4919 Customer Complaints Jobs - Page 26

Role & responsibilities We are seeking a detail-oriented and customer-focused CRM professional to manage our Customer Relationship Management system and ensure smooth customer engagement. The role involves handling customer data, resolving queries, driving retention strategies, and ensuring excellent client satisfaction. Key Responsibilities: Manage and update customer records in the CRM system. Handle customer queries, complaints, and feedback in a professional manner. Build strong customer relationships to ensure repeat business and retention. Coordinate with sales, service, and marketing teams for smooth customer handling. Track and analyze customer interactions, prepare regular reports o...

Role & responsibilities Ensures outgoing quality of the product meets the next and Final customer requirements. Customer complaint monitoring, preparation & review of customer complaints 8D report and submission of CAPA to customer as per define time line. Handling of customer PPAP audit & provide customer observation closure as per defined timeline. Understanding customers needs and facilitating to convert customers requirements to Engineering specifications Ensure the Field and Internal issues are addressed on priority by deploying appropriate initiatives, goals and Customer Protection. Monitoring, data analysis and drive for reduction of Key Performance Indicators for Battery packs Suppor...

To expand Distributor and Retail coverage to enhance business opportunities in territory. Develop area strategy to incorporate basis Plans Set monthly, quarterly, and yearly targets Achievement & monitor progress of Redistribution value and volume targets Ensure product availability at all relevant channels through the distributors to match the targets Ensure continuous development of the assigned area and addition of new outlets Regular interactions to develop strong business relationship with retail partners, Distributors & end Customers To maintain record for adequate placement, replenishment and implementation of Sales with the distributers and partners Ensure the proper and correct exec...

A high school diploma or equivalent is required, with a preference for a bachelors degree in a related field. Previous experience in a customer service or call center role, preferably in the banking or ficial industry. Excellent communication skills, both verbal and written, with the ability to communicate complex information clearly. Strong interpersonal skills and a customer-centric approach, with a focus on building relationships. Ability to work independently and manage a high volume of calls and customer interactions. Proficiency in using computer systems and banking software for efficient call handling. A proactive and solution-oriented mindset, with the ability to think on your feet. ...

We are seeking a high-performing and customer-focused Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities, commercial assets, and investment products The ideal candidate will have strong ficial acumen, excellent interpersonal skills, and a passion for delivering exceptional customer service Develop and expand relationships with High Net Worth customers for liabilities and commercial assets Ensure high levels of customer service and adherence to bank policies Cross-sell a wide range of banking products to deepen client...

We are seeking a highly motivated and experienced Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities and commercial assets The ideal candidate will have a strong understanding of trade fice, commercial lending, and investment products, along with a passion for delivering exceptional customer service Develop and expand relationships with High Net Worth customers for liabilities and commercial assets Ensure high levels of customer service and compliance with bank policies Cross-sell a wide range of banking products to ...

Responsible for territory sales targets, building relationship with internal & external customers (Doctors/ KOL s / Distributors / peers/superiors), developing new customers, monitoring competitor activities, keeping track of the daily working, keeping track of customer usage pattern and maintaining records. Handling customer complaints and working towards absolute customer delight. He/she will also track IOL/OVD/Phaco market-share in the assigned territory/state and keep track of competition actions to proactively ensure market leadership in the state/ territory assigned. He/she will be closely supporting Area Manager to develop and strengthen relationship with some of the Key Opinion Leade...

We are seeking a dynamic and experienced Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients The role involves deepening existing relationships and acquiring new ones by offering tailored banking solutions across liabilities and commercial assets The ideal candidate will have strong knowledge of trade fice, commercial lending, and investment products, along with a passion for delivering exceptional customer service This is a high-impact role that requires strategic thinking, excellent interpersonal skills, and the ability to coordinate across teams to deliver a seamless banking experience Acquire and expand relationships with High Net Worth individua...

Customer quality, Warranty, Customer audit, customer complaints, customer relationship, MINITAB, 7qc tools, CAPA, 8D, IATF, warranty, customer claim resolution auto parts - prefer- engine system, fuel, filtration, hose, valve, exhaust,

WBO DTFC - Portfolio Manager INTERNAL USAGE No of Vacancies - Reports to WBO: DTFC- Team Lead (NPH) Is a Team leader - Team Size - Grade SM/AVP Business WBO Department DTFC Sub - Department Location Airoli/Hyderabad/Kolkata/Noida About Department The Transaction banking operations department helps in managing the transaction in the banks Transaction Banking (TB) can be defined as the set of instruments and services that a bank offers to trading partners to ficially support their reciprocal exchanges of goods (egtrade), monetary flows (eg, cash), or commercial papers (eg, exchanges) Trade Fice Center handles the imports & exports transactions such as BG, LC, Collections, Advance Remittances, ...

Responsible for managing customer relationships, handling queries, and ensuring client satisfaction. Requires good communication skills, strong follow-up ability, and prior experience in customer handling and support. Required Candidate profile Female candidate:Smart,confident, and customer-focused professional with excellent communication skills, strong problem-solving ability, and prior experience in client interaction or customer service.

We are looking for a Female Customer Care Executive, fluent in English, with excellent communication skills and a positive attitude to handle customer interactions and deliver exceptional service in a professional setting.

