell products. Job Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Knowledge of personal loans and alternate channels is an advantage. Excellent problem-solving and analytical skills. Ability to work collaboratively as part of a team. Strong attention to detail and organizational skills. About Company TATA CAPITAL LIMITED is a leading player in the banking and financial services industry, committed to providing exceptional customer experiences. The selected candidate will be working at Neelyog Square, CSEJM, which offers a dynamic and supportive work environment.

We are looking for a highly skilled and experienced Customer Service Executive to join our team at Tata Capital Limited in Kolkata. The ideal candidate will have 1-6 years of experience in customer service, preferably in the banking or financial services industry. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Respond to customer complaints and concerns in a timely manner. Collaborate with internal teams to resolve complex customer issues. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products and services. Job Strong knowledge of personal loans and related products. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability to work collaboratively as part of a team. For more information, please contact us at 6586301.

We are looking for a highly motivated and results-driven Customer Sales Executive to join our team in Howrah, Sri Apartment. The ideal candidate will have 2-5 years of experience in sales or customer service, preferably in the banking or financial services industry. Roles and Responsibility Develop and maintain strong relationships with customers to increase sales and revenue. Identify new business opportunities and generate leads through cold calling, networking, and other sales techniques. Conduct product demonstrations and presentations to showcase features and benefits of our two-wheeler loan products. Build and maintain a strong understanding of customer needs and preferences to provide tailored solutions. Collaborate with internal teams to resolve customer complaints and issues promptly. Meet or exceed monthly sales targets by selling two-wheeler loans to new customers. Job Strong communication and interpersonal skills are essential for building rapport with customers and colleagues. Ability to work in a fast-paced environment and meet deadlines is crucial. Basic knowledge of financial products and services, including two-wheeler loans, is required. Proficiency in using CRM software and Microsoft Office tools is necessary. Candidates must be able to work independently and as part of a team to achieve sales targets. Strong problem-solving skills are needed to address customer concerns and issues. A graduate degree is required for this position.

We are looking for a highly skilled and experienced Customer Relationship Executive to join our team in Pune. The ideal candidate will have 6-8 years of experience in sales, preferably in the banking or financial services industry. Roles and Responsibility Develop and maintain strong relationships with existing customers to increase sales and revenue. Identify new business opportunities and generate leads through networking and market research. Conduct customer needs analysis to provide tailored solutions and support. Collaborate with internal teams to resolve customer complaints and issues promptly. Meet or exceed monthly sales targets by selling motor finance products. Provide excellent customer service and ensure high levels of customer satisfaction. Job Strong knowledge of sales principles and practices, particularly in the banking or financial services industry. Excellent communication and interpersonal skills to build strong relationships with customers and colleagues. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills to identify new business opportunities. Proficient in using CRM software and other sales tools. Ability to work independently and as part of a team to achieve sales targets. Experience working with TATA CAPITAL LIMITED is preferred. The selected candidate will be required to work at The Melange - CRE, located in Pune.

We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the retail sales department, located at Tata Capital Limited, Varanasi - Tulsi Complex - J Grades. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our clients. Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide product information and answer questions about housing and related services. Build strong relationships with customers to increase loyalty and retention. Collaborate with internal teams to resolve complex customer complaints. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide expert advice. Job Minimum 2 years of experience in customer service or a related field. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Basic computer skills and familiarity with software applications. Strong problem-solving and analytical skills. Ability to work collaboratively as part of a team. For more information, please contact us at 6586245.

We are looking for a highly skilled and experienced Customer Service Executive to join our team in Jaipur, specifically in the Vaishali Nagar (2nd Floor) location. The ideal candidate will have 3 to 8 years of experience in customer service, preferably in the banking or financial services industry. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Respond to customer complaints and concerns in a timely manner. Collaborate with internal teams to resolve complex customer issues. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products and services. Job Minimum 3 years of experience in customer service, preferably in banking or financial services. Strong knowledge of customer service principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Experience with CRM software and other customer service tools is an advantage. About Company TATA CAPITAL LIMITED is a leading player in the banking and financial services industry, providing innovative solutions to its customers. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients. For more information, please contact us at 6586273.