Job \u2022 Attending calls from customer and providing on time support \u2022 Providing support by either remote / onsite visit to customer place \u2022 Troubleshooting of Pneumatic, Hydraulic and other mechanical system \u2022 To plan, schedule and execute planned maintenance activities of customer machines. \u2022 Prepare and share RCA report and Lesson learnt documents with respect Breakdown and Service support. \u2022 Involvement for the supplier interaction to get the support for Materials status & rework. \u2022 Onsite mechanical installation and modification activities \u2022 New modification activity onsite understanding coordination with design team \u2022 Machine Assembly and Autom...

Job Requirements This role is responsible for leading customer service for ISCM eyecare division in line with Company guidelines and policies with the objective of meeting the after-sales service goals of quality, delivery, cost, process optimization. This role is responsible for leading customer service for Bought out and In-house products pertaining to Eyecare division in line with Company guidelines and procedures with the objective of meeting ISCM goals of Quality, Cost, Ontime delivery. Reports To: Chief Manufacturing Officer, Eyecare Division Interfaces External Interfaces- Franchisees & Vendors Internal Interfaces- Stores & Sales force, Sourcing, Ware housing & Logistics,Manufacturing...

We are seeking a dedicated and experienced Retail Sales Officer to join our team. The ideal candidate will have a strong background in retail sales and customer service, with a proven track record of meeting and exceeding sales targets. As a Retail Sales Officer, you will be responsible for assisting customers with their purchases, providing product information, and ensuring a positive shopping experience. Key Responsibilities: - Greet and assist customers in a professional and friendly manner - Provide product information and recommendations to customers - Process sales transactions accurately and efficiently - Meet and exceed sales targets on a consistent basis - Maintain a clean and organ...

We are currently seeking a highly skilled and experienced Store Operation Manager to join our team at Tanishq Jewellery. As the Store Operation Manager, you will be responsible for overseeing the day-to-day operations of our store and ensuring its smooth functioning. Responsibilities: - Manage and supervise the overall store operations, including sales, inventory management, customer service, and staff performance. - Develop and implement effective strategies to maximize store productivity and profitability. - Monitor and analyze sales and performance data to identify areas for improvement and implement necessary changes. - Ensure compliance with company policies and procedures, as well as l...

Max Life Insurance Company Limited is looking for Associate Rakshak Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profi...

Ensure daily productivity metrics for customer complaint resolution within TAT & accuracy as per targets defined. Handle customer queries and escalations. Analyze and report repeat complaints and liaise with teams for resolution Maintain process dashboards for business reporting purposes Follow-up with other departments for effective issue resolution & stakeholder management Identify ways of improving current processes to enhance customer experience Report process metrics to the business and internal stakeholders Manage critical processing of critical queries and complaints on mainframe softwares Resolve critical CCRP complaints and reporting data to stakeholders Perform process documentatio...

Create manage and achieve the overall logistics and CFA operations budget In co-ordination with sales, dispatches to be planned and executed to yield high levels of custom satisfaction Ensure proper staging, loading as per the batch number of invoice & stacking of material before dispatch after preparation of all documents relevant to dispatch To ensure that products shipped out have proper packaging Make daily plan of dispatch and circulate Open SO details to CSOs Ensure hygiene of the warehouse and logistics assets are handled and maintained properly Able to train and get effective work done from loading and unloading supervisors and contractors Must be able to avoid any scrap and quick de...

We are looking for a highly driven and customer-centric Platinum Relationship Manager to manage and grow relationships with High Net Worth (HNW) households This role involves acquiring new clients, deepening existing relationships, and offering comprehensive banking solutions across liabilities, commercial assets, and third-party products The ideal candidate will be self-motivated, energetic, and passionate about delivering personalized banking experiences Develop and expand relationships with High Net Worth households for liabilities and commercial assets Ensure high levels of customer service and adherence to bank policies Cross-sell a wide range of banking products and services to deepen ...

We are seeking a high-performing and customer-focused Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities, commercial assets, and investment products The ideal candidate will have strong ficial acumen, excellent interpersonal skills, and a passion for delivering exceptional customer service Develop and expand relationships with High Net Worth customers for liabilities and commercial assetsEnsure high levels of customer service and adherence to bank policies Cross-sell a wide range of banking products to deepen client ...

As a Sky Service Distribution Officer, you will be the front line of customer support, ensuring a positive and efficient experience for our customers. Your primary role is to resolve customer queries and provide accurate information on our retail liability products and services. You will be an integral part of our contact center team, contributing to a seamless and satisfying customer journey. A high school diploma or equivalent is required. Prior experience in a customer service role, preferably in a banking or ficial institution. Excellent communication skills, both verbal and written, in English and local languages. Strong problem-solving abilities and a customer-centric approach. Ability...

We are seeking a highly motivated and experienced Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities and commercial assets The ideal candidate will have a strong understanding of trade fice, commercial lending, and investment products, along with a passion for delivering exceptional customer service Develop and expand relationships with High Net Worth customers for liabilities and commercial assets Ensure high levels of customer service and compliance with bank policies Cross-sell a wide range of banking products to ...

Develops new and expands existing Customer relationships for liabilities (CA driven) and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirements: Develop...

Role & responsibilities Ability to handle the customer complaints specifically off road vehicle / tractors. Basic knowledge of tractors & farm equipments & applications. Basic knowledge of drawing reading and interpretations. Knowledge in Steering & front axle aggregates parts & its Failure analysis Knowledge in Reliability Prediction and Improvements. Good communication and presentation skills Responsible for Reduction of warranty cost and complaints through product, process and parts improvements. Failure analysis of field complaints and implementation of solution through CFT approach. Interaction with Suppliers for solution development for field failures. Drive Zero defect project and ens